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Ticked Off at Tick the Box Mentality 04 February, 2008 13:01:15
Does your executive search firm know the difference between an MIS manager and a CIO, and if it does, can it explain that difference to its corporate clients?Does your executive search firm know its MIS managers from its elbow? Does it even know the difference between an MIS manager and a CIO, and if it does, can it explain that difference to its corporate clients?
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10 things we hate about laptops 16 November, 2007 12:40:09
Sure, laptops have revolutionized the way we compute. That doesn't mean they don't drive IT bonkers.Damaged. Lost. Stolen. Too big, too small. Insecure and unreliable. And just plain annoying. If you're in IT, there's just not much to like about laptops. - +
Ghosts in the machine, spooks on the wire 30 October, 2007 10:43:42
Haunted by data trails, zombie data miners and the death of our civil libertiesOn the Internet, there's always a ghost in the room -- watching you, listening, recording your activities and interests, aggregating profiles or categorizing you, and whispering secrets and lies about you to others again and again.
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Privacy activists have been lamenting increasing surveillance by cameras and warn of abuse by authorities who have access to them. But two additional trends portend a disturbing new direction.
The first trend: Cameras are increasingly monitoring noncriminals engaged in technically legal behaviour. The second trend: Special new artificial intelligence software is processing video feeds to look for unacceptable behaviour.
The machines are watching us, and they are making judgments about what we do.
Another way of looking at these colliding trends is that we are beginning to offload the human capacity for ethics, morality and good citizenship to computer systems. At the very least, these systems are replacing the traditional role of the nosy neighbor.
So much for the honour system
Troy University, based in the US state of Alabama, has about 11,000 online students worldwide and plans to unveil a new system this northern autumn for catching students who cheat during online tests. The system is made by Software Secure and costs each student $US125.
Fingerprint authentication assures that only the registered student (rather than a smarter friend) is actually taking a test. Special software enables the school to lock the student's computer so he can't search for answers locally or even online. A peripheral device contains a microphone and a camera pointed up at a ball with a mirror surface, which gives the camera a 360-degree view. The audio and video is sent over the Internet for "processing" — and that's where things get really interesting.
Software listens to the audio and watches the video and flags any suspicious noises or movements. School officials or instructors can then check the flagged portions of the feeds and decide whether cheating has taken place.
Software Secure is marketing the system to a wide range of schools and testing organizations that administer tests.
What's really going on here?
Surveillance cameras for catching crooks have existed for decades in banks, jewellry stores, liquor stores and other locations where robberies are likely. Usually, the recorded footage is reviewed only after crimes have taken place. In recent years, "red light" cameras have been deployed as nonhuman witnesses to moving traffic violations. Police in some cities set up cameras on streets, so if a crime is reported, they can check the footage. Airport security areas, Las Vegas casinos, stadiums and other public venues are certain to contain surveillance cameras to catch criminals.
The Software Secure anticheating system would be merely interesting and novel if it weren't part of a growing trend in which software watches noncriminals to enforce ethics, morality and good citizenship, not felony laws. Here are more examples.
The Weymouth and Portland Borough Council in England plans to hide surveillance cameras in trash bins to make sure residents put bins in the right place at the right time. These "TrashCams" will enable town officials to issue tickets and fines of up to 10,000 pounds to residents who put bins in the wrong spot or outside the scheduled pickup hours.
An Illinois school district fired a custodian two weeks ago for exceeding his break time based on evidence gathered by a hidden video surveillance camera in the teachers' lounge.
Schools are increasingly installing cameras to spy on students. The stated reasons include the prosecution of crimes likely to occur at a school such as vandalism and theft, but the cameras also can be used to enforce school rules such as tardiness, truancy and running in the halls.
How that slippery slope works
Is it a good idea to put cameras everywhere to punish noncriminal behaviour? Most people would say no. So how does it happen? It starts with justifying the use of surveillance and then reinforcing the decision, often in the following sequence:
1. Dramatic fears are used for justification. Terrorism and violent crime — such as big, horrifying news events like Columbine and Virginia Tech — are trotted out by people in charge of security to justify cameras everywhere.
2. Cost is another justification. Cash-strapped school districts and other organizations think that cameras can save money. It's cheaper to install 20 cameras and hire one guard than it is to hire 20 guards.
3. When big events do happen on camera, it's news. We hear about most of the high-profile, true-crime, happy-ending events where a real crook is busted with the help of a camera and then brought to justice. These stories build our comfort level with ubiquitous surveillance and strengthen the hand of those who want cameras watching everyone, all the time.
4. Most of the activity caught on tape is noncriminal. Once the cameras are installed, the big events almost never happen — but the cameras are recording everyone anyway.
5. There they are in black and white (and, increasingly, in colour): People doing rude things, bending or breaking minor rules, abusing privileges, cheating, disturbing others, cussing, spitting, cutting in line, using profane hand gestures.
6. The moment of truth comes: What to do about it? Next thing you know, organizations start taking action on every transgression, even when no law has been broken.
On the one hand, there's nothing wrong with people getting caught for being unkind, unethical, using profanity, chewing gum in class, littering and other minor but unpleasant actions. On the other hand, do we want to live in a world where cameras and computers watch our every move and report every minor transgression? Are we heading toward a system where fines are issued on the spot for profanity, like in the 1993 Sylvester Stallone movie Demolition Man?
