Opinions
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How to root out network problems 02 June, 2008 15:53:09
Creating an all-star staff team may be the answer to your network performance problemsHave you spent millions on management software and still struggle to quickly determine the root cause of network performance problems? - +
When Negotiating a Software Deal, Information Is Key 16 May, 2008 15:21:19
Spot-on procurementFor much of my career, I was involved with selecting and assessing software vendors and was often involved with the procurement of software. Later, I went over to the dark side and set up a software vendor, so I have been on both sides of the procurement fence. This has given me perspective on some of the things to do, and not do, during the process of buying enterprise software. - +
What Women Want 10 December, 2007 14:12:59
More young women would choose careers in enterprise IT if CIOs would market them as business, not technology, jobsWhenever a journalist asks whether or why women hate IT, grumps trot out the usual laundry list of cliches and stereotypes about women's supposed genetic disposition against maths and science, the lack of role models or the profession's geeky image. It is a problem that more women are not choosing technology careers, but I think we'll solve it only if we start asking the right question: Why should women want to be in IT? - +
Searching for Happy Customers 06 August, 2007 13:38:02
Hint: The answer is not always Google. CIOs share their hard-earned lessonsMess up internal search and you'll frustrate your employees. But mess up external search and you'll alienate your customers - +
IT and The Responsive Economy 29 May, 2007 11:25:21
Successful companies are learning to compete by being more agile and more responsive to continuous change and to the evolving needs of their customersThe emergence of the Internet and the Web have led to disruptive changes in companies' IT infrastructures. Ready or not, it's happening again. But this time, the changes will be bigger and they will come faster. IT departments will have to be more responsive because, at root, that's what these changes are all about. - +
An Architecture for the Future 07 May, 2007 13:36:15
You can’t build a robust, agile enterprise architecture on the fly. You gotta make plansToday, organizations need to learn to make workflow changes on the fly.
Otherwise, consumers and trading partners alike are ready to move on. - +
Self-Service Thy Customer 07 July, 2006 16:34:47
How to deploy and optimize self-service remains an inexact science for many organizations. In many cases we see IT, business units and support organizations making some of the same mistakes when it comes to planning, developing and deploying new self-service applications.The top 10 mistakes companies make in introducing self-service - and how to avoid them - +
Is CRM Dead? 10 March, 2006 12:00:15
Despite its name, one can argue that the greatest shortcoming of CRM is that it never really was about directly helping customers. What most CRM and CTI systems provided was a way to track customers, route and facilitate inbound communications and report on the progress of various marketing, sales or support activities.Alive or dead, CRM is vastly changed from the acronym we once thought we knew. - +
Your New Market Mandate: Meet the Customer 11 October, 2005 12:10:33
The traditional belief that simply increasing market share translates directly into higher profitability has been proven false in our current economy.Why it's up to CIOs to ensure that their companies are focused on external customers-one at a time - +
The Tao of Supply Chains 08 June, 2005 13:28:28
At times like these my identity as IT Agility Man hangs in the balance. Can I rise to the challenge, or will I flee in panic? Agility means doing three things: First, take a deep breath; second, take another deep breath; then, remember The Art of War and ask: "What would Master Sun Tzu do?"The CIO of a national distributor says the lessons he gleaned from a 2500-year-old Taoist philosopher helped him come up with a low-cost inventory system that worked - +
I Hear Voices Over IP 07 December, 2004 14:55:01
Once my only concern in using an office telephone handset was picking up someone else's germs. With consolidated VoIP, I can now pick up the whole world's viruses.The problem with VoIP is that the people most likely to have it are the very people you don't want to talk to.
Ballmer On The Cloud, Google, Data Centers, Apple
8 Characteristics of Successful SOA Implementations
Blog: Financial Meltdown's Silver Lining: Fewer M&As Means Less Stress for Tech Customers!
Blog: P&G Flirts with Google Apps and Scares the Bejesus Out of Microsoft
Blog: Help! We Need ERP and CRM Software, But We Can't Afford It Right Now!
Ballmer On The Cloud, Google, Data Centers, Apple
8 Characteristics of Successful SOA Implementations
Blog: Mix-and-Match Trouble with Virtualization, Cloud Computing
Blog: Help! We Need ERP and CRM Software, But We Can't Afford It Right Now!
