Features
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Ticked Off at Tick the Box Mentality 04 February, 2008 13:01:15
Does your executive search firm know the difference between an MIS manager and a CIO, and if it does, can it explain that difference to its corporate clients?Does your executive search firm know its MIS managers from its elbow? Does it even know the difference between an MIS manager and a CIO, and if it does, can it explain that difference to its corporate clients? - +
Bridges Over Troubled Waters 06 August, 2007 12:46:55
Full-blown business analysts are, like homo erectus, an end point in an evolutionary process. But it’s an evolution that is very much a work in progressActing as a bridge, spanning the gap between the business and IT, good business analysts are increasingly sought after by enterprises wishing to extract more value from their current and future information systems. But finding a business analyst is not easy: there are only 60 paid-up members of the Australian Business Analysis Association, and the Australian chapter of the International Institute of Business Analysis claims a paid-up list of 120 members - +
Strategies for Dealing With IT Complexity 24 December, 2007 10:30:47
Every innovation, every business process improvement, comes with an IT complexity tax that must be paid by CIOs in time, money and sweat. Here are strategies to mitigate the increasing complexity of IT as it enables new business.Every innovation, every business process improvement, comes with an IT complexity tax that must be paid by CIOs in time, money and sweat. Here are strategies to mitigate the increasing complexity of IT as it enables new business. - +
Process Trip 04 February, 2008 13:07:03
Why Maritz Travel revamped key business processes — and how business and IT came together to make it workWhen Rich Phillips became COO OF Maritz Travel about two and-a-half years ago, he sat down and took a hard look at the big industry picture - +
Order Takers to Innovators 02 October, 2007 15:20:08
How four CIOs energized their staffs to take risks with new technology and generate fresh value for their businessesWhen David Behen became IT director for Washtenaw County, Michigan, the department was little more than an order-taker. And not a very good one. It was kind of like the waiter who makes you wait, then brings the entree with the mains and brings you a bottle of Grange when you asked for a carafe of the house red
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Sales Tax Program Seeks to Level Playing Field 12 October, 2000 12:01:01
BOSTON (10/11/2000) - Due to a reporting error in the story "Sales Tax Program Seeks to Level Playing Field," which appeared on the IDG News Service Wire on Sept. 29, Vertex Inc.'s work in the Streamlined Sales Tax Project was inaccurately characterized. Pitney Bowes Inc. is working with Vertex in the program. The correction has been made on the wire.. - +
Coles Execs on the Record 04 July, 2007 15:01:01
The Coles takeover triggered an unprecedented public discussion of the strengths and weaknesses of its IT capabilitiesThe Coles takeover triggered an unprecedented public discussion of the strengths and weaknesses of its IT capabilities
By the time the board of retailing giant Coles Group recommended Wesfarmers' $21.9 billion takeover bid this week, the company had been in play for over a year. During that time its executives had to steer a steady course; maintaining shareholder value and positioning the business for future growth — setting to one side the knowledge that everything being done today could be unravelled tomorrow by a new owner.
Flagged as the largest takeover in Australian corporate history, the bid represents the endpoint — but only as far as financial markets are concerned. For the executives running the businesses the takeover marks the beginning of a new era. [[LeftQuote:At this level of corporate cut and thrust, the barbarians are rarely far from the gates. And so it was with Coles Group]] With a new ownership structure (Coles shareholders will end up with 44 per cent of the group, compared to Wesfarmers shareholders 56 per cent) and new management, massive change is expected in the future, not least in information technology where Coles's supermarket chain has been long cast by some as the laggard compared to arch rival Woolworths.
Coles is meanwhile midway through a five-year transformation project, much of it underpinned by new information technology, expected to deliver millions of dollars' worth of annual saving. This program, however, will inevitably be scrutinized as the takeover rolls ahead. Wesfarmers, for example, will undoubtedly seek closer integration with its own information systems. And, now shouldering massive debt to finance the takeover, Wesfarmers will be looking to squeeze savings from every quarter.
