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No Comparisons 03 April, 2007 14:14:02
Benchmarking your outsourcer’s prices against the market is the best lever you have to save money. Too bad your outsourcer may be trying to stop youWhen Darius Jackson became ING's head of IT infrastructure support and service delivery in January 2005, his job was to clean up a mess. two years earlier, the financial services company had outsourced its IT infrastructure (hardware, software, help desk and so on) to a major service provider in a seven-year, $US600 million deal. But now the business leaders of the company are worried that they aren't getting the value they want out of the relationship. - +
How to Get Real About Strategic Planning 04 February, 2008 12:50:59
Everyone agrees that having a strategic plan for IT is a good thing but most CIOs approach the process with fear and loathing. In fact, the majority of CIOs (and the enterprises they work for) are faking it when it comes to strategic planning. Isn't it time we all got real?Oh, it must be nice to be the CIO of a FedEx or a GE or a Credit Suisse. Places where IT and the business are so tightly aligned you can barely tell the two apart. Where corporate leaders understand that IT is a strategic asset and support it as such - +
Cheap Frills 04 December, 2006 14:34:42
How many high-profile CIOs can say they got their job through a free ad?First came Southwest: no frills. Then JetBlue: a few more frills. Now Virgin America: low fares, deluxe service and a new approach to IT - +
Just Say "Know" 06 November, 2006 11:35:51
The boss may assume that outsourcing is the answer to everything. But CIOs can't afford to assume anything. They have to know.It's a scenario scary enough to induce night sweats in even the steeliest CIO. Your CEO, just back from a conference in Port Douglas, strides into your office. Yesterday, he played golf with the vice president of sales for one of the big IT services companies and now he's telling you that this company could take over most of your IT functions and cut your company's IT budget in half. Not only that, they can deliver better services levels. After all, it's what they do! - +
Scent of a Merger 07 May, 2007 15:04:48
Most mergers and acquisitions fail to deliver the expected business value. But Coty’s acquisition of Unilever’s cosmetics and fragrance subsidiary has been a success. The secret formula was a new approach to integrationOn December 14 and 15, 2005, Coty, one of the world's largest cosmetic and fragrance makers, held an all-hands-on-deck executive meeting at the company's headquarters in New York City. Five months earlier, Coty had acquired Unilever Cosmetics International (UCI), a subsidiary of the eponymous conglomerate, and Coty's IT team was just finishing moving UCI employees off Unilever's infrastructure and onto Coty's
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Pipe cleaners: How telcos are managing to deliver 'clean' traffic 02 August, 2007 14:42:42
The vast majority of Internet traffic is useless or worse, from spam to denial-of-service attacks to bot-related activity. AT&T wants to clean things up—and earn a tidy profit in the meantimeFrom AT&T's Global Network Operations Center 40 miles west of New York City, CISO Ed Amoroso has as wide a window into the Internet as anyone. With a glance at a two-story wall covered with computer monitors and television screens, Amoroso can tell at any given moment how much e-mail, Web and voice-over-IP traffic is streaming across AT&T's data networks, buzzing its way from business to business, person to person. - +
20 ways to get promoted in the tech industry 26 October, 2006 15:11:39
20 tips from CEOs and CIOs on how to advance your careerPity the poor, ambitious IT professional. With technology more important to the bottom line than ever, you'd think there'd be career opportunities up the wazoo. But the suits don't really understand what you do for a living. And they hold the keys to the executive washroom. So, while you're down in the server closet saving the company's bacon on a daily basis, these guys are upstairs in the corner offices with the nice view. - +
Amazon CIO leaves customer service infrastructure 19 October, 2007 09:05:21
A look back at Amazon's development.As senior vice president and CIO of Amazon.com, Rick Dalzell is the visionary behind the company's legendary e-commerce platform and personalization engine. - +
Network industry financials show leader shakeup 10 May, 2007 14:23:06
The big corporate movers and shakers of the past yearThe corporate bingo ball spit out some surprising numbers in 2006, with HP knocking off IBM for the top spot in terms of sales and with Dell stumbling and losing its PC crown to HP. - +
Crunch time for EMC stock 17 July, 2007 09:28:04
Despite staff layoffs, customers, who are key, still remain content with EMC overallSince 2003, when EMC launched its transformation from a simple hardware storage vendor to a multifaceted information-infrastructure provider, it has racked up 15 straight quarters of double-digit revenue growth and strong profits.
