Hank Leingang was interviewing for the CIO post at a major company when his internal alarm bell went off. He realized that the other executives were engaged in an ongoing debate over what the CIO role should be.
"They couldn't articulate what they expected from the CIO, and they were also clearly not interested in having an 'impact CIO' in the organization," says Leingang. "I remember leaving the interviews, going back to the airport, calling the headhunter and saying, 'No way.'"
Discerning what your prospective boss wants from you is a survival skill everyone should have, particularly in IT, where duties, responsibilities and expectations are frequently underdefined or unarticulated.
It's not always easy to learn, but you can get the information you need by asking the right questions of the right people, seeking out insiders for unfiltered perspectives and using the whole interview experience to get an accurate view of what the position really entails.
"Based on the information you gather, you'll have to do your own assessment: whether what's needed in the organization is something you can deliver, if it's doable, if you can build the team to do it," says Leingang, now president and CEO of ITM Software Corp.
Jerry Luftman, associate dean at Stevens Institute of Technology's School of Technology Management, recalls a colleague and proven IT leader who took a CIO job without conducting due diligence. He soon found that the company's culture was too formal and that the scope of work was too broad for him to succeed. He quit within a year.
John Chambers, president of JCC Executive Partners, an executive consulting firm, tells of a colleague who was recruited by a friend to join a company as head of engineering. But he quit after six months because he was turned off by the abrasive culture and an impending downsizing.
"Even though you might be recruited by someone you trust, it's still incumbent on you to talk to everybody and understand the vision at that organization," Chambers says. "It's to ensure that this is the right fit." Executive search firms often get descriptions of IT jobs that are only three sentences long, so it's essential for candidates to push for more details, says Al Guibord, chairman and founder of The Advisory Council.
For insight into what the company really thinks of a position, find out to whom it reports, he says. For instance, a CIO who reports to facilities is likely not in the same universe as one who reports to the CEO. Then clarify any doubts by asking why the position reports to that particular group.
Also determine the membership of the management team, how long they have held their current positions and what each did previously. Such details can help you understand whether this is a long-standing, cohesive team built internally or a newly formed one brought in from the outside to shake things up. "It helps you understand the culture of the company, so you know what you're walking into," Guibord says.
Executive coach Suzanne Bates worked with one CIO who had learned his lesson the hard way. He took the job with the understanding that the CEO wanted him to drive change. But he soon learned that in his position, he didn't have the same status as other executives, making change impossible.
"When we ask things like, 'Will I be on the executive team?' we hear just the 'yes.' But you need more," says Bates, author of Speak Like a CEO (McGraw-Hill, 2005). "Request a job description to go along with the job offer to spell out the roles and responsibilities, so when you walk in the door there is a common mind-set about why you're there and what your role is going to be."
Dean Drougas, CIO at Extreme Networks, a provider of Ethernet infrastructure, says that when he considers a new job, he focuses on how the leadership views IT. Is IT considered a differentiator? A strategic asset? Or is it there just to keep the lights on? He likes to hear answers not just from leadership but from IT staffers, too, so he can see if the views are consistent.
Read up on the latest ideas and technologies from companies that sell hardware, software and services. Best Practice in Building an Integrated Information Management Strategy
Refresh your AUP: Top tips to ensure your acceptable use policy is fit for purpose
Gaining Competitive Advantage Through Enterprise Planning
Achieving the impossible: Unlimited application scalability
Enterprise Wireless WLAN Security
The state of Middleware
Wireless LANs: Is my enterprise at risk?
CRM your salespeople will love
Zones provide focussed content from CIO and leading technology partners.- White PaperYour organisation may well have devised and implemented an Acceptable Use Policy (AUP) some time ago in order to guard against the risks of inappropriate use of computer systems by your workers, but are you confident that your AUP remains 'fit for purpose'? Read on to discover how you can enhance the effectiveness of your AUP.
- White PaperJoin Ed Thompson, Research VP, featured analyst firm, Gartner, Inc., and Brad Wilson, General Manager CRM Microsoft Dynamics, for a new webcast, Delivering the Power of Choice with Microsoft Dynamics CRM, available now. Our panel will break down the best practices for getting the most out of CRM and you'll learn key recommendations you can implement in your organization. Additionally, you'll also hear Microsoft's vision for CRM.
- White PaperDiscover how the integration of disparate technologies in your company can lead to greater user productivity, improved management, lower costs, higher efficiency, and easier risk mitigation.
Discover how SOA can create smarter outcomes for your business.
Attend and learn:
- How SOA is helping leading companies to become more agile
- Where you should be applying SOA processes in your company
- The top SOA implementation mistakes to avoid
Click here for more information.
