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Security consultants admit that even they struggle at times to convince business leaders how or why a problem must be solved. Executives often assume that security issues can be fixed by merely flipping a switch or installing a product rather than by trying to make fundamental changes to the manner in which they do business. Once again, the key to overcoming those hurdles is finding the right constituency to talk to and making sure that you understand their role to help get your point across, said Gene Meltser, lead technical architect at Symantec.
"As a consultant, I see a lot of companies with serious security problems, but these are things that they cannot change organically; we can tell them all the things they need to do, but that process is often dramatically complex," Meltser said. "These companies are typically bound by regulations and issues of corporate culture such that any change can't happen overnight; but your message has to be packaged correctly and delivered to the people most receptive to change."
In his experience, the security expert said the best approach to that challenge is to break larger projects down into smaller components that can be achieved incrementally over shorter period of time.
Ultimately, the most significant point of disconnect between security pros and the business people they work with is the struggle to balance issues of protection and compliance with efforts aimed at growing sales and revenue, which the panelists characterized as a near constant "tug-of-war."
No matter how dangerous it is to launch a business application based on related security concerns, corporate leaders often are willing to accept the risk if it is a tool that they feel will significantly boost their larger corporate interests.
Even when executives are willing to joke that the term ROI, which has traditionally stood for "return-on-investment," has changed to "risk of incarceration," based on all the new security and privacy regulations being aimed at businesses today, many are still willing to stomach major risks to meet their objectives, the panelists said.
"Being in an e-commerce start-up today, we are literally living this tug-of-war," said John Amaral, chief architect at Retail Convergence. "I joke about the risk of incarceration with our executives whenever we pass each other in the hall, but at the same time, we all know that we need to get features and functions out the door to get customers to the site."
The PCI DSS mandate -- developed by the world's largest credit card companies to punish firms that leak consumer information -- has to be referenced in nearly every IT-related decision that the e-commerce startup makes. However, the company can't get bogged down in trying to meet all of the requirement's demands to the extent that it cannot grow its core business, the expert said.
"With PCI, customer data security is a very important consideration and our executive team understands the risk, but they also need to see the rewards," Amaral said. "Sometimes we ask for more time to do something and they don't want to wait, they want to get customers to the site; while most executive teams support [IT] putting security measures in place, they also need to hold onto the bottom line."
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CIO Live Podcast #79: Brent D Taylor, author of The Outsider's Edge: The Making of Self-Made Billionaires Part II 05 October, 2007 06:00:00
For his new book, The Outsider's Edge: The Making of Self-Made Billionaires, social researcher Brent D Taylor spent four years of intensive research investigating the psychological make-up and backgrounds of some of the world's richest men and women, including IT luminaries Bill Gates, Larry Ellison and Steve Jobs. Taylor discovered that, despite working in different industries and coming from different upbringings, they all have one thing in common -- they are all outsiders. - +
CIO Live Podcast #78: Brent D Taylor, author of The Outsider's Edge: The Making of Self-Made Billionaires 28 September, 2007 17:34:25
For his new book, The Outsider's Edge: The Making of Self-Made Billionaires, social researcher Brent D Taylor spent four years of intensive research investigating the psychological make-up and backgrounds of some of the world's richest men and women, including IT luminaries Bill Gates, Larry Ellison and Steve Jobs. Taylor discovered that, despite working in different industries and coming from different upbringings, they all have one thing in common -- they are all outsiders. - +
CIO Live Podcast #77: Panasonic Speeds Up Trans-Pacific File Transfers, Part III 21 September, 2007 07:00:00
Part three in our three-part special report from CIO's sister publication Network World in the US, as Paul Desmond reports from the Network World IT Roadmap Conference in Santa Clara, California. With development teams in the US and Japan, Panasonic needed a more efficient way to move very large files between the two locations. Iben Rodriguez, IT consultant for Panasonic Research and Development, explains how a storage-area network and virtual server technology helped speed up WAN performance. - +
CIO Live Podcast #76: Panasonic Speeds Up Trans-Pacific File Transfers, Part II 14 September, 2007 07:00:00
Part two in our three-part special report from CIO's sister publication Network World in the US, as Paul Desmond reports from the Network World IT Roadmap Conference in Santa Clara, California. With development teams in the US and Japan, Panasonic needed a more efficient way to move very large files between the two locations. Iben Rodriguez, IT consultant for Panasonic Research and Development, explains how a storage-area network and virtual server technology helped speed up WAN performance. - +
CIO Live Podcast #75: Panasonic Speeds Up Trans-Pacific File Transfers, Part I 07 September, 2007 07:00:05
Part one in our three-part special report from CIO's sister publication Network World in the US, as Paul Desmond reports from the Network World IT Roadmap Conference in Santa Clara, California. With development teams in the US and Japan, Panasonic needed a more efficient way to move very large files between the two locations. Iben Rodriguez, IT consultant for Panasonic Research and Development, explains how a storage-area network and virtual server technology helped speed up WAN performance.
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Chris Hoff on Virtualization and Cloud Computing 20 November, 2008 10:55:00
Chris Hoff, chief security architect for the systems and technology division at Unisys and an advisor on the Skybox Security customer advisory board, is one of the biggest critics of virtualization security out there. Not because it isn't important - but rather because it is vital and needs to mature rapidly. - +
Cybersecurity is focus of new start-up incubator 20 November, 2008 07:19:00
Texas uni announces the Institute for Cyber Security.The University of Texas at San Antonio Tuesday announced a technology incubator aimed at fostering IT security-based start-ups within the state. - +
Dilip Sarangan on Physical Security M&A 20 November, 2008 11:18:00
Dilip Sarangan tracks physical security companies for Frost & Sullivan. He expects the industry's "need to have" products to weather the economic storm well, with the big players (now including IBM and Cisco) looking for value-priced acquisitions. - +
International Challenges in PCI Security 20 November, 2008 09:15:00
In a country that's seen many regulatory compliance challenges this decade, the headaches of PCI security tend to be analyzed from a largely American perspective. - +
PCI council sharpens oversight of security auditors 19 November, 2008 10:53:00
Quality assurance plan targets security assessors and scanning vendorsThe PCI Security Standards Council Monday unveiled a plan to sharpen oversight of the hundreds of security-service providers now authorized to evaluate merchant networks under the organization's Payment Card Industry data standards.
Vignette Announces 2008 Excellence Awards 21 November, 2008 10:50:00
PGP and Ponemon Institute Unveil Inaugural Australian Data Breach Study 2008 20 November, 2008 17:34:00
Symantec Cloud Services Transform Data Centre Operations Through Proactive Management 20 November, 2008 12:06:00
Verizon Business Offers Tips to Building a Successful Unified Communications and Collaboration Plan 20 November, 2008 12:04:00
AARNet Brings 4K Digital Cinema to Australia: First 4K HD Video Signal delivered into Australia by AARNet 20 November, 2008 12:02:00
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