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Process Trip 04 February, 2008 13:07:03
Why Maritz Travel revamped key business processes — and how business and IT came together to make it workWhen Rich Phillips became COO OF Maritz Travel about two and-a-half years ago, he sat down and took a hard look at the big industry picture - +
Ticked Off at Tick the Box Mentality 04 February, 2008 13:01:15
Does your executive search firm know the difference between an MIS manager and a CIO, and if it does, can it explain that difference to its corporate clients?Does your executive search firm know its MIS managers from its elbow? Does it even know the difference between an MIS manager and a CIO, and if it does, can it explain that difference to its corporate clients? - +
How to Get Real About Strategic Planning 04 February, 2008 12:50:59
Everyone agrees that having a strategic plan for IT is a good thing but most CIOs approach the process with fear and loathing. In fact, the majority of CIOs (and the enterprises they work for) are faking it when it comes to strategic planning. Isn't it time we all got real?Oh, it must be nice to be the CIO of a FedEx or a GE or a Credit Suisse. Places where IT and the business are so tightly aligned you can barely tell the two apart. Where corporate leaders understand that IT is a strategic asset and support it as such - +
Toxic Mix or Bit of a Mixed Blessing? 31 December, 2007 10:36:30
“Eye of newt, and toe of frog, Wool of bat, and tongue of dog . . . ” The inter-generational office brew of Boomer, Gen X and Gen Y may not be quite as odious as that of the three witches in Shakespeare’s Macbeth, but even so it makes “for a charm of powerful trouble”"Eye of newt, and toe of frog, Wool of bat, and tongue of dog . . . " The inter-generational office brew of Boomer, Gen X and Gen Y may not be quite as odious as that of the three witches in Shakespeare's Macbeth, but even so it makes "for a charm of powerful trouble" - +
Strategies for Dealing With IT Complexity 24 December, 2007 10:30:47
Every innovation, every business process improvement, comes with an IT complexity tax that must be paid by CIOs in time, money and sweat. Here are strategies to mitigate the increasing complexity of IT as it enables new business.Every innovation, every business process improvement, comes with an IT complexity tax that must be paid by CIOs in time, money and sweat. Here are strategies to mitigate the increasing complexity of IT as it enables new business.
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Bill Gates: A New Approach to Capitalism in the 21st Century 28 January, 2008 07:12:19
Transcript of Gates speech, and a Q&A at World Economic Forum in Davos, SwitzerlandAs you all may know, in July I'll make a big career change. I'm not worried; I believe I'm still marketable. I'm a self-starter, I'm proficient in Microsoft Office. I guess that's it. Also I'm learning how to give money away. - +
VOIP veteran shares lessons learned 03 November, 2007 06:10:47
After some growing pains, Hitachi Consulting sees VoIP benefits pile upWhen you've lived with VOIP for more than seven years, as Mike Shisko has, you learn a thing or two about what works and what doesn't. Inadequate prioritization techniques can derail a deployment, for example. So can choosing the wrong security gear. Despite some setbacks, the director of IT for Hitachi Consulting wouldn't do voice any other way. - +
What does it take to manage virtual servers? 03 November, 2007 05:00:32
Virtualization demands IT managers take a closer look at management processes, toolsVirtualization can help IT managers allocate more resources with less hardware, but not without introducing a slew of management challenges. - +
A second life for 'Second Life' with open source? 03 November, 2007 03:22:09
Virtual world hype trumps open source hype, so little virtual ink has gone into discussing the open source initiative that Linden Lab, the company behind the virtual world, established to further its development.Until recently, the business news media fawned over the Second Life online virtual world. Stories fixated on Second Life "residents" who got rich brokering virtual real estate, or on the numerous corporations and consumer brands rushing to claim their presence within it (by building virtual kiosk centers or "islands"). Virtual world hype trumps open source hype, so little virtual ink has gone into discussing the open source initiative that Linden Lab, the company behind the virtual world, established to further its development. - +
Microsoft's Ferguson talks about Oslo, SOA 02 November, 2007 10:48:54
Don Ferguson was a fellow at IBM who, in a rare move, left the company. In an interview, he explains his move and what he's up to at his new home, MicrosoftDon Ferguson bears what may be a unique distinction. He has the held lofty title of "Fellow," a title associated with being a distinguished technologist, at not only IBM but Microsoft as well. Last year, Ferguson left IBM, where he had participated in development of the company's WebSphere middleware platform, to come to Microsoft. He is a technical fellow in the Microsoft Office of the CTO. InfoWorld Editor at Large Paul Krill met with Ferguson at the Microsoft SOA and Business Process in Washington this week to talk about Microsoft, including the company's new Oslo modeling and services project, and IBM.
