John Kolm has been speaking all his life. The former deputy CIO at the Employment Services Regulatory Authority and CIO of the City of Port Phillip has a take-no-prisoners attitude to public speaking. Now the co-owner of Team Results, a leadership training company, he says there are only two things that matter: Tell the truth and be yourself.
"People are not expecting you to be a polished performer, so take that pressure off yourself," Kolm says. "Don't be a polished performer. The less you try to be polished the more you will be. You'll come across as genuine. The best advice I ever got from my speaking agent was to be myself. I was told to never do one of those public speaking courses and the advice was right."
Kolm reasons that every communication we make is public speaking and the intention is always the same: to share a viewpoint. "What is the opposite of public speaking? Private speaking? Do we sit in a phone booth and talk to ourselves?" says Kolm.
"Any time we try to communicate something we are in the sales business. The only time there is a no sale is when the communication is cut off," he says. "If you have a concern about public speaking it's because you have never acknowledged that just by being alive you are in the sales business. Ten years ago I would have said this is bullshit, but it's something I have discovered the hard way because I stand in front of people and do little else all day but talk to them. I have learned that this is essentially a sales job.
"No matter what senior executives do, they're selling. Their job is to communicate and convince, to share and support, to lead by example and inspiration and to set the boundaries by which people are then allowed to innovate, find their own spirits and accomplish goals their own way. All of those skills require good communication."
Kolm says if he were to meet someone about to go in front of an audience knowing what they wanted to say but were paralysed with terror about saying it, he would recommend two things. First, make some notes. Write down in point form the most important things you want to get across. Second, picture yourself giving the worst performance possible - stammering, quavering and the whole catastrophe. Try to see that disaster as vividly as you can in your mind and then give yourself permission to do it.
"If you stammer and quiver in front of a group, just remember you're not going to die," says Kolm. "You can get through your few notes and at the end of it the very worst is that people know you're not a polished performer. So what? You've said what you needed to say. Not brilliantly, but you've said it."
Kolm nominated an obscure name as a master communicator: Rear Admiral Grace Hopper, the most senior woman in American military history.
Hopper has direct relevance to the world of information management, the world of public speaking and the nexus between the two. She gave us the saying "There's a bug in the system" when she was working many years ago with early mainframes and a moth flew into one and shorted the circuitry. Hopper is also responsible for the oft-cited philosophy of "It's easier to ask forgiveness than it is to get permission".
"Grace convinced the military, and from there the whole world, that computers can do a lot more than just work out how much people should get paid," says Kolm. "She said that even more important was the management of the information itself, to maintain competitive advantage. Grace said this in 1948. Later in life she was an absolute master communicator. She knew she had to convince people about computers, all four foot six of her. She knew what her message was and she ended up shaking hands with presidents and kings.
"Some of the best and most effective public speakers are names you would never recognise, who have never once given a professional talk, never will and don't care about it. The best speakers are people who have a passion and can communicate that passion. It's the only qualification you need," Kolm says.
But is passion really enough today?
As many Australian CXOs have already discovered, it is not such a stretch of the imagination to find yourself as a speaker on the same conference agenda as Bill Gates, Larry Ellison, Scott McNealy, Carly Fiorina, John Chambers, former New York Mayor Rudi Giuliani or former US Secretary of State Henry Kissinger.
That would not be the time to lose your passion and become scared speechless.
- White PaperWhat you don’t know can destroy your business. It’s hard to imagine modern business without the internet but in the last few years it has become fraught with danger. Read on to discover how internet security can give your business a competitive advantage.
- White PaperView this webcast and discover the drivers for changing network design practices, why many organisations are changing their approach to network architecture and how enterprises should be moving forward with open architecture multi-vendor network solutions. Register now and learn how your business can maximize the business value of the enterprise network.
- White PaperDiscover how the integration of disparate technologies in your company can lead to greater user productivity, improved management, lower costs, higher efficiency, and easier risk mitigation.
Discover how SOA can create smarter outcomes for your business.
Attend and learn:
- How SOA is helping leading companies to become more agile
- Where you should be applying SOA processes in your company
- The top SOA implementation mistakes to avoid
Click here for more information.
