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    Why change management doesn’t work

    Change management is fundamentally flawed, according to Diane Dromgold, managing director at project delivery firm, RNC Global.

  • Telstra speeds IP telephony activations with BPM

    Telstra has reduced the time of its order-to-activation process for its Telstra IP telephony service by 70 per cent after implementing business process management (BPM) software by Pegasystems, a Telstra official told the Gartner BPM Summit yesterday in Sydney.

  • Victorian State Revenue Office tenders for SOA and BPM specialists

    The State Revenue Office of Victoria (SRO) has invited suppliers to bid for a contract to provide knowledge and technical support in the areas of business process management, service-oriented architectures and Oracle Fusion Middleware software.

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    Australian BPM suite spending up 10 per cent in 2013: Gartner

    Australian spending on business process management (BPM) software will have double digit growth this year, according to analyst firm Gartner.

  • Suncorp automates loan processing, goes paperless

    In order to remain competitive in the crowded arena of financial lending, Queensland-based firm Suncorp realised it needed a strategy to accelerate loan processing processes.

  • SLIDESHOW: CIO Roundtable - mobile devices and BYOT

    Photos from the lunch, sponsored by Motorola Mobility

  • Oracle's Big Data Appliance taps growing enterprise need, analysts say

    Oracle's new Big Data Appliance, officially introduced at the OpenWorld2011 conference in San Francisco, should appeal to enterprises looking for more efficient ways to capture, organise and analyse vast amounts of unstructured data.

  • Post-merger Vodafone, 3 unify project management

    With 5000 staff, 600 stores, 7.5 million customers and $4.4 billion in revenue, the merged Vodafone Hutchison Australia (VHA) has consolidated its project management office around one core application which it is now integrating with other business systems.

  • Imixs open source BPM, workflow engine reaches 3.0

    The open source Imixs Workflow and BPM project has reached its third-generation with a framework now based on the Java EE 6 architecture.

  • BonitaSoft updates open source BPM suite

    French software company BonitaSoft has released version 5.5 of its Bonita Open Solution, an open source Business Process Management (BPM) suite, adding more development and testing tools.

  • CIOs come of age as business leaders: Study

    We have been talking about it for years but it looks as if it’s finally happening; CEOs and CIOs are aligned in their thinking around the future challenges and complexity and IT plays a critical role.

  • BHP Billiton loses key CIO to overseas port

    The CIO of BHP Billiton Stainless Steel Materials in Perth, Frits de Vroet, has resigned from the company to take on a new role as a chief process officer (CPO) in Europe.

  • TransGrid begins business process modelling project

    NSW state-owned electricity transmission network operator, TransGrid, has started a three-month business process modelling system (BPMS) project to deliver process modelling capability across its enterprise in a standard way.

  • Globalisation: Choosing technology that fits your market

    Aegon Religare wants to grow its insurance sales in tandem with the salaries of a burgeoning middle class in India. The fastest way to do it, company executives determined last year, would be to sell policies on the Internet-a novel way to market insurance in that country.

  • Lessons in successful BPM from Lincoln Trust

    When ballooning costs and chaotic workflows send projects spiraling out of control, IT often gets called to put out the fire. But to execute successful business process management, a CIO must not only extinguish the flames, but redirect IT's role from order taker to solution provider.

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    Who Should Lead BPM Projects?

    Who should lead a business performance management project: IT, finance or both? For Lisa Mullaney, former director of Chiquita's financial planning and analysis group, the answer was clear: "This is an application and a tool set that is owned by finance."

  • Oracle socializes business process management

    While business process management (BPM) has traditionally been about automating office and departmental workflows, Oracle is looking to put humans back into the loop, at least in an advisory capacity.

  • Salesforce.com unveils business process tools

    Salesforce.com is broadening the range of its Force.com cloud development platform with a new visual tool set for designing business processes, the company announced Wednesday.

  • CPOs replace CIOs but support CSOs and CTOs

    The increasing importance of business transformation has led to the creation of a new C-level title - the Chief Process Officer (CPO).

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