Yet even before a suitor had been selected Coles's information technology found itself in the spotlight's glare.
Massive takeovers require massive amounts of due diligence: the process by which value is assigned to corporations. Teams of professionals are permitted access to vast amounts of confidential information, combing financial statements, probing inventory levels, assessing human capital and poking about in the information systems.
The kimono isn't so much opened as shredded.
While due diligence is supposedly confidential, the process often leaks. A "well placed source" mentions to someone in the media that perhaps an entity is hoarding too much inventory, or that its information systems are in disarray, and that this means there is a justifiable reason for suitors to lower their bids.
At this level of corporate cut and thrust, the barbarians are rarely far from the gates. And so it was with Coles Group.
The original barbarian — Kohlberg Kravis Roberts — the American leveraged buyout firm whose bid for RJR Nabisco was immortalized in the best selling book Barbarians at the Gate, was one of the first to throw its hat into the ring for Coles. Other interest came from a range of suitors including Wesfarmers, a private equity bid led by TPG and European buy-out fund Permira.
By early June — when the barbarians were literally crawling over Coles for due diligence — a newspaper article appeared in the June 7 issue of The Australian Financial Review headlined "Investors shudder at Coles IT bungles". Billed as comment, rather than analysis or a straight news report, the article nevertheless noted that one of the latest "titillations" from due diligence was "allegations of IT cost overruns and implementation delays which are said to be threatening the transformation of Coles's supply chain and inhibiting the ability of Coles supermarkets to function as efficiently as those of Woolworths."
Classic spoiler tactics: sow the seeds of doubt regarding the value of the IT, and then carve a dollar off the bid price. CIO Peter Mahler's picture appeared with the article, captioned as having his "job believed complicated by internecine struggles".
A day later the newspaper ran a letter to the editor from Coles's chief executive officer John Fletcher stating: "Your claims of information technology bungles and cost overruns are without basis." According to Fletcher, Coles's technology transformation was on schedule and on cost.
2008 CIO Summit
19th August, 2008 Four Seasons Hotel, Sydney Developed in partnership with CIO Magazine, IDC, INTEP and the CIO Executive Council.
The world of the CIO is extremely complex and diverse. Multiple priorities demand attention and decisions are needed instantly. Individual teams need to be driven towards common goals, and businesses strive to become more mobile, agile and responsive. For CIOs, the challenge never ends.
Every year the CIO Summit identifies what is top of mind for CIOs across Australia and New Zealand, and offers insight for CIO benchmarking and vendor strategic planning alike.
Recent IDC research shows that over 59% of CIO's believe that 'to achieve their business strategies, technology should be used more aggressively than today.'
Join us on August 19th to discover how this is possible with the latest technologies including Virtualisation, Web 2.0, IP Surveillance and Software as a Service (Saas).
Click here for more information.
Please email Denyse_Robertson@idg.com.au for further information.
