- +
Process Trip 04 February, 2008 13:07:03
Why Maritz Travel revamped key business processes — and how business and IT came together to make it workWhen Rich Phillips became COO OF Maritz Travel about two and-a-half years ago, he sat down and took a hard look at the big industry picture - +
Ticked Off at Tick the Box Mentality 04 February, 2008 13:01:15
Does your executive search firm know the difference between an MIS manager and a CIO, and if it does, can it explain that difference to its corporate clients?Does your executive search firm know its MIS managers from its elbow? Does it even know the difference between an MIS manager and a CIO, and if it does, can it explain that difference to its corporate clients? - +
Strategies for Dealing With IT Complexity 24 December, 2007 10:30:47
Every innovation, every business process improvement, comes with an IT complexity tax that must be paid by CIOs in time, money and sweat. Here are strategies to mitigate the increasing complexity of IT as it enables new business.Every innovation, every business process improvement, comes with an IT complexity tax that must be paid by CIOs in time, money and sweat. Here are strategies to mitigate the increasing complexity of IT as it enables new business. - +
9 Paths to Higher Performance 10 December, 2007 14:09:23
When an organization brings together talented people in a creative, collaborative environment it fosters a culture of high performance, which in turn leads to superior business resultsLike high-achieving individuals, some organizations seem to have the Midas touch. Virtually every initiative they touch earns them gold and even those that fail never seem to cost them much of anything at all - +
What Price Innovation? 05 November, 2007 13:44:31
CIOs say they want more than the traditional “your mess for less” relationship with their outsourcing providers. And the providers want to market themselves as partners in innovation. So why isn’t it happening?CIOs say they want more than the traditional "your mess for less" relationship with their outsourcing providers. And the providers want to market themselves as partners in innovation. So why isn't it happening?
- +
Adobe launches hosted services, adds Flash to Acrobat 03 June, 2008 09:02:44
Adobe to launch Web site offering users free hosted services for document creation, sharing and storageAdobe this week is set to unveil the next version of its Adobe Acrobat software, which adds support for the company's Flash multimedia technology. The company also plans to launch a new Web site offering users free hosted services for document creation, sharing and storage. - +
Bill Gates: A New Approach to Capitalism in the 21st Century 28 January, 2008 07:12:19
Transcript of Gates speech, and a Q&A at World Economic Forum in Davos, SwitzerlandAs you all may know, in July I'll make a big career change. I'm not worried; I believe I'm still marketable. I'm a self-starter, I'm proficient in Microsoft Office. I guess that's it. Also I'm learning how to give money away. - +
Clean up your SOAP-based Web services 27 November, 2007 13:16:14
The Test Center inspects five worthy tools for keeping your services squeaky cleanSOAP is the currency of the SOA marketplace -- for now, anyway. Though SOAP's significance may diminish as Web services evolve, its importance for the time being is unquestionable. Therefore, a substantial portion of the QA work by Web service providers and consumers must entail verifying the accurate exchange of SOAP messages. Not surprisingly, several SOAP-focused Web service testing tools have appeared.
Even as its adoption in the enterprise has exploded, open source software remains dogged by questions regarding its legal status. Most recently, Microsoft has claimed that open source violates no fewer than 235 software patents.
Such pronouncements have contributed to an atmosphere of presumed risk regarding open source, and debate over the terms and enforceability of open source licences and the role of patents in software development has only added fuel to the fire.
"We have heard repeatedly from customers that IP [intellectual property] assurance is a major factor in a company's decision to purchase technology," says Susan Hauser, Microsoft's general manager of strategic partnerships and licensing. "Unfortunately, we live in a world where disputes over intellectual property can result in a lawsuit."
This may indeed be true, but it is true for any software deployment, not just open source ones. Today, commercial open source is a mature industry, and leading vendors baulk at the suggestion that their products are inherently riskier than proprietary equivalents.
"We've never had an actual reporting of an IP infringement issue," says Zack Urlocker, executive vice president of products at open source database vendor MySQL, adding that very few MySQL customers even broach the topic in sales negotiations. "It's not zero, and for the people where it does come up, it is important. But the vast majority of deals we close, the issue just doesn't come up."
