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Business Solutions Specialist

Full Time
NSW, Sydney
Posted on 01.06.2017
  • Experience with CRM
  • Permanent Position
  • Sydney CBD

Leading superannuation company looking for a Business Solutions Specialist to act as technical authority for Business Solutions on various projects


Leading Superannuation Company are looking for a Business Solutions Specialist who will be primarily responsible for identifying Business Solutions in order to deliver business transformation and strategic change.

The day-to-day responsibilities of this role will include:

  • Propose and recommend appropriate business solutions that align with the strategic initiatives and organisational technology framework
  • Provide technical expertise for all business solution architecture and design activities in consultation with enterprise and solutions architects including external vendors ensuring alignment with enterprise architecture, standards and principles
  • Drive projects in Information Systems in line with project methodology ensuring on budget, timely and quality delivery
  • Partner with the business to perform need/gap analysis as needed and work systematically to address those needs
  • Ensure services provided by the Business Solutions team are of utmost quality and delivered in line with agreed OLAs and SLAs
  • Manage continuous improvements for all business solutions through the delivery of upgrades and enhanced business solution functionality including training and development for relevant staff and Business System Owners
  • Define, implement and manage the change management and release management processes
  • Build capability within the Business Solutions Team by providing active management of performance and development

The ideal candidate will possess:
  • Previous experience in a similar role providing Business Solutions and Project Management experience including ability to drive deliverables dealing with both internal and external vendors
  • Great Customer Service
  • Excellent CRM knowledge and preferably experience in Pivotal CRM
  • Technical knowledge and ability to validate solutions with Vendors on a technical level
  • Creative ability to gather business requirements and turn them into solutions
  • Strong communication and vendor relationship management skills

If you are interested in this role and believe you meet the above criteria click APPLY now or contact Olivia Lewis
To be considered for the role click the 'Apply' button or for more information about this and other opportunities please contact Olivia Lewis on 02 9464 5511. Please quote our job reference number: 200164312.

Reference Number: 200164312_1

Contact Details: Olivia Lewis

How to Apply?

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Contact Details

Contact Name: Olivia Lewis

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