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Understanding the Project Management Office 05 February, 2008 12:59:53
Excellence in project management is essential, but PMOs can do as much harm as good. Here we examine the fundamentals and scope a proper role for a PMOExcellence in project management is essential, but PMOs can do as much harm as good. Here we examine the fundamentals and scope a proper role for a PMO - +
Clouding the Future 04 February, 2008 13:16:21
Outlook: mostly fine, with clouds increasing later and the chance of jargon rain likelyI was just beginning to contemplate the formulation of the thought to back up my files when my desktop suddenly died. While waiting for it to rebuild, I read an article telling me that the desktop computer was dead - +
IS's Seven Levers of Growth 04 February, 2008 13:12:50
CIOs and their IS organizations need to play a greater part in enterprise top-line growth. The challenge is to understand that growth and contribute in the right wayGrowth remains the top priority for most business executives. In most enterprises, this means make more profits - +
Strategy with Oomph 04 February, 2008 13:11:04
Rule One: Never approach strategy making as a purely analytical exerciseIf you had to, which would you choose: to be a great strategic thinker or a great strategy maker? The answer follows the same logic as the question: "Would you rather be smart or rich?" - +
P&L Management 101 04 February, 2008 13:09:05
Now that you find yourself in charge of a revenue line, it’s time to start thinking about how to manage your new businessCIOs often yearn for new worlds to conquer. For many, the first step on that journey is to earn the right to manage a P&L. In order to achieve that goal, executives listen to their external customers, engage with the business, focus on innovation and look for new revenue opportunities. These CIOs build new business models and sell them to their CEOs. In return, they receive the keys to P&L management
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Adobe launches hosted services, adds Flash to Acrobat 03 June, 2008 09:02:44
Adobe to launch Web site offering users free hosted services for document creation, sharing and storageAdobe this week is set to unveil the next version of its Adobe Acrobat software, which adds support for the company's Flash multimedia technology. The company also plans to launch a new Web site offering users free hosted services for document creation, sharing and storage. - +
phpBB3 takes giant strides from predecessor 05 February, 2008 11:17:14
Few surfers can claim that they never have visited a phpBB site. We speak to the key players of phpBB and find out why this version is better than V 2.2.As the world gets smaller, security threats and spam seem only to grow. PhpBB is the open source Internet Forum package that underlies a majority of the online forums on the Internet and its creators take their motto "creating communities" very seriously. All communities need to interact freely and safely, and although a long time coming, the latest release, phpBB3, has several increased security measures, as well as enhanced collaboration features and mobile optimisation. - +
Hospital reaps healthy returns from wireless 05 February, 2008 09:40:35
Swedish Medical Center's new wireless network results in better patient care and a revenue boost.Seattle's Swedish Medical Center, a three-hospital campus with more than 7,000 employees and annual revenues of US$1 billion, was mired in paper. - +
The Microsoft-Yahoo deal: How does it compare? 05 February, 2008 08:42:34
See how the deal compares to memorable high-tech acquisitions by Microsoft's main competitorsEven by the bloated standards of high-tech mergers and acquisitions, Microsoft's proposed purchase of Yahoo appears to be the largest ever among technology firms. It is certainly Microsoft's largest. The company mostly buys smaller firms for less than a billion dollars to fill in gaps in its product lineup. But that may be changing. Last year, for instance, Microsoft bought Seattle online advertising firm aQuantive for US$6 billion, its largest ever until the long-rumored Yahoo deal was unveiled on Friday. - +
Vista SP1 is ready -- or is it? 05 February, 2008 08:08:28
Crucial service-pack code wraps, but when will users get it? That's the questionJust a little more than a year after its first crack at Vista, Microsoft Monday announced that Vista 2.0 -- officially Service Pack 1, or SP1 -- has gone final -- just as had been rumored over the weekend. Officially it's gone RTM, which is Microsoft-speak for "release to manufacturing." That's code for done, as in signed off, as in shipped out for duplication and distribution.
You look at your to-do list and everything seems hard and insanely long-term. Create a five-year strategic plan. Map out the skills your IT organization will need over the next 36 months. Sign that seven-year outsourcing deal.
