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Process Trip 04 February, 2008 13:07:03
Why Maritz Travel revamped key business processes — and how business and IT came together to make it workWhen Rich Phillips became COO OF Maritz Travel about two and-a-half years ago, he sat down and took a hard look at the big industry picture - +
Ticked Off at Tick the Box Mentality 04 February, 2008 13:01:15
Does your executive search firm know the difference between an MIS manager and a CIO, and if it does, can it explain that difference to its corporate clients?Does your executive search firm know its MIS managers from its elbow? Does it even know the difference between an MIS manager and a CIO, and if it does, can it explain that difference to its corporate clients? - +
How to Get Real About Strategic Planning 04 February, 2008 12:50:59
Everyone agrees that having a strategic plan for IT is a good thing but most CIOs approach the process with fear and loathing. In fact, the majority of CIOs (and the enterprises they work for) are faking it when it comes to strategic planning. Isn't it time we all got real?Oh, it must be nice to be the CIO of a FedEx or a GE or a Credit Suisse. Places where IT and the business are so tightly aligned you can barely tell the two apart. Where corporate leaders understand that IT is a strategic asset and support it as such - +
Toxic Mix or Bit of a Mixed Blessing? 31 December, 2007 10:36:30
“Eye of newt, and toe of frog, Wool of bat, and tongue of dog . . . ” The inter-generational office brew of Boomer, Gen X and Gen Y may not be quite as odious as that of the three witches in Shakespeare’s Macbeth, but even so it makes “for a charm of powerful trouble”"Eye of newt, and toe of frog, Wool of bat, and tongue of dog . . . " The inter-generational office brew of Boomer, Gen X and Gen Y may not be quite as odious as that of the three witches in Shakespeare's Macbeth, but even so it makes "for a charm of powerful trouble" - +
9 Paths to Higher Performance 10 December, 2007 14:09:23
When an organization brings together talented people in a creative, collaborative environment it fosters a culture of high performance, which in turn leads to superior business resultsLike high-achieving individuals, some organizations seem to have the Midas touch. Virtually every initiative they touch earns them gold and even those that fail never seem to cost them much of anything at all
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Can Macs conquer the enterprise? 11 January, 2008 10:55:53
The field is wide open for a Macintosh insurrection on the business desktop. It could happen, but probably won't. Here's why.If Apple were a football team, the New England Patriots would have had some serious competition this year. - +
Bill Gates: A New Approach to Capitalism in the 21st Century 28 January, 2008 07:12:19
Transcript of Gates speech, and a Q&A at World Economic Forum in Davos, SwitzerlandAs you all may know, in July I'll make a big career change. I'm not worried; I believe I'm still marketable. I'm a self-starter, I'm proficient in Microsoft Office. I guess that's it. Also I'm learning how to give money away. - +
Mob wisdom means business 04 January, 2008 07:14:47
So-called 'crowdsourcing' lets companies create massive focus groups, garner fresh ideas, and even predict the futureCrowdsourcing, mob wisdom, interactive ideation, artificial AI -- call it what you will, but the idea of tapping external collaborators to develop or enhance products and services is far from revolutionary.
Read up on the latest ideas and technologies from companies that sell hardware, software and services. Newsletter Subscription
What does that mean? Professional development must now be explicitly aligned with systems development. Two weeks of training is neither synonymous with nor the sine qua non of professional development. Teaching you how to use Outlook or set up a wiki or create e-mail Listservs is not the same as you learning how to use them effectively. Not to be too cynical, but training is how IT has conveniently (and often to its detriment) "outsourced" its investment in the human capital of its users.
Indeed, many CIOs do a fantastic job of investing in and developing their own staff. They do a less than stellar - or nonexistent - job of investing in their internal clients and users. CIOs need to focus more of their attention on how to make their customers smarter and how to give their internal clients tools and training to make them smarter as well.
Not doing so is bad for two reasons: the first is the obvious one - when you underinvest in your users and customers, they are unable to get the value they need and you want from your systems investment; the second reason is the CEOs. CEOs - and even CFOs - now grasp that one cannot divorce the return on the physical or virtual asset from the return on the human asset. Whether CIOs like it or not, the systems, apps and platforms they build and procure are as much media for human capital development as they are mechanisms for global competitiveness. In reality, a portion of their global competitiveness potential is a function of how well people-as-people utilize that asset. That's professional development as human capital investment.
Every IT proposal of note should come with a human capital impact statement, not just a training budget, curriculum and schedule in the appendix. Does this pose an added burden on an already overstressed CIO? Perhaps. Does this better reflect what the CEO is now telling his direct reports, your colleagues, your company and your investors? Absolutely. It's time to coordinate your calendars so that the CEO's priorities are better embedded in your own.
Michael Schrage is co-director of the MIT Media Lab's eMarkets Initiative. He can be reached at schrage@media.mit.edu
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2008 CIO Summit
19th August, 2008 Four Seasons Hotel, Sydney Developed in partnership with CIO Magazine, IDC, INTEP and the CIO Executive Council.
The world of the CIO is extremely complex and diverse. Multiple priorities demand attention and decisions are needed instantly. Individual teams need to be driven towards common goals, and businesses strive to become more mobile, agile and responsive. For CIOs, the challenge never ends.
Every year the CIO Summit identifies what is top of mind for CIOs across Australia and New Zealand, and offers insight for CIO benchmarking and vendor strategic planning alike.
Recent IDC research shows that over 59% of CIO's believe that 'to achieve their business strategies, technology should be used more aggressively than today.'
