Case studies
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The Post-Modern Manifesto 05 June, 2006 09:00:00
CIOs will need to transform themselves into innovation leaders, not merely infrastructure stewards, and they will have to remake their departments in that imageThe service-fulfilment model for IT is dying. A new philosophy of innovation and productivity is being born. Here's what CIOs need to do to usher in a new age of IT - +
De-nerding Your Geeks 03 May, 2006 12:45:06
Having expelled every last shred of geek-hood from their own bearing, CIOs must now find ways to start purging any symptoms of same from their staff.The need to align with the business forced most CIOs to change from geek to chic - jettisoning their old school mentality toward IT and swapping their Dockers for Hugo Boss in the process. But convincing the rest of the IT department to follow suit may prove to be a much tougher job . . . - +
Stuck on ROI 07 March, 2005 09:23:32
Executives and senior managers have learned to greet ROI claims with a generous sprinkle of scepticism, doubting claimed benefits can be realized and that identified costs will fall in lineWhat's a good CIO to do when facing a clamour from executives, boards and shareholders to present a compelling business case, while knowing almost no one will believe that business case when presented? - +
A Travel Guide to Collaboration 04 February, 2005 10:49:08
To arrive at collaboration, companies will need to get over their win-lose mentality, and solve a host of technical and cultural challenges. Here's a road map for the journey - +
Architecting Services 09 November, 2004 11:11:59
The idea is to optimize technology investments and achieve tighter alignment by integrating existing systems, applications and users into a flexible architecture that can easily accommodate changing needs.The SOA concept isn't new, it's not a technology per se, it isn't just the use of XML and Web services, and it's a good deal more than a development methodology.
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UPS Service Aims to Ease Online Returns 23 September, 2000 12:01:01
United Parcel Service of America Inc. this week unveiled an online returns policy, called UPS Returns on the Web, to help consumers - and merchants - deal with goods purchased on the Web that buyers don't want to keep. - +
Forrester: Buyers spent US$3.4B online in February 30 March, 2001 12:27:00
Despite the current economic slow down, consumer online spending increased substantially in February from January as well as from the year-earlier figure, according to a study conducted by Forrester Research. - +
Software sales still sliding 14 November, 2000 12:01:01
Business software continues to look decidedly unhealthy -- down 22 per cent on August figures, according to the latest figures from analyst Inform. - +
Slow sales take shine off Apple's results 18 December, 2000 12:01:01
While Apple Computer expects to report its first loss in three years, the Australian market should be exempt from any major problems, according to an IDC analyst. - +
Dell cuts 275 jobs in U.K., Ireland 14 June, 2001 08:00:00
Dell Computer Corp. announced it is eliminating 275 jobs in the U.K. and Ireland as part of its cost cutting efforts announced last May.
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When the economy goes sour, businesses begin trimming expenses and cutting perks. Perks like corporate travel - and rental cars. Beginning in January 2001, Oklahoma-based Dollar Rent A Car Systems invested $US200,000 in a new application that would allow the company to take reservations directly from airline Web sites and from PDAs. The company worked with Dallas-based Southwest Airlines to develop an application based on a technology called Simple Object Application Protocol, or SOAP. The application would let Dollar customers reserve Dollar cars on Southwest's Web site without requiring heroic integration efforts or asking Southwest to adopt any new technology of its own. Dollar launched the program with Southwest Airlines in May after having initiated its first wireless reservations process, also based on SOAP, in February. Since then, the company has seen a small sales increase from wireless reservations. But Larry Zucker, Dollar's executive director of application development, believes the Southwest deal will ultimately bring up to $US10 million in new revenue to the company because in one click it transforms Southwest customers into Dollar customers. Since 1994, Dollar has had five programmers and programmer analysts on its 130-person IT staff who do nothing but look for innovative ways to use and develop technology. Those programmers build prototypes of innovative applications - a recent example is an XML interface to be used as a common protocol to link the disparate data formats used by tour operators - and pass those prototypes on to Dollar's IT developers, who build them in to workable systems. Zucker says he has had to sacrifice hiring employees for other IT duties such as service and support in order to maintain his innovation team. Again, as is the case with his peers at 3M, FedEx and TruServ, Zucker has upper management support for placing innovation over service on his daily to-do list. When Zucker looks at today's gloomy economic weather, he sees an opportunity to get a jump on his competition. "Dollar has been very committed to making sure that we not just keep up with what's been going on in the industry, but that we try to get ahead," he says. "If we fall behind, we get left in the dust."
2008 CIO Summit
19th August, 2008 Four Seasons Hotel, Sydney Developed in partnership with CIO Magazine, IDC, INTEP and the CIO Executive Council.
The world of the CIO is extremely complex and diverse. Multiple priorities demand attention and decisions are needed instantly. Individual teams need to be driven towards common goals, and businesses strive to become more mobile, agile and responsive. For CIOs, the challenge never ends.
Every year the CIO Summit identifies what is top of mind for CIOs across Australia and New Zealand, and offers insight for CIO benchmarking and vendor strategic planning alike.
Recent IDC research shows that over 59% of CIO's believe that 'to achieve their business strategies, technology should be used more aggressively than today.'
Join us on August 19th to discover how this is possible with the latest technologies including Virtualisation, Web 2.0, IP Surveillance and Software as a Service (Saas).
