Tuesday | 14 October, 2008
CIO
Financial Disciplines
IS is being called on to provide a wider range of business services. Its financial approaches need to evolve as well
Andrew Rowsell-Jones 07 February, 2007 15:25:03

Related Features
  • +

    Process Trip 04 February, 2008 13:07:03

    Why Maritz Travel revamped key business processes — and how business and IT came together to make it work
    When Rich Phillips became COO OF Maritz Travel about two and-a-half years ago, he sat down and took a hard look at the big industry picture
  • +

    Ticked Off at Tick the Box Mentality 04 February, 2008 13:01:15

    Does your executive search firm know the difference between an MIS manager and a CIO, and if it does, can it explain that difference to its corporate clients?
    Does your executive search firm know its MIS managers from its elbow? Does it even know the difference between an MIS manager and a CIO, and if it does, can it explain that difference to its corporate clients?
  • +

    How to Get Real About Strategic Planning 04 February, 2008 12:50:59

    Everyone agrees that having a strategic plan for IT is a good thing but most CIOs approach the process with fear and loathing. In fact, the majority of CIOs (and the enterprises they work for) are faking it when it comes to strategic planning. Isn't it time we all got real?
    Oh, it must be nice to be the CIO of a FedEx or a GE or a Credit Suisse. Places where IT and the business are so tightly aligned you can barely tell the two apart. Where corporate leaders understand that IT is a strategic asset and support it as such
  • +

    Strategies for Dealing With IT Complexity 24 December, 2007 10:30:47

    Every innovation, every business process improvement, comes with an IT complexity tax that must be paid by CIOs in time, money and sweat. Here are strategies to mitigate the increasing complexity of IT as it enables new business.
    Every innovation, every business process improvement, comes with an IT complexity tax that must be paid by CIOs in time, money and sweat. Here are strategies to mitigate the increasing complexity of IT as it enables new business.
  • +

    9 Paths to Higher Performance 10 December, 2007 14:09:23

    When an organization brings together talented people in a creative, collaborative environment it fosters a culture of high performance, which in turn leads to superior business results
    Like high-achieving individuals, some organizations seem to have the Midas touch. Virtually every initiative they touch earns them gold and even those that fail never seem to cost them much of anything at all
Related Stories
  • +

    Adobe launches hosted services, adds Flash to Acrobat 03 June, 2008 09:02:44

    Adobe to launch Web site offering users free hosted services for document creation, sharing and storage
    Adobe this week is set to unveil the next version of its Adobe Acrobat software, which adds support for the company's Flash multimedia technology. The company also plans to launch a new Web site offering users free hosted services for document creation, sharing and storage.
Additional Resources
Executive Guides
Whitepapers

Newsletter Subscription

Sign up for our CIO newsletters!
Weekly coverage of the issues that impact corporate and government information
RSS Feeds

"Budgets are not something I agonize over any more" said one CIO contributor to some of our recent research. Many CIOs have to invest time and political capital to hone their IS budgets because the fact is that annual budgets are today's near-universal means of providing oversight, transparency and direction for most IS organizations. This particular CIO at least has got budgets right.

Got wrong and annual budgets can foster all the wrong sorts of behaviour, limit IS's room to manoeuvre and be a barrier to change. IS's financial approach, like so much in IS, evolves through a series of five stages. The trick is to pick the right one for your enterprise

Stage 1: Black box. The IS budget is a single number. Business management does not know how the budget is spent. While this approach gives centralized control — usually to the CIO and CFO — it does little to ensure that IS aligns with the business.

Stage 2: Glass box. The IS budget is more transparent. It is still a lump sum allocated as the CIO sees fit, but business management can influence IT investments because they can see the numbers.

Stage 3: Simple portfolio. The IS budget has two goals: Keep the lights on and invest in the business. The breakthrough in this stage is that budget discussions shift from "budget size" to "budget composition". This change lays the foundation for delivering business value.

