Opinions
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Engaging the Customer 01 December, 2008 12:48:00
As enterprises focus increasingly on growth, direct customer engagement is more important than everAs enterprises focus increasingly on growth, direct customer engagement is more important than ever. - +
CRM initiative shows there's no lasting change without buy-in 27 November, 2008 09:19:00
Projects that sail along smoothly, with no resistance, are great. But it's the ones that throw lots of roadblocks in our way that end up teaching us things.Projects that sail along smoothly, with no resistance, are great. But it's the ones that throw lots of roadblocks in our way that end up teaching us things. - +
Clash of the Browsers 17 November, 2008 10:22:00
All's fair in love and war . . . and browsersAll's fair in love and war . . . and browsers - +
How Obama Will Use Web 2.0 For Change 10 November, 2008 11:06:00
President-elect Barack Obama's harnessing of Web 2.0 technologies enabled his rise to power, and his administration will continue to use them to stay in touch with constituents. That's the contention made by political leaders on the third day of the Web 2.0 Summit in San Francisco.President-elect Barack Obama's harnessing of Web 2.0 technologies enabled his rise to power, and his administration will continue to use them to stay in touch with constituents. That's the contention made by political leaders on the third day of the Web 2.0 Summit in San Francisco. - +
How to Explain Cloud Computing to Your CFO 07 November, 2008 12:58:00
Forrester has just released a report outlining the CFO-ish benefits of cloud computing. The report, entitled "Talking to Your CFO About Cloud Computing," is aimed at communicating the benefits of cloud computing to him or her. (Someone a bit more cynical than me might say a companion report, to help you communicate cloud computing's benefits to a CIO, is in order as well). - +
Four Steps to Safer Social Networking for Enterprises 07 November, 2008 13:22:00
What are your employees saying on Facebook? Here's four steps enterprises can take to contain the legal risks associated with employees using social networking tools such as Facebook and TwitterTwitter, Facebook, LinkedIn and other social networking sites practically beg you to reveal even more information about yourself. Log on and you're asked: What are you doing? What are you doing right now? What are you working on? - +
Windows Azure: Why Microsoft Better Get it Right 04 November, 2008 04:25:00
Microsoft unleashed a new cloud computing ecosystem at its recent Professional Developers Conference event, even though most observers chose to focus on more obvious, though less important, aspects of its announcement. - +
8 Characteristics of Successful SOA Implementations 03 October, 2008 15:23:00
The SOA Consortium and CIO magazine recently announced the winners of the Service Oriented Architecture (SOA) Case Study Competition. All of the winners successfully delivered business or mission value using an SOA approach. - +
Boost efficiency and cut waste with supply-chain automation 26 September, 2008 10:42:00
Companies stand to gain by converting paper-based transactions into automated electronic onesEvery week, I feel like I'm discovering new ways for companies to reduce the amount of paper and ink they use each day -- not to mention the amount they spend shipping pieces of paper hither and yon for signing, processing, and filing (by no means a trivial cost, either, considering that a single 6 oz. large envelope shipped via USPS Express can cost around US$19.50 or $4.80 if it's sent Priority). - +
Red Hat Outlook: Clouds and Virtualization Everywhere 11 September, 2008 10:56:00
Technology from Qumranetm, which it recently acquired, is key to helping it take a stand against Microsoft.At a conference for UK press this week, Red Hat added some detail to its plans for virtualization, cloud computing and application messaging. - +
The Innovation Game 01 September, 2008 15:17:00
Identifying five recent enterprise software innovations is almost as difficult as naming five famous Belgians, says Andy HaylerIT is an industry almost synonymous with innovation, yet it seems to me that few examples of this are to be found in enterprise software these days. The rise of the internet has enabled all kinds of new companies to appear, sometimes, as in the case of Facebook, creating great wealth in a remarkably short time.