It's okay. You can admit it. Sometimes it can get a little. . . overwhelming.
Then there's your schedule. Project updates. Executive team meetings. Vendor visits. Tête-à-têtes with direct reports. E-mail. Presentations. There's just no time to breathe. The thought that you could possibly fit in anything else seems downright laughable.
What you need is a 20-minute miracle.
Of course, most big transformations take a while, but not all changes require a military campaign. There are things you can do in just one-third of an hour that can have a meaningful and, yes, even a long-term, positive effect on your life, your job and your enterprise. You could call a customer; you could downsize (and revolutionize) your weekly meetings; you could try out some Google Apps. We've gathered 20 of the best ideas we could find: quick yet effective tactics that can improve the IT organization, boost your career, add to your technology knowledge, sharpen your management skills and enhance your relationship with the business.
Now all you have to do is free up that first 20 minutes to read this article.
Let us know how these work out for you. And tell us about your own ideas for how to accomplish change in 20-minute doses.
This could be the start of something. . . short.
1. Counterintelligence 101
Grab the annual 10-K reports that your top competitors have filed with the Securities and Exchange Commission and read the section called "Management's Discussion and Analysis". That's where the CEO (through corporate lawyers) describes what happened to the company in the past year, good and bad.
By scanning that material, you can immediately get a better understanding of the competition, says Mary Lacity, professor of information systems at the University of Missouri-St. Louis.
"CIOs need to enable business strategies and the CIOs' bosses will certainly be developing strategies vis-a-vis their competitors," Lacity notes.
To buttress what should be an ongoing campaign to elevate your IT work in the eyes of your fellow execs, check out how your top competitors position IT. UPS's latest 10-K mentions technology 32 times. Target, Kohl's, Citigroup and Blockbuster are also known for tech talk in these annual reports.
Also, says Lacity, note whether rivals' technology leaders are part of the senior executive team. "If most competitors have their CIO reporting to the CEO," she says, "that might be ammunition for a more prominent role for you."
— Kim S Nash
2. The Mini-Meeting
If singles have figured out a way to condense that painful first date into eight minutes of intense communication, why not try the same thing with your IT meetings?
Sit down right now and reschedule all your internal IT meetings for just 20 minutes. If that's too radical, do it for the get-togethers happening this week. Or, if you're feeling especially powerful, try it for your interdepartmental meetings.
"There's only about 15 minutes to 30 minutes of true productivity in most meetings, even though meetings are typically set up for an hour," says Michael Hites, CIO of New Mexico State University, who once placed a 30-minute limit on all meetings. "The idea is that it forces you and your meeting buddies to prepare and focus." Hites found that shorter meetings were more effective and left more time to actually accomplish things.
If you like that idea, consider this even more sweeping suggestion from Direct Energy CIO Kumud Kalia: Cancel all recurring meetings with your subordinate staff. "Ask them to come to you with major issues, not every little decision," Kalia advises.
— Stephanie Overby
3. Business Intelligence 201
Take your own company's 10-K and pay attention to the bad stuff that happened in the past year. Think about how technology affects such events, then figure out what you can do about them. For example, in its latest 10-K, Owens Corning, the $US6.5 billion maker of construction materials, talks about how the decline in US home building hurt sales. Could better business intelligence have predicted how steeply new construction would fall and have helped Owens prepare?
Think also about how IT can mitigate the scary possibilities cited in the "risk factors" section. Blockbuster notes in its latest 10-K that consolidation in the movie rental industry looms and that some video stores will be forced to close. "If we are unable to capitalize on the store closings of our competitors," the $US5.5 billion company's report says, "we may be unable to grow our market share and our financial results may be adversely affected." You can bet Blockbuster's new CIO, Keith Morrow, is thinking about how he can help the company profit from competitor losses.
This 20-minute exercise educates you about the central business issues that your company faces and fights, and what matters to Wall Street. Remember that what Wall Street thinks about your company affects your future and your paycheque.
— K.S.N.
