Friday | 5 December, 2008
Is your outsourcer an IT sweatshop?
Adherents say an ethics-based approach to outsourcing is good for your conscience and your company
Page:
- 1
- 2
- 3
- < previous
What to Ask
-
An outsourcing provider's record on social and labor practices often speaks to its ability to deliver products, says Christine V. Bullen, a senior lecturer at Stevens Institute of Technology in the US, and president of the Global Sourcing Council, a nonprofit professional organization. If a company keeps workers in windowless rooms without access to the outside to prevent data leaks, for example, it will likely experience high turnover.
What percentage of the local workforce do you employ?
What are the laws in your area regarding the minimum age of employment?
What is the minimum age of workers you will employ?
What salary and benefits do you provide?
Does your compensation plan meet your workers' needs, and how have you reached that conclusion?
Tell me about workers' schedules: How many hours do they work in a week? How many days a week do they work? How many hours per shift? What are the starting and ending times?
What career paths are open to your employees?
Do you work with government or other stakeholders in the community to advance community development?
Do you provide education or training for community members outside your actual workforce?
How do you balance security needs and your employees' working conditions?
What green techniques are you using?
How are you reducing your carbon footprint?
Does your company have any environmental initiatives?
Here are some questions that Bullen and others suggest asking to evaluate an outsourcing provider's record on social policies:
Page:
- 1
- 2
- 3
- < previous
Related Topics
Vendor Management 101: An Executive Guide to Vendor Management
Software-as-a-Service 101: An Executive Guide to Software-as-a-Service
Service-Level Agreements 101: An Executive Guide to Service-Level Agreements (SLAs)
IT Recruiting 101: An Executive Guide to IT Recruiting
Outsourcing/Offshoring: An IT Security Expert's View
Additional Resources
Executive Guides
Whitepapers
Read up on the latest ideas and technologies from companies that sell hardware, software and services. Best Practice in Building an Integrated Information Management Strategy
Delivering the Power of Choice with Microsoft Dynamics CRM
Discover the advantages of an open architecture multi-vendor network solution
Understanding Email Marketing: A Guide for SMBs
Data grids and service-oriented architecture
Achieving the impossible: Unlimited application scalability
Newsletter Subscription
RSS Feeds
Featured Whitepaper Sponsors
- White PaperLearn to tie virtualized computing to virtualized storage, to offer a dynamic set of capabilities within the data centre and create improved performance and system reliability. Discover how best to utilize EMC Celerra in a VMware ESX environment.
- White PaperYour organisation may well have devised and implemented an Acceptable Use Policy (AUP) some time ago in order to guard against the risks of inappropriate use of computer systems by your workers, but are you confident that your AUP remains 'fit for purpose'? Read on to discover how you can enhance the effectiveness of your AUP.
- White PaperJoin industry expert Bob Spurzem and Chuck Arconi of Fox Hollow to discover how to reduce Exchange total storage and keep it at a manageable level. Learn how Exchange storage growth can be contained without sacrificing security and accessibility.
Market Place
Discover how SOA can create smarter outcomes for your business.
Attend and learn:
- How SOA is helping leading companies to become more agile
- Where you should be applying SOA processes in your company
- The top SOA implementation mistakes to avoid
Click here for more information.