Certainly, proprietary software vendors such as Microsoft have a vested interest in playing up the risk associated with open source. After all, open source software has become one of the more important resources for IT professionals, threatening proprietary vendors' market share. But although copyrights, trademarks, and patents do merit consideration, these issues shouldn't be overstated. Rather, an accurate understanding of the relationship between open source code and intellectual property can help IT practitioners become better advocates for open source within their organizations.
Who owns the code?
The idea that open source code could infringe on intellectual property rose to prominence in 2003 when The SCO Group asserted that the Linux kernel unlawfully incorporated SCO-copyrighted code. Indeed, the majority of IP issues surrounding open source involve copyrights, as it is copyright law that gives open source licences their teeth.
Because the open source model avows open, collaborative development, open source projects are, for the most part, the work of numerous authors. As such, many commercial open source vendors do not in fact "own" the products they sell. Instead, they are merely distributing the software under a licence extended to them by the original creators of the underlying code.
Collaborative development and distribution is considered one of the great strengths of open source, but it can also lead to problems. In rare cases, an individual contributor to a project might re-release portions of code under an incompatible licence, or even contribute code that infringes on another's copyright. If portions of code must be removed, the business value the product delivers to the customer could be diminished.
To minimize this risk, some open source projects such as MySQL require all contributors to assign copyright of their code to a central organization. The industry, however, is divided as to whether such a policy really guarantees customers greater protection.
But what's important to note is that open source projects are by no means alone in incorporating code from multiple parties. According to Greg Jones, associate general counsel for commercial Linux vendor Novell, "The degree to which the third parties own the code in your offering changes, but the concept of having third-party code that may be fundamental to your offering is common to both major proprietary software products and open source software products."
In general, copyright infringement poses very little risk for software end users. The issue is slightly more complex for customers who wish to incorporate open source code into their own software. Even in these cases, however, guidance and support from an established open source vendor can help mitigate these risks and ensure disputes can be remedied quickly and without financial consequences for the customer.
What's in a name?
Trademarks have minimal influence over IT purchasing decisions, but they do at times play a role. A trademark acts as a seal of authenticity, assuring customers that a product is backed by the full faith and reputation of a specific vendor. ("Linux" is itself a [trademark] owned by Linus Torvalds.) But because users of open source software are generally entitled to create derivative works based on the original code, occasionally a derivative "fork" of an open source project can appear that is not entitled to use the same trademarks as the original.
Loss of a trademark does not necessarily translate to loss of business value to the customer. For example, when the Debian Project altered its distribution of the Firefox Web browser to comply with Debian policies — including minor source code changes and the removal of some artwork that could not be distributed under Free Software licence terms — the Mozilla Foundation refused to allow Debian continued use of its Firefox trademarks. As a result, the Debian version of the browser is called "Iceweasel", despite being functionally almost identical to Firefox.
Occasionally, a derivative project will offer greater value than the trademarked original. The X.org windowing system, which began as a fork of the trademarked XFree86 project, has since become the preferred graphics layer for most Linux distributions. Because of this, customers should be doubly sure to evaluate open source projects for features, community, and commercial support, rather than relying on trademark branding alone.
The patent issue
At present, software patents appear to pose the greatest risk for adopters of open source software, at least in the United States. Attempts to introduce software patents into law in the European Union have been defeated, due in no small part to the efforts of open source vendors and activists. But patents are routinely awarded to US software developers, often for seemingly trivial algorithms.
A study conducted by Open Source Risk Management in 2004 suggested that the Linux kernel might violate some 283 registered patents. Similarly, of the 235 patent infringements cited by Microsoft, 42 were attributed to the Linux kernel. So far, none of these patents has been litigated. But the field of software patents is so broad that Free Software advocate Bruce Perens claims that there is no software that does not violate some patent, somewhere.