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CIO Live Podcast #79: Brent D Taylor, author of The Outsider's Edge: The Making of Self-Made Billionaires Part II 05 October, 2007 06:00:00
For his new book, The Outsider's Edge: The Making of Self-Made Billionaires, social researcher Brent D Taylor spent four years of intensive research investigating the psychological make-up and backgrounds of some of the world's richest men and women, including IT luminaries Bill Gates, Larry Ellison and Steve Jobs. Taylor discovered that, despite working in different industries and coming from different upbringings, they all have one thing in common -- they are all outsiders. - +
CIO Live Podcast #78: Brent D Taylor, author of The Outsider's Edge: The Making of Self-Made Billionaires 28 September, 2007 17:34:25
For his new book, The Outsider's Edge: The Making of Self-Made Billionaires, social researcher Brent D Taylor spent four years of intensive research investigating the psychological make-up and backgrounds of some of the world's richest men and women, including IT luminaries Bill Gates, Larry Ellison and Steve Jobs. Taylor discovered that, despite working in different industries and coming from different upbringings, they all have one thing in common -- they are all outsiders. - +
CIO Live Podcast #77: Panasonic Speeds Up Trans-Pacific File Transfers, Part III 21 September, 2007 07:00:00
Part three in our three-part special report from CIO's sister publication Network World in the US, as Paul Desmond reports from the Network World IT Roadmap Conference in Santa Clara, California. With development teams in the US and Japan, Panasonic needed a more efficient way to move very large files between the two locations. Iben Rodriguez, IT consultant for Panasonic Research and Development, explains how a storage-area network and virtual server technology helped speed up WAN performance. - +
CIO Live Podcast #76: Panasonic Speeds Up Trans-Pacific File Transfers, Part II 14 September, 2007 07:00:00
Part two in our three-part special report from CIO's sister publication Network World in the US, as Paul Desmond reports from the Network World IT Roadmap Conference in Santa Clara, California. With development teams in the US and Japan, Panasonic needed a more efficient way to move very large files between the two locations. Iben Rodriguez, IT consultant for Panasonic Research and Development, explains how a storage-area network and virtual server technology helped speed up WAN performance. - +
CIO Live Podcast #75: Panasonic Speeds Up Trans-Pacific File Transfers, Part I 07 September, 2007 07:00:05
Part one in our three-part special report from CIO's sister publication Network World in the US, as Paul Desmond reports from the Network World IT Roadmap Conference in Santa Clara, California. With development teams in the US and Japan, Panasonic needed a more efficient way to move very large files between the two locations. Iben Rodriguez, IT consultant for Panasonic Research and Development, explains how a storage-area network and virtual server technology helped speed up WAN performance.
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CBS website bitten by iFrame hack 02 December, 2008 07:30:00
Russian malware distributors have launched another iFrame attack on a sub-domain of the cbs.com site.TV network CBS has become the latest big name to have it website used to host malware, a security company has reported. - +
Excerpt: Counterterrorism Strategies for Corporations 27 November, 2008 12:36:00
Mike Ackerman calls terrorism "the skunk at the globalization lawn party." His new book lays out 10 principles for how businesses can prepare and respond.Mike Ackerman calls terrorism "the skunk at the globalization lawn party." His new book lays out 10 principles for how businesses can prepare and respond. - +
The 10 Ackerman Principles of Counterterrorism 27 November, 2008 12:43:00
Consultant and author Mike Ackerman's 10 counterterrorism principles for business.Consultant and author Mike Ackerman's 10 counterterrorism principles for business. - +
Survey: Despite Risks, Employees Still Holiday Shop at Work 27 November, 2008 10:02:00
As Cyber Monday approaches, research suggests a majority of workers will use their work computer to shop this holiday season. But despite the continued growth in online shopping, employees and business still don't understand the riskAs Cyber Monday approaches, research suggests a majority of workers will use their work computer to shop this holiday season. But despite the continued growth in online shopping, employees and business still don't understand the risk. - +
Why Cybercrime is Thriving 27 November, 2008 11:52:00
A new Symantec report reveals just how large and sophisticated the online underground economy has grownA new Symantec report reveals just how large and sophisticated the online underground economy has grown.
FrontRange Solutions launches HEAT Plus Mobile to reduce help desk costs and improve service management productivity 02 December, 2008 15:15:00
AARNet Helps to Advance Indigenous Health 02 December, 2008 12:44:00
Orbis selects Telstra International as its data centre partner for the UK, Europe and Middle East Region 02 December, 2008 11:23:00
ComOps Deploys Corporate Performance Reporting Solution For Healthcare Test Manufacturer 02 December, 2008 10:09:00
Mornington Peninsula Shire implements Objective to manage knowledge and deliver service excellence 02 December, 2008 09:56:00
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