Wednesday | 9 July, 2008
Features
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Open-Source CRM Delivers More Control, Less Cost 07 July, 2008 13:28:20
Open source enterprise applications are beginning to show up on IT's radar screen.A good CRM package does you no good if employees aren't willing to use it. Case in point: IMA Financial Group, a medium-sized financial services company based in the US. IMA had installed a commercial customer relationship management system that "was flexible and configurable and attractive on the front end," says business processes manager Jennifer Hallam. - +
How to install a usable CRM system 03 July, 2008 10:34:32
Customer relationship software helps companies generate leads and analyze buying patterns but some sales staff find it’s cumbersome to use. How to integrate it with existing business process and communications systemsMany businesses fail to realize the full potential of their customer relationship management (CRM) software because of poor integration with existing applications and business processes. - +
Governments Urged to Learn From Businesses 08 May, 2008 12:49:44
Citizens are demanding better e-government services from their governmentsCitizens are demanding better e-government services from their governments - +
Cloud-Based Services Are Too Difficult To Measure And Justify Enterprise Deployment 29 April, 2008 13:54:17
Cloud-based services are too difficult to measure and justify to be deployed by enterprises today, says Janice McGinnQuite frankly, I'm not a fan of cloudy weather. As a redhead with curls, clouds mean dampness and frizz, and something sleek and well defined turns into a nebulous hairball. Something sleek and well defined: now there's a laudable ambition for CIOs struggling with legacy, ERP, CRM, limited bandwidth and capacity. Most enterprises are still struggling to achieve that degree of integration, never mind incorporating Web 2.0, commercialising it effectively, and protecting brand. - +
IT in Product Development 15 April, 2008 01:28:34
For CIOs and IT organizations seeking to play an active role in bringing products to maturity, there are different paths that can be takenNew product development is an imperative for enterprises of every stripe, and because it is of critical importance, it provides an opportunity for CIOs to show that they are business leaders and for IT departments to show that they are well aligned with enterprise goals. - +
IT heresy revisited: Let users manage their own PCs 03 April, 2008 08:07:58
Large companies such as BP and Google are rethinking the idea of IT controlling users' computers and sharing their lessons from the frontlinesUsers should choose and manage their own PCs. - +
Three Big Ideas for 2008: How to Do CRM Online 07 January, 2008 12:30:45
Just as all politics is local, all business is now online. Even if you don't offer e-commerce, customers and critics will be talking about you online anyway. Here's how to cope.Just as all politics is local, all business is now online. Even if you don't offer e-commerce, customers and critics will be talking about you online anyway. Here's how to cope. - +
CRM's Integration Blues 05 November, 2007 14:01:10
On-demand applications like Salesforce.com have many advantages, but can they integrate easily with your other core apps? Results still varySoftware as a service (SaaS) has gone beyond the realm of rogue deployments, and CRM software, most notably Salesforce.com, has led the way through the enterprise front door - +
Can IBM save OpenOffice.org from itself? 20 September, 2007 09:02:17
New member of open-source group must contend with development monocultureOpenOffice.org's biggest foe may be Microsoft Office, but critics say the open-source organization has, from its inception, also been one of its application suite's own worst enemies -- a victim of a development culture that differs radically from the open-source norm. Observers now wonder if IBM's entry into OpenOffice.org can make the necessary changes. - +
The Enterprise Gets Googled 08 June, 2007 11:00:00
Can you imagine an IT environment without applications to roll out? You're going to have to if Google's plan to conquer the enterprise worksCan you imagine an IT environment without applications to roll out? You're going to have to if Google's plan to conquer the enterprise works - +
Cure for the Blues 21 January, 2007 13:24:22
For this US mid-market health-care insurer, today's IT investments are the prescription for a healthy futureThe US health insurance industry is one of the more difficult economic sectors in which to compete. Even as health insurance premiums continue to increase at double digit rates, the stock prices of the largest health insurers have dropped by a third or more this year as rising medical costs take a bigger bite out of their revenue. Meanwhile many insurers are criticized for cutting back on coverage and customer service, while they continue to spend heavily to comply with federal health information privacy laws.
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Gates says goodbye to MicrosoftAs Bill Gates steps down from the day to day operations at Microsoft he'll be dedicating most of his time to philanthropic efforts at the Bill and Melinda Gates Foundation.
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2008 CIO Summit
19th August, 2008 Four Seasons Hotel, Sydney Developed in partnership with CIO Magazine, IDC, INTEP and the CIO Executive Council.
The world of the CIO is extremely complex and diverse. Multiple priorities demand attention and decisions are needed instantly. Individual teams need to be driven towards common goals, and businesses strive to become more mobile, agile and responsive. For CIOs, the challenge never ends.
Every year the CIO Summit identifies what is top of mind for CIOs across Australia and New Zealand, and offers insight for CIO benchmarking and vendor strategic planning alike.
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Join us on August 19th to discover how this is possible with the latest technologies including Virtualisation, Web 2.0, IP Surveillance and Software as a Service (Saas).
