Opinions
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Ticked Off at Tick the Box Mentality 04 February, 2008 13:01:15
Does your executive search firm know the difference between an MIS manager and a CIO, and if it does, can it explain that difference to its corporate clients?Does your executive search firm know its MIS managers from its elbow? Does it even know the difference between an MIS manager and a CIO, and if it does, can it explain that difference to its corporate clients? - +
Strategies for Dealing With IT Complexity 24 December, 2007 10:30:47
Every innovation, every business process improvement, comes with an IT complexity tax that must be paid by CIOs in time, money and sweat. Here are strategies to mitigate the increasing complexity of IT as it enables new business.Every innovation, every business process improvement, comes with an IT complexity tax that must be paid by CIOs in time, money and sweat. Here are strategies to mitigate the increasing complexity of IT as it enables new business. - +
Doing Your Sums on . . . Build, Buy or Rent 05 November, 2007 13:32:30
You’re trying to build a world-class IT team, but everyone’s going after the same talent pool. What mix works best? Should you grow your own, draft your players or barter your way to the line-up you want to field?CIOs should never forget that while new technologies have a maturity cycle, the maturity cycle for human beings in IT is even longer - +
Your World. . . Hacked 02 October, 2007 10:51:23
As your business becomes more collaborative and global, the risks to your company’s trade secrets rise proportionally. Fortunately, there are new strategies to protect the data that allows you to competeThe call to Bob Bailey, an IT executive with a major US government contractor, came on an otherwise ordinary day in October 2003. "Why are you attacking us?" demanded the caller, an IT leader with a Silicon Valley manufacturer. He wanted to know why Bailey's company had launched a denial-of-service attack against his network - +
When Egos Dare 05 June, 2007 10:17:02
For some observers and practitioners, the federated model brings the best elements of centralization and decentralization to the IT table. Others aren’t so sure . . .The monarch was dead. Demoralized and shaken, the organization spent time mourning for a popular and high-profile CIO who had reigned for many years. Then, with time starting to dull the pain, the young princes began sharpening their knives, sensing their best opportunity in years to seize power
The Australia-US Free Trade Agreement will bring major changes to Australian government procurement.
Change is coming to Australian government procurement, and it is coming fast. When the Australia-US Free Trade Agreement (FTA) came into effect on January 1, 2005, most procurement and contracts managers across the country would have taken a close look at Chapter 15 and asked "Do we comply?" No doubt many US officials did the same.
In 20-odd pages of new rules, Chapter 15 of the FTA requires changes to procurement process, documentation and reporting, at both federal and state levels. For Commonwealth agencies, these changes are reflected in new Commonwealth Procurement Guidelines (CPGs). With the January 1 deadline having now passed, any agency that fails to implement the new CPGs may soon be dealing with the consequences of non-compliance.
Less Flexibility, Less Freedom
So, what has changed? In general terms, the goal has been to level the playing field, and make government procurement more transparent. Rather than playing favourites with local vendors, governments are now required to treat Australian and US vendors the same, and there are new reporting requirements to back it up.
In practical terms, this means the end of some familiar techniques for building flexibility and freedom into the procurement process.
Gone are the days of releasing key tenders on a short fuse, giving vendors very little time to prepare and submit their bids. Short response times tend to favour "insiders" who, through working with an agency, get early notice of projects and have more time to put together a strong bid. From now on, agencies are required to publish annual notices of their procurement plans, and tender response times must give vendors adequate time to prepare bids. This will vary according to the complexity of the project, but the general rule will be 30 days or more.
Another area to change is tender documentation. It is quite common for Requests for Tender (RFTs) to keep the evaluation criteria somewhat vague, so that an agency is free to decide what really matters once all bids are in. It is also common for those criteria to include things like local industry participation, or a proven track record of working with a particular agency. Since January 1, this has all changed. Evaluation criteria must now be exhaustively spelled out in the RFT, and things like local industry preference are not allowed (with limited exceptions).
Even a decision to abandon a tender is affected by the FTA. Previously, most RFTs made it clear that an agency could stop at any time, without giving reasons. Now, an agency can only abandon a tender where it believes it is not in the public interest to go ahead. In most cases, this will not be a problem. But if a tender is stopped to avoid awarding a contract to an unpopular vendor, that decision would be wide open to challenge.
