CIOs should be investing less time in brainstorming good ideas and more time in targeting the sources of resistance to change.
By far the most common question I get from CIOs and their direct reports is some heartfelt permutation of: "My IT group - our company - needs to become much more innovative. How can we do it? How should we do it? Help."
Those questions are invariably followed by a tragic but true innovation tale: The well-meaning Jedi Knights of IT are thwarted by organizational Darth Vaders ruthlessly intent on crushing digitally enabled change enterprise-wide.
I nod sympathetically and brace for what's almost always said next: "Michael, I really need to come up with better ideas faster."
Without hesitation, I say what I always say to these frustrated innovators: "No, you really don't. Honest."
Nothing in the business world is more overrated than a "good idea". Nothing. I've never gone into an organization anywhere in the world that didn't have - with a little prompting and encouragement - more good ideas than it could possibly use. Indeed, most firms enjoy a surplus - a glut - of good ideas. As a rule, a glut of something makes it less valuable, not more. Economics 101.
By contrast, I've never gone into an organization where the process of implementing good ideas was fast, cheap, easy and successful. There seems to be a terrible scarcity - a corporate famine - of good implementations.
Simply put, good ideas are cheap; good implementations aren't. Experience teaches that aspiring IT innovators don't need better ideas that make more sense. They need better implementations that make - or save - more money. If organizations can boost their "return on innovation" by investing more in good implementations than in good ideas, then that's where their capital should go.
Despite the fervent hopes of bright people with brilliant ideas, successful innovation can't be divorced from successful implementation.
The best insights into innovation cultures don't come from the quantity and quality of its ideas but in the nature of the resistance to their successful implementation.
Grasping the essence of an innovation culture is astonishingly easy. Simply fill in the blank. Whenever a good idea is proposed, you'll find the core values of an innovation culture in the words that follow this common phrase: "We can't do that because . . ."
Whatever reasons, excuses and evasions people use to explain away why good ideas can't be implemented is the organization's innovation culture. Full stop. We can't do that because . . . it's too expensive, the boss won't like it, the lawyers won't let us, it's not in the budget, we don't think it will work, the vendor will charge us too much for changing the code, marketing will take it from us if it actually succeeds, the woman championing it is a credit-hog, IT shouldn't be leading this kind of initiative, it distracts us from our main mission and so on.
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CIO Live Podcast #79: Brent D Taylor, author of The Outsider's Edge: The Making of Self-Made Billionaires Part II 05 October, 2007 06:00:00
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CIO Live Podcast #78: Brent D Taylor, author of The Outsider's Edge: The Making of Self-Made Billionaires 28 September, 2007 17:34:25
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CIO Live Podcast #77: Panasonic Speeds Up Trans-Pacific File Transfers, Part III 21 September, 2007 07:00:00
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CIO Live Podcast #76: Panasonic Speeds Up Trans-Pacific File Transfers, Part II 14 September, 2007 07:00:00
Part two in our three-part special report from CIO's sister publication Network World in the US, as Paul Desmond reports from the Network World IT Roadmap Conference in Santa Clara, California. With development teams in the US and Japan, Panasonic needed a more efficient way to move very large files between the two locations. Iben Rodriguez, IT consultant for Panasonic Research and Development, explains how a storage-area network and virtual server technology helped speed up WAN performance. - +
CIO Live Podcast #75: Panasonic Speeds Up Trans-Pacific File Transfers, Part I 07 September, 2007 07:00:05
Part one in our three-part special report from CIO's sister publication Network World in the US, as Paul Desmond reports from the Network World IT Roadmap Conference in Santa Clara, California. With development teams in the US and Japan, Panasonic needed a more efficient way to move very large files between the two locations. Iben Rodriguez, IT consultant for Panasonic Research and Development, explains how a storage-area network and virtual server technology helped speed up WAN performance.
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TJX Maxx hacker banged up for 30 years 09 January, 2009 11:26:00
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Data breaches rose sharply in 2008, says study 08 January, 2009 08:27:00
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Rogue SSL certificate exploit puts VeriSign on the spot 07 January, 2009 11:04:00
Wishes "white hat" researchers had notified VeriSign before public demo.Following the success of researchers last week in creating a false SSL certificate based on VeriSign's RapidSSL brand, the company is scrambling to explain how it happened, how it's preventing it from reoccurring, and whether its other SSL certificate-generation services are at risk. - +
With Gaza conflict, cyberattacks come too 05 January, 2009 08:03:00
Pro-Palestinian hackers have defaced thousands of sites following attacks in Gaza.The conflict raging in Gaza between Israel and Palestine has spilled over to the Internet. - +
5 ways to secure your Blackberry 18 December, 2008 12:58:00
What do Tom Cruise and the McCain campaign have in common? They have both been bitten by the loss of a Blackberry. Mobile expert Dan Hoffman gives advice on how to keep your cherished mobile device safe, even if it's out of your handsWhat do Tom Cruise and the McCain campaign have in common? They have both been bitten by the loss of a Blackberry. Mobile expert Dan Hoffman gives advice on how to keep your cherished mobile device safe, even if it's out of your hands.
Research software developer appoints Susan Dart to new Business Development Director role 08 January, 2009 09:08:00
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Anyware Introduce Two Powerful PCI TV Tuner Cards with S5 Power Up and Windows Media Center Remote 07 January, 2009 17:30:00
Fortinet Cures Mobile Phone “Curse of Silence/CurseSMS” Attack 07 January, 2009 16:30:00
SEAGATE SHIPS DESKTOP HARD DRIVE WITH WORLD’S HIGHEST AREAL DENSITY – 500GB PER DISK 06 January, 2009 15:34:00
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The state of Middleware
Middleware delivers unprecedented visibility and control over your business by making timely information available to decision makers. Organisations are using Middleware to leverage their existing IT investments, while optimizing their IT and business operations, securing their infrastructure and driving compliance. Read on to discover how Middleware can help you increase your businesses profitability.










