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Process Trip 04 February, 2008 13:07:03
Why Maritz Travel revamped key business processes — and how business and IT came together to make it workWhen Rich Phillips became COO OF Maritz Travel about two and-a-half years ago, he sat down and took a hard look at the big industry picture - +
Ticked Off at Tick the Box Mentality 04 February, 2008 13:01:15
Does your executive search firm know the difference between an MIS manager and a CIO, and if it does, can it explain that difference to its corporate clients?Does your executive search firm know its MIS managers from its elbow? Does it even know the difference between an MIS manager and a CIO, and if it does, can it explain that difference to its corporate clients? - +
How to Get Real About Strategic Planning 04 February, 2008 12:50:59
Everyone agrees that having a strategic plan for IT is a good thing but most CIOs approach the process with fear and loathing. In fact, the majority of CIOs (and the enterprises they work for) are faking it when it comes to strategic planning. Isn't it time we all got real?Oh, it must be nice to be the CIO of a FedEx or a GE or a Credit Suisse. Places where IT and the business are so tightly aligned you can barely tell the two apart. Where corporate leaders understand that IT is a strategic asset and support it as such - +
Toxic Mix or Bit of a Mixed Blessing? 31 December, 2007 10:36:30
“Eye of newt, and toe of frog, Wool of bat, and tongue of dog . . . ” The inter-generational office brew of Boomer, Gen X and Gen Y may not be quite as odious as that of the three witches in Shakespeare’s Macbeth, but even so it makes “for a charm of powerful trouble”"Eye of newt, and toe of frog, Wool of bat, and tongue of dog . . . " The inter-generational office brew of Boomer, Gen X and Gen Y may not be quite as odious as that of the three witches in Shakespeare's Macbeth, but even so it makes "for a charm of powerful trouble" - +
Strategies for Dealing With IT Complexity 24 December, 2007 10:30:47
Every innovation, every business process improvement, comes with an IT complexity tax that must be paid by CIOs in time, money and sweat. Here are strategies to mitigate the increasing complexity of IT as it enables new business.Every innovation, every business process improvement, comes with an IT complexity tax that must be paid by CIOs in time, money and sweat. Here are strategies to mitigate the increasing complexity of IT as it enables new business.
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10 things we hate about laptops 16 November, 2007 12:40:09
Sure, laptops have revolutionized the way we compute. That doesn't mean they don't drive IT bonkers.Damaged. Lost. Stolen. Too big, too small. Insecure and unreliable. And just plain annoying. If you're in IT, there's just not much to like about laptops.
Read up on the latest ideas and technologies from companies that sell hardware, software and services. Newsletter Subscription
After a working lunch at a workshop, a senior IT manager at a global telecommunications company approached me with a problem. Over the course of several mergers, acquisitions and reorgs, his firm now had three work-order processing systems. His boss had told him to get it down to one over the next six months. He wanted advice.
So I asked, which system did the users seem to like best and why? He said he didn't know. I suggested he organize a meeting between the three user groups to thrash out which one made the most sense for the most people. Make them pick. He hadn't thought of that. Unfortunately, his firm's IT culture had IT, not users, "owning" systems consolidation after reorgs. Baby-sitting interdepartmental user meetings was frowned on, he asserted.
I couldn't help myself: I told him he was setting himself up to fail. If he unilaterally imposed a system, he would tick off the two groups whose systems lost out. Even if he were able to sell his choice internally, he'd have to understand the ins, outs and usage of each system. What's more, while he might know the IT budget for each system, he probably didn't know what the real business costs were for the business units. This was neither his decision nor IT's to make, I argued. The users knew more about what they needed than he did. They should own the choice. Substituting his technical assessment of systems for their business judgement about work-order processes guaranteed infighting.
As we talked, I was shocked to discover this wasn't some rinky-dink consolidation of a few backwater apps; these systems managed and tracked billions of dollars in equipment and servicing orders. While the need for enterprise standardization was completely understandable, the notion that IT should set those standards was not. I pleaded with him to go to his boss's boss — the CIO — and request that he call the users together. "Have the CIO position you as business partner," I begged. "If you're seen as the systems dictator, these users have a real incentive to help you fail. Please . . . CYA." He said he would.
2008 CIO Summit
19th August, 2008 Four Seasons Hotel, Sydney Developed in partnership with CIO Magazine, IDC, INTEP and the CIO Executive Council.
The world of the CIO is extremely complex and diverse. Multiple priorities demand attention and decisions are needed instantly. Individual teams need to be driven towards common goals, and businesses strive to become more mobile, agile and responsive. For CIOs, the challenge never ends.
Every year the CIO Summit identifies what is top of mind for CIOs across Australia and New Zealand, and offers insight for CIO benchmarking and vendor strategic planning alike.
Recent IDC research shows that over 59% of CIO's believe that 'to achieve their business strategies, technology should be used more aggressively than today.'
Join us on August 19th to discover how this is possible with the latest technologies including Virtualisation, Web 2.0, IP Surveillance and Software as a Service (Saas).
Click here for more information.
Please email Denyse_Robertson@idg.com.au for further information.
