How important is mentoring in building and retaining talent in an organization?
I am a fan of mentoring, but we have to think about it in a non traditional way. We've got to be broader and wider in terms of the people who we consider mentors. Sometimes we think of a mentor as that one person up there who can help kind of pull me up the career ladder, and I don't really think that's the way it happens. Mentoring can come from all sorts of sources -- your peers, people who work for you can be great sources of learning and opportunity. One of the most powerful ways for people to get promoted is for there to be a groundswell of people beside you and who work for you that think you're terrific. That's a lot more powerful than having one senior person whose radar screen you're on.
You're No. 2 on Fortune's 2007 Most Powerful Women list. What does that feel like?
I don't think it has a set of feelings that goes along with it. My identity is Xerox, and any feedback I get should be regarding my success at Xerox, not so much my standing as a stack ranking. I understand that with so few women in leadership positions, bringing attention to it is a good thing, as is drawing attention to the fact that we certainly aren't taking advantage of the enormous opportunity to hire and promote more women in the workforce. But I think my identity has to be linked with Xerox and my performance for my constituencies there.
What are the most important qualities to have to be successful as a CEO?
"Followership" would be No. 1 on my list. If you run a big company, individuals don't really get anything accomplished. Teams get things accomplished. So the ability to build good teams, and have good teams that build good teams, is really the path to success in a big company. I think we also live in a world today where transparency, or credibility, or authenticity -- there are lots of words for it -- but there has to be a sense of trust that needs to be apparent to the people you're asking to follow. And I think that's something that's become a lot more important recently than it was in the past.
Is there anything you brought to the position simply by virtue of being female that enabled you to be more effective than your male predecessors had been?
No. I like to think there are a lot of things I brought to the job that hopefully have equipped me to be successful at Xerox. But I don't attribute them to gender. I attribute them to a leadership profile. The context that women or men have inherent advantages because of gender is something I try to stay away from. If you sign up to suggesting that you have inherent advantages, then you leave the door open for saying you have inherent disadvantages, and I think that's a slippery slope.
Let's talk about the turnaround you engineered. One of the first things you did when you became CEO was pick up the phone to call Warren Buffet to set up a meeting with him. What advice did he give you?
Like he's become known for, his advice was very straightforward and fairly basic, but right on the mark. That was to focus on employees and customers. And don't get confused or distracted, because the constituencies that will not just have you survive, but make you successful, will be your employees and your customers. Sustainable companies are built on great relationships with those constituencies.
- White PaperYour organisation may well have devised and implemented an Acceptable Use Policy (AUP) some time ago in order to guard against the risks of inappropriate use of computer systems by your workers, but are you confident that your AUP remains 'fit for purpose'? Read on to discover how you can enhance the effectiveness of your AUP.
- White PaperJoin Lee Benjamin, a Microsoft Exchange MVP and Ryan Shipkowski, network administrator for Matthews, to discuss the process and ROI of implementing an email archiving solution, with emphasis on a case study from Matthews International.
- White PaperJoin industry expert Bob Spurzem and Chuck Arconi of Fox Hollow to discover how to reduce Exchange total storage and keep it at a manageable level. Learn how Exchange storage growth can be contained without sacrificing security and accessibility.
Discover how SOA can create smarter outcomes for your business.
Attend and learn:
- How SOA is helping leading companies to become more agile
- Where you should be applying SOA processes in your company
- The top SOA implementation mistakes to avoid
Click here for more information.
