Sunday | 7 September, 2008
CIO
Features
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    Making the Most of SharePoint 05 September, 2008 11:31:00

    How do you manage the reams of paper and complicated project management timeline related to a multimillion dollar building expansion? SharePoint proved the answer to staying on time and on budget for the Van Andel Institute’s construction effort
    Matt Fahrenkrug and Bill Culhane get paid to handle the nuts and bolts of complicated construction projects. As the owners of Culhane & Fahrenkrug Consulting, they facilitate every aspect of commercial construction efforts, such as the second phase of a three-year, $US170 million building expansion for the Van Andel Institute, a cancer research facility based in Grand Rapids, Michigan
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    Panning for Gold in Customer Chats 05 September, 2008 11:34:00

    When your customers talk, do you listen closely enough? More CIOs are deploying text analytics technology to examine customer comments on Web sites, surveys and more
    If you’re in the hotel business, customer satisfaction isn’t just a key metric, it’s one that can make or break the company. But until recently, addressing sources of customer dissatisfaction was taking too long for Gaylord Hotels. Nashville-based Gaylord, which operates four resort hotels, needed a quick, clear view of how customers and meeting planners viewed its properties and services, as well as alerts to budding problems
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    Randy Mott Leads Overhaul of HP's Legacy Systems 15 July, 2008 14:01:02

    Mott's mission was to overhaul the legacy systems and help turn HP from the bloated leviathan it had become into a lean, mean, agile organization.
    The day Randy Mott left Dell for Hewlett-Packard in 2005 it caused a stir in the IT world. At the time, HP was a company in transition. Its CEO Carly Fiorina had been ousted following the most tempestuous period in the company's history, and the new CEO Mark Hurd recognized immediately that a major change was necessary to stabilize the company.
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    Taking a Unified Approach to Legal Sector Growth 08 July, 2008 08:42:28

    Graeme Low of law firm Mills & Reeve explains how IT has enabled law firms to grow rapidly and improve cost control
    Strategic CIOs touch every point of the organization, even some areas that are not considered to be their immediate territory. Over the last decade law firms have changed from fusty redbrick elite clubs to thrusting commercial organizations that compete for business in a market where customers are now fully aware that they can shop around. For Graeme Low, head of IT at Cambridge based law firm Mills & Reeve, his role involves enabling a company to continue its recent record of rapid growth, provide systems that entice staff to join the company and improve communications to customers. He tells CIO how he and his team have achieved this.
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    Text Analytics: Your Customers Are Talking About You 17 June, 2008 08:17:11

    When your company's customers talk, do you listen closely and quickly enough? More CIOs are deploying text analytics technology to examine customer comments on websites, surveys and the like.
    If you're in the hotel business, customer satisfaction isn't just a key metric, it's one that can make or break the company. But until recently, addressing sources of customer dissatisfaction was taking too long for Gaylord Hotels. US-based Gaylord, which operates 4 resort hotels in the Nashville; Dallas; Orlando, Florida; and Washington areas, needed a quick, clear view of how customers and meeting planners viewed its properties and services, as well as alerts to budding problems.
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    Which virtualization technologies are ripe: Forrester's take 06 June, 2008 10:14:52

    A new report from Forrester Research ranks 17 virtualization technologies on whether they're ready for prime time or too green for picking.
    Virtualization has gotten into many nooks and crannies of IT infrastructure, but some of the available vendor technology is half-baked, according to a recent report from Forrester Research. According to Forrester, as of Q2 2008, server and client virtualization is mature enough to pay off in the short term, but storage virtualization-particularly application storage-is "not very advanced" and doesn't yet offer much payback.
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    What CIOs want in Apple's next-generation smartphone 05 June, 2008 09:12:52

    Though Apple continues to be coy regarding business-minded tweaks to the next iPhone, slated for unveiling next week, enterprise users have plans of their own: They want the iPhone--even if the IT department's still a bit weary.
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    BlackBerry server upgrade to face stern tests 20 May, 2008 08:22:33

