Friday | 29 August, 2008
CIO
Big Brother Is Watching You. . . and He's a Computer
Schools are increasingly installing cameras to spy on students. The stated reasons include the prosecution of crimes likely to occur at a school such as vandalism and theft, but the cameras also can be used to enforce school rules such as tardiness, truancy and running in the halls
Mike Elgan (Computerworld (US)) 25 June, 2007 10:57:08

Related Features
  • +

    Ticked Off at Tick the Box Mentality 04 February, 2008 13:01:15

    Does your executive search firm know the difference between an MIS manager and a CIO, and if it does, can it explain that difference to its corporate clients?
    Does your executive search firm know its MIS managers from its elbow? Does it even know the difference between an MIS manager and a CIO, and if it does, can it explain that difference to its corporate clients?
  • +

    Your World. . . Hacked 02 October, 2007 10:51:23

    As your business becomes more collaborative and global, the risks to your company’s trade secrets rise proportionally. Fortunately, there are new strategies to protect the data that allows you to compete
    The call to Bob Bailey, an IT executive with a major US government contractor, came on an otherwise ordinary day in October 2003. "Why are you attacking us?" demanded the caller, an IT leader with a Silicon Valley manufacturer. He wanted to know why Bailey's company had launched a denial-of-service attack against his network
  • +

    Emotions at Work 03 September, 2007 14:26:38

    We are emotional beings first and intellectual ones second, say researchers. That’s why developing your emotional intelligence is so important
    Emotional intelligence and "soft" skills are musts for today's CIOs and other IT workers. From entry-level coders to those in the C-suite, few people have the luxury of a lone wolf mentality. Research shows it's your soft skills and emotional intelligence (EI) that determines everything from whether you get promoted to how happy you are at work. Luckily, with knowledge, awareness and practice, you can boost your EI
Related Stories
  • +

    10 things we hate about laptops 16 November, 2007 12:40:09

    Sure, laptops have revolutionized the way we compute. That doesn't mean they don't drive IT bonkers.
    Damaged. Lost. Stolen. Too big, too small. Insecure and unreliable. And just plain annoying. If you're in IT, there's just not much to like about laptops.
  • +

    Ghosts in the machine, spooks on the wire 30 October, 2007 10:43:42

    Haunted by data trails, zombie data miners and the death of our civil liberties
    On the Internet, there's always a ghost in the room -- watching you, listening, recording your activities and interests, aggregating profiles or categorizing you, and whispering secrets and lies about you to others again and again.
  • +

    Dark secrets, ugly truths: When ethics and IT collide 18 September, 2007 09:56:03

    With IT's unfettered access to both professional and personal data, should "follow your conscience" be part of the job description?
    It still weighs heavily on Bryan's mind, what he found on that executive's computer, especially when he thinks of his own daughters. He's particularly troubled that the man he discovered using a company computer to view pornography of Asian women and of children was subsequently promoted and moved to China to run a manufacturing plant.
Additional Resources
Executive Guides
Whitepapers

Newsletter Subscription

Sign up for our CIO newsletters!
Weekly coverage of the issues that impact corporate and government information
RSS Feeds

Privacy activists have been lamenting increasing surveillance by cameras and warn of abuse by authorities who have access to them. But two additional trends portend a disturbing new direction.

The first trend: Cameras are increasingly monitoring noncriminals engaged in technically legal behaviour. The second trend: Special new artificial intelligence software is processing video feeds to look for unacceptable behaviour.

The machines are watching us, and they are making judgments about what we do.

Another way of looking at these colliding trends is that we are beginning to offload the human capacity for ethics, morality and good citizenship to computer systems. At the very least, these systems are replacing the traditional role of the nosy neighbor.

So much for the honour system

Troy University, based in the US state of Alabama, has about 11,000 online students worldwide and plans to unveil a new system this northern autumn for catching students who cheat during online tests. The system is made by Software Secure and costs each student $US125.

Fingerprint authentication assures that only the registered student (rather than a smarter friend) is actually taking a test. Special software enables the school to lock the student's computer so he can't search for answers locally or even online. A peripheral device contains a microphone and a camera pointed up at a ball with a mirror surface, which gives the camera a 360-degree view. The audio and video is sent over the Internet for "processing" — and that's where things get really interesting.

Software listens to the audio and watches the video and flags any suspicious noises or movements. School officials or instructors can then check the flagged portions of the feeds and decide whether cheating has taken place.

Software Secure is marketing the system to a wide range of schools and testing organizations that administer tests.

What's really going on here?

