Wednesday | 9 July, 2008
Making IT work
Latest
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Innovation Alchemy 12 December, 2005 13:15:57
Environments are not unlike the weather; they create climates where informal collaboration and spontaneous interactions are warm and encouraging or chilly to the point of being frigidOne of the most important things CIOs can create is the right mix of healthy environment and reliable process in order to foster innovation - +
The Key to Innovation: Overcoming Resistance 07 November, 2005 17:40:55
Just as actions speak louder than words, implementations are more compelling than ideas. The infinite varieties of how people cheat on their diets and exercise regimes is a microcosm of the organizational frictions that innovations can generateCIOs should be investing less time in brainstorming good ideas and more time in targeting the sources of resistance to change. - +
Contract Sadness 11 October, 2005 09:48:20
Surely you aren't one of those oh-so-Olympian CIOs who view implementation as something that the little people may have to worry about but that is far too tactical to occupy the time and negotiating savvy of a C-level executive?Too many CIOs cut enterprise software deals that look fabulous to the CEO and CFO but commit the people who do the real work to a nightmare of unrealistic expectations - +
Feedback Worth $50 Million 08 September, 2005 10:47:27
Any company that sells products or services online needs to provide the means to encourage customers not just to whine and complain but also to suggest and enhance. That's not hard technicallyIf you don't make it easy for your customers to offer ideas about how your company can improve its services, they may just give those ideas to your competitors - +
IT's Hardest Puzzle 09 August, 2005 15:09:40
The new CRM system was designed to make it easier for customer service to help market line extensions and innovative services. Unfortunately, the service reps now had to juggle logging, recording, and responding to technical and logistics concerns while also responding to prompts for enquiries and upselling from the CRM systemGetting people to use a new system correctly is much harder than getting it up and running. And much more important. - +
Buttressing the Business 07 July, 2005 08:00:00
Too many CIOs invest too much time and energy trying to get colleagues and peers to buy in to IT initiatives. They're pitching and wooing and selling with every ounce of charisma they have — which, for IT executives, tends to be on the lighter sideCIOs should stop trying to achieve buy-in for IT initiatives and start helping business colleagues sell the projects themselves - +
Lights, Camera, IT Action! 08 June, 2005 14:25:41
Too many CIOs and IT organizations consistently underinvest in professional development. That's bad. Even worse, many organizations that pat their own backs for their professional development ethos have shockingly narrow notions of what that should meanIf CIOs are serious about alignment, they might want to encourage their staffs to pick up video cameras and record users in action - +
Ignoring the Obvious 05 May, 2005 13:36:54
Too many C-level executives and their direct reports don't ask the simplest, most fundamental, most essential questions about what they're trying to accomplish. It's as if the obvious is taken for grantedYou have to know what questions to ask about your business before you can install a successful IT system. Just ask the FBI - +
Ethics, Shmethics 05 April, 2005 09:01:05
Unfortunately, today's "ethics industry" provides little to no meaningful guidance to any serious IT executive. Take a few moments to review the academic literature and "business ethics" curricula; you'll burst out laughing at their naivety and fundamental dishonesty. They're con jobs in idealismCIOs should stop trying to do the "right thing" when implementing IT and focus instead on getting their implementations right - +
Ready, Aim, Fire! 07 March, 2005 10:47:51
Want to boost your reputation as IT manager or leader? Want to send an unambiguous signal throughout your organization about what values you really stand for? Then have the integrity to fire the right person and explain — coolly, clearly and crisply — why you did itHaving the courage to fire the right person at the right time can be the most cost-effective way to improve an IT implementation - +
What It's Like to Be Misunderstood by Your CEO 04 February, 2005 11:45:38
I've got a CEO who behaves as if business technologies and business processes are "plug-and-play". You and I know they're not. I can't tell you how frustrating it is to have a CEO who treats good faith efforts by IT to improve the entire enterprise as a chit that can be swapped to appease the head of a business unitA fictional but all too realistic cry from the heart of your average Fortune 1000 CIO - +
Connect Demand with Supply 07 December, 2004 14:50:40
It's equally clear that the supply chain sensibility that enables "everyday low pricing" appears to leave little room for creativity, innovation and impact in CRMThe CIO's next big challenge will be figuring out how to bridge the company's sometimes conflicting CRM and SCM objectives - +
Naked Goes the Enterprise 08 November, 2004 11:30:19
If you can connect your company's design software and supply chain management software to their channel management, CAD and CAE systems, your executive leadership is confident that their prices will drop and their responsiveness will climb. You want your bonus, right?The pressure for greater enterprise transparency is coming from all directions. CIOs can't resist the concept; they can only manage the execution. And they'd better do it well - +
If You Build It, Will They Come? 06 October, 2004 10:36:43
Could you — should you — offer to custom-build real-time KPI digital dashboards for every C-level executive in your firm? Would they be thrilled, indifferent to, or insulted by your offer?KPI digital dashboards might just be the next priority for CIOs. But how many CEOs really want all that real-time data anyway? - +
The Struggle to Define Agility 10 September, 2004 14:52:29
In the first and final analysis, agility is about timely and cost-effective implementation. Full stop. Planning is nice. Analysis is good. Governance is groovy. But agility means action. Agility implies both the capacity and capability to act. Now. Immediately. Real-timeSuccessful companies know there are times when agility is called for and times when it's not
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2008 CIO Summit
19th August, 2008 Four Seasons Hotel, Sydney Developed in partnership with CIO Magazine, IDC, INTEP and the CIO Executive Council.
The world of the CIO is extremely complex and diverse. Multiple priorities demand attention and decisions are needed instantly. Individual teams need to be driven towards common goals, and businesses strive to become more mobile, agile and responsive. For CIOs, the challenge never ends.