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CIO Live Podcast #79: Brent D Taylor, author of The Outsider's Edge: The Making of Self-Made Billionaires Part II 05 October, 2007 06:00:00
For his new book, The Outsider's Edge: The Making of Self-Made Billionaires, social researcher Brent D Taylor spent four years of intensive research investigating the psychological make-up and backgrounds of some of the world's richest men and women, including IT luminaries Bill Gates, Larry Ellison and Steve Jobs. Taylor discovered that, despite working in different industries and coming from different upbringings, they all have one thing in common -- they are all outsiders. - +
CIO Live Podcast #78: Brent D Taylor, author of The Outsider's Edge: The Making of Self-Made Billionaires 28 September, 2007 17:34:25
For his new book, The Outsider's Edge: The Making of Self-Made Billionaires, social researcher Brent D Taylor spent four years of intensive research investigating the psychological make-up and backgrounds of some of the world's richest men and women, including IT luminaries Bill Gates, Larry Ellison and Steve Jobs. Taylor discovered that, despite working in different industries and coming from different upbringings, they all have one thing in common -- they are all outsiders. - +
CIO Live Podcast #77: Panasonic Speeds Up Trans-Pacific File Transfers, Part III 21 September, 2007 07:00:00
Part three in our three-part special report from CIO's sister publication Network World in the US, as Paul Desmond reports from the Network World IT Roadmap Conference in Santa Clara, California. With development teams in the US and Japan, Panasonic needed a more efficient way to move very large files between the two locations. Iben Rodriguez, IT consultant for Panasonic Research and Development, explains how a storage-area network and virtual server technology helped speed up WAN performance. - +
CIO Live Podcast #76: Panasonic Speeds Up Trans-Pacific File Transfers, Part II 14 September, 2007 07:00:00
Part two in our three-part special report from CIO's sister publication Network World in the US, as Paul Desmond reports from the Network World IT Roadmap Conference in Santa Clara, California. With development teams in the US and Japan, Panasonic needed a more efficient way to move very large files between the two locations. Iben Rodriguez, IT consultant for Panasonic Research and Development, explains how a storage-area network and virtual server technology helped speed up WAN performance. - +
CIO Live Podcast #75: Panasonic Speeds Up Trans-Pacific File Transfers, Part I 07 September, 2007 07:00:05
Part one in our three-part special report from CIO's sister publication Network World in the US, as Paul Desmond reports from the Network World IT Roadmap Conference in Santa Clara, California. With development teams in the US and Japan, Panasonic needed a more efficient way to move very large files between the two locations. Iben Rodriguez, IT consultant for Panasonic Research and Development, explains how a storage-area network and virtual server technology helped speed up WAN performance.
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Citibank debit card fraud highlights ATM vulnerabilities 08 July, 2008 08:17:53
'Back-end servers are kind of a joke,' and the trouble doesn't end thereMalicious ATM intrusions, such as the late-winter breach that resulted in the compromise of Citibank debit card data, are not at all surprising given the vulnerable state of many of the servers and other components involved in processing such transactions, according to some industry representatives. - +
How to not have your Web site hacked like Sony's 07 July, 2008 08:23:22
A SQL injection attack was used to plant malicious code on pages of two popular Sony Playstation games - SingStar Pop and God of War, reports security company Sophos. Hundreds of Web pages from other businesses have also been compromised.The US Sony Playstation Web site is the latest high-profile victim of a hacker attack on business sites that's spreading malware at breakneck pace, says a security vendor. - +
AG launches review into national e-security 07 July, 2008 11:07:49
Howard's security agenda dragged over coals.A review of Australia's top e-security projects lead by the Attorney-General's Department has been launched to scrutinise the Howard's government's $73 million E-Security National Agenda. - +
Selling zero-day exploits has a down side 07 July, 2008 10:16:36
There is an ongoing argument about the ethics of selling 0-day exploits on the open market: It helps if you don't sell exploits targeting the company you work for.Information Security can sometimes be a funny field to work in. Some days it seems as if anybody with their hands on unpublished exploit code can sell it for all they're worth, and others it seems that they are set to become the target of law enforcement and the companies the code affects. It does help if you don't work for one of the companies that is set to be affected by the exploits you are trying to sell and aren't trying to bootstrap a competing company in the process. - +
'I have a lost laptop horror story for you' 30 June, 2008 10:08:14
The devil of identity theft is in the details that follow...The devil of identity theft is in the details that follow: Russ Jones tells a tale of woe that isn't particularly dramatic -- or rare -- and yet it's exactly the kind of story that worries me enough to ignore my better judgment and buy identity-theft protection from my insurance provider.
Zepto release the Mythos, the 2nd installment in the Centrino 2 refresh 09 July, 2008 12:05:00
Symantec Data Protection Solutions Preferred by Users and Industry Experts 09 July, 2008 11:56:00
Frost & Sullivan: Australia’s Mobile Advertising Spend to Grow 300 Per Cent in 2008 09 July, 2008 07:57:00
DIARY ALERT - Symantec data leakage prevention seminars 08 July, 2008 17:20:00
Dimension Data Appoints New National Human Resources Director 08 July, 2008 16:58:00
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