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Process Trip 04 February, 2008 13:07:03
Why Maritz Travel revamped key business processes — and how business and IT came together to make it workWhen Rich Phillips became COO OF Maritz Travel about two and-a-half years ago, he sat down and took a hard look at the big industry picture - +
Ticked Off at Tick the Box Mentality 04 February, 2008 13:01:15
Does your executive search firm know the difference between an MIS manager and a CIO, and if it does, can it explain that difference to its corporate clients?Does your executive search firm know its MIS managers from its elbow? Does it even know the difference between an MIS manager and a CIO, and if it does, can it explain that difference to its corporate clients? - +
How to Get Real About Strategic Planning 04 February, 2008 12:50:59
Everyone agrees that having a strategic plan for IT is a good thing but most CIOs approach the process with fear and loathing. In fact, the majority of CIOs (and the enterprises they work for) are faking it when it comes to strategic planning. Isn't it time we all got real?Oh, it must be nice to be the CIO of a FedEx or a GE or a Credit Suisse. Places where IT and the business are so tightly aligned you can barely tell the two apart. Where corporate leaders understand that IT is a strategic asset and support it as such - +
Strategies for Dealing With IT Complexity 24 December, 2007 10:30:47
Every innovation, every business process improvement, comes with an IT complexity tax that must be paid by CIOs in time, money and sweat. Here are strategies to mitigate the increasing complexity of IT as it enables new business.Every innovation, every business process improvement, comes with an IT complexity tax that must be paid by CIOs in time, money and sweat. Here are strategies to mitigate the increasing complexity of IT as it enables new business. - +
Hiring Manager: Emphasize Integrity, Attitude 14 December, 2007 11:18:07
William Howell shares his hiring mistakes and his secrets for selecting the best job candidates, finding objective references and using LinkedIn as a recruiting tool.William Howell shares his hiring mistakes and his secrets for selecting the best job candidates, finding objective references and using LinkedIn as a recruiting tool.
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Bill Gates: A New Approach to Capitalism in the 21st Century 28 January, 2008 07:12:19
Transcript of Gates speech, and a Q&A at World Economic Forum in Davos, SwitzerlandAs you all may know, in July I'll make a big career change. I'm not worried; I believe I'm still marketable. I'm a self-starter, I'm proficient in Microsoft Office. I guess that's it. Also I'm learning how to give money away. - +
10 things we hate about laptops 16 November, 2007 12:40:09
Sure, laptops have revolutionized the way we compute. That doesn't mean they don't drive IT bonkers.Damaged. Lost. Stolen. Too big, too small. Insecure and unreliable. And just plain annoying. If you're in IT, there's just not much to like about laptops.
CIOs love a good analogy: an IT infrastructure is like a house; business is like a football game; an IT project (too often) is like a patient bleeding on the table. With that in mind, I thought I'd apply a new analogy to an old question: Just how does one go about conducting a proactive, precise, effective job search?
The answer: Think of the process as something akin to bringing a high-quality product to market. In this scenario, you, of course, are the product. You have been in product development for a number of years, and while you've enjoyed some trial runs in the market, you are now ready for a full-blown launch. So what does it take to go to market?
Step One: Define Your Brand. As any good product manager will tell you, you cannot go to market before you truly understand your brand. What are your attributes? Are you a turnaround CIO? A technology guru? A financial services expert? A start-up CIO?
Once you understand what qualities you embody (beyond simply CIO of ABC Pty Ltd) and once you can articulate those qualities succinctly and effectively, you are ready to move to Step Two.
Step Two: Define Your Market. Barring, perhaps, Coca-Cola, there are few companies that can claim their product appeals to consumers in every demographic. Most companies will define a particular market for their product: women over 40, small businesses, wealthy couples who like to dress up their dogs.
So I am always amazed by how often CIOs intent on marketing themselves skip this essential step. When I ask them to describe their dream job they often neglect to specify industry, geography or even the job function they want. The more specific you can get about your goal — a midsize retail company in WA — the more proactive you can be about building a pipeline of leads to get you there.
Step Three: Develop Your Marketing Materials. Let me say just a few words about your resume: Limit it to three pages. Include a one-line description of each company you list. Emphasize the business impact of your technology achievements. Avoid listing specific technologies — unless you are going for a CTO or chief architect role. Mention accomplishments in team building and leadership development. Include metrics: size of staff, budget and annual revenues. Pay attention to formatting: keep the font crisp and easy on the eyes. Finally, put dates on your education regardless of how long ago you received your degree.