More Complexity
For the old hands of government procurement, getting to grips with the post-FTA rules ought to be pretty straightforward. But with many purchasing decisions devolved to line managers, the inexperienced or infrequent buyer of goods and services is now facing an increasingly complex compliance challenge.
Suppose you are a branch manager and you need a consultant to review and report on the delivery of some funding program. What do you do?
Can you simply give the contract to a particular expert, or do you need to go out to tender? If a tender is required, does it have to be open, or can you restrict it to a panel of approved providers? Are your options better if the contract value is below a certain amount? Which RFT templates should you use, and how do you decide which optional clauses, schedules and so on to include? What is the difference between "descriptive" and "functional" requirements, and which ones can you use in the project specification? Working through these issues is no picnic, especially if you are in a hurry.
More Reporting
Reporting on tenders and contracts has also been made more complex. Australian Federal Financial Management and Accountability (FMA) regulations already require Commonwealth agencies to report all contracts worth $2000 or more in the Gazette Publishing System. The Senate Order (also known as the "Murray Order") requires agencies to report various details of contracts worth $100,000 or more via their Web sites. Now, the FTA adds similar reporting for construction contracts worth from about $9.4 million and other contracts for goods or services worth about $82,000 or more.
More Challenges
On one view, the FTA merely tinkers with existing procurement policy. It is no radical change. But that view ignores the impact of a new approach to tender challenges.
To date, challenges to tender outcomes have been relatively rare in Australia. However, challenges look set to become more common. Not only does the FTA require agencies to encourage vendors to raise and resolve complaints directly, but it also requires an impartial administrative or judicial authority to receive and review tender challenges.
If the process or documentation for a significant tender falls short of FTA requirements, do not be surprised if a disgruntled vendor tests these waters.
Time to Panic?
Although there is no immediate need to panic, it would be unwise just to sit back and see what happens. Inevitably, someone will be the guinea pig for this new regime. You probably do not want that to be you.
As a minimum, anyone involved in government procurement needs to understand the major changes, how they apply to your agency, and what needs to be done to ensure compliance. If you have not already done so, you should review your policies, processes and documentation, and communicate those changes to relevant staff. It is also a good opportunity to try new tools and services that can take the pain and complexity out of the procurement process.
In many respects, it is business as usual for contracts and procurement teams. But stay tuned for tender challenges. They may not happen overnight, but they will happen.
Jamie Wodetzki is CEO of SpeedLegal and was previously a senior associate with a with a national law firm (www.speedlegal.com.au).
2008 CIO Summit
19th August, 2008 Four Seasons Hotel, Sydney Developed in partnership with CIO Magazine, IDC, INTEP and the CIO Executive Council.
The world of the CIO is extremely complex and diverse. Multiple priorities demand attention and decisions are needed instantly. Individual teams need to be driven towards common goals, and businesses strive to become more mobile, agile and responsive. For CIOs, the challenge never ends.
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Join us on August 19th to discover how this is possible with the latest technologies including Virtualisation, Web 2.0, IP Surveillance and Software as a Service (Saas).