4. Your Vendor, Revealed
Ask your most important tech vendors to conduct an assessment of their relationship with your organization. "This requires minimal effort on the part of the CIO," says Chris Pattacini, vice president of outsourcing consultancy Nautilus Advisors, "but it can pay big dividends."
Of course, there's a catch. Vendors might not be as honest as you'd like for fear the information could be used against them in future negotiations. Put the vendor reps at ease and make sure to invite them to rate not only their organization's efforts but yours as well. "The assessment can spark a great dialogue about innovation, relationship issues and other below-the-radar opportunities for improvement," says Pattacini.
To make sure the vendor representative follows through, give him an achievable goal and a deadline. Ask him to share his top three ideas for improving the relationship at the next client-vendor meeting, says Eugene Kublanov, CEO of globalization advisory firm NeoIT.
— S.O.
5. Self-Knowledge Is Power
Twenty minutes is a perfect amount of time for some good, honest introspection.
Gene Bedell, author of Three Steps to Yes: The Gentle Art of Getting Your Way and the upcoming The Millionaire in the Mirror, promotes the merits of structured introspection. "Sustained changes in behaviour can lead to important improvements in things like career, company, work-life balance," says Bedell, a former IT leader at First Boston, among other companies. "A period of serious self-analysis is a good place to start."
Find a quiet room where you won't be disturbed. Ask yourself if you're working toward something or just working. Do you want to be CIO of a Fortune 500 company? Do you want to start a business? Zone in on your passion, says Bedell. "It doesn't matter what you have your sights set on, but they must be set on something," he says. "If you don't know where you want to go, it's unlikely you'll succeed long-term." This step should take five minutes.
If your goal is vague — grow, get promoted, make more money — spend the next five minutes seeking specificity. Throw out modesty and uncertainty. Someone's got to come up with the next Google or become the new CIO of GE. Why not you?
The last 10 minutes will be the "10 minutes of truth," says Bedell. Ask yourself what you're going to do when you leave this quiet spot in minute 21. Will whatever it is help you achieve the goal you just set? Or will you be just getting a job done, earning a paycheque? If it's the latter, you've still learned something important: You need to change.
— SO
2008 CIO Summit
19th August, 2008 Four Seasons Hotel, Sydney Developed in partnership with CIO Magazine, IDC, INTEP and the CIO Executive Council.
The world of the CIO is extremely complex and diverse. Multiple priorities demand attention and decisions are needed instantly. Individual teams need to be driven towards common goals, and businesses strive to become more mobile, agile and responsive. For CIOs, the challenge never ends.
Every year the CIO Summit identifies what is top of mind for CIOs across Australia and New Zealand, and offers insight for CIO benchmarking and vendor strategic planning alike.
Recent IDC research shows that over 59% of CIO's believe that 'to achieve their business strategies, technology should be used more aggressively than today.'
Join us on August 19th to discover how this is possible with the latest technologies including Virtualisation, Web 2.0, IP Surveillance and Software as a Service (Saas).
Click here for more information.
Please email Denyse_Robertson@idg.com.au for further information.
