Sunday | 7 September, 2008
Opinions
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Watch Worker Activity to Predict Software Demands 22 July, 2008 14:12:35
CIOs need to monitor the behaviour of employees to predict software requirementsIf you listen to the Web 2.0 or Enterprise 2.0 evangelists, you'd think that the IT world as we know it is about to come to an end, to be replaced by systems run according to the demands of the so-called Generation-Y who are entering the workplace. If you listen to the propeller heads, you'll be advised to install a mixed bunch of best-of-breed collaboration solutions that will transform your business prospects at a stroke. Except they won't. Effort and thought are required. - +
The Customer Experience is Key to the Future for IT Support 22 July, 2008 14:54:01
Fix rates moved from 21 per cent in 2001 to 60 per cent in 2007As consumers we expect a high quality of service and are used to seeing innovation in this area, both in the high street and online. For example just look at Pret a Manger, Richer Sounds, Marks & Spencer, Lands End and Amazon. But when in the workplace, and faced with a malfunctioning workstation or critical application that requires IT support, our expectations of service delivery drops dramatically. Why is this? - +
Five lessons learned about computer security 16 July, 2008 11:15:22
How a hacker turned an illegal hobby into a useful career.Reformed hacker-turned-security-consultant Kevin Mitnick served five years in federal prison for breaking into phone and software company networks. He talks about his past hacking exploits, computer security, and how he turned an illegal hobby into a useful career. - +
How to Get Started in Virtual-World Operations 14 July, 2008 10:44:14
Try these low-cost ways to test the virtual-world waters before you enlist an expensive service providerIT service companies, like many of the Second Life solution providers, will be happy to help you build a virtual-world environment for your network operations or data center. - +
Firefox 3 Add-Ons: Must-Have Tools 24 June, 2008 11:09:56
They help you interact with colleagues, find information more efficiently, improve the user interface and moreMozilla has touted Firefox 3 as faster and more secure than earlier versions of the open-source web browser. But there's another reason to look at the browser upgrade: it is highly customizable for individual users by utilizing the massive library of Add-ons - additional features that users can choose to install on top of the browser. - +
All you need to know about Office Open XML 23 April, 2008 12:08:05
Microsoft managed to win its battle to get the popular productivity software recognized as an individual standard, but the Open Document Format remains a viable alternativeNow that Microsoft has successfully lobbied to get its Office Open XML document format approved as an international standard by the ISO, it should put just as much effort into showing IT managers that it will offer value beyond attracting the interest of government customers. - +
Just how did Microsoft get OOXML support in Eastern Europe? 26 September, 2007 12:10:18
OOXML's standardization backed in the BalkansMicrosoft quietly got its proposed Office Open XML format through two European standards bodies. A member of the Free Software Foundation Europe looks at the low-profile process that made it happen. - +
Wikis can improve the utility of e-mail 16 August, 2007 11:41:31
Wikis not only make it easier to manage projects, but also can significantly reduce e-mail traffic in an organizationE-mail is a fantastically useful tool for many applications, but project management using e-mail as the primary communications vehicle could use improvement. - +
Breaking With Tradition 22 November, 2005 17:48:30
Ten years ago IT risks were "contained" within the four walls of the data centre. Today, IT risks are public and they can have dramatic personal ramifications.The nature of IT risk is changing, reducing the effectiveness of traditional risk management approaches - +
Are Government Agencies Serious About Open Source? 13 September, 2005 08:33:13
The office of the CIO issued a document for public review, outlining the plan to move away from applications that save files in proprietary formats.Recent stories about open source technology in government raises the question of whether CIOs of municipalities are serious about moving to Linux and open source technology, or if they are just using the threat of such a switch as a way to either get Microsoft to lower pricing on its software, or to force the dominant desktop software vendor to add new features? - +
I Hear Voices Over IP 07 December, 2004 14:55:01
Once my only concern in using an office telephone handset was picking up someone else's germs. With consolidated VoIP, I can now pick up the whole world's viruses.The problem with VoIP is that the people most likely to have it are the very people you don't want to talk to.
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19th August, 2008 Four Seasons Hotel, Sydney Developed in partnership with CIO Magazine, IDC, INTEP and the CIO Executive Council.