Step Four: Build the Pipeline. Now that you know your market and you have your collateral, you're ready to build your pipeline of prospects. Take the general market definition you've developed and make a list of every company that qualifies. Once you've got that list, chances are, you know someone who knows someone who knows a decision maker in every company, so pick up the phone and start calling your contacts. Be sure to include your vendors in an early round of calls, suggests Scott Hicar, who recently left his role as CIO at Maxtor to become CIO of Solectron. "Your best salespeople are generally well-connected," he says. "They typically have better networks than you do and for them, there is nothing better they can do than find an old customer a new home."
If you are short on contacts in your dream industry or location, there is always the cold call. Dan Sheehan, former CIO of ADVO, used this tactic when he was conducting his last job search. "I used a few databases and got a list of all of the companies that were over $1 billion in annual revenues in New England," he says. "Then I went down the list and cold called the top HR person in each company and inquired about senior IT positions."
That tactic landed Sheehan the CIO role at Dunkin' Brands. "They told me they were looking and they put me in touch with the recruiter who was doing the search," he says.
When job hunting at the VP or C level, be sure to include executive recruiters on your list of contacts, suggests Sheehan. "When you are working and employed, recruiters call you all the time," he says. "Every time a recruiter called me, I would update my Rolodex with notes about who called me and for what. When it was my turn to look, I brought up all of those contacts and called them with specifics about what we had talked about before."
All of his diligence through the years allowed Sheehan to tap into a network of recruiters exactly at the moment when he needed to utilize it. If you haven't been quite as diligent as that, you'll need to rely on your contacts to introduce you to recruiters. But as in golf, it is all in the follow-through. And speaking of which . . .
Step Five: Follow Through. When Mark Goetze, former director of enterprise applications at ITT Industries, conducted his search for a new job, he contacted several recruiters who had been referred to him by a former colleague. After an initial contact, Goetze stayed on their radar screen. "Recruiters essentially have this huge pile of resumes on their desk," he says. "The only way to stay on top of the pile is regular contact."
However, you want to stop short of being a burden to the recruiter, cautions Goetze, who recently landed a role as VP of IT for the medication delivery division of Baxter International. "But you want to follow up every two weeks," he says. "It's all about staying current."
Step Six: Close the Deal. Let me offer a few words about conducting a good interview. Obviously, you need to study up on the company. Sheehan, for instance, talked with Dunkin' Brands' franchisees about their IT needs before his interview. But during the interview, here are some thoughts you should keep in mind:
- Talk more about why you want the new job than about why you want to leave the old one.
- Never bring up money.
- Prepare five major accomplishments to discuss — in detail, with bullet points — when asked.
- Make eye contact with everyone in the room.
- Listen as much as you talk.
- Prepare a ton of really smart questions.
And if you don't get the job, proceed immediately to . . . Step Seven: Convince yourself that you never really wanted it in the first place.
Martha Heller is managing director of the IT Leadership Practice at ZRG, an executive recruiting firm based in Boston. Reach her at mheller@zrgroup.com
2008 CIO Summit
19th August, 2008 Four Seasons Hotel, Sydney Developed in partnership with CIO Magazine, IDC, INTEP and the CIO Executive Council.
The world of the CIO is extremely complex and diverse. Multiple priorities demand attention and decisions are needed instantly. Individual teams need to be driven towards common goals, and businesses strive to become more mobile, agile and responsive. For CIOs, the challenge never ends.
Every year the CIO Summit identifies what is top of mind for CIOs across Australia and New Zealand, and offers insight for CIO benchmarking and vendor strategic planning alike.
Recent IDC research shows that over 59% of CIO's believe that 'to achieve their business strategies, technology should be used more aggressively than today.'
Join us on August 19th to discover how this is possible with the latest technologies including Virtualisation, Web 2.0, IP Surveillance and Software as a Service (Saas).
Click here for more information.
Please email Denyse_Robertson@idg.com.au for further information.