Stage 4: Comprehensive portfolio. IT is viewed as an investment portfolio. This maturation generally occurs when an enterprise becomes more project-centric, and IS has stakeholders with competing priorities. Finer subdivision of the budget allows each investment type to have a different target and even a different decision-making process. The entire budget is more flexible.

Stage 5: Enterprise portfolio. IT expenditures are business expenditures. For some expenses, IS is the vendor manager and passes vendors' bills through to the business. Other expenses are handled directly by the business, with perhaps different investment rules, reporting and approval.

At all five stages, IS financial approaches need to provide three elements for financial management:

1. Oversight. From a governance perspective, financial approaches need to gauge IS progress so that the business can see misalignment and respond.

2. Transparency. From a management perspective, financial approaches need to translate IT into business language.

3. Direction. From an IS perspective, financial approaches need to provide IS with incentives and sanctions to motivate the staff toward specific targets.

The problem is, things go wrong with these approaches.

Today's oversight barrier is an insufficiently granular IS budget. While black-box (Stage 1) and glass-box (Stage 2) IT budgets give CIOs some control and flexibility, they can distort allocation. For example, one CIO noted that equipment to upgrade the infrastructure was delivered early, then used for short-term replacement; so when implementation arrived, IT had to make an emergency funding request. If the IT budget had been a single figure, or a Stage-3 simple portfolio, this repurposing of assets would have been invisible to business management.

To overcome the oversight barrier start with a portfolio approach. While black-box (Stage 1) and glass-box (Stage 2) IT budgets give CIOs some control and flexibility, they can distort resource allocation. Investments to maintain day-to-day operations suck up money that should be spent building new capacity. If the IT budget had been a single figure (or a Stage-3 simple portfolio), this repurposing of assets would have been invisible to business management and would have reduced infrastructure capacity.

Market Place
 

Smart SOA World Tour

Discover how SOA can create smarter outcomes for your business.

Attend and learn:

  • How SOA is helping leading companies to become more agile
  • Where you should be applying SOA processes in your company
  • The top SOA implementation mistakes to avoid

Click here for more information.
  • +

    CIO Live Podcast #79: Brent D Taylor, author of The Outsider's Edge: The Making of Self-Made Billionaires Part II 05 October, 2007 06:00:00

    For his new book, The Outsider's Edge: The Making of Self-Made Billionaires, social researcher Brent D Taylor spent four years of intensive research investigating the psychological make-up and backgrounds of some of the world's richest men and women, including IT luminaries Bill Gates, Larry Ellison and Steve Jobs. Taylor discovered that, despite working in different industries and coming from different upbringings, they all have one thing in common -- they are all outsiders.
  • +

    CIO Live Podcast #78: Brent D Taylor, author of The Outsider's Edge: The Making of Self-Made Billionaires 28 September, 2007 17:34:25

    For his new book, The Outsider's Edge: The Making of Self-Made Billionaires, social researcher Brent D Taylor spent four years of intensive research investigating the psychological make-up and backgrounds of some of the world's richest men and women, including IT luminaries Bill Gates, Larry Ellison and Steve Jobs. Taylor discovered that, despite working in different industries and coming from different upbringings, they all have one thing in common -- they are all outsiders.
  • +

    CIO Live Podcast #77: Panasonic Speeds Up Trans-Pacific File Transfers, Part III 21 September, 2007 07:00:00

    Part three in our three-part special report from CIO's sister publication Network World in the US, as Paul Desmond reports from the Network World IT Roadmap Conference in Santa Clara, California. With development teams in the US and Japan, Panasonic needed a more efficient way to move very large files between the two locations. Iben Rodriguez, IT consultant for Panasonic Research and Development, explains how a storage-area network and virtual server technology helped speed up WAN performance.
  • +

    CIO Live Podcast #76: Panasonic Speeds Up Trans-Pacific File Transfers, Part II 14 September, 2007 07:00:00