Surveillance cameras for catching crooks have existed for decades in banks, jewellry stores, liquor stores and other locations where robberies are likely. Usually, the recorded footage is reviewed only after crimes have taken place. In recent years, "red light" cameras have been deployed as nonhuman witnesses to moving traffic violations. Police in some cities set up cameras on streets, so if a crime is reported, they can check the footage. Airport security areas, Las Vegas casinos, stadiums and other public venues are certain to contain surveillance cameras to catch criminals.

The Software Secure anticheating system would be merely interesting and novel if it weren't part of a growing trend in which software watches noncriminals to enforce ethics, morality and good citizenship, not felony laws. Here are more examples.

The Weymouth and Portland Borough Council in England plans to hide surveillance cameras in trash bins to make sure residents put bins in the right place at the right time. These "TrashCams" will enable town officials to issue tickets and fines of up to 10,000 pounds to residents who put bins in the wrong spot or outside the scheduled pickup hours.

An Illinois school district fired a custodian two weeks ago for exceeding his break time based on evidence gathered by a hidden video surveillance camera in the teachers' lounge.

Schools are increasingly installing cameras to spy on students. The stated reasons include the prosecution of crimes likely to occur at a school such as vandalism and theft, but the cameras also can be used to enforce school rules such as tardiness, truancy and running in the halls.

How that slippery slope works

Is it a good idea to put cameras everywhere to punish noncriminal behaviour? Most people would say no. So how does it happen? It starts with justifying the use of surveillance and then reinforcing the decision, often in the following sequence:

1. Dramatic fears are used for justification. Terrorism and violent crime — such as big, horrifying news events like Columbine and Virginia Tech — are trotted out by people in charge of security to justify cameras everywhere.

2. Cost is another justification. Cash-strapped school districts and other organizations think that cameras can save money. It's cheaper to install 20 cameras and hire one guard than it is to hire 20 guards.

3. When big events do happen on camera, it's news. We hear about most of the high-profile, true-crime, happy-ending events where a real crook is busted with the help of a camera and then brought to justice. These stories build our comfort level with ubiquitous surveillance and strengthen the hand of those who want cameras watching everyone, all the time.

4. Most of the activity caught on tape is noncriminal. Once the cameras are installed, the big events almost never happen — but the cameras are recording everyone anyway.

5. There they are in black and white (and, increasingly, in colour): People doing rude things, bending or breaking minor rules, abusing privileges, cheating, disturbing others, cussing, spitting, cutting in line, using profane hand gestures.

6. The moment of truth comes: What to do about it? Next thing you know, organizations start taking action on every transgression, even when no law has been broken.

On the one hand, there's nothing wrong with people getting caught for being unkind, unethical, using profanity, chewing gum in class, littering and other minor but unpleasant actions. On the other hand, do we want to live in a world where cameras and computers watch our every move and report every minor transgression? Are we heading toward a system where fines are issued on the spot for profanity, like in the 1993 Sylvester Stallone movie Demolition Man?

Are we moving to a society where right and wrong is synonymous with "caught on tape" or "not caught on tape"? Has anyone even noticed that we're sliding down this slippery slope?

More about HIS Limited, Brother
Market Place
 

2008 CIO Summit

19th August, 2008 Four Seasons Hotel, Sydney Developed in partnership with CIO Magazine, IDC, INTEP and the CIO Executive Council.

The world of the CIO is extremely complex and diverse. Multiple priorities demand attention and decisions are needed instantly. Individual teams need to be driven towards common goals, and businesses strive to become more mobile, agile and responsive. For CIOs, the challenge never ends.

Every year the CIO Summit identifies what is top of mind for CIOs across Australia and New Zealand, and offers insight for CIO benchmarking and vendor strategic planning alike.

Recent IDC research shows that over 59% of CIO's believe that 'to achieve their business strategies, technology should be used more aggressively than today.'

Join us on August 19th to discover how this is possible with the latest technologies including Virtualisation, Web 2.0, IP Surveillance and Software as a Service (Saas).

Click here for registration.

Click here for more information.

Please email Denyse_Robertson@idg.com.au for further information.

