Case studies
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City water plugs leaks with CMS 04 April, 2008 11:32:29
IT centralises management of SCADA, GIS and IVRCity West Water has reduced maintenance costs, eliminated paper based reporting and increased responsiveness with an integrated job management system and a new fleet of Next G handsets. - +
When Yanking the Mainframe Isn't an Option 04 February, 2003 11:29:40
Employees, partners and customers want access to information on demand. They don’t want to wait months or years to get the capability. Yet, existing legacy systems weren’t designed for such flexibility, and IT budgets are tight.Minnesota's solution may have been cheap and inelegant, but it works just fine. - +
Family Matters 25 November, 2002 11:36:15
Struggling to cope with a rapidly growing caseload, CSA needed to develop an intelligent communication solution to improve its capacity to meet the needs of its clients - over a million separated parents around the country.The CRM strategy initiated by Australia's Child Support Agency had an unusual aim: to encourage clients to look after themselves and rely on the agency less. - +
At the Gateway 25 November, 2002 11:17:16
Australia leads the Asia-Pacific region in the transition to e-government.John Costello investigates how government organisations at all levels are using portal technology in a variety of ways to meet the needs of their communities. - +
Portal U 25 November, 2002 08:49:31
While the curriculum shifted in response to the business world's need for tech-savvy graduates, the school's IT infrastructure remained a relic of the past. It was ironic that a business school trying to turn out tomorrow's tech leaders should be hobbled by such a dated system.How to connect students, faculty, staff, alumni and businesses so that they can share the school's services, research and applications? Go for the gateway approach. - +
A Pattern of Development 25 November, 2002 11:12:49
Thanks to the decentralisation of outsourcing and the freedoms granted by new procurement guidelines SMEs are queuing up for government contracts - and presenting CIOs with a slew of new issues to face. - +
Employment Deployment 25 November, 2002 11:33:17
When the CES was ditched in favour of the Job Network in 1998, the government employment service not only took on a new name, it also adopted a new service delivery model. With the whole country watching, failure was not an option. - +
Without Malice 10 October, 2001 15:30:00
Public sector IT management must begin to think of themselves and their departments as the consultancy of choice for their government entity - +
With Liberty & E-Gov for All 10 October, 2001 15:30:00
At the city, state and federal levels, the government's embrace of information technology is empowering citizens while at the same time driving forward the national agenda for standards, innovation and computer literacy. - +
Taxing Times 09 October, 2001 09:30:00
When the South Australian government decided to implement a new levy to fund emergency services, such as fighting bushfires, it looked to select a system that could effectively issue accounts to hundreds of thousands of households across the state. - +
The Boston IT Party 08 October, 2001 10:30:00
The city's CIO has a tall order: uniting the tribes through information technology.
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CIO Live Podcast #79: Brent D Taylor, author of The Outsider's Edge: The Making of Self-Made Billionaires Part II 05 October, 2007 06:00:00
For his new book, The Outsider's Edge: The Making of Self-Made Billionaires, social researcher Brent D Taylor spent four years of intensive research investigating the psychological make-up and backgrounds of some of the world's richest men and women, including IT luminaries Bill Gates, Larry Ellison and Steve Jobs. Taylor discovered that, despite working in different industries and coming from different upbringings, they all have one thing in common -- they are all outsiders. - +
CIO Live Podcast #78: Brent D Taylor, author of The Outsider's Edge: The Making of Self-Made Billionaires 28 September, 2007 17:34:25
For his new book, The Outsider's Edge: The Making of Self-Made Billionaires, social researcher Brent D Taylor spent four years of intensive research investigating the psychological make-up and backgrounds of some of the world's richest men and women, including IT luminaries Bill Gates, Larry Ellison and Steve Jobs. Taylor discovered that, despite working in different industries and coming from different upbringings, they all have one thing in common -- they are all outsiders. - +
CIO Live Podcast #77: Panasonic Speeds Up Trans-Pacific File Transfers, Part III 21 September, 2007 07:00:00