Certainly, the potential risk to customers, should key software technologies in the products they invest in later be ruled to be infringing, is significant. For example, recent patent claims brought by Verizon against Vonage for its VoIP implementation could limit Vonage's ability to acquire new customers, or even to continue to operate its service. What's important to note, however, is that Vonage's service is based on proprietary technologies, which demonstrates that there is nothing inherent in proprietary software licensing that makes proprietary products less vulnerable to patent lawsuits than open source ones.
"A particular open source licence, such as the GPL, could potentially constrain the discussions to resolve a patent dispute with a patent owner," says Novell's Jones. But otherwise, he says, the risks involved with deploying either type of software are essentially the same.
The real risks
How likely is it that software patent holders will bring suit against open source customers for patent infringement? The actual risk is impossible to measure, but is probably minimal. For one thing, software patents are too pervasive. The result is a kind of patent standoff, complete with its own "mutually assured destruction" deterrent. "If we enforced all the software patents, the software industry would grind to a halt entirely," says Perens.
The recent compact between Microsoft and Novell included covenants in which each company agreed not to assert its patents against the other's customers. But despite these public commitments, it seems unlikely that either company would have pursued that course of action to begin with.
"I don't think Novell is really in the business of asserting patents against anyone," Novell's Jones says. "We're a software company; we're a technology company. We value our customers, and so that's not something that we really even think of."
Even Microsoft is hesitant to suggest that it has any plans to sue customer companies. "If we wanted to go down that path we could have done it years ago," Microsoft's Hauser says. "Intellectual property is the basis for collaboration between organizations, as well as a means of enforcement for rights holders. We prefer to focus on the opportunity to collaborate with others and will continue to pursue new models that address changes in the IP landscape."
MySQL's Urlocker, however, sees Microsoft's characterization of its pact with Novell as a smokescreen, designed to comfort customers with one hand while raising the spectre of uncertainty around open source with the other. Furthermore, he believes the strategy isn't working. "My view is that Microsoft is trying to be divisive in the open source world, and they've been called on it," he says.
2008 CIO Summit
19th August, 2008 Four Seasons Hotel, Sydney Developed in partnership with CIO Magazine, IDC, INTEP and the CIO Executive Council.
The world of the CIO is extremely complex and diverse. Multiple priorities demand attention and decisions are needed instantly. Individual teams need to be driven towards common goals, and businesses strive to become more mobile, agile and responsive. For CIOs, the challenge never ends.
Every year the CIO Summit identifies what is top of mind for CIOs across Australia and New Zealand, and offers insight for CIO benchmarking and vendor strategic planning alike.
Recent IDC research shows that over 59% of CIO's believe that 'to achieve their business strategies, technology should be used more aggressively than today.'
Join us on August 19th to discover how this is possible with the latest technologies including Virtualisation, Web 2.0, IP Surveillance and Software as a Service (Saas).
Click here for more information.
Please email Denyse_Robertson@idg.com.au for further information.
- +
CIO Live Podcast #79: Brent D Taylor, author of The Outsider's Edge: The Making of Self-Made Billionaires Part II 05 October, 2007 06:00:00
For his new book, The Outsider's Edge: The Making of Self-Made Billionaires, social researcher Brent D Taylor spent four years of intensive research investigating the psychological make-up and backgrounds of some of the world's richest men and women, including IT luminaries Bill Gates, Larry Ellison and Steve Jobs. Taylor discovered that, despite working in different industries and coming from different upbringings, they all have one thing in common -- they are all outsiders. - +
CIO Live Podcast #78: Brent D Taylor, author of The Outsider's Edge: The Making of Self-Made Billionaires 28 September, 2007 17:34:25
For his new book, The Outsider's Edge: The Making of Self-Made Billionaires, social researcher Brent D Taylor spent four years of intensive research investigating the psychological make-up and backgrounds of some of the world's richest men and women, including IT luminaries Bill Gates, Larry Ellison and Steve Jobs. Taylor discovered that, despite working in different industries and coming from different upbringings, they all have one thing in common -- they are all outsiders. - +
