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Friday | 5 December, 2008
CIO
Ensuring You Get the Most From Your Business Continuity Exercise
Six tips and three scenarios to get you started on a tabletop exercise.
Sarah D. Scalet (CSO Online) 06 December, 2006 16:11:37

Scenario 1: A disgruntled employee starts a data center fire

Segment 1: A small fire begins just outside the data center, setting off the alarm system. By the time the fire department arrives, the fire has been extinguished by the sprinkler system, but the building has been evacuated. Employees and people who work in nearby buildings want to know what has happened, as does the media. Then, as people begin to go back inside, the receptionist takes a call from someone who indicates that the fire is "only the beginning" because the company hasn't treated him right.

Segment 2: An employee discovers a box in the lobby with a handwritten warning that it contains anthrax. Management decides to evacuate the building again. Calls come in from concerned family members, and local TV crews arrive. Meanwhile, the sprinklers in the data center have caused the company's e-mail and Web servers to stop working, which means the company's e-commerce site is down.

Segment 3: A woman calls the newspaper claiming to be the wife of an employee who's just been laid off and who has left printouts about anthrax scattered in his home office. The newspaper calls the company with this information. The health department is on scene. The company's call center (at another location) is swamped with calls from customers who can't place orders at the website.

Segment 4: The police apprehend a ­suspect. The health department determines that the box did not contain anthrax and the building is safe. Some employees are afraid to come back to work.

Based on a suggestion by Rad Jones, academic specialist at Michigan State University's School of Criminal Justice and former director of ­security and fire protection for Ford Motor.

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CIO Webcast Innovation #8 - What are the biggest roadblocks to IT's involvement in innovation at your company?
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CIO Live Podcast #79: Brent D Taylor, author of The Outsider's Edge: The Making of Self-Made Billionaires Part II
Listen to the latest edition of CIO Live which is now available for download.
Listen to the podcast
Sign up to the CIO Live email
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