    Part two in our three-part special report from CIO's sister publication Network World in the US, as Paul Desmond reports from the Network World IT Roadmap Conference in Santa Clara, California. With development teams in the US and Japan, Panasonic needed a more efficient way to move very large files between the two locations. Iben Rodriguez, IT consultant for Panasonic Research and Development, explains how a storage-area network and virtual server technology helped speed up WAN performance.
  • +

    CIO Live Podcast #75: Panasonic Speeds Up Trans-Pacific File Transfers, Part I 07 September, 2007 07:00:05

    Part one in our three-part special report from CIO's sister publication Network World in the US, as Paul Desmond reports from the Network World IT Roadmap Conference in Santa Clara, California. With development teams in the US and Japan, Panasonic needed a more efficient way to move very large files between the two locations. Iben Rodriguez, IT consultant for Panasonic Research and Development, explains how a storage-area network and virtual server technology helped speed up WAN performance.
  • +

    Cutting Through the Spin of Recent Vulnerability Disclosures 13 October, 2008 10:53:00

    The FUD surrounding the ClickJacking and TCP/IP vulnerabilities has the world seemingly frozen in fear. But once you cut through the spin, the vulnerabilities aren't all that they were made out to be.
    There are a few highly publicised vulnerabilities at the moment which haven't completely been disclosed and which, it is claimed, could threaten the whole Internet as-we-know-it. Only, when the vulnerabilities are finally disclosed, it seems that the whole incident has been somewhat Chicken Little.
  • +

    PCI app security: Who's guarding the data bank? 13 October, 2008 11:09:00

    Compliance strategies for PCI's new application security requirements
    While Willy Sutton never really said it, the truth is that people rob banks because that is where the money is. Today's criminals don't walk into banks with loaded guns and get-away drivers. Rather they connect from a remote location using a browser and are armed with hacking tools and spyware.
  • +

    Data-center security tools to not overlook 10 October, 2008 11:37:00

    With the rise of security suites, it's time to consider some emerging security tools and rethink others
    Protecting a corporate data center is like trying to keep an elephant safe from a swarm of flies. Despite your best efforts, bites happen. As the staples of security -- such as firewalls, antivirus software, spam and spyware filters -- come together in suites of products that allow for sophisticated management, there are other security tools either emerging or worth a rethink.
  • +

    IBM, Secret Service, others study identity/cybercrime issues 09 October, 2008 10:09:00

    Center for Applied Identity Management Research organization teams experts in criminal justice, financial crime, biometrics, cybercrime and cyberdefense, data protection, homeland security and national defense.
    IBM, LexisNexis and the Secret Service are among a group of corporations, government agencies and academic institutions that has formed to study and help solve identity management challenges around cybercrime, terrorism and narcotics trafficking.
  • +

    Strange account management at Amazon 09 October, 2008 09:51:00

    A careless login led to the discovery of some strange ccount management practices at one of the Internet's largest retailers.
    Via the RISKS mailing list comes an interesting tale of poor online account management at a major online retailer. According to Graham Bennett, accounts with Amazon display an odd behaviour that doesn't seem to have attracted much attention in the past.
CIO Webcast Innovation #8 - What are the biggest roadblocks to IT's involvement in innovation at your company?
Watch the latest latest edition of CIO Innovation which is now available for download.
Watch the webcast
Sign up to the CIO Innovation update email


CIO Live Podcast #79: Brent D Taylor, author of The Outsider's Edge: The Making of Self-Made Billionaires Part II
Listen to the latest edition of CIO Live which is now available for download.
Listen to the podcast
Sign up to the CIO Live email
Whitepaper

Solve Exchange Mailbox Storage Issues Once and for All

Join industry expert Bob Spurzem and Chuck Arconi of Fox Hollow to discover how to reduce Exchange total storage and keep it at a manageable level. Learn how Exchange storage growth can be contained without sacrificing security and accessibility.