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CIO Live Podcast #79: Brent D Taylor, author of The Outsider's Edge: The Making of Self-Made Billionaires Part II 05 October, 2007 06:00:00
For his new book, The Outsider's Edge: The Making of Self-Made Billionaires, social researcher Brent D Taylor spent four years of intensive research investigating the psychological make-up and backgrounds of some of the world's richest men and women, including IT luminaries Bill Gates, Larry Ellison and Steve Jobs. Taylor discovered that, despite working in different industries and coming from different upbringings, they all have one thing in common -- they are all outsiders. - +
CIO Live Podcast #78: Brent D Taylor, author of The Outsider's Edge: The Making of Self-Made Billionaires 28 September, 2007 17:34:25
For his new book, The Outsider's Edge: The Making of Self-Made Billionaires, social researcher Brent D Taylor spent four years of intensive research investigating the psychological make-up and backgrounds of some of the world's richest men and women, including IT luminaries Bill Gates, Larry Ellison and Steve Jobs. Taylor discovered that, despite working in different industries and coming from different upbringings, they all have one thing in common -- they are all outsiders. - +
CIO Live Podcast #77: Panasonic Speeds Up Trans-Pacific File Transfers, Part III 21 September, 2007 07:00:00
Part three in our three-part special report from CIO's sister publication Network World in the US, as Paul Desmond reports from the Network World IT Roadmap Conference in Santa Clara, California. With development teams in the US and Japan, Panasonic needed a more efficient way to move very large files between the two locations. Iben Rodriguez, IT consultant for Panasonic Research and Development, explains how a storage-area network and virtual server technology helped speed up WAN performance. - +
CIO Live Podcast #76: Panasonic Speeds Up Trans-Pacific File Transfers, Part II 14 September, 2007 07:00:00
Part two in our three-part special report from CIO's sister publication Network World in the US, as Paul Desmond reports from the Network World IT Roadmap Conference in Santa Clara, California. With development teams in the US and Japan, Panasonic needed a more efficient way to move very large files between the two locations. Iben Rodriguez, IT consultant for Panasonic Research and Development, explains how a storage-area network and virtual server technology helped speed up WAN performance. - +
CIO Live Podcast #75: Panasonic Speeds Up Trans-Pacific File Transfers, Part I 07 September, 2007 07:00:05
Part one in our three-part special report from CIO's sister publication Network World in the US, as Paul Desmond reports from the Network World IT Roadmap Conference in Santa Clara, California. With development teams in the US and Japan, Panasonic needed a more efficient way to move very large files between the two locations. Iben Rodriguez, IT consultant for Panasonic Research and Development, explains how a storage-area network and virtual server technology helped speed up WAN performance.
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Lessons learned from the Kaminsky DNS vulnerability 18 July, 2008 10:25:47
What do we know about the Kaminsky DNS vulnerability, and what has come to light in the time since the initial announcement?There has been a lot of speculation devoted to the impending release of information about a DNS vulnerability discovered and initially announced by Dan Kaminsky almost two weeks ago. A lot of the coverage has been back and forth arguing about whether what has been discovered is relevant or not but the best thing to have done in the intervening period is to have sat on your hands and waited. - +
How CAPTCHA got trashed 15 July, 2008 09:02:49
The wiggly words are now most useful for malware authorsCAPTCHA used to be an easy and useful way for Web administrators to authenticate users. Now it's an easy and useful way for malware authors and spammers to do their dirty work. - +
Five lessons learned about computer security 16 July, 2008 11:15:22
How a hacker turned an illegal hobby into a useful career.Reformed hacker-turned-security-consultant Kevin Mitnick served five years in federal prison for breaking into phone and software company networks. He talks about his past hacking exploits, computer security, and how he turned an illegal hobby into a useful career. - +
Insider threat looms as San Francisco crisis plays out 17 July, 2008 07:54:00
City trying to wrestle its network off jailed 43-year-old who is still refusing to relinquish controlThe unfolding cliffhanger in San Francisco this week -- in which a city network administrator has been arrested for allegedly holding the network hostage -- represents an extreme example of the insider threat that IT security vendors and others have been sounding the alarm about for years. - +
Hack a million systems - earn a job 16 July, 2008 16:12:54
The idea of employing an admitted botnet creator and carding software author might not be palatable for many, but not so for an 18-year old New Zealander.It has been a number of years since the fantasy that hackers will be offered a job by those who they hacked was even a potential reality, but there are reports that this might still be the case in New Zealand.
Satyam’s Q1 revenue up by 43% and Net Profit by 45% YoY; revises revenue and EPS guidance upwards for FY09 18 July, 2008 16:58:00
Informatica Reports Record Second Quarter Results 18 July, 2008 13:01:00
Tumbleweed Releases MailGate 3.6 18 July, 2008 10:01:00
Convergys to Acquire Intervoice, Enhancing Leadership in Relationship Management 17 July, 2008 14:41:00
Borland Management Solutions Put the "M" in Application Lifecycle Management 17 July, 2008 13:43:00
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SOA Governance: Rule your SOA
SOA Governance is no side issue, but rather the key factor to overall SOA and business success! Effective SOA Governance supports your IT organization, aligns business and IT, and provides the foundation for compliance management.
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