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Saturday | 22 November, 2008
CIO
CIOs Share Tips For Managing Consumer Technology
A tide of consumer technology is sweeping through our organizations, and CIOs must not let security get swept away with it. Here’s some advice on staying high and dry.
Carrie Mathews 13 May, 2008 08:55:19

Automate Enforcement

Technology tools are a good way to enforce consumer IT procedures and take control of your security landscape. Israel uses automation tools from Lumension (to prevent users from connecting an iPod to the system without prior authorization) and Pointesec (to force encryption for all removable media). "I have a love-hate relationship with thumb drives. We are moving to mandatory encryption, where the saved data is encrypted and the thumb drive itself is encrypted with biometrics," says Israel.

Once a mobile device is configured to access the ERP system at Kennametal, an automatic security solution is deployed that includes password protection and the ability for Datt's team to remotely lock or wipe the data if a device is lost. Datt also has policies around device procurement and supports only certain features of some devices. For example, although there is a GPS capability in the 900 BlackBerrys deployed throughout Kennametal, it is not activated for use at the server level at this time.

It is possible to reap the benefits of consumer technologies in the workplace while exercising control. At John C. Lincoln, doctors and nurses suggested an alternative use for Bluetooth headsets. IT responded and today, healthcare professionals use hands-free Bluetooth to obtain medical updates and new patient-care information. Kennametal's CEO Carlos Cardoso joined the blogger community to communicate to employees and discuss corporate strategy.

"Technology is becoming so personal and so capable that smart people want to use it to make their work lives better," says Dominick.

Carrie Mathews is senior manager, member services, for the CIO Executive Council.

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