Blog: P&G Flirts with Google Apps and Scares the Bejesus Out of Microsoft
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CIO Live Podcast #79: Brent D Taylor, author of The Outsider's Edge: The Making of Self-Made Billionaires Part II 05 October, 2007 06:00:00
For his new book, The Outsider's Edge: The Making of Self-Made Billionaires, social researcher Brent D Taylor spent four years of intensive research investigating the psychological make-up and backgrounds of some of the world's richest men and women, including IT luminaries Bill Gates, Larry Ellison and Steve Jobs. Taylor discovered that, despite working in different industries and coming from different upbringings, they all have one thing in common -- they are all outsiders. - +
CIO Live Podcast #78: Brent D Taylor, author of The Outsider's Edge: The Making of Self-Made Billionaires 28 September, 2007 17:34:25
For his new book, The Outsider's Edge: The Making of Self-Made Billionaires, social researcher Brent D Taylor spent four years of intensive research investigating the psychological make-up and backgrounds of some of the world's richest men and women, including IT luminaries Bill Gates, Larry Ellison and Steve Jobs. Taylor discovered that, despite working in different industries and coming from different upbringings, they all have one thing in common -- they are all outsiders. - +
CIO Live Podcast #77: Panasonic Speeds Up Trans-Pacific File Transfers, Part III 21 September, 2007 07:00:00
Part three in our three-part special report from CIO's sister publication Network World in the US, as Paul Desmond reports from the Network World IT Roadmap Conference in Santa Clara, California. With development teams in the US and Japan, Panasonic needed a more efficient way to move very large files between the two locations. Iben Rodriguez, IT consultant for Panasonic Research and Development, explains how a storage-area network and virtual server technology helped speed up WAN performance. - +
CIO Live Podcast #76: Panasonic Speeds Up Trans-Pacific File Transfers, Part II 14 September, 2007 07:00:00
Part two in our three-part special report from CIO's sister publication Network World in the US, as Paul Desmond reports from the Network World IT Roadmap Conference in Santa Clara, California. With development teams in the US and Japan, Panasonic needed a more efficient way to move very large files between the two locations. Iben Rodriguez, IT consultant for Panasonic Research and Development, explains how a storage-area network and virtual server technology helped speed up WAN performance. - +
CIO Live Podcast #75: Panasonic Speeds Up Trans-Pacific File Transfers, Part I 07 September, 2007 07:00:05
Part one in our three-part special report from CIO's sister publication Network World in the US, as Paul Desmond reports from the Network World IT Roadmap Conference in Santa Clara, California. With development teams in the US and Japan, Panasonic needed a more efficient way to move very large files between the two locations. Iben Rodriguez, IT consultant for Panasonic Research and Development, explains how a storage-area network and virtual server technology helped speed up WAN performance.
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10 steps to loading dock security 07 October, 2008 11:30:00
Companies in all industries struggle to secure the loading dock, that sensitive spot where goods come in and go out. Follow these best practices and sleep better tonight.It's the stuff of CSO nightmares. Early on the morning of September 2, while most folks were home sleeping off the hot dogs, thieves used bolt cutters to break into an Alltel Communications warehouse and four of its loading docks in Fort Smith, Ark. Sources say they escaped with an estimated US$10 million worth of cell phones, not a bad haul for their Labor Day efforts. - +
Corporate security and the climate crisis 03 October, 2008 11:21:00
How to adapt security and risk management policies - including IT security - to deal with climate change.US military strategists, CIA analysts, international agency officials and Nobel Prize winning economists concur with the consensus of the world's scientific community: the Climate Crisis is a planetary security issue, as well as a national security issue for each of the one hundred ninety two countries that belong to the United Nations. But the Climate Crisis is also, by extension, a corporate security issue, as well as, yes, a cyber security issue. - +
Companies own up to virtual security blind spot 02 October, 2008 11:05:00
VMWorld attendees reveal vast majority of companies have little or no security in place for their virtual systems.The vast majority of companies have little or no security in place for their virtual systems. That is a scary statistic revealed in a survey of attendees at the recent VMWorld 2008 conference in Las Vegas. - +
How to minimize the impact of a data breach 01 October, 2008 08:54:00
ID Experts' Rick Kam describes a customer-centric action planThirty-one percent of customers--nearly one-third of a company's client base and revenue source--are terminating their relationship with organizations following a data breach, according to a recent study by the Ponemon Institute. - +
Five mistakes security pros would make again 30 September, 2008 10:18:00
Whether it's getting fired for standing up for what's right or making a network configuration mistake that leads to better security, there are some mistakes worth making. Five security pros offer personal examples.Ten years ago, Michael Riva was network administrator for a top-five American consultancy. Employees were downloading graphic pictures and videos onto the network. Riva told his boss a proxy server with content filtering might be in order; his boss laughed and suggested they put in a bigger file server instead.
Symantec State of Spam Report - October 2008 07 October, 2008 11:58:00
AIIA to Reward Sustainability and Green IT Champions at the 2009 iAwards 07 October, 2008 11:56:00
Yellowfin Achieves BI Success with Asia Pacific Telcos 07 October, 2008 09:46:00
Frost & Sullivan Gears up for Annual IT Industry Gala Awards Event 07 October, 2008 08:29:00
Multimedia Technology & EVERKI sign exclusive distribution agreement. 06 October, 2008 14:34:00
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