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CIO Live Podcast #79: Brent D Taylor, author of The Outsider's Edge: The Making of Self-Made Billionaires Part II 05 October, 2007 06:00:00
For his new book, The Outsider's Edge: The Making of Self-Made Billionaires, social researcher Brent D Taylor spent four years of intensive research investigating the psychological make-up and backgrounds of some of the world's richest men and women, including IT luminaries Bill Gates, Larry Ellison and Steve Jobs. Taylor discovered that, despite working in different industries and coming from different upbringings, they all have one thing in common -- they are all outsiders. - +
CIO Live Podcast #78: Brent D Taylor, author of The Outsider's Edge: The Making of Self-Made Billionaires 28 September, 2007 17:34:25
For his new book, The Outsider's Edge: The Making of Self-Made Billionaires, social researcher Brent D Taylor spent four years of intensive research investigating the psychological make-up and backgrounds of some of the world's richest men and women, including IT luminaries Bill Gates, Larry Ellison and Steve Jobs. Taylor discovered that, despite working in different industries and coming from different upbringings, they all have one thing in common -- they are all outsiders. - +
CIO Live Podcast #77: Panasonic Speeds Up Trans-Pacific File Transfers, Part III 21 September, 2007 07:00:00
Part three in our three-part special report from CIO's sister publication Network World in the US, as Paul Desmond reports from the Network World IT Roadmap Conference in Santa Clara, California. With development teams in the US and Japan, Panasonic needed a more efficient way to move very large files between the two locations. Iben Rodriguez, IT consultant for Panasonic Research and Development, explains how a storage-area network and virtual server technology helped speed up WAN performance. - +
CIO Live Podcast #76: Panasonic Speeds Up Trans-Pacific File Transfers, Part II 14 September, 2007 07:00:00
Part two in our three-part special report from CIO's sister publication Network World in the US, as Paul Desmond reports from the Network World IT Roadmap Conference in Santa Clara, California. With development teams in the US and Japan, Panasonic needed a more efficient way to move very large files between the two locations. Iben Rodriguez, IT consultant for Panasonic Research and Development, explains how a storage-area network and virtual server technology helped speed up WAN performance. - +
CIO Live Podcast #75: Panasonic Speeds Up Trans-Pacific File Transfers, Part I 07 September, 2007 07:00:05
Part one in our three-part special report from CIO's sister publication Network World in the US, as Paul Desmond reports from the Network World IT Roadmap Conference in Santa Clara, California. With development teams in the US and Japan, Panasonic needed a more efficient way to move very large files between the two locations. Iben Rodriguez, IT consultant for Panasonic Research and Development, explains how a storage-area network and virtual server technology helped speed up WAN performance.
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Best Western forced to play defense on data breach disclosure 29 August, 2008 08:08:00
Could hotel chain have done a better job of defusing story about system intrusion?The headline in this week's Glasgow Sunday Herald -- "Revealed: 8 million victims in the world's biggest cyber heist" -- was a grabber. - +
US Terror threat system crippled by technical flaws 28 August, 2008 09:53:00
US Congress charges that US$500m project to prevent another 9/11 is a complete failure.A US House subcommittee is charging that a US$500 million IT project intended to "connect the dots" on terrorists and help prevent another 9/11 is a failure; it can't even handle basic Boolean search terms, such as "and, or and not." - +
Malware infects space station laptops 28 August, 2008 08:15:00
Not the first time, says NASA; astronauts load up Norton AntiVirusMalware has managed to get off the planet and onto the International Space Station, NASA confirmed yesterday. And it's not the first time that a worm or virus has stowed away on a trip into orbit. - +
Separation of duties and IT security 28 August, 2008 09:40:00
Muddied responsibilities create unwanted risk. Kevin Coleman says auditors may start labeling poorly defined IT duties as a material deficiency.Separation of duties is a key concept of internal controls and is the most difficult and sometimes the most costly one to achieve. This objective is achieved by disseminating the tasks and associated privileges for a specific security process among multiple people. - +
How to recruit and retain the best young security employees 27 August, 2008 08:32:00
Today's youngest generation of workers, known as Generation Y, have different career goals than their parents did. What do you need to know to get them to work for you?The final installment in a series of articles about generational differences and security. Part one looked at managing workers in different age groups. Part two examined the types of security concerns that are most commonly associated with different generations in the general workforce. This article provides recruiting and retention advice for security employees.
Tumbleweed appoints O2 Networks to its Australian Channel Partner Program 29 August, 2008 12:31:00
HP ProCurve Brings Big Business Gigabit Switching Features to Small Businesses 29 August, 2008 12:00:00
GlobalConnect Provides Treatment for Healthcare Provider’s Contact Support Requirements 29 August, 2008 09:59:00
Sybase and Logica Partner To Mobilise The Supply Chain 29 August, 2008 09:47:00
New global landscape for qualitative researchers with Spanish and Chinese software releases 29 August, 2008 09:34:00
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Using EMC Celerra IP Storage with Vmware Infrastructure 3 over iSCSI and NFS
Learn to tie virtualized computing to virtualized storage, to offer a dynamic set of capabilities within the data centre and create improved performance and system reliability. Discover how best to utilize EMC Celerra in a VMware ESX environment.