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Please email Denyse_Robertson@idg.com.au for further information.
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CIO Live Podcast #79: Brent D Taylor, author of The Outsider's Edge: The Making of Self-Made Billionaires Part II 05 October, 2007 06:00:00
For his new book, The Outsider's Edge: The Making of Self-Made Billionaires, social researcher Brent D Taylor spent four years of intensive research investigating the psychological make-up and backgrounds of some of the world's richest men and women, including IT luminaries Bill Gates, Larry Ellison and Steve Jobs. Taylor discovered that, despite working in different industries and coming from different upbringings, they all have one thing in common -- they are all outsiders. - +
CIO Live Podcast #78: Brent D Taylor, author of The Outsider's Edge: The Making of Self-Made Billionaires 28 September, 2007 17:34:25
For his new book, The Outsider's Edge: The Making of Self-Made Billionaires, social researcher Brent D Taylor spent four years of intensive research investigating the psychological make-up and backgrounds of some of the world's richest men and women, including IT luminaries Bill Gates, Larry Ellison and Steve Jobs. Taylor discovered that, despite working in different industries and coming from different upbringings, they all have one thing in common -- they are all outsiders. - +
CIO Live Podcast #77: Panasonic Speeds Up Trans-Pacific File Transfers, Part III 21 September, 2007 07:00:00
Part three in our three-part special report from CIO's sister publication Network World in the US, as Paul Desmond reports from the Network World IT Roadmap Conference in Santa Clara, California. With development teams in the US and Japan, Panasonic needed a more efficient way to move very large files between the two locations. Iben Rodriguez, IT consultant for Panasonic Research and Development, explains how a storage-area network and virtual server technology helped speed up WAN performance. - +
CIO Live Podcast #76: Panasonic Speeds Up Trans-Pacific File Transfers, Part II 14 September, 2007 07:00:00
Part two in our three-part special report from CIO's sister publication Network World in the US, as Paul Desmond reports from the Network World IT Roadmap Conference in Santa Clara, California. With development teams in the US and Japan, Panasonic needed a more efficient way to move very large files between the two locations. Iben Rodriguez, IT consultant for Panasonic Research and Development, explains how a storage-area network and virtual server technology helped speed up WAN performance. - +
CIO Live Podcast #75: Panasonic Speeds Up Trans-Pacific File Transfers, Part I 07 September, 2007 07:00:05
Part one in our three-part special report from CIO's sister publication Network World in the US, as Paul Desmond reports from the Network World IT Roadmap Conference in Santa Clara, California. With development teams in the US and Japan, Panasonic needed a more efficient way to move very large files between the two locations. Iben Rodriguez, IT consultant for Panasonic Research and Development, explains how a storage-area network and virtual server technology helped speed up WAN performance.
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Citibank debit card fraud highlights ATM vulnerabilities 08 July, 2008 08:17:53
'Back-end servers are kind of a joke,' and the trouble doesn't end thereMalicious ATM intrusions, such as the late-winter breach that resulted in the compromise of Citibank debit card data, are not at all surprising given the vulnerable state of many of the servers and other components involved in processing such transactions, according to some industry representatives. - +
How to not have your Web site hacked like Sony's 07 July, 2008 08:23:22
A SQL injection attack was used to plant malicious code on pages of two popular Sony Playstation games - SingStar Pop and God of War, reports security company Sophos. Hundreds of Web pages from other businesses have also been compromised.The US Sony Playstation Web site is the latest high-profile victim of a hacker attack on business sites that's spreading malware at breakneck pace, says a security vendor. - +
AG launches review into national e-security 07 July, 2008 11:07:49
Howard's security agenda dragged over coals.A review of Australia's top e-security projects lead by the Attorney-General's Department has been launched to scrutinise the Howard's government's $73 million E-Security National Agenda. - +
Selling zero-day exploits has a down side 07 July, 2008 10:16:36
There is an ongoing argument about the ethics of selling 0-day exploits on the open market: It helps if you don't sell exploits targeting the company you work for.Information Security can sometimes be a funny field to work in. Some days it seems as if anybody with their hands on unpublished exploit code can sell it for all they're worth, and others it seems that they are set to become the target of law enforcement and the companies the code affects. It does help if you don't work for one of the companies that is set to be affected by the exploits you are trying to sell and aren't trying to bootstrap a competing company in the process. - +
'I have a lost laptop horror story for you' 30 June, 2008 10:08:14
The devil of identity theft is in the details that follow...The devil of identity theft is in the details that follow: Russ Jones tells a tale of woe that isn't particularly dramatic -- or rare -- and yet it's exactly the kind of story that worries me enough to ignore my better judgment and buy identity-theft protection from my insurance provider.
Zepto release the Mythos, the 2nd installment in the Centrino 2 refresh 09 July, 2008 12:05:00
Symantec Data Protection Solutions Preferred by Users and Industry Experts 09 July, 2008 11:56:00
Frost & Sullivan: Australia’s Mobile Advertising Spend to Grow 300 Per Cent in 2008 09 July, 2008 07:57:00
DIARY ALERT - Symantec data leakage prevention seminars 08 July, 2008 17:20:00
Dimension Data Appoints New National Human Resources Director 08 July, 2008 16:58:00
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