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CIO Live Podcast #79: Brent D Taylor, author of The Outsider's Edge: The Making of Self-Made Billionaires Part II 05 October, 2007 06:00:00
For his new book, The Outsider's Edge: The Making of Self-Made Billionaires, social researcher Brent D Taylor spent four years of intensive research investigating the psychological make-up and backgrounds of some of the world's richest men and women, including IT luminaries Bill Gates, Larry Ellison and Steve Jobs. Taylor discovered that, despite working in different industries and coming from different upbringings, they all have one thing in common -- they are all outsiders. - +
CIO Live Podcast #78: Brent D Taylor, author of The Outsider's Edge: The Making of Self-Made Billionaires 28 September, 2007 17:34:25
For his new book, The Outsider's Edge: The Making of Self-Made Billionaires, social researcher Brent D Taylor spent four years of intensive research investigating the psychological make-up and backgrounds of some of the world's richest men and women, including IT luminaries Bill Gates, Larry Ellison and Steve Jobs. Taylor discovered that, despite working in different industries and coming from different upbringings, they all have one thing in common -- they are all outsiders. - +
CIO Live Podcast #77: Panasonic Speeds Up Trans-Pacific File Transfers, Part III 21 September, 2007 07:00:00
Part three in our three-part special report from CIO's sister publication Network World in the US, as Paul Desmond reports from the Network World IT Roadmap Conference in Santa Clara, California. With development teams in the US and Japan, Panasonic needed a more efficient way to move very large files between the two locations. Iben Rodriguez, IT consultant for Panasonic Research and Development, explains how a storage-area network and virtual server technology helped speed up WAN performance. - +
CIO Live Podcast #76: Panasonic Speeds Up Trans-Pacific File Transfers, Part II 14 September, 2007 07:00:00
Part two in our three-part special report from CIO's sister publication Network World in the US, as Paul Desmond reports from the Network World IT Roadmap Conference in Santa Clara, California. With development teams in the US and Japan, Panasonic needed a more efficient way to move very large files between the two locations. Iben Rodriguez, IT consultant for Panasonic Research and Development, explains how a storage-area network and virtual server technology helped speed up WAN performance. - +
CIO Live Podcast #75: Panasonic Speeds Up Trans-Pacific File Transfers, Part I 07 September, 2007 07:00:05
Part one in our three-part special report from CIO's sister publication Network World in the US, as Paul Desmond reports from the Network World IT Roadmap Conference in Santa Clara, California. With development teams in the US and Japan, Panasonic needed a more efficient way to move very large files between the two locations. Iben Rodriguez, IT consultant for Panasonic Research and Development, explains how a storage-area network and virtual server technology helped speed up WAN performance.
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Citibank debit card fraud highlights ATM vulnerabilities 08 July, 2008 08:17:53
'Back-end servers are kind of a joke,' and the trouble doesn't end thereMalicious ATM intrusions, such as the late-winter breach that resulted in the compromise of Citibank debit card data, are not at all surprising given the vulnerable state of many of the servers and other components involved in processing such transactions, according to some industry representatives. - +
How to not have your Web site hacked like Sony's 07 July, 2008 08:23:22
A SQL injection attack was used to plant malicious code on pages of two popular Sony Playstation games - SingStar Pop and God of War, reports security company Sophos. Hundreds of Web pages from other businesses have also been compromised.The US Sony Playstation Web site is the latest high-profile victim of a hacker attack on business sites that's spreading malware at breakneck pace, says a security vendor. - +
AG launches review into national e-security 07 July, 2008 11:07:49
Howard's security agenda dragged over coals.A review of Australia's top e-security projects lead by the Attorney-General's Department has been launched to scrutinise the Howard's government's $73 million E-Security National Agenda. - +
Selling zero-day exploits has a down side 07 July, 2008 10:16:36
There is an ongoing argument about the ethics of selling 0-day exploits on the open market: It helps if you don't sell exploits targeting the company you work for.Information Security can sometimes be a funny field to work in. Some days it seems as if anybody with their hands on unpublished exploit code can sell it for all they're worth, and others it seems that they are set to become the target of law enforcement and the companies the code affects. It does help if you don't work for one of the companies that is set to be affected by the exploits you are trying to sell and aren't trying to bootstrap a competing company in the process. - +
'I have a lost laptop horror story for you' 30 June, 2008 10:08:14
The devil of identity theft is in the details that follow...The devil of identity theft is in the details that follow: Russ Jones tells a tale of woe that isn't particularly dramatic -- or rare -- and yet it's exactly the kind of story that worries me enough to ignore my better judgment and buy identity-theft protection from my insurance provider.
Zepto release the Mythos, the 2nd installment in the Centrino 2 refresh 09 July, 2008 12:05:00
Symantec Data Protection Solutions Preferred by Users and Industry Experts 09 July, 2008 11:56:00
Frost & Sullivan: Australia’s Mobile Advertising Spend to Grow 300 Per Cent in 2008 09 July, 2008 07:57:00
DIARY ALERT - Symantec data leakage prevention seminars 08 July, 2008 17:20:00
Dimension Data Appoints New National Human Resources Director 08 July, 2008 16:58:00
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Application Modernization: Preserving Your Organization’s DNA
Modernization has once again attained buzz-word status. But like any other term with billions of dollars swimming around it, modernization has taken on some unexpected connotations. Read on to discover how to embrace modernization in your organization successfully.