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CIO Live Podcast #79: Brent D Taylor, author of The Outsider's Edge: The Making of Self-Made Billionaires Part II 05 October, 2007 06:00:00
For his new book, The Outsider's Edge: The Making of Self-Made Billionaires, social researcher Brent D Taylor spent four years of intensive research investigating the psychological make-up and backgrounds of some of the world's richest men and women, including IT luminaries Bill Gates, Larry Ellison and Steve Jobs. Taylor discovered that, despite working in different industries and coming from different upbringings, they all have one thing in common -- they are all outsiders. - +
CIO Live Podcast #78: Brent D Taylor, author of The Outsider's Edge: The Making of Self-Made Billionaires 28 September, 2007 17:34:25
For his new book, The Outsider's Edge: The Making of Self-Made Billionaires, social researcher Brent D Taylor spent four years of intensive research investigating the psychological make-up and backgrounds of some of the world's richest men and women, including IT luminaries Bill Gates, Larry Ellison and Steve Jobs. Taylor discovered that, despite working in different industries and coming from different upbringings, they all have one thing in common -- they are all outsiders. - +
CIO Live Podcast #77: Panasonic Speeds Up Trans-Pacific File Transfers, Part III 21 September, 2007 07:00:00
Part three in our three-part special report from CIO's sister publication Network World in the US, as Paul Desmond reports from the Network World IT Roadmap Conference in Santa Clara, California. With development teams in the US and Japan, Panasonic needed a more efficient way to move very large files between the two locations. Iben Rodriguez, IT consultant for Panasonic Research and Development, explains how a storage-area network and virtual server technology helped speed up WAN performance. - +
CIO Live Podcast #76: Panasonic Speeds Up Trans-Pacific File Transfers, Part II 14 September, 2007 07:00:00
Part two in our three-part special report from CIO's sister publication Network World in the US, as Paul Desmond reports from the Network World IT Roadmap Conference in Santa Clara, California. With development teams in the US and Japan, Panasonic needed a more efficient way to move very large files between the two locations. Iben Rodriguez, IT consultant for Panasonic Research and Development, explains how a storage-area network and virtual server technology helped speed up WAN performance. - +
CIO Live Podcast #75: Panasonic Speeds Up Trans-Pacific File Transfers, Part I 07 September, 2007 07:00:05
Part one in our three-part special report from CIO's sister publication Network World in the US, as Paul Desmond reports from the Network World IT Roadmap Conference in Santa Clara, California. With development teams in the US and Japan, Panasonic needed a more efficient way to move very large files between the two locations. Iben Rodriguez, IT consultant for Panasonic Research and Development, explains how a storage-area network and virtual server technology helped speed up WAN performance.
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SOA What? Why You Need SOA Governance Framework 04 December, 2008 08:32:00
Adopting services oriented architecture (SOA) in your enterprise without thinking through IT governance can cause something like the Gold Rush in the 1800s; extreme rates of growth and minimal law and order which produce unexpected outcomes. - +
The Myth of Cloud Computing 04 December, 2008 08:25:00
Why the rapid spread of virtual technology is becoming a security riskWhy the rapid spread of virtual technology is becoming a security risk. - +
Who Pushed Vendors Toward Better Security? 04 December, 2008 09:38:00
Hint: It had something to do with pressure from customers and government agencies, writes Oracle CSO Mary Ann DavidsonHint: It had something to do with pressure from customers and government agencies, writes Oracle CSO Mary Ann Davidson. - +
CPO & CISO: A Comprehensive Approach to Information 04 December, 2008 08:42:00
GE CPO Nuala O'Connor Kelly advocates greater CPO/CISO cooperation to place the right value on information assets.GE CPO Nuala O'Connor Kelly advocates greater CPO/CISO cooperation to place the right value on information assets. - +
Virtually every Windows PC at risk, says Secunia 04 December, 2008 08:00:00
Almost all PCs scanned by patch tool have an unpatched app; 46% have 11-plus.More than 98% of Windows computers harbor at least one unpatched application, and nearly half contain 11 or more programs at risk from attack, a Danish security company said Wednesday.
Fortinet November Threatscape Report Shows Calm Before Holiday Storm 05 December, 2008 16:00:00
Epicor® Cited as an Order Management Solutions Leader by Independent Research Firm 05 December, 2008 15:52:00
F-Secure: Growth In Internet Crime Calls For Growth In Punishment 05 December, 2008 13:00:00
International researchers gather in Sydney to preview the clever web 05 December, 2008 09:48:00
Borderless corporate networks to shift focus to secure content management in Australia in 2009 04 December, 2008 16:06:00
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Solve Exchange Mailbox Storage Issues Once and for All
Join industry expert Bob Spurzem and Chuck Arconi of Fox Hollow to discover how to reduce Exchange total storage and keep it at a manageable level. Learn how Exchange storage growth can be contained without sacrificing security and accessibility.
