Read up on the latest ideas and technologies from companies that sell hardware, software and services. Optimized Back-up and Recovery for VMWare for VMWare Infrastructure with EMC Avamar
Web Security SaaS: The Next Generation of Web Security
The Secrets of C-Suite Success
Using EMC Celerra IP Storage with Vmware Infrastructure 3 over iSCSI and NFS
Choices in Storage Architecture for Oracle Environments
How to Beef Up Your Sales Pipeline
The IP Storage payoff: Turning your investment into efficient, affordable results
Still Sneaking In: The Threats Your Security Tools Aren't Telling You About
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The Innovation Debate
There are two schools of thought about whether IT organizations should look to outsourcers for innovation. "If you're a big retailer and you've outsourced IT to IBM or TCS, those are the guys who are going to understand the way technology is changing, whether it's SOA or green data centres or using Web 2.0 to reach the customer," says Kobayashi-Hillary. "If you're a bank or a utility, you're not going to be an expert on social networks or how to utilize Second Life in the business. The service providers are." Outsourcers, after all, have strong partnerships with hardware and software vendors. "They're looking at the technology space, and their expertise and knowledge is far greater than what exists in our IT organization," says Robert Taylor, VP of IS for the $US14 billion design, engineering and construction company Fluor. "The folks there know where IT is heading and we're looking to them to bring that expertise to us."
Others disagree. "I've had a few IT executives tell me that they were disappointed that their outsourcing vendor hadn't done much in the way of innovation. It's an odd expectation, and a tough one to put into the contract," says Jeanne Ross, principal research scientist at MIT's Centre for Information Systems Research. "Vendors will innovate to the extent it saves them money or helps them introduce new products or services, but that won't feel like innovation to the customer." For an outsourcing provider to offer competitive differentiation for a customer would be contrary to what they're set up to do, says Barry Rosenberg, a partner with outsourcing adviser Pace Harmon. IT service providers make money when they can standardize processes across their customer base. You're not buying an innovator, says Rosenberg, "you're buying a factory".
Outsourcing sales teams, however, haven't got that memo. "The providers will tell you they're going to transform your business," says Gartner Research Director Dane Anderson.
"A lot of that is hype."
Overinflated claims from salespeople? Say it ain't so. But whether CIOs ought to expect innovative, transformational help from an outsourcer may be a moot point. Could they provide that kind of partnership even if they wanted to?
Perhaps not.
2008 CIO Summit
19th August, 2008 Four Seasons Hotel, Sydney Developed in partnership with CIO Magazine, IDC, INTEP and the CIO Executive Council.
The world of the CIO is extremely complex and diverse. Multiple priorities demand attention and decisions are needed instantly. Individual teams need to be driven towards common goals, and businesses strive to become more mobile, agile and responsive. For CIOs, the challenge never ends.
Every year the CIO Summit identifies what is top of mind for CIOs across Australia and New Zealand, and offers insight for CIO benchmarking and vendor strategic planning alike.
Recent IDC research shows that over 59% of CIO's believe that 'to achieve their business strategies, technology should be used more aggressively than today.'
Join us on August 19th to discover how this is possible with the latest technologies including Virtualisation, Web 2.0, IP Surveillance and Software as a Service (Saas).
Click here for more information.
Please email Denyse_Robertson@idg.com.au for further information.