Join us on August 19th to discover how this is possible with the latest technologies including Virtualisation, Web 2.0, IP Surveillance and Software as a Service (Saas).
Click here for more information.
Please email Denyse_Robertson@idg.com.au for further information.
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CIO Live Podcast #79: Brent D Taylor, author of The Outsider's Edge: The Making of Self-Made Billionaires Part II 05 October, 2007 06:00:00
For his new book, The Outsider's Edge: The Making of Self-Made Billionaires, social researcher Brent D Taylor spent four years of intensive research investigating the psychological make-up and backgrounds of some of the world's richest men and women, including IT luminaries Bill Gates, Larry Ellison and Steve Jobs. Taylor discovered that, despite working in different industries and coming from different upbringings, they all have one thing in common -- they are all outsiders. - +
CIO Live Podcast #78: Brent D Taylor, author of The Outsider's Edge: The Making of Self-Made Billionaires 28 September, 2007 17:34:25
For his new book, The Outsider's Edge: The Making of Self-Made Billionaires, social researcher Brent D Taylor spent four years of intensive research investigating the psychological make-up and backgrounds of some of the world's richest men and women, including IT luminaries Bill Gates, Larry Ellison and Steve Jobs. Taylor discovered that, despite working in different industries and coming from different upbringings, they all have one thing in common -- they are all outsiders. - +
CIO Live Podcast #77: Panasonic Speeds Up Trans-Pacific File Transfers, Part III 21 September, 2007 07:00:00
Part three in our three-part special report from CIO's sister publication Network World in the US, as Paul Desmond reports from the Network World IT Roadmap Conference in Santa Clara, California. With development teams in the US and Japan, Panasonic needed a more efficient way to move very large files between the two locations. Iben Rodriguez, IT consultant for Panasonic Research and Development, explains how a storage-area network and virtual server technology helped speed up WAN performance. - +
CIO Live Podcast #76: Panasonic Speeds Up Trans-Pacific File Transfers, Part II 14 September, 2007 07:00:00
Part two in our three-part special report from CIO's sister publication Network World in the US, as Paul Desmond reports from the Network World IT Roadmap Conference in Santa Clara, California. With development teams in the US and Japan, Panasonic needed a more efficient way to move very large files between the two locations. Iben Rodriguez, IT consultant for Panasonic Research and Development, explains how a storage-area network and virtual server technology helped speed up WAN performance. - +
CIO Live Podcast #75: Panasonic Speeds Up Trans-Pacific File Transfers, Part I 07 September, 2007 07:00:05
Part one in our three-part special report from CIO's sister publication Network World in the US, as Paul Desmond reports from the Network World IT Roadmap Conference in Santa Clara, California. With development teams in the US and Japan, Panasonic needed a more efficient way to move very large files between the two locations. Iben Rodriguez, IT consultant for Panasonic Research and Development, explains how a storage-area network and virtual server technology helped speed up WAN performance.
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Information security governance: Centralized vs. distributed 05 September, 2008 10:15:00
Should security policies, procedures and processes be managed within a central body, or distributed at an individual level? You need to find the middle ground.The management of information risk has become a significant topic for all organizations, small and large alike. But for the large, multi-divisional organization, it poses the additional challenge of determining how to deploy an information security governance program among what are often disparate business units. Should the policies, procedures, and processes that define the program be developed and managed within a central, corporate body? Or perhaps responsibility would be better placed at the individual unit level? Is there a workable middle-ground? - +
DNS error brings Sophos antivirus updates to a halt 05 September, 2008 13:40:00
Optus, Internode and Equinix affected among others.A sporadic Domain Name Server (DNS) error has blocked Sophos anti-virus updates around the world. - +
Ouch! Security pros' worst mistakes 04 September, 2008 08:05:00
We've all done regrettable things on the job, but does any valuable wisdom come of it? Four security pros candidly explain their biggest blunders and what they learned in the processIt was a mistake so bad the person who made it asked that his name and company not be mentioned here. Let's call him Frank. - +
Security ROI: Fact or Fiction? 03 September, 2008 08:32:00
Bruce Schneier says ROI is a big deal in business, but it's a misnomer in security. Make sure your financial calculations are based on good data and sound methodologies.Return on investment, or ROI, is a big deal in business. Any business venture needs to demonstrate a positive return on investment, and a good one at that, in order to be viable. - +
Information Security and the Importance of Context 01 September, 2008 10:00:00
Those entrusted with information security must raise their contextual awarenessWhen the US Transportation Security Administration (TSA) was first created, it created a sudden need for tens of thousands of screeners. Getting a job as an airport screener was a pretty easy process. It seemed as though if you had a pulse, you were in. Jump forward to 2008 and becoming a screener is a bit harder as the TSA has instituted background checks, has upped the educational requirement to include a high school diploma or GED, and added other significant requirements.
Viva la Verticals! Key to Vendor Growth is Through Vertical Market Opportunities, Says IDC 05 September, 2008 11:05:00
F-Secure delivers fastest protection in the online world 04 September, 2008 16:50:00
Rogue security apps dominate Fortinet's Aug 2008 IT threat report 04 September, 2008 16:00:00
IntraPower Signs Deal with Australia’s Largest Service Station and Convenience Store Network 04 September, 2008 10:07:00
TANDBERG Begins Desktop Videoconferencing Roll-Out at New England Credit Union 03 September, 2008 16:01:00
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Radicati Market Quadrant 2008 on Corporate Web Security
An Analysis of the Market for Corporate Web Security Solutions, revealing Top Players, Mature Players, Specialists and Trail Blazers. Read on to discover who makes the grade.
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