    An inside look at BES 5.0
    The next major release of the BlackBerry Enterprise Server will pose a test not only for customers but also for its creator, Research in Motion.
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    Enterprise 2.0 - What is it good for? 06 May, 2008 16:00:22

    A 12-step guide to getting the most out of Web 2.0 tools and making it safe-for-purpose
    Canberra-based knowledge economy and social computing evangelist Stephen Collins heard a quote earlier this year that perfectly describes the Enterprise 2.0 dilemma: "If you want to find out what tools your staff are finding most useful at the moment, just go and see what your IT department is blocking"
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    Cloud Computing: Tales From The Front 05 May, 2008 14:52:09

    While CIOs begin to embrace the emerging technology of cloud computing, experts say IT staff will be more likely to resist, says Bill Snyder
    Writer Nicholas Carr will earn the enmity of even more tech veterans with his newest prediction: Cloud computing will put most IT departments out of business. "IT departments will have little left to do once the bulk of business computing shifts out of private datacentres and into the cloud," Carr writes in his new book, The Big Switch: Rewiring the World, from Edison to Google.
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    BlackBerry is a Handheld Dilemma for CIOs 30 April, 2008 08:02:34

    The way organisations introduce new technologies is changing from an instinct-based approach to a choice based on business value, argues Nigel Hughes
    The way in which new IT tools such as the BlackBerry are adopted in corporate IT environments allows those of us who follow the alignment of IT with business value a glimpse into the varying management practices that are used by CIOs to get the best out of their investments.
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  • Gates says goodbye to Microsoft

    As Bill Gates steps down from the day to day operations at Microsoft he'll be dedicating most of his time to philanthropic efforts at the Bill and Melinda Gates Foundation.

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  • Microsoft Round Table demo

    Microsoft RoundTable is an advanced collaboration and conferencing device that delivers an engaging, immersive meeting experience with Microsoft Office Communications Server 2007 or Microsoft Office Live Meeting 2007. Learn more from the demo

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Market Place
 

2008 CIO Summit

19th August, 2008 Four Seasons Hotel, Sydney Developed in partnership with CIO Magazine, IDC, INTEP and the CIO Executive Council.

The world of the CIO is extremely complex and diverse. Multiple priorities demand attention and decisions are needed instantly. Individual teams need to be driven towards common goals, and businesses strive to become more mobile, agile and responsive. For CIOs, the challenge never ends.

Every year the CIO Summit identifies what is top of mind for CIOs across Australia and New Zealand, and offers insight for CIO benchmarking and vendor strategic planning alike.

Recent IDC research shows that over 59% of CIO's believe that 'to achieve their business strategies, technology should be used more aggressively than today.'

Join us on August 19th to discover how this is possible with the latest technologies including Virtualisation, Web 2.0, IP Surveillance and Software as a Service (Saas).

Click here for registration.

Click here for more information.

Please email Denyse_Robertson@idg.com.au for further information.

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    CIO Live Podcast #79: Brent D Taylor, author of The Outsider's Edge: The Making of Self-Made Billionaires Part II 05 October, 2007 06:00:00

    For his new book, The Outsider's Edge: The Making of Self-Made Billionaires, social researcher Brent D Taylor spent four years of intensive research investigating the psychological make-up and backgrounds of some of the world's richest men and women, including IT luminaries Bill Gates, Larry Ellison and Steve Jobs. Taylor discovered that, despite working in different industries and coming from different upbringings, they all have one thing in common -- they are all outsiders.
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    CIO Live Podcast #78: Brent D Taylor, author of The Outsider's Edge: The Making of Self-Made Billionaires 28 September, 2007 17:34:25

    For his new book, The Outsider's Edge: The Making of Self-Made Billionaires, social researcher Brent D Taylor spent four years of intensive research investigating the psychological make-up and backgrounds of some of the world's richest men and women, including IT luminaries Bill Gates, Larry Ellison and Steve Jobs. Taylor discovered that, despite working in different industries and coming from different upbringings, they all have one thing in common -- they are all outsiders.
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    CIO Live Podcast #77: Panasonic Speeds Up Trans-Pacific File Transfers, Part III 21 September, 2007 07:00:00