- +
CIO Live Podcast #79: Brent D Taylor, author of The Outsider's Edge: The Making of Self-Made Billionaires Part II 05 October, 2007 06:00:00
For his new book, The Outsider's Edge: The Making of Self-Made Billionaires, social researcher Brent D Taylor spent four years of intensive research investigating the psychological make-up and backgrounds of some of the world's richest men and women, including IT luminaries Bill Gates, Larry Ellison and Steve Jobs. Taylor discovered that, despite working in different industries and coming from different upbringings, they all have one thing in common -- they are all outsiders. - +
CIO Live Podcast #78: Brent D Taylor, author of The Outsider's Edge: The Making of Self-Made Billionaires 28 September, 2007 17:34:25
For his new book, The Outsider's Edge: The Making of Self-Made Billionaires, social researcher Brent D Taylor spent four years of intensive research investigating the psychological make-up and backgrounds of some of the world's richest men and women, including IT luminaries Bill Gates, Larry Ellison and Steve Jobs. Taylor discovered that, despite working in different industries and coming from different upbringings, they all have one thing in common -- they are all outsiders. - +
CIO Live Podcast #77: Panasonic Speeds Up Trans-Pacific File Transfers, Part III 21 September, 2007 07:00:00
Part three in our three-part special report from CIO's sister publication Network World in the US, as Paul Desmond reports from the Network World IT Roadmap Conference in Santa Clara, California. With development teams in the US and Japan, Panasonic needed a more efficient way to move very large files between the two locations. Iben Rodriguez, IT consultant for Panasonic Research and Development, explains how a storage-area network and virtual server technology helped speed up WAN performance. - +
CIO Live Podcast #76: Panasonic Speeds Up Trans-Pacific File Transfers, Part II 14 September, 2007 07:00:00
Part two in our three-part special report from CIO's sister publication Network World in the US, as Paul Desmond reports from the Network World IT Roadmap Conference in Santa Clara, California. With development teams in the US and Japan, Panasonic needed a more efficient way to move very large files between the two locations. Iben Rodriguez, IT consultant for Panasonic Research and Development, explains how a storage-area network and virtual server technology helped speed up WAN performance. - +
CIO Live Podcast #75: Panasonic Speeds Up Trans-Pacific File Transfers, Part I 07 September, 2007 07:00:05
Part one in our three-part special report from CIO's sister publication Network World in the US, as Paul Desmond reports from the Network World IT Roadmap Conference in Santa Clara, California. With development teams in the US and Japan, Panasonic needed a more efficient way to move very large files between the two locations. Iben Rodriguez, IT consultant for Panasonic Research and Development, explains how a storage-area network and virtual server technology helped speed up WAN performance.
- +
SOA What? Why You Need SOA Governance Framework 04 December, 2008 08:32:00
Adopting services oriented architecture (SOA) in your enterprise without thinking through IT governance can cause something like the Gold Rush in the 1800s; extreme rates of growth and minimal law and order which produce unexpected outcomes. - +
The Myth of Cloud Computing 04 December, 2008 08:25:00
Why the rapid spread of virtual technology is becoming a security riskWhy the rapid spread of virtual technology is becoming a security risk. - +
Who Pushed Vendors Toward Better Security? 04 December, 2008 09:38:00
Hint: It had something to do with pressure from customers and government agencies, writes Oracle CSO Mary Ann DavidsonHint: It had something to do with pressure from customers and government agencies, writes Oracle CSO Mary Ann Davidson. - +
CPO & CISO: A Comprehensive Approach to Information 04 December, 2008 08:42:00
GE CPO Nuala O'Connor Kelly advocates greater CPO/CISO cooperation to place the right value on information assets.GE CPO Nuala O'Connor Kelly advocates greater CPO/CISO cooperation to place the right value on information assets. - +
Virtually every Windows PC at risk, says Secunia 04 December, 2008 08:00:00
Almost all PCs scanned by patch tool have an unpatched app; 46% have 11-plus.More than 98% of Windows computers harbor at least one unpatched application, and nearly half contain 11 or more programs at risk from attack, a Danish security company said Wednesday.
Fortinet November Threatscape Report Shows Calm Before Holiday Storm 05 December, 2008 16:00:00
Epicor® Cited as an Order Management Solutions Leader by Independent Research Firm 05 December, 2008 15:52:00
F-Secure: Growth In Internet Crime Calls For Growth In Punishment 05 December, 2008 13:00:00
International researchers gather in Sydney to preview the clever web 05 December, 2008 09:48:00
Borderless corporate networks to shift focus to secure content management in Australia in 2009 04 December, 2008 16:06:00
|
||
|
||
|
|
||
|
Whitepaper
Everything you need to know about email and web security (but were afraid to ask)
What you don’t know can destroy your business. It’s hard to imagine modern business without the internet but in the last few years it has become fraught with danger. Read on to discover how internet security can give your business a competitive advantage.
Subscribe to CIO
Critical. Authoritative. Strategic. CIO magazine addresses the issues vital to the success of IT and business executives. Solutions-oriented editorial provides a greater understanding of the role IT plays in achieving corporate goals. Subscribe to the print edition today.
PC World
Buying Guides
Good Gear Guide
Computerworld
ARN