- +
CIO Live Podcast #79: Brent D Taylor, author of The Outsider's Edge: The Making of Self-Made Billionaires Part II 05 October, 2007 06:00:00
For his new book, The Outsider's Edge: The Making of Self-Made Billionaires, social researcher Brent D Taylor spent four years of intensive research investigating the psychological make-up and backgrounds of some of the world's richest men and women, including IT luminaries Bill Gates, Larry Ellison and Steve Jobs. Taylor discovered that, despite working in different industries and coming from different upbringings, they all have one thing in common -- they are all outsiders. - +
CIO Live Podcast #78: Brent D Taylor, author of The Outsider's Edge: The Making of Self-Made Billionaires 28 September, 2007 17:34:25
For his new book, The Outsider's Edge: The Making of Self-Made Billionaires, social researcher Brent D Taylor spent four years of intensive research investigating the psychological make-up and backgrounds of some of the world's richest men and women, including IT luminaries Bill Gates, Larry Ellison and Steve Jobs. Taylor discovered that, despite working in different industries and coming from different upbringings, they all have one thing in common -- they are all outsiders. - +
CIO Live Podcast #77: Panasonic Speeds Up Trans-Pacific File Transfers, Part III 21 September, 2007 07:00:00
Part three in our three-part special report from CIO's sister publication Network World in the US, as Paul Desmond reports from the Network World IT Roadmap Conference in Santa Clara, California. With development teams in the US and Japan, Panasonic needed a more efficient way to move very large files between the two locations. Iben Rodriguez, IT consultant for Panasonic Research and Development, explains how a storage-area network and virtual server technology helped speed up WAN performance. - +
CIO Live Podcast #76: Panasonic Speeds Up Trans-Pacific File Transfers, Part II 14 September, 2007 07:00:00
Part two in our three-part special report from CIO's sister publication Network World in the US, as Paul Desmond reports from the Network World IT Roadmap Conference in Santa Clara, California. With development teams in the US and Japan, Panasonic needed a more efficient way to move very large files between the two locations. Iben Rodriguez, IT consultant for Panasonic Research and Development, explains how a storage-area network and virtual server technology helped speed up WAN performance. - +
CIO Live Podcast #75: Panasonic Speeds Up Trans-Pacific File Transfers, Part I 07 September, 2007 07:00:05
Part one in our three-part special report from CIO's sister publication Network World in the US, as Paul Desmond reports from the Network World IT Roadmap Conference in Santa Clara, California. With development teams in the US and Japan, Panasonic needed a more efficient way to move very large files between the two locations. Iben Rodriguez, IT consultant for Panasonic Research and Development, explains how a storage-area network and virtual server technology helped speed up WAN performance.
- +
TJX Maxx hacker banged up for 30 years 09 January, 2009 11:26:00
Key figure in the infamous TJX Maxx Wi-Fi hack of 2005 has been sentenced to 30-years in prison by a Turkish court.Maksym Yastremskiy, the Ukrainian accused of being a key figure in the infamous TJX Maxx Wi-Fi hack of 2005, has been sentenced to 30-years in prison by a Turkish court. - +
Data breaches rose sharply in 2008, says study 08 January, 2009 08:27:00
More than 35 million data records were breached in 2008, according to the Identity Theft Resource Center.More than 35 million data records were breached in 2008 in the U.S., a figure that underscores continuing difficulties in securing information, according to the Identity Theft Resource Center (ITRC). - +
Rogue SSL certificate exploit puts VeriSign on the spot 07 January, 2009 11:04:00
Wishes "white hat" researchers had notified VeriSign before public demo.Following the success of researchers last week in creating a false SSL certificate based on VeriSign's RapidSSL brand, the company is scrambling to explain how it happened, how it's preventing it from reoccurring, and whether its other SSL certificate-generation services are at risk. - +
With Gaza conflict, cyberattacks come too 05 January, 2009 08:03:00
Pro-Palestinian hackers have defaced thousands of sites following attacks in Gaza.The conflict raging in Gaza between Israel and Palestine has spilled over to the Internet. - +
5 ways to secure your Blackberry 18 December, 2008 12:58:00
What do Tom Cruise and the McCain campaign have in common? They have both been bitten by the loss of a Blackberry. Mobile expert Dan Hoffman gives advice on how to keep your cherished mobile device safe, even if it's out of your handsWhat do Tom Cruise and the McCain campaign have in common? They have both been bitten by the loss of a Blackberry. Mobile expert Dan Hoffman gives advice on how to keep your cherished mobile device safe, even if it's out of your hands.
Research software developer appoints Susan Dart to new Business Development Director role 08 January, 2009 09:08:00
Research software developer appoints Susan Dart to new Business Development Director role 08 January, 2009 09:08:00
Anyware Introduce Two Powerful PCI TV Tuner Cards with S5 Power Up and Windows Media Center Remote 07 January, 2009 17:30:00
Fortinet Cures Mobile Phone “Curse of Silence/CurseSMS” Attack 07 January, 2009 16:30:00
SEAGATE SHIPS DESKTOP HARD DRIVE WITH WORLD’S HIGHEST AREAL DENSITY – 500GB PER DISK 06 January, 2009 15:34:00
|
||
|
||
|
|
||
|
Understanding Email Marketing: A Guide for SMBs
Email marketing is often viewed as a marketers silver bullet. If used effectively, email campaigns will provide strong results for a limited spend each and every time. Download this white paper to discover how email marketing can work for you and your business.