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CIO Live Podcast #79: Brent D Taylor, author of The Outsider's Edge: The Making of Self-Made Billionaires Part II 05 October, 2007 06:00:00
For his new book, The Outsider's Edge: The Making of Self-Made Billionaires, social researcher Brent D Taylor spent four years of intensive research investigating the psychological make-up and backgrounds of some of the world's richest men and women, including IT luminaries Bill Gates, Larry Ellison and Steve Jobs. Taylor discovered that, despite working in different industries and coming from different upbringings, they all have one thing in common -- they are all outsiders. - +
CIO Live Podcast #78: Brent D Taylor, author of The Outsider's Edge: The Making of Self-Made Billionaires 28 September, 2007 17:34:25
For his new book, The Outsider's Edge: The Making of Self-Made Billionaires, social researcher Brent D Taylor spent four years of intensive research investigating the psychological make-up and backgrounds of some of the world's richest men and women, including IT luminaries Bill Gates, Larry Ellison and Steve Jobs. Taylor discovered that, despite working in different industries and coming from different upbringings, they all have one thing in common -- they are all outsiders. - +
CIO Live Podcast #77: Panasonic Speeds Up Trans-Pacific File Transfers, Part III 21 September, 2007 07:00:00
Part three in our three-part special report from CIO's sister publication Network World in the US, as Paul Desmond reports from the Network World IT Roadmap Conference in Santa Clara, California. With development teams in the US and Japan, Panasonic needed a more efficient way to move very large files between the two locations. Iben Rodriguez, IT consultant for Panasonic Research and Development, explains how a storage-area network and virtual server technology helped speed up WAN performance. - +
CIO Live Podcast #76: Panasonic Speeds Up Trans-Pacific File Transfers, Part II 14 September, 2007 07:00:00
Part two in our three-part special report from CIO's sister publication Network World in the US, as Paul Desmond reports from the Network World IT Roadmap Conference in Santa Clara, California. With development teams in the US and Japan, Panasonic needed a more efficient way to move very large files between the two locations. Iben Rodriguez, IT consultant for Panasonic Research and Development, explains how a storage-area network and virtual server technology helped speed up WAN performance. - +
CIO Live Podcast #75: Panasonic Speeds Up Trans-Pacific File Transfers, Part I 07 September, 2007 07:00:05
Part one in our three-part special report from CIO's sister publication Network World in the US, as Paul Desmond reports from the Network World IT Roadmap Conference in Santa Clara, California. With development teams in the US and Japan, Panasonic needed a more efficient way to move very large files between the two locations. Iben Rodriguez, IT consultant for Panasonic Research and Development, explains how a storage-area network and virtual server technology helped speed up WAN performance.
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Best Western forced to play defense on data breach disclosure 29 August, 2008 08:08:00
Could hotel chain have done a better job of defusing story about system intrusion?The headline in this week's Glasgow Sunday Herald -- "Revealed: 8 million victims in the world's biggest cyber heist" -- was a grabber. - +
US Terror threat system crippled by technical flaws 28 August, 2008 09:53:00
US Congress charges that US$500m project to prevent another 9/11 is a complete failure.A US House subcommittee is charging that a US$500 million IT project intended to "connect the dots" on terrorists and help prevent another 9/11 is a failure; it can't even handle basic Boolean search terms, such as "and, or and not." - +
Malware infects space station laptops 28 August, 2008 08:15:00
Not the first time, says NASA; astronauts load up Norton AntiVirusMalware has managed to get off the planet and onto the International Space Station, NASA confirmed yesterday. And it's not the first time that a worm or virus has stowed away on a trip into orbit. - +
Separation of duties and IT security 28 August, 2008 09:40:00
Muddied responsibilities create unwanted risk. Kevin Coleman says auditors may start labeling poorly defined IT duties as a material deficiency.Separation of duties is a key concept of internal controls and is the most difficult and sometimes the most costly one to achieve. This objective is achieved by disseminating the tasks and associated privileges for a specific security process among multiple people. - +
How to recruit and retain the best young security employees 27 August, 2008 08:32:00
Today's youngest generation of workers, known as Generation Y, have different career goals than their parents did. What do you need to know to get them to work for you?The final installment in a series of articles about generational differences and security. Part one looked at managing workers in different age groups. Part two examined the types of security concerns that are most commonly associated with different generations in the general workforce. This article provides recruiting and retention advice for security employees.
Tumbleweed appoints O2 Networks to its Australian Channel Partner Program 29 August, 2008 12:31:00
HP ProCurve Brings Big Business Gigabit Switching Features to Small Businesses 29 August, 2008 12:00:00
GlobalConnect Provides Treatment for Healthcare Provider’s Contact Support Requirements 29 August, 2008 09:59:00
Sybase and Logica Partner To Mobilise The Supply Chain 29 August, 2008 09:47:00
New global landscape for qualitative researchers with Spanish and Chinese software releases 29 August, 2008 09:34:00
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Wireless LANs: Is my enterprise at risk?
Achieve an overall understanding of the risks associated with wireless LANs. Discover their inherent properties, as well as what makes them different from wired networks. Read on to uncover a list of recently published articles on real-life breaches and incidents illustrating the need for proactive measures to mitigate wireless security risks.
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