- +
CIO Live Podcast #79: Brent D Taylor, author of The Outsider's Edge: The Making of Self-Made Billionaires Part II 05 October, 2007 06:00:00
For his new book, The Outsider's Edge: The Making of Self-Made Billionaires, social researcher Brent D Taylor spent four years of intensive research investigating the psychological make-up and backgrounds of some of the world's richest men and women, including IT luminaries Bill Gates, Larry Ellison and Steve Jobs. Taylor discovered that, despite working in different industries and coming from different upbringings, they all have one thing in common -- they are all outsiders. - +
CIO Live Podcast #78: Brent D Taylor, author of The Outsider's Edge: The Making of Self-Made Billionaires 28 September, 2007 17:34:25
For his new book, The Outsider's Edge: The Making of Self-Made Billionaires, social researcher Brent D Taylor spent four years of intensive research investigating the psychological make-up and backgrounds of some of the world's richest men and women, including IT luminaries Bill Gates, Larry Ellison and Steve Jobs. Taylor discovered that, despite working in different industries and coming from different upbringings, they all have one thing in common -- they are all outsiders. - +
CIO Live Podcast #77: Panasonic Speeds Up Trans-Pacific File Transfers, Part III 21 September, 2007 07:00:00
Part three in our three-part special report from CIO's sister publication Network World in the US, as Paul Desmond reports from the Network World IT Roadmap Conference in Santa Clara, California. With development teams in the US and Japan, Panasonic needed a more efficient way to move very large files between the two locations. Iben Rodriguez, IT consultant for Panasonic Research and Development, explains how a storage-area network and virtual server technology helped speed up WAN performance. - +
CIO Live Podcast #76: Panasonic Speeds Up Trans-Pacific File Transfers, Part II 14 September, 2007 07:00:00
Part two in our three-part special report from CIO's sister publication Network World in the US, as Paul Desmond reports from the Network World IT Roadmap Conference in Santa Clara, California. With development teams in the US and Japan, Panasonic needed a more efficient way to move very large files between the two locations. Iben Rodriguez, IT consultant for Panasonic Research and Development, explains how a storage-area network and virtual server technology helped speed up WAN performance. - +
CIO Live Podcast #75: Panasonic Speeds Up Trans-Pacific File Transfers, Part I 07 September, 2007 07:00:05
Part one in our three-part special report from CIO's sister publication Network World in the US, as Paul Desmond reports from the Network World IT Roadmap Conference in Santa Clara, California. With development teams in the US and Japan, Panasonic needed a more efficient way to move very large files between the two locations. Iben Rodriguez, IT consultant for Panasonic Research and Development, explains how a storage-area network and virtual server technology helped speed up WAN performance.
- +
SOA What? Why You Need SOA Governance Framework 04 December, 2008 08:32:00
Adopting services oriented architecture (SOA) in your enterprise without thinking through IT governance can cause something like the Gold Rush in the 1800s; extreme rates of growth and minimal law and order which produce unexpected outcomes. - +
The Myth of Cloud Computing 04 December, 2008 08:25:00
Why the rapid spread of virtual technology is becoming a security riskWhy the rapid spread of virtual technology is becoming a security risk. - +
Who Pushed Vendors Toward Better Security? 04 December, 2008 09:38:00
Hint: It had something to do with pressure from customers and government agencies, writes Oracle CSO Mary Ann DavidsonHint: It had something to do with pressure from customers and government agencies, writes Oracle CSO Mary Ann Davidson. - +
CPO & CISO: A Comprehensive Approach to Information 04 December, 2008 08:42:00
GE CPO Nuala O'Connor Kelly advocates greater CPO/CISO cooperation to place the right value on information assets.GE CPO Nuala O'Connor Kelly advocates greater CPO/CISO cooperation to place the right value on information assets. - +
Virtually every Windows PC at risk, says Secunia 04 December, 2008 08:00:00
Almost all PCs scanned by patch tool have an unpatched app; 46% have 11-plus.More than 98% of Windows computers harbor at least one unpatched application, and nearly half contain 11 or more programs at risk from attack, a Danish security company said Wednesday.
Fortinet November Threatscape Report Shows Calm Before Holiday Storm 05 December, 2008 16:00:00
Epicor® Cited as an Order Management Solutions Leader by Independent Research Firm 05 December, 2008 15:52:00
F-Secure: Growth In Internet Crime Calls For Growth In Punishment 05 December, 2008 13:00:00
International researchers gather in Sydney to preview the clever web 05 December, 2008 09:48:00
Borderless corporate networks to shift focus to secure content management in Australia in 2009 04 December, 2008 16:06:00
|
||
|
||
|
|
||
|
Achieving the impossible: Unlimited application scalability
Learn how provide applications with significantly higher throughput and lower latency for data operations while retaining the appropriate levels of data quality with clustered caching. Read on to improve your application scalability now.
