Are we moving to a society where right and wrong is synonymous with "caught on tape" or "not caught on tape"? Has anyone even noticed that we're sliding down this slippery slope?
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CIO Live Podcast #79: Brent D Taylor, author of The Outsider's Edge: The Making of Self-Made Billionaires Part II 05 October, 2007 06:00:00
For his new book, The Outsider's Edge: The Making of Self-Made Billionaires, social researcher Brent D Taylor spent four years of intensive research investigating the psychological make-up and backgrounds of some of the world's richest men and women, including IT luminaries Bill Gates, Larry Ellison and Steve Jobs. Taylor discovered that, despite working in different industries and coming from different upbringings, they all have one thing in common -- they are all outsiders. - +
CIO Live Podcast #78: Brent D Taylor, author of The Outsider's Edge: The Making of Self-Made Billionaires 28 September, 2007 17:34:25
For his new book, The Outsider's Edge: The Making of Self-Made Billionaires, social researcher Brent D Taylor spent four years of intensive research investigating the psychological make-up and backgrounds of some of the world's richest men and women, including IT luminaries Bill Gates, Larry Ellison and Steve Jobs. Taylor discovered that, despite working in different industries and coming from different upbringings, they all have one thing in common -- they are all outsiders. - +
CIO Live Podcast #77: Panasonic Speeds Up Trans-Pacific File Transfers, Part III 21 September, 2007 07:00:00
Part three in our three-part special report from CIO's sister publication Network World in the US, as Paul Desmond reports from the Network World IT Roadmap Conference in Santa Clara, California. With development teams in the US and Japan, Panasonic needed a more efficient way to move very large files between the two locations. Iben Rodriguez, IT consultant for Panasonic Research and Development, explains how a storage-area network and virtual server technology helped speed up WAN performance. - +
CIO Live Podcast #76: Panasonic Speeds Up Trans-Pacific File Transfers, Part II 14 September, 2007 07:00:00
Part two in our three-part special report from CIO's sister publication Network World in the US, as Paul Desmond reports from the Network World IT Roadmap Conference in Santa Clara, California. With development teams in the US and Japan, Panasonic needed a more efficient way to move very large files between the two locations. Iben Rodriguez, IT consultant for Panasonic Research and Development, explains how a storage-area network and virtual server technology helped speed up WAN performance. - +
CIO Live Podcast #75: Panasonic Speeds Up Trans-Pacific File Transfers, Part I 07 September, 2007 07:00:05
Part one in our three-part special report from CIO's sister publication Network World in the US, as Paul Desmond reports from the Network World IT Roadmap Conference in Santa Clara, California. With development teams in the US and Japan, Panasonic needed a more efficient way to move very large files between the two locations. Iben Rodriguez, IT consultant for Panasonic Research and Development, explains how a storage-area network and virtual server technology helped speed up WAN performance.
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Data-center security tools to not overlook 10 October, 2008 11:37:00
With the rise of security suites, it's time to consider some emerging security tools and rethink othersProtecting a corporate data center is like trying to keep an elephant safe from a swarm of flies. Despite your best efforts, bites happen. As the staples of security -- such as firewalls, antivirus software, spam and spyware filters -- come together in suites of products that allow for sophisticated management, there are other security tools either emerging or worth a rethink. - +
IBM, Secret Service, others study identity/cybercrime issues 09 October, 2008 10:09:00
Center for Applied Identity Management Research organization teams experts in criminal justice, financial crime, biometrics, cybercrime and cyberdefense, data protection, homeland security and national defense.IBM, LexisNexis and the Secret Service are among a group of corporations, government agencies and academic institutions that has formed to study and help solve identity management challenges around cybercrime, terrorism and narcotics trafficking. - +
Strange account management at Amazon 09 October, 2008 09:51:00
A careless login led to the discovery of some strange ccount management practices at one of the Internet's largest retailers.Via the RISKS mailing list comes an interesting tale of poor online account management at a major online retailer. According to Graham Bennett, accounts with Amazon display an odd behaviour that doesn't seem to have attracted much attention in the past. - +
Cambridge lab sets quantum key world record 09 October, 2008 07:51:00
Researchers can now shift encryption keys around at speeds of 1Mbps.The hugely promising security technology of Quantum Key Distribution (QKD) has moved an important step closer to commercialization with the announcement by UK-based researchers that they can now shift encryption keys around at speeds of 1Mbps. - +
Palin hacking charge flawed, lawyers say 09 October, 2008 07:28:00
Case considered a misdemeanor offence not a felony.David Kernell is facing five years in prison for allegedly hacking into Alaska Governor Sarah Palin's Yahoo e-mail account, but lawyers watching the case say that the felony charge against him is a bit of a stretch.
F-Secure achieves excellent results in Internet security suite comparison 10 October, 2008 14:37:00
Lock It Up With Maxtor BlackArmour, Hardware Encrypted Storage Provides Government Grade Security For Consumers 10 October, 2008 09:04:00
Pitney Bowes MapInfo Launches New Version of AnySite 10 October, 2008 05:58:00
IOGEAR Gears Up in Australia 09 October, 2008 20:18:00
Internet Service Providers offer new unlimited Online Backup from F-Secure 09 October, 2008 19:42:00
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