  • +

    CIO Live Podcast #79: Brent D Taylor, author of The Outsider's Edge: The Making of Self-Made Billionaires Part II 05 October, 2007 06:00:00

    For his new book, The Outsider's Edge: The Making of Self-Made Billionaires, social researcher Brent D Taylor spent four years of intensive research investigating the psychological make-up and backgrounds of some of the world's richest men and women, including IT luminaries Bill Gates, Larry Ellison and Steve Jobs. Taylor discovered that, despite working in different industries and coming from different upbringings, they all have one thing in common -- they are all outsiders.
  • +

    CIO Live Podcast #78: Brent D Taylor, author of The Outsider's Edge: The Making of Self-Made Billionaires 28 September, 2007 17:34:25

    For his new book, The Outsider's Edge: The Making of Self-Made Billionaires, social researcher Brent D Taylor spent four years of intensive research investigating the psychological make-up and backgrounds of some of the world's richest men and women, including IT luminaries Bill Gates, Larry Ellison and Steve Jobs. Taylor discovered that, despite working in different industries and coming from different upbringings, they all have one thing in common -- they are all outsiders.
  • +

    CIO Live Podcast #77: Panasonic Speeds Up Trans-Pacific File Transfers, Part III 21 September, 2007 07:00:00

    Part three in our three-part special report from CIO's sister publication Network World in the US, as Paul Desmond reports from the Network World IT Roadmap Conference in Santa Clara, California. With development teams in the US and Japan, Panasonic needed a more efficient way to move very large files between the two locations. Iben Rodriguez, IT consultant for Panasonic Research and Development, explains how a storage-area network and virtual server technology helped speed up WAN performance.
  • +

    CIO Live Podcast #76: Panasonic Speeds Up Trans-Pacific File Transfers, Part II 14 September, 2007 07:00:00

    Part two in our three-part special report from CIO's sister publication Network World in the US, as Paul Desmond reports from the Network World IT Roadmap Conference in Santa Clara, California. With development teams in the US and Japan, Panasonic needed a more efficient way to move very large files between the two locations. Iben Rodriguez, IT consultant for Panasonic Research and Development, explains how a storage-area network and virtual server technology helped speed up WAN performance.
  • +

    CIO Live Podcast #75: Panasonic Speeds Up Trans-Pacific File Transfers, Part I 07 September, 2007 07:00:05

    Part one in our three-part special report from CIO's sister publication Network World in the US, as Paul Desmond reports from the Network World IT Roadmap Conference in Santa Clara, California. With development teams in the US and Japan, Panasonic needed a more efficient way to move very large files between the two locations. Iben Rodriguez, IT consultant for Panasonic Research and Development, explains how a storage-area network and virtual server technology helped speed up WAN performance.
  • +

    Best Western forced to play defense on data breach disclosure 29 August, 2008 08:08:00

    Could hotel chain have done a better job of defusing story about system intrusion?
    The headline in this week's Glasgow Sunday Herald -- "Revealed: 8 million victims in the world's biggest cyber heist" -- was a grabber.
  • +

    US Terror threat system crippled by technical flaws 28 August, 2008 09:53:00

    US Congress charges that US$500m project to prevent another 9/11 is a complete failure.
    A US House subcommittee is charging that a US$500 million IT project intended to "connect the dots" on terrorists and help prevent another 9/11 is a failure; it can't even handle basic Boolean search terms, such as "and, or and not."
  • +

    Malware infects space station laptops 28 August, 2008 08:15:00

    Not the first time, says NASA; astronauts load up Norton AntiVirus
    Malware has managed to get off the planet and onto the International Space Station, NASA confirmed yesterday. And it's not the first time that a worm or virus has stowed away on a trip into orbit.
  • +

    Separation of duties and IT security 28 August, 2008 09:40:00

    Muddied responsibilities create unwanted risk. Kevin Coleman says auditors may start labeling poorly defined IT duties as a material deficiency.
    Separation of duties is a key concept of internal controls and is the most difficult and sometimes the most costly one to achieve. This objective is achieved by disseminating the tasks and associated privileges for a specific security process among multiple people.
  • +

    How to recruit and retain the best young security employees 27 August, 2008 08:32:00

    Today's youngest generation of workers, known as Generation Y, have different career goals than their parents did. What do you need to know to get them to work for you?
    The final installment in a series of articles about generational differences and security. Part one looked at managing workers in different age groups. Part two examined the types of security concerns that are most commonly associated with different generations in the general workforce. This article provides recruiting and retention advice for security employees.
CIO Webcast Innovation #8 - What are the biggest roadblocks to IT's involvement in innovation at your company?
Watch the latest latest edition of CIO Innovation which is now available for download.
Watch the webcast
Sign up to the CIO Innovation update email


CIO Live Podcast #79: Brent D Taylor, author of The Outsider's Edge: The Making of Self-Made Billionaires Part II
Listen to the latest edition of CIO Live which is now available for download.
Listen to the podcast
Sign up to the CIO Live email
Whitepaper

Understanding Email Marketing: A Guide for SMBs

Email marketing is often viewed as a marketers silver bullet. If used effectively, email campaigns will provide strong results for a limited spend each and every time. Download this white paper to discover how email marketing can work for you and your business.

Sponsored Links