Communicating the importance of security risk and the need for related investment to those less familiar is no easy task, but industry experts agree there are a few techniques that you can follow as a CSO, CISO, or project manager to help get your point across and curry favor with other business leaders.
At the ongoing Source Boston 2008 conference in the US, a panel made up executives, technologists and IT consultants debated the problems that emerge when security professionals head upstream looking for additional support or financing for their efforts.
Getting your point across about the threat of peer-to-peer botnets, server-side polymorphism, or Section 6 of the PCI Data Security Standard probably won't work if you rely on technical jargon and insider knowledge to tell your story, the presenters agreed. But if you explain things to people in terms they might understand or which directly impact their own business roles, your chances for success are far greater, the panelists said.
"I don't know the technical language and won't ever try to understand everything," said Reggie Sommer, who has previously served as the CFO at a handful of firms, including Netegrity, and who currently sits on the boards of several financial services companies.
"I think in terms of risk -- sometimes that's about dollars and sometimes it's about reputation, but you need to tell me, what's the real risk that could actually hurt the business? It's all about getting the language and communication right," she said.
Too often, security professionals forget that other business leaders don't follow emerging threats or compliance demands on a day-to-day basis and defer to language that means little to the average executive.
Selling your project or asking for more money is all about finding the right way to trace security issues back to traditional business operations and broader operational concerns, the experts advised.
In addition to gaining the budgetary and organizational support needed from CEOs and other executives to push ahead with your plans, it's also increasingly important to have business leaders contribute to the process of getting everyone else in your company to help make those efforts succeed.
"You can't go in talking about technologies. You need to quantify what the risks are; every business is run by policy and those policies need to come out of senior management," said Dennis Devlin, chief information security officer at Brandeis College and a former CISO at Thompson.
"To succeed in this, we need to teach people to think how we think, and I spend a lot of time teaching people to make informed decisions about risk, which goes far beyond technology," said Devlin. "You look at something like [data loss prevention], and to make that truly work, it has to be a management directive."
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- White PaperView this webcast and discover the drivers for changing network design practices, why many organisations are changing their approach to network architecture and how enterprises should be moving forward with open architecture multi-vendor network solutions. Register now and learn how your business can maximize the business value of the enterprise network.
Discover how SOA can create smarter outcomes for your business.
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- How SOA is helping leading companies to become more agile
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CIO Live Podcast #79: Brent D Taylor, author of The Outsider's Edge: The Making of Self-Made Billionaires Part II 05 October, 2007 06:00:00
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For his new book, The Outsider's Edge: The Making of Self-Made Billionaires, social researcher Brent D Taylor spent four years of intensive research investigating the psychological make-up and backgrounds of some of the world's richest men and women, including IT luminaries Bill Gates, Larry Ellison and Steve Jobs. Taylor discovered that, despite working in different industries and coming from different upbringings, they all have one thing in common -- they are all outsiders. - +
CIO Live Podcast #77: Panasonic Speeds Up Trans-Pacific File Transfers, Part III 21 September, 2007 07:00:00
Part three in our three-part special report from CIO's sister publication Network World in the US, as Paul Desmond reports from the Network World IT Roadmap Conference in Santa Clara, California. With development teams in the US and Japan, Panasonic needed a more efficient way to move very large files between the two locations. Iben Rodriguez, IT consultant for Panasonic Research and Development, explains how a storage-area network and virtual server technology helped speed up WAN performance. - +
CIO Live Podcast #76: Panasonic Speeds Up Trans-Pacific File Transfers, Part II 14 September, 2007 07:00:00
Part two in our three-part special report from CIO's sister publication Network World in the US, as Paul Desmond reports from the Network World IT Roadmap Conference in Santa Clara, California. With development teams in the US and Japan, Panasonic needed a more efficient way to move very large files between the two locations. Iben Rodriguez, IT consultant for Panasonic Research and Development, explains how a storage-area network and virtual server technology helped speed up WAN performance. - +
CIO Live Podcast #75: Panasonic Speeds Up Trans-Pacific File Transfers, Part I 07 September, 2007 07:00:05
Part one in our three-part special report from CIO's sister publication Network World in the US, as Paul Desmond reports from the Network World IT Roadmap Conference in Santa Clara, California. With development teams in the US and Japan, Panasonic needed a more efficient way to move very large files between the two locations. Iben Rodriguez, IT consultant for Panasonic Research and Development, explains how a storage-area network and virtual server technology helped speed up WAN performance.
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Chris Hoff on Virtualization and Cloud Computing 20 November, 2008 10:55:00
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Cybersecurity is focus of new start-up incubator 20 November, 2008 07:19:00
Texas uni announces the Institute for Cyber Security.The University of Texas at San Antonio Tuesday announced a technology incubator aimed at fostering IT security-based start-ups within the state. - +
Dilip Sarangan on Physical Security M&A 20 November, 2008 11:18:00
Dilip Sarangan tracks physical security companies for Frost & Sullivan. He expects the industry's "need to have" products to weather the economic storm well, with the big players (now including IBM and Cisco) looking for value-priced acquisitions. - +
International Challenges in PCI Security 20 November, 2008 09:15:00
In a country that's seen many regulatory compliance challenges this decade, the headaches of PCI security tend to be analyzed from a largely American perspective. - +
PCI council sharpens oversight of security auditors 19 November, 2008 10:53:00
Quality assurance plan targets security assessors and scanning vendorsThe PCI Security Standards Council Monday unveiled a plan to sharpen oversight of the hundreds of security-service providers now authorized to evaluate merchant networks under the organization's Payment Card Industry data standards.
Vignette Announces 2008 Excellence Awards 21 November, 2008 10:50:00
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AARNet Brings 4K Digital Cinema to Australia: First 4K HD Video Signal delivered into Australia by AARNet 20 November, 2008 12:02:00
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Know thy self: Reduce costs, secure data and ensure compliance with identity management
Midsize businesses cannot operate effectively without the ability to control access to their networks and business systems. A strong identity management platform can play the role of gatekeeper and guardian of business intelligence and information. Read on to discover how you can create a strong identity management plan to protect your business.