Every year the CIO Summit identifies what is top of mind for CIOs across Australia and New Zealand, and offers insight for CIO benchmarking and vendor strategic planning alike.
Recent IDC research shows that over 59% of CIO's believe that 'to achieve their business strategies, technology should be used more aggressively than today.'
Join us on August 19th to discover how this is possible with the latest technologies including Virtualisation, Web 2.0, IP Surveillance and Software as a Service (Saas).
Click here for more information.
Please email Denyse_Robertson@idg.com.au for further information.
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CIO Live Podcast #79: Brent D Taylor, author of The Outsider's Edge: The Making of Self-Made Billionaires Part II 05 October, 2007 06:00:00
For his new book, The Outsider's Edge: The Making of Self-Made Billionaires, social researcher Brent D Taylor spent four years of intensive research investigating the psychological make-up and backgrounds of some of the world's richest men and women, including IT luminaries Bill Gates, Larry Ellison and Steve Jobs. Taylor discovered that, despite working in different industries and coming from different upbringings, they all have one thing in common -- they are all outsiders. - +
CIO Live Podcast #78: Brent D Taylor, author of The Outsider's Edge: The Making of Self-Made Billionaires 28 September, 2007 17:34:25
For his new book, The Outsider's Edge: The Making of Self-Made Billionaires, social researcher Brent D Taylor spent four years of intensive research investigating the psychological make-up and backgrounds of some of the world's richest men and women, including IT luminaries Bill Gates, Larry Ellison and Steve Jobs. Taylor discovered that, despite working in different industries and coming from different upbringings, they all have one thing in common -- they are all outsiders. - +
CIO Live Podcast #77: Panasonic Speeds Up Trans-Pacific File Transfers, Part III 21 September, 2007 07:00:00
Part three in our three-part special report from CIO's sister publication Network World in the US, as Paul Desmond reports from the Network World IT Roadmap Conference in Santa Clara, California. With development teams in the US and Japan, Panasonic needed a more efficient way to move very large files between the two locations. Iben Rodriguez, IT consultant for Panasonic Research and Development, explains how a storage-area network and virtual server technology helped speed up WAN performance. - +
CIO Live Podcast #76: Panasonic Speeds Up Trans-Pacific File Transfers, Part II 14 September, 2007 07:00:00
Part two in our three-part special report from CIO's sister publication Network World in the US, as Paul Desmond reports from the Network World IT Roadmap Conference in Santa Clara, California. With development teams in the US and Japan, Panasonic needed a more efficient way to move very large files between the two locations. Iben Rodriguez, IT consultant for Panasonic Research and Development, explains how a storage-area network and virtual server technology helped speed up WAN performance. - +
CIO Live Podcast #75: Panasonic Speeds Up Trans-Pacific File Transfers, Part I 07 September, 2007 07:00:05
Part one in our three-part special report from CIO's sister publication Network World in the US, as Paul Desmond reports from the Network World IT Roadmap Conference in Santa Clara, California. With development teams in the US and Japan, Panasonic needed a more efficient way to move very large files between the two locations. Iben Rodriguez, IT consultant for Panasonic Research and Development, explains how a storage-area network and virtual server technology helped speed up WAN performance.
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Citibank debit card fraud highlights ATM vulnerabilities 08 July, 2008 08:17:53
'Back-end servers are kind of a joke,' and the trouble doesn't end thereMalicious ATM intrusions, such as the late-winter breach that resulted in the compromise of Citibank debit card data, are not at all surprising given the vulnerable state of many of the servers and other components involved in processing such transactions, according to some industry representatives. - +
How to not have your Web site hacked like Sony's 07 July, 2008 08:23:22
A SQL injection attack was used to plant malicious code on pages of two popular Sony Playstation games - SingStar Pop and God of War, reports security company Sophos. Hundreds of Web pages from other businesses have also been compromised.The US Sony Playstation Web site is the latest high-profile victim of a hacker attack on business sites that's spreading malware at breakneck pace, says a security vendor. - +
AG launches review into national e-security 07 July, 2008 11:07:49
Howard's security agenda dragged over coals.A review of Australia's top e-security projects lead by the Attorney-General's Department has been launched to scrutinise the Howard's government's $73 million E-Security National Agenda. - +
Selling zero-day exploits has a down side 07 July, 2008 10:16:36
There is an ongoing argument about the ethics of selling 0-day exploits on the open market: It helps if you don't sell exploits targeting the company you work for.Information Security can sometimes be a funny field to work in. Some days it seems as if anybody with their hands on unpublished exploit code can sell it for all they're worth, and others it seems that they are set to become the target of law enforcement and the companies the code affects. It does help if you don't work for one of the companies that is set to be affected by the exploits you are trying to sell and aren't trying to bootstrap a competing company in the process. - +
'I have a lost laptop horror story for you' 30 June, 2008 10:08:14
The devil of identity theft is in the details that follow...The devil of identity theft is in the details that follow: Russ Jones tells a tale of woe that isn't particularly dramatic -- or rare -- and yet it's exactly the kind of story that worries me enough to ignore my better judgment and buy identity-theft protection from my insurance provider.
Zepto release the Mythos, the 2nd installment in the Centrino 2 refresh 09 July, 2008 12:05:00
Symantec Data Protection Solutions Preferred by Users and Industry Experts 09 July, 2008 11:56:00
Frost & Sullivan: Australia’s Mobile Advertising Spend to Grow 300 Per Cent in 2008 09 July, 2008 07:57:00
DIARY ALERT - Symantec data leakage prevention seminars 08 July, 2008 17:20:00
Dimension Data Appoints New National Human Resources Director 08 July, 2008 16:58:00
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