    Part three in our three-part special report from CIO's sister publication Network World in the US, as Paul Desmond reports from the Network World IT Roadmap Conference in Santa Clara, California. With development teams in the US and Japan, Panasonic needed a more efficient way to move very large files between the two locations. Iben Rodriguez, IT consultant for Panasonic Research and Development, explains how a storage-area network and virtual server technology helped speed up WAN performance.
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    CIO Live Podcast #76: Panasonic Speeds Up Trans-Pacific File Transfers, Part II 14 September, 2007 07:00:00

    Part two in our three-part special report from CIO's sister publication Network World in the US, as Paul Desmond reports from the Network World IT Roadmap Conference in Santa Clara, California. With development teams in the US and Japan, Panasonic needed a more efficient way to move very large files between the two locations. Iben Rodriguez, IT consultant for Panasonic Research and Development, explains how a storage-area network and virtual server technology helped speed up WAN performance.
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    CIO Live Podcast #75: Panasonic Speeds Up Trans-Pacific File Transfers, Part I 07 September, 2007 07:00:05

    Part one in our three-part special report from CIO's sister publication Network World in the US, as Paul Desmond reports from the Network World IT Roadmap Conference in Santa Clara, California. With development teams in the US and Japan, Panasonic needed a more efficient way to move very large files between the two locations. Iben Rodriguez, IT consultant for Panasonic Research and Development, explains how a storage-area network and virtual server technology helped speed up WAN performance.
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    Information security governance: Centralized vs. distributed 05 September, 2008 10:15:00

    Should security policies, procedures and processes be managed within a central body, or distributed at an individual level? You need to find the middle ground.
    The management of information risk has become a significant topic for all organizations, small and large alike. But for the large, multi-divisional organization, it poses the additional challenge of determining how to deploy an information security governance program among what are often disparate business units. Should the policies, procedures, and processes that define the program be developed and managed within a central, corporate body? Or perhaps responsibility would be better placed at the individual unit level? Is there a workable middle-ground?
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    DNS error brings Sophos antivirus updates to a halt 05 September, 2008 13:40:00

    Optus, Internode and Equinix affected among others.
    A sporadic Domain Name Server (DNS) error has blocked Sophos anti-virus updates around the world.
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    Ouch! Security pros' worst mistakes 04 September, 2008 08:05:00

    We've all done regrettable things on the job, but does any valuable wisdom come of it? Four security pros candidly explain their biggest blunders and what they learned in the process
    It was a mistake so bad the person who made it asked that his name and company not be mentioned here. Let's call him Frank.
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    Security ROI: Fact or Fiction? 03 September, 2008 08:32:00

    Bruce Schneier says ROI is a big deal in business, but it's a misnomer in security. Make sure your financial calculations are based on good data and sound methodologies.
    Return on investment, or ROI, is a big deal in business. Any business venture needs to demonstrate a positive return on investment, and a good one at that, in order to be viable.
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    Information Security and the Importance of Context 01 September, 2008 10:00:00

    Those entrusted with information security must raise their contextual awareness
    When the US Transportation Security Administration (TSA) was first created, it created a sudden need for tens of thousands of screeners. Getting a job as an airport screener was a pretty easy process. It seemed as though if you had a pulse, you were in. Jump forward to 2008 and becoming a screener is a bit harder as the TSA has instituted background checks, has upped the educational requirement to include a high school diploma or GED, and added other significant requirements.
CIO Webcast Innovation #8 - What are the biggest roadblocks to IT's involvement in innovation at your company?
Watch the latest latest edition of CIO Innovation which is now available for download.
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CIO Live Podcast #79: Brent D Taylor, author of The Outsider's Edge: The Making of Self-Made Billionaires Part II
Listen to the latest edition of CIO Live which is now available for download.
Listen to the podcast
Sign up to the CIO Live email
Whitepaper

Choices in Storage Architecture for Oracle Environments

Database systems have always been at the core of the IT landscape. Not only is storage an increasingly large cost component of database investments, but storage architecture can significantly and directly impact the performance, availability, and recovery of data. Read on to explore the interaction between Oracle databases and EMC and Network Appliance storage architectures.

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