Please wait while the page is being loaded Skip this advertisement >
Friday | 5 December, 2008
CIO
Unified Communications Takes Flight
Profit is the order of the day -- especially if you run an airport. Faced with huge capital costs and losses from airlines throttling back operations -- airport earnings are diving. Mumbai airport's CIO says he can help: by using unified communications on a scale unheard of in India, he plans to generate revenue. But can it do the trick?
Kanika Goswami (CIO India) 04 August, 2008 13:40:11

Rubber Hits the Runway

Ground zero looked bleak. To begin with, when Anantheswaran took over, he didn't even have a team. Neither did the airport have structured cabling, or IP network infrastructure, which meant that everything would have to be started from scratch.

In terms of technology, Anantheswaran was clear of two things: the network he was building must have 99.999 uptime and it had to be created so that it could be used by multiple airlines and their passengers.

The choice of technology partner was an important issue. It came down to two giants: Nortel and Cisco. But as Anantheswaran points out, MIAL found a better fit with Nortel. "We evaluated both Cisco and Nortel," he says, "but we wanted to be a service provider rather than an enterprise, and while both were ok technology-wise, Nortel understood our requirements much better."

It also helped that MIAL got access to Nortel labs, he adds, which helped the airport develop some customizations that were unique to MIAL's requirements. "Whatever [we] did not have, [Nortel was] willing to commit resources, time and money to develop it. So that tomorrow... we can claim that we are the best in the world," remembers Reddy.

The infrastructure that the IT team finally chose uses a Metro Ethernet Network portfolio's Optical Metro 10G DWDM (Dense Wavelength Division Multiplexing) fiber-optic backbone, a multi-service platform and Metro Ethernet Routing Switch 8600 platform with Provider Backbone Bridges (PBB) and (Provider Backbone Transport) PBT solutions. The backbone allows 10G Ethernet and storage connectivity, and should significantly reduce the airports capital expenses while simplifying network management and optimization. The PBB/PBT technologies are used to provide VPN and point-to-point Ethernet transport services for the airlines. PBT enables carrier-grade reliability and ease of management with great efficiency and control.

Because of stringent security requirements the IT team at MIAL decided against IP-VPN. "These are not secure enough," says Anantheswaran. "What we are building is a L2 VLAN, which means that even as an airport, even as a provider, I cannot sniff into the network."

Using this, each application and device on MIAL's network is identified, and only these devices can send traffic. This way no one can introduce or remove devices from the network. It's a provision that no customer has yet asked, which shows how far ahead MIAL is.

Featured Whitepaper Sponsors
Market Place
 

Smart SOA World Tour

Discover how SOA can create smarter outcomes for your business.

Attend and learn:

  • How SOA is helping leading companies to become more agile
  • Where you should be applying SOA processes in your company
  • The top SOA implementation mistakes to avoid

Click here for more information.
  • +

    CIO Live Podcast #79: Brent D Taylor, author of The Outsider's Edge: The Making of Self-Made Billionaires Part II 05 October, 2007 06:00:00

    For his new book, The Outsider's Edge: The Making of Self-Made Billionaires, social researcher Brent D Taylor spent four years of intensive research investigating the psychological make-up and backgrounds of some of the world's richest men and women, including IT luminaries Bill Gates, Larry Ellison and Steve Jobs. Taylor discovered that, despite working in different industries and coming from different upbringings, they all have one thing in common -- they are all outsiders.
  • +

    CIO Live Podcast #78: Brent D Taylor, author of The Outsider's Edge: The Making of Self-Made Billionaires 28 September, 2007 17:34:25

    For his new book, The Outsider's Edge: The Making of Self-Made Billionaires, social researcher Brent D Taylor spent four years of intensive research investigating the psychological make-up and backgrounds of some of the world's richest men and women, including IT luminaries Bill Gates, Larry Ellison and Steve Jobs. Taylor discovered that, despite working in different industries and coming from different upbringings, they all have one thing in common -- they are all outsiders.
  • +