Part three in our three-part special report from CIO's sister publication Network World in the US, as Paul Desmond reports from the Network World IT Roadmap Conference in Santa Clara, California. With development teams in the US and Japan, Panasonic needed a more efficient way to move very large files between the two locations. Iben Rodriguez, IT consultant for Panasonic Research and Development, explains how a storage-area network and virtual server technology helped speed up WAN performance. - +
CIO Live Podcast #76: Panasonic Speeds Up Trans-Pacific File Transfers, Part II 14 September, 2007 07:00:00
Part two in our three-part special report from CIO's sister publication Network World in the US, as Paul Desmond reports from the Network World IT Roadmap Conference in Santa Clara, California. With development teams in the US and Japan, Panasonic needed a more efficient way to move very large files between the two locations. Iben Rodriguez, IT consultant for Panasonic Research and Development, explains how a storage-area network and virtual server technology helped speed up WAN performance. - +
CIO Live Podcast #75: Panasonic Speeds Up Trans-Pacific File Transfers, Part I 07 September, 2007 07:00:05
Part one in our three-part special report from CIO's sister publication Network World in the US, as Paul Desmond reports from the Network World IT Roadmap Conference in Santa Clara, California. With development teams in the US and Japan, Panasonic needed a more efficient way to move very large files between the two locations. Iben Rodriguez, IT consultant for Panasonic Research and Development, explains how a storage-area network and virtual server technology helped speed up WAN performance.
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10 steps to loading dock security 07 October, 2008 11:30:00
Companies in all industries struggle to secure the loading dock, that sensitive spot where goods come in and go out. Follow these best practices and sleep better tonight.It's the stuff of CSO nightmares. Early on the morning of September 2, while most folks were home sleeping off the hot dogs, thieves used bolt cutters to break into an Alltel Communications warehouse and four of its loading docks in Fort Smith, Ark. Sources say they escaped with an estimated US$10 million worth of cell phones, not a bad haul for their Labor Day efforts. - +
Corporate security and the climate crisis 03 October, 2008 11:21:00
How to adapt security and risk management policies - including IT security - to deal with climate change.US military strategists, CIA analysts, international agency officials and Nobel Prize winning economists concur with the consensus of the world's scientific community: the Climate Crisis is a planetary security issue, as well as a national security issue for each of the one hundred ninety two countries that belong to the United Nations. But the Climate Crisis is also, by extension, a corporate security issue, as well as, yes, a cyber security issue. - +
Companies own up to virtual security blind spot 02 October, 2008 11:05:00
VMWorld attendees reveal vast majority of companies have little or no security in place for their virtual systems.The vast majority of companies have little or no security in place for their virtual systems. That is a scary statistic revealed in a survey of attendees at the recent VMWorld 2008 conference in Las Vegas. - +
How to minimize the impact of a data breach 01 October, 2008 08:54:00
ID Experts' Rick Kam describes a customer-centric action planThirty-one percent of customers--nearly one-third of a company's client base and revenue source--are terminating their relationship with organizations following a data breach, according to a recent study by the Ponemon Institute. - +
Five mistakes security pros would make again 30 September, 2008 10:18:00
Whether it's getting fired for standing up for what's right or making a network configuration mistake that leads to better security, there are some mistakes worth making. Five security pros offer personal examples.Ten years ago, Michael Riva was network administrator for a top-five American consultancy. Employees were downloading graphic pictures and videos onto the network. Riva told his boss a proxy server with content filtering might be in order; his boss laughed and suggested they put in a bigger file server instead.
Symantec State of Spam Report - October 2008 07 October, 2008 11:58:00
AIIA to Reward Sustainability and Green IT Champions at the 2009 iAwards 07 October, 2008 11:56:00
Yellowfin Achieves BI Success with Asia Pacific Telcos 07 October, 2008 09:46:00
Frost & Sullivan Gears up for Annual IT Industry Gala Awards Event 07 October, 2008 08:29:00
Multimedia Technology & EVERKI sign exclusive distribution agreement. 06 October, 2008 14:34:00
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