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CIO Live Podcast #79: Brent D Taylor, author of The Outsider's Edge: The Making of Self-Made Billionaires Part II 05 October, 2007 06:00:00
For his new book, The Outsider's Edge: The Making of Self-Made Billionaires, social researcher Brent D Taylor spent four years of intensive research investigating the psychological make-up and backgrounds of some of the world's richest men and women, including IT luminaries Bill Gates, Larry Ellison and Steve Jobs. Taylor discovered that, despite working in different industries and coming from different upbringings, they all have one thing in common -- they are all outsiders. - +
CIO Live Podcast #78: Brent D Taylor, author of The Outsider's Edge: The Making of Self-Made Billionaires 28 September, 2007 17:34:25
For his new book, The Outsider's Edge: The Making of Self-Made Billionaires, social researcher Brent D Taylor spent four years of intensive research investigating the psychological make-up and backgrounds of some of the world's richest men and women, including IT luminaries Bill Gates, Larry Ellison and Steve Jobs. Taylor discovered that, despite working in different industries and coming from different upbringings, they all have one thing in common -- they are all outsiders. - +
CIO Live Podcast #77: Panasonic Speeds Up Trans-Pacific File Transfers, Part III 21 September, 2007 07:00:00
Part three in our three-part special report from CIO's sister publication Network World in the US, as Paul Desmond reports from the Network World IT Roadmap Conference in Santa Clara, California. With development teams in the US and Japan, Panasonic needed a more efficient way to move very large files between the two locations. Iben Rodriguez, IT consultant for Panasonic Research and Development, explains how a storage-area network and virtual server technology helped speed up WAN performance. - +
CIO Live Podcast #76: Panasonic Speeds Up Trans-Pacific File Transfers, Part II 14 September, 2007 07:00:00
Part two in our three-part special report from CIO's sister publication Network World in the US, as Paul Desmond reports from the Network World IT Roadmap Conference in Santa Clara, California. With development teams in the US and Japan, Panasonic needed a more efficient way to move very large files between the two locations. Iben Rodriguez, IT consultant for Panasonic Research and Development, explains how a storage-area network and virtual server technology helped speed up WAN performance. - +
CIO Live Podcast #75: Panasonic Speeds Up Trans-Pacific File Transfers, Part I 07 September, 2007 07:00:05
Part one in our three-part special report from CIO's sister publication Network World in the US, as Paul Desmond reports from the Network World IT Roadmap Conference in Santa Clara, California. With development teams in the US and Japan, Panasonic needed a more efficient way to move very large files between the two locations. Iben Rodriguez, IT consultant for Panasonic Research and Development, explains how a storage-area network and virtual server technology helped speed up WAN performance.
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Information security governance: Centralized vs. distributed 05 September, 2008 10:15:00
Should security policies, procedures and processes be managed within a central body, or distributed at an individual level? You need to find the middle ground.The management of information risk has become a significant topic for all organizations, small and large alike. But for the large, multi-divisional organization, it poses the additional challenge of determining how to deploy an information security governance program among what are often disparate business units. Should the policies, procedures, and processes that define the program be developed and managed within a central, corporate body? Or perhaps responsibility would be better placed at the individual unit level? Is there a workable middle-ground? - +
DNS error brings Sophos antivirus updates to a halt 05 September, 2008 13:40:00
Optus, Internode and Equinix affected among others.A sporadic Domain Name Server (DNS) error has blocked Sophos anti-virus updates around the world. - +
Ouch! Security pros' worst mistakes 04 September, 2008 08:05:00
We've all done regrettable things on the job, but does any valuable wisdom come of it? Four security pros candidly explain their biggest blunders and what they learned in the processIt was a mistake so bad the person who made it asked that his name and company not be mentioned here. Let's call him Frank. - +
Security ROI: Fact or Fiction? 03 September, 2008 08:32:00
Bruce Schneier says ROI is a big deal in business, but it's a misnomer in security. Make sure your financial calculations are based on good data and sound methodologies.Return on investment, or ROI, is a big deal in business. Any business venture needs to demonstrate a positive return on investment, and a good one at that, in order to be viable. - +
Information Security and the Importance of Context 01 September, 2008 10:00:00
Those entrusted with information security must raise their contextual awarenessWhen the US Transportation Security Administration (TSA) was first created, it created a sudden need for tens of thousands of screeners. Getting a job as an airport screener was a pretty easy process. It seemed as though if you had a pulse, you were in. Jump forward to 2008 and becoming a screener is a bit harder as the TSA has instituted background checks, has upped the educational requirement to include a high school diploma or GED, and added other significant requirements.
Viva la Verticals! Key to Vendor Growth is Through Vertical Market Opportunities, Says IDC 05 September, 2008 11:05:00
F-Secure delivers fastest protection in the online world 04 September, 2008 16:50:00
Rogue security apps dominate Fortinet's Aug 2008 IT threat report 04 September, 2008 16:00:00
IntraPower Signs Deal with Australia’s Largest Service Station and Convenience Store Network 04 September, 2008 10:07:00
TANDBERG Begins Desktop Videoconferencing Roll-Out at New England Credit Union 03 September, 2008 16:01:00
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