    CIO Live Podcast #77: Panasonic Speeds Up Trans-Pacific File Transfers, Part III 21 September, 2007 07:00:00

    Part three in our three-part special report from CIO's sister publication Network World in the US, as Paul Desmond reports from the Network World IT Roadmap Conference in Santa Clara, California. With development teams in the US and Japan, Panasonic needed a more efficient way to move very large files between the two locations. Iben Rodriguez, IT consultant for Panasonic Research and Development, explains how a storage-area network and virtual server technology helped speed up WAN performance.
  • +

    CIO Live Podcast #76: Panasonic Speeds Up Trans-Pacific File Transfers, Part II 14 September, 2007 07:00:00

    Part two in our three-part special report from CIO's sister publication Network World in the US, as Paul Desmond reports from the Network World IT Roadmap Conference in Santa Clara, California. With development teams in the US and Japan, Panasonic needed a more efficient way to move very large files between the two locations. Iben Rodriguez, IT consultant for Panasonic Research and Development, explains how a storage-area network and virtual server technology helped speed up WAN performance.
  • +

    CIO Live Podcast #75: Panasonic Speeds Up Trans-Pacific File Transfers, Part I 07 September, 2007 07:00:05

    Part one in our three-part special report from CIO's sister publication Network World in the US, as Paul Desmond reports from the Network World IT Roadmap Conference in Santa Clara, California. With development teams in the US and Japan, Panasonic needed a more efficient way to move very large files between the two locations. Iben Rodriguez, IT consultant for Panasonic Research and Development, explains how a storage-area network and virtual server technology helped speed up WAN performance.
  • +

    SOA What? Why You Need SOA Governance Framework 04 December, 2008 08:32:00

    Adopting services oriented architecture (SOA) in your enterprise without thinking through IT governance can cause something like the Gold Rush in the 1800s; extreme rates of growth and minimal law and order which produce unexpected outcomes.
  • +

    The Myth of Cloud Computing 04 December, 2008 08:25:00

    Why the rapid spread of virtual technology is becoming a security risk
    Why the rapid spread of virtual technology is becoming a security risk.
  • +

    Who Pushed Vendors Toward Better Security? 04 December, 2008 09:38:00

    Hint: It had something to do with pressure from customers and government agencies, writes Oracle CSO Mary Ann Davidson
    Hint: It had something to do with pressure from customers and government agencies, writes Oracle CSO Mary Ann Davidson.
  • +

    CPO & CISO: A Comprehensive Approach to Information 04 December, 2008 08:42:00

    GE CPO Nuala O'Connor Kelly advocates greater CPO/CISO cooperation to place the right value on information assets.
    GE CPO Nuala O'Connor Kelly advocates greater CPO/CISO cooperation to place the right value on information assets.
  • +

    Virtually every Windows PC at risk, says Secunia 04 December, 2008 08:00:00

    Almost all PCs scanned by patch tool have an unpatched app; 46% have 11-plus.
    More than 98% of Windows computers harbor at least one unpatched application, and nearly half contain 11 or more programs at risk from attack, a Danish security company said Wednesday.
CIO Webcast Innovation #8 - What are the biggest roadblocks to IT's involvement in innovation at your company?
Watch the latest latest edition of CIO Innovation which is now available for download.
Watch the webcast
Sign up to the CIO Innovation update email


CIO Live Podcast #79: Brent D Taylor, author of The Outsider's Edge: The Making of Self-Made Billionaires Part II
Listen to the latest edition of CIO Live which is now available for download.
Listen to the podcast
Sign up to the CIO Live email
Whitepaper

Solve Exchange Mailbox Storage Issues Once and for All

Join industry expert Bob Spurzem and Chuck Arconi of Fox Hollow to discover how to reduce Exchange total storage and keep it at a manageable level. Learn how Exchange storage growth can be contained without sacrificing security and accessibility.