Read up on the latest ideas and technologies from companies that sell hardware, software and services. How to Protect Business from Malware at the Endpoint and the Perimeter
The Secrets of C-Suite Success
A Guide to Next-Generation Backup, Recovery and Archive
SOA Governance: Rule your SOA
The State of Internet Security
Growth Strategies in Uncertain Times: Building and Maintaining Lasting Client Relationships in Professional Services Organisations
Extending Business Solutions across the Organisation
The IP Storage payoff: Turning your investment into efficient, affordable results
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Austin Adams, who gained attention in 2004 for canceling a mammoth outsourcing contract with IBM, is retiring as CIO of New York City-based JP Morgan Chase Adams will step down at the beginning of October.
For JP Morgan, the third-largest bank in America in terms of revenue behind Citigroup Inc. and Bank of America, the 63-year-old Adams oversees a US$7 billion annual technology budget and 19,000 IT staffers world-wide, though much of that is controlled by JP Morgan's lines of business.
He also sat on the 15-member operating committee at JP Morgan, which had US$1.01 trillion in assets at the end of 2005 according to the Federal Reserve.
His replacement is expected to be named before Oct. 1, said JP Morgan spokesman Tom Kelly.
Adams, whose departure was first announced internally in mid-July in a memo from CEO Jamie Dimon, is wrapping up a final technology integration project related to the June 2004 merger of JP Morgan and Chicago-based Bank One.
Adams, who joined JP Morgan from Bank One where he had also been CIO, is best known for terminating a seven-year, US$5 billion outsourcing contract with IBM in September 2004 that had been signed by his predecessor. The contract was considered the single largest IT outsourcing deal ever and was hailed at the time of its signing as a harbinger of future big deals.
But Adams was not impressed. "We believe managing our own technology infrastructure is best for the long-term growth and success of our company, as well as our shareholders," Adams said at the time.
Adams' move to bring JP Morgan's technology back in-house mirrors an earlier move he made at Bank One, where he terminated a large outsourcing deal with IBM and AT&T.
A 34-year IT veteran, Adams also served as CIO at First Union before its merger with Wachovia Bank.
Adams plans to return to his home in North Carolina and spend more time with his family, Kelly said.
2008 CIO Summit
19th August, 2008 Four Seasons Hotel, Sydney Developed in partnership with CIO Magazine, IDC, INTEP and the CIO Executive Council.
The world of the CIO is extremely complex and diverse. Multiple priorities demand attention and decisions are needed instantly. Individual teams need to be driven towards common goals, and businesses strive to become more mobile, agile and responsive. For CIOs, the challenge never ends.
Every year the CIO Summit identifies what is top of mind for CIOs across Australia and New Zealand, and offers insight for CIO benchmarking and vendor strategic planning alike.
Recent IDC research shows that over 59% of CIO's believe that 'to achieve their business strategies, technology should be used more aggressively than today.'
Join us on August 19th to discover how this is possible with the latest technologies including Virtualisation, Web 2.0, IP Surveillance and Software as a Service (Saas).
Click here for more information.
Please email Denyse_Robertson@idg.com.au for further information.