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CIO Live Podcast #79: Brent D Taylor, author of The Outsider's Edge: The Making of Self-Made Billionaires Part II 05 October, 2007 06:00:00
For his new book, The Outsider's Edge: The Making of Self-Made Billionaires, social researcher Brent D Taylor spent four years of intensive research investigating the psychological make-up and backgrounds of some of the world's richest men and women, including IT luminaries Bill Gates, Larry Ellison and Steve Jobs. Taylor discovered that, despite working in different industries and coming from different upbringings, they all have one thing in common -- they are all outsiders. - +
CIO Live Podcast #78: Brent D Taylor, author of The Outsider's Edge: The Making of Self-Made Billionaires 28 September, 2007 17:34:25
For his new book, The Outsider's Edge: The Making of Self-Made Billionaires, social researcher Brent D Taylor spent four years of intensive research investigating the psychological make-up and backgrounds of some of the world's richest men and women, including IT luminaries Bill Gates, Larry Ellison and Steve Jobs. Taylor discovered that, despite working in different industries and coming from different upbringings, they all have one thing in common -- they are all outsiders. - +
CIO Live Podcast #77: Panasonic Speeds Up Trans-Pacific File Transfers, Part III 21 September, 2007 07:00:00
Part three in our three-part special report from CIO's sister publication Network World in the US, as Paul Desmond reports from the Network World IT Roadmap Conference in Santa Clara, California. With development teams in the US and Japan, Panasonic needed a more efficient way to move very large files between the two locations. Iben Rodriguez, IT consultant for Panasonic Research and Development, explains how a storage-area network and virtual server technology helped speed up WAN performance. - +
CIO Live Podcast #76: Panasonic Speeds Up Trans-Pacific File Transfers, Part II 14 September, 2007 07:00:00
Part two in our three-part special report from CIO's sister publication Network World in the US, as Paul Desmond reports from the Network World IT Roadmap Conference in Santa Clara, California. With development teams in the US and Japan, Panasonic needed a more efficient way to move very large files between the two locations. Iben Rodriguez, IT consultant for Panasonic Research and Development, explains how a storage-area network and virtual server technology helped speed up WAN performance. - +
CIO Live Podcast #75: Panasonic Speeds Up Trans-Pacific File Transfers, Part I 07 September, 2007 07:00:05
Part one in our three-part special report from CIO's sister publication Network World in the US, as Paul Desmond reports from the Network World IT Roadmap Conference in Santa Clara, California. With development teams in the US and Japan, Panasonic needed a more efficient way to move very large files between the two locations. Iben Rodriguez, IT consultant for Panasonic Research and Development, explains how a storage-area network and virtual server technology helped speed up WAN performance.
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'I have a lost laptop horror story for you' 30 June, 2008 10:08:14
The devil of identity theft is in the details that follow...The devil of identity theft is in the details that follow: Russ Jones tells a tale of woe that isn't particularly dramatic -- or rare -- and yet it's exactly the kind of story that worries me enough to ignore my better judgment and buy identity-theft protection from my insurance provider. - +
SQL attacks lobs onto pro tennis site 02 July, 2008 11:52:19
Wimbledon perfect time for crook's criminal racket.Visitors to the Association of Tennis Professionals Web site have potentially been infected with spyware after apparent lax security allowed a malicious script to be injected across its pages. - +
Hacking tools: A new version of BackTrack helps ethical hackers 30 June, 2008 10:57:21
BackTrack is the quickest way to get access to hundreds of (legal) hacking toolsVersion 3.0 of BackTrack has been released. BackTrack is a Linux-based distribution dedicated to penetration testing or hacking (depending on how you look at it). It contains more than 300 of the world's most popular open source or freely distributable hacking tools. - +
Japanese military loses data again 02 July, 2008 08:17:21
Japan's Self Defense Force lost sensitive data on joint US-Japan military exerciseJapan's Self Defense Force lost sensitive data pertaining to a joint US-Japan military exercise last year, the Ministry of Defense said Tuesday. - +
ACLU, EFF sue US gov't over mobile phone tracking 03 July, 2008 08:37:23
Two civil liberties groups sue the US Department of Justice over mobile phone trackingThe American Civil Liberties Union (ACLU) and the Electronic Frontier Foundation (EFF) are asking a federal court to order the US Department of Justice to turn over records about the agency's tracking of mobile phone users.
Ballarat Grammar Improves Student Access to Computer Based Learning with HP ProCurve 04 July, 2008 16:49:00
Media release: 40 Per Cent of Australian Businesses Do Not Validate Their Data 04 July, 2008 10:29:00
Kaseya helps turbo charge BlueFire’s service delivery model 03 July, 2008 17:23:00
Computershare Selects Symantec for Data Loss Prevention Globally 03 July, 2008 14:52:00
DST International moves to new Shanghai office 03 July, 2008 13:21:00
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SOA Governance: Rule your SOA
SOA Governance is no side issue, but rather the key factor to overall SOA and business success! Effective SOA Governance supports your IT organization, aligns business and IT, and provides the foundation for compliance management.