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CIO Live Podcast #79: Brent D Taylor, author of The Outsider's Edge: The Making of Self-Made Billionaires Part II 05 October, 2007 06:00:00
For his new book, The Outsider's Edge: The Making of Self-Made Billionaires, social researcher Brent D Taylor spent four years of intensive research investigating the psychological make-up and backgrounds of some of the world's richest men and women, including IT luminaries Bill Gates, Larry Ellison and Steve Jobs. Taylor discovered that, despite working in different industries and coming from different upbringings, they all have one thing in common -- they are all outsiders. - +
CIO Live Podcast #78: Brent D Taylor, author of The Outsider's Edge: The Making of Self-Made Billionaires 28 September, 2007 17:34:25
For his new book, The Outsider's Edge: The Making of Self-Made Billionaires, social researcher Brent D Taylor spent four years of intensive research investigating the psychological make-up and backgrounds of some of the world's richest men and women, including IT luminaries Bill Gates, Larry Ellison and Steve Jobs. Taylor discovered that, despite working in different industries and coming from different upbringings, they all have one thing in common -- they are all outsiders. - +
CIO Live Podcast #77: Panasonic Speeds Up Trans-Pacific File Transfers, Part III 21 September, 2007 07:00:00
Part three in our three-part special report from CIO's sister publication Network World in the US, as Paul Desmond reports from the Network World IT Roadmap Conference in Santa Clara, California. With development teams in the US and Japan, Panasonic needed a more efficient way to move very large files between the two locations. Iben Rodriguez, IT consultant for Panasonic Research and Development, explains how a storage-area network and virtual server technology helped speed up WAN performance. - +
CIO Live Podcast #76: Panasonic Speeds Up Trans-Pacific File Transfers, Part II 14 September, 2007 07:00:00
Part two in our three-part special report from CIO's sister publication Network World in the US, as Paul Desmond reports from the Network World IT Roadmap Conference in Santa Clara, California. With development teams in the US and Japan, Panasonic needed a more efficient way to move very large files between the two locations. Iben Rodriguez, IT consultant for Panasonic Research and Development, explains how a storage-area network and virtual server technology helped speed up WAN performance. - +
CIO Live Podcast #75: Panasonic Speeds Up Trans-Pacific File Transfers, Part I 07 September, 2007 07:00:05
Part one in our three-part special report from CIO's sister publication Network World in the US, as Paul Desmond reports from the Network World IT Roadmap Conference in Santa Clara, California. With development teams in the US and Japan, Panasonic needed a more efficient way to move very large files between the two locations. Iben Rodriguez, IT consultant for Panasonic Research and Development, explains how a storage-area network and virtual server technology helped speed up WAN performance.
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Information security governance: Centralized vs. distributed 05 September, 2008 10:15:00
Should security policies, procedures and processes be managed within a central body, or distributed at an individual level? You need to find the middle ground.The management of information risk has become a significant topic for all organizations, small and large alike. But for the large, multi-divisional organization, it poses the additional challenge of determining how to deploy an information security governance program among what are often disparate business units. Should the policies, procedures, and processes that define the program be developed and managed within a central, corporate body? Or perhaps responsibility would be better placed at the individual unit level? Is there a workable middle-ground? - +
DNS error brings Sophos antivirus updates to a halt 05 September, 2008 13:40:00
Optus, Internode and Equinix affected among others.A sporadic Domain Name Server (DNS) error has blocked Sophos anti-virus updates around the world. - +
Ouch! Security pros' worst mistakes 04 September, 2008 08:05:00
We've all done regrettable things on the job, but does any valuable wisdom come of it? Four security pros candidly explain their biggest blunders and what they learned in the processIt was a mistake so bad the person who made it asked that his name and company not be mentioned here. Let's call him Frank. - +
Security ROI: Fact or Fiction? 03 September, 2008 08:32:00
Bruce Schneier says ROI is a big deal in business, but it's a misnomer in security. Make sure your financial calculations are based on good data and sound methodologies.Return on investment, or ROI, is a big deal in business. Any business venture needs to demonstrate a positive return on investment, and a good one at that, in order to be viable. - +
Information Security and the Importance of Context 01 September, 2008 10:00:00
Those entrusted with information security must raise their contextual awarenessWhen the US Transportation Security Administration (TSA) was first created, it created a sudden need for tens of thousands of screeners. Getting a job as an airport screener was a pretty easy process. It seemed as though if you had a pulse, you were in. Jump forward to 2008 and becoming a screener is a bit harder as the TSA has instituted background checks, has upped the educational requirement to include a high school diploma or GED, and added other significant requirements.
Viva la Verticals! Key to Vendor Growth is Through Vertical Market Opportunities, Says IDC 05 September, 2008 11:05:00
F-Secure delivers fastest protection in the online world 04 September, 2008 16:50:00
Rogue security apps dominate Fortinet's Aug 2008 IT threat report 04 September, 2008 16:00:00
IntraPower Signs Deal with Australia’s Largest Service Station and Convenience Store Network 04 September, 2008 10:07:00
TANDBERG Begins Desktop Videoconferencing Roll-Out at New England Credit Union 03 September, 2008 16:01:00
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Enterprise Wireless WLAN Security
Learn more about the security challenges to be faced when defining and implementing security mechanisms within diverse wired and wireless network environments. Download this must-read guide to plan your wireless data protection strategy now.