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CIO Live Podcast #79: Brent D Taylor, author of The Outsider's Edge: The Making of Self-Made Billionaires Part II 05 October, 2007 06:00:00
For his new book, The Outsider's Edge: The Making of Self-Made Billionaires, social researcher Brent D Taylor spent four years of intensive research investigating the psychological make-up and backgrounds of some of the world's richest men and women, including IT luminaries Bill Gates, Larry Ellison and Steve Jobs. Taylor discovered that, despite working in different industries and coming from different upbringings, they all have one thing in common -- they are all outsiders. - +
CIO Live Podcast #78: Brent D Taylor, author of The Outsider's Edge: The Making of Self-Made Billionaires 28 September, 2007 17:34:25
For his new book, The Outsider's Edge: The Making of Self-Made Billionaires, social researcher Brent D Taylor spent four years of intensive research investigating the psychological make-up and backgrounds of some of the world's richest men and women, including IT luminaries Bill Gates, Larry Ellison and Steve Jobs. Taylor discovered that, despite working in different industries and coming from different upbringings, they all have one thing in common -- they are all outsiders. - +
CIO Live Podcast #77: Panasonic Speeds Up Trans-Pacific File Transfers, Part III 21 September, 2007 07:00:00
Part three in our three-part special report from CIO's sister publication Network World in the US, as Paul Desmond reports from the Network World IT Roadmap Conference in Santa Clara, California. With development teams in the US and Japan, Panasonic needed a more efficient way to move very large files between the two locations. Iben Rodriguez, IT consultant for Panasonic Research and Development, explains how a storage-area network and virtual server technology helped speed up WAN performance. - +
CIO Live Podcast #76: Panasonic Speeds Up Trans-Pacific File Transfers, Part II 14 September, 2007 07:00:00
Part two in our three-part special report from CIO's sister publication Network World in the US, as Paul Desmond reports from the Network World IT Roadmap Conference in Santa Clara, California. With development teams in the US and Japan, Panasonic needed a more efficient way to move very large files between the two locations. Iben Rodriguez, IT consultant for Panasonic Research and Development, explains how a storage-area network and virtual server technology helped speed up WAN performance. - +
CIO Live Podcast #75: Panasonic Speeds Up Trans-Pacific File Transfers, Part I 07 September, 2007 07:00:05
Part one in our three-part special report from CIO's sister publication Network World in the US, as Paul Desmond reports from the Network World IT Roadmap Conference in Santa Clara, California. With development teams in the US and Japan, Panasonic needed a more efficient way to move very large files between the two locations. Iben Rodriguez, IT consultant for Panasonic Research and Development, explains how a storage-area network and virtual server technology helped speed up WAN performance.
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'I have a lost laptop horror story for you' 30 June, 2008 10:08:14
The devil of identity theft is in the details that follow...The devil of identity theft is in the details that follow: Russ Jones tells a tale of woe that isn't particularly dramatic -- or rare -- and yet it's exactly the kind of story that worries me enough to ignore my better judgment and buy identity-theft protection from my insurance provider. - +
SQL attacks lobs onto pro tennis site 02 July, 2008 11:52:19
Wimbledon perfect time for crook's criminal racket.Visitors to the Association of Tennis Professionals Web site have potentially been infected with spyware after apparent lax security allowed a malicious script to be injected across its pages. - +
Hacking tools: A new version of BackTrack helps ethical hackers 30 June, 2008 10:57:21
BackTrack is the quickest way to get access to hundreds of (legal) hacking toolsVersion 3.0 of BackTrack has been released. BackTrack is a Linux-based distribution dedicated to penetration testing or hacking (depending on how you look at it). It contains more than 300 of the world's most popular open source or freely distributable hacking tools. - +
Japanese military loses data again 02 July, 2008 08:17:21
Japan's Self Defense Force lost sensitive data on joint US-Japan military exerciseJapan's Self Defense Force lost sensitive data pertaining to a joint US-Japan military exercise last year, the Ministry of Defense said Tuesday. - +
ACLU, EFF sue US gov't over mobile phone tracking 03 July, 2008 08:37:23
Two civil liberties groups sue the US Department of Justice over mobile phone trackingThe American Civil Liberties Union (ACLU) and the Electronic Frontier Foundation (EFF) are asking a federal court to order the US Department of Justice to turn over records about the agency's tracking of mobile phone users.
Ballarat Grammar Improves Student Access to Computer Based Learning with HP ProCurve 04 July, 2008 16:49:00
Media release: 40 Per Cent of Australian Businesses Do Not Validate Their Data 04 July, 2008 10:29:00
Kaseya helps turbo charge BlueFire’s service delivery model 03 July, 2008 17:23:00
Computershare Selects Symantec for Data Loss Prevention Globally 03 July, 2008 14:52:00
DST International moves to new Shanghai office 03 July, 2008 13:21:00
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The Secrets of C-Suite Success
With help from the CIO Executive Council, we tap into research about successful executives. Read on to learn more about the competencies CIOs need to develop to take the corner office, where CIOs fall short — and what CEOs expect from CIOs.
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