CIO Live Podcast #77: Panasonic Speeds Up Trans-Pacific File Transfers, Part III 21 September, 2007 07:00:00
Part three in our three-part special report from CIO's sister publication Network World in the US, as Paul Desmond reports from the Network World IT Roadmap Conference in Santa Clara, California. With development teams in the US and Japan, Panasonic needed a more efficient way to move very large files between the two locations. Iben Rodriguez, IT consultant for Panasonic Research and Development, explains how a storage-area network and virtual server technology helped speed up WAN performance. - +
CIO Live Podcast #76: Panasonic Speeds Up Trans-Pacific File Transfers, Part II 14 September, 2007 07:00:00
Part two in our three-part special report from CIO's sister publication Network World in the US, as Paul Desmond reports from the Network World IT Roadmap Conference in Santa Clara, California. With development teams in the US and Japan, Panasonic needed a more efficient way to move very large files between the two locations. Iben Rodriguez, IT consultant for Panasonic Research and Development, explains how a storage-area network and virtual server technology helped speed up WAN performance. - +
CIO Live Podcast #75: Panasonic Speeds Up Trans-Pacific File Transfers, Part I 07 September, 2007 07:00:05
Part one in our three-part special report from CIO's sister publication Network World in the US, as Paul Desmond reports from the Network World IT Roadmap Conference in Santa Clara, California. With development teams in the US and Japan, Panasonic needed a more efficient way to move very large files between the two locations. Iben Rodriguez, IT consultant for Panasonic Research and Development, explains how a storage-area network and virtual server technology helped speed up WAN performance.
- +
Information security governance: Centralized vs. distributed 05 September, 2008 10:15:00
Should security policies, procedures and processes be managed within a central body, or distributed at an individual level? You need to find the middle ground.The management of information risk has become a significant topic for all organizations, small and large alike. But for the large, multi-divisional organization, it poses the additional challenge of determining how to deploy an information security governance program among what are often disparate business units. Should the policies, procedures, and processes that define the program be developed and managed within a central, corporate body? Or perhaps responsibility would be better placed at the individual unit level? Is there a workable middle-ground? - +
DNS error brings Sophos antivirus updates to a halt 05 September, 2008 13:40:00
Optus, Internode and Equinix affected among others.A sporadic Domain Name Server (DNS) error has blocked Sophos anti-virus updates around the world. - +
Ouch! Security pros' worst mistakes 04 September, 2008 08:05:00
We've all done regrettable things on the job, but does any valuable wisdom come of it? Four security pros candidly explain their biggest blunders and what they learned in the processIt was a mistake so bad the person who made it asked that his name and company not be mentioned here. Let's call him Frank. - +
Security ROI: Fact or Fiction? 03 September, 2008 08:32:00
Bruce Schneier says ROI is a big deal in business, but it's a misnomer in security. Make sure your financial calculations are based on good data and sound methodologies.Return on investment, or ROI, is a big deal in business. Any business venture needs to demonstrate a positive return on investment, and a good one at that, in order to be viable. - +
Information Security and the Importance of Context 01 September, 2008 10:00:00
Those entrusted with information security must raise their contextual awarenessWhen the US Transportation Security Administration (TSA) was first created, it created a sudden need for tens of thousands of screeners. Getting a job as an airport screener was a pretty easy process. It seemed as though if you had a pulse, you were in. Jump forward to 2008 and becoming a screener is a bit harder as the TSA has instituted background checks, has upped the educational requirement to include a high school diploma or GED, and added other significant requirements.
Viva la Verticals! Key to Vendor Growth is Through Vertical Market Opportunities, Says IDC 05 September, 2008 11:05:00
F-Secure delivers fastest protection in the online world 04 September, 2008 16:50:00
Rogue security apps dominate Fortinet's Aug 2008 IT threat report 04 September, 2008 16:00:00
IntraPower Signs Deal with Australia’s Largest Service Station and Convenience Store Network 04 September, 2008 10:07:00
TANDBERG Begins Desktop Videoconferencing Roll-Out at New England Credit Union 03 September, 2008 16:01:00
|
||
|
||
|
|
||
|
The CIO Executive Council Guide to Success
The CIO Executive Council discusses how to be the best CIO you can be. Download this 16-page strategy guide to discover how to sharpen your commercial instincts, engage business executives and much more.











