Please wait while the page is being loaded Skip this advertisement >
Friday | 5 December, 2008
CIO
I Hear Voices Over IP
Once my only concern in using an office telephone handset was picking up someone else's germs. With consolidated VoIP, I can now pick up the whole world's viruses.
Bruce Kirkham 07 December, 2004 14:55:01

The problem with VoIP is that the people most likely to have it are the very people you don't want to talk to.

I see the hottest thing in IT this month is Voice over IP. It's hot, but it's not new.

As an experienced, leading edge IT veteran, I've been using VoIP for decades. My usage has traditionally involved swearing down the modem line as the computer fails to connect, or hangs, or takes 17 hours to download the vital 30Mb Shrek 3 trailer.

But now, VoIP is two-way. Great! People can swear back at me.

It's interesting that after years of trying to jam data down voice lines (how I so fondly remember my early days of trying to get an acoustic coupler to work in a hotel room) now the reverse has occurred of jamming voice down data lines.

It makes sense. Whether I use water for drinking or washing, I only need the one pipe coming into my house to deliver it. Communication is communication after all, so stuffing it all down the same cable seems sensible. There's even VoIP via satellite being launched.

This is not sensible.

If I'm speaking to someone 20km away, why would I want my words to have to travel 60,000km straight up and down, passing through any number of network clouds, to get there. All my conversations will end up like a bad video link where you can read a book during the latency delays. Granted, I would only experience the latency issue if the connection is actually up. Current telephone lines are very reliable - more often than not, I get a dial-tone. And more often than not, I get a network connection - it's just not that much more often.

I understand the reason businesses are going VoIP (aside from the fact that it's the only sexy new technology that IT managers can impress their boss with at the moment) is to consolidate voice away from dedicated PABX servers onto existing servers and gateways. This will give a whole new lease on life to the profession of telephone sanitizers. Once my only concern in using an office telephone handset was picking up someone else's germs. With consolidated VoIP, I can now pick up the whole world's viruses.

The biggest problem I see with VoIP, over always-on broadband connection, is how to get my callers to shut up. It seems the people most likely to have VoIP enabled on their computer are the people I don't want to spend time talking to. This is just a technological replay of the age-old problem of how to get rid of someone who hangs around talking to you at parties.

And what's going to happen to the poor phone companies? (This may be the first time the expression "poor phone companies" has ever been used.) If everybody talks over IP, those millions of dollars of lucrative phone line profits the companies rake in annually will disappear, with their only compensation being extra traffic on the broadband. All that extra traffic - being charged by both the minute and the megabyte. Hmmm, I may have answered my own question.

It also explains why last week my phone company offered to upgrade my second phone line to broadband - and they'd only charge me half price for the second phone line rental. The second phone line (which I wouldn't need any more because of the broadband), at only half-price, plus the increased cost of broadband. Hard to resist such a bargain.

The Boss has just used Voice over Wireless to summon me to the boardroom, which in our house is the kitchen. Being a technological luddite, she refuses to call it VoW, and insists on still referring to it as speaking.

Bruce Kirkham is a veteran IT professional specializing in leading-edge technologies and scepticism, who views the IT industry not so much as "dot com" as "dot comedy"

Featured Whitepaper Sponsors
Market Place
 

Smart SOA World Tour

Discover how SOA can create smarter outcomes for your business.

Attend and learn:

  • How SOA is helping leading companies to become more agile
  • Where you should be applying SOA processes in your company
  • The top SOA implementation mistakes to avoid

Click here for more information.
  • +

    CIO Live Podcast #79: Brent D Taylor, author of The Outsider's Edge: The Making of Self-Made Billionaires Part II 05 October, 2007 06:00:00

    For his new book, The Outsider's Edge: The Making of Self-Made Billionaires, social researcher Brent D Taylor spent four years of intensive research investigating the psychological make-up and backgrounds of some of the world's richest men and women, including IT luminaries Bill Gates, Larry Ellison and Steve Jobs. Taylor discovered that, despite working in different industries and coming from different upbringings, they all have one thing in common -- they are all outsiders.
  • +

    CIO Live Podcast #78: Brent D Taylor, author of The Outsider's Edge: The Making of Self-Made Billionaires 28 September, 2007 17:34:25

    For his new book, The Outsider's Edge: The Making of Self-Made Billionaires, social researcher Brent D Taylor spent four years of intensive research investigating the psychological make-up and backgrounds of some of the world's richest men and women, including IT luminaries Bill Gates, Larry Ellison and Steve Jobs. Taylor discovered that, despite working in different industries and coming from different upbringings, they all have one thing in common -- they are all outsiders.
  • +

    CIO Live Podcast #77: Panasonic Speeds Up Trans-Pacific File Transfers, Part III 21 September, 2007 07:00:00

    Part three in our three-part special report from CIO's sister publication Network World in the US, as Paul Desmond reports from the Network World IT Roadmap Conference in Santa Clara, California. With development teams in the US and Japan, Panasonic needed a more efficient way to move very large files between the two locations. Iben Rodriguez, IT consultant for Panasonic Research and Development, explains how a storage-area network and virtual server technology helped speed up WAN performance.
  • +

    CIO Live Podcast #76: Panasonic Speeds Up Trans-Pacific File Transfers, Part II 14 September, 2007 07:00:00

    Part two in our three-part special report from CIO's sister publication Network World in the US, as Paul Desmond reports from the Network World IT Roadmap Conference in Santa Clara, California. With development teams in the US and Japan, Panasonic needed a more efficient way to move very large files between the two locations. Iben Rodriguez, IT consultant for Panasonic Research and Development, explains how a storage-area network and virtual server technology helped speed up WAN performance.
  • +

    CIO Live Podcast #75: Panasonic Speeds Up Trans-Pacific File Transfers, Part I 07 September, 2007 07:00:05

    Part one in our three-part special report from CIO's sister publication Network World in the US, as Paul Desmond reports from the Network World IT Roadmap Conference in Santa Clara, California. With development teams in the US and Japan, Panasonic needed a more efficient way to move very large files between the two locations. Iben Rodriguez, IT consultant for Panasonic Research and Development, explains how a storage-area network and virtual server technology helped speed up WAN performance.
  • +

    SOA What? Why You Need SOA Governance Framework 04 December, 2008 08:32:00

    Adopting services oriented architecture (SOA) in your enterprise without thinking through IT governance can cause something like the Gold Rush in the 1800s; extreme rates of growth and minimal law and order which produce unexpected outcomes.
  • +

    The Myth of Cloud Computing 04 December, 2008 08:25:00

    Why the rapid spread of virtual technology is becoming a security risk
    Why the rapid spread of virtual technology is becoming a security risk.
  • +

    Who Pushed Vendors Toward Better Security? 04 December, 2008 09:38:00

    Hint: It had something to do with pressure from customers and government agencies, writes Oracle CSO Mary Ann Davidson
    Hint: It had something to do with pressure from customers and government agencies, writes Oracle CSO Mary Ann Davidson.
  • +

    CPO & CISO: A Comprehensive Approach to Information 04 December, 2008 08:42:00

    GE CPO Nuala O'Connor Kelly advocates greater CPO/CISO cooperation to place the right value on information assets.
    GE CPO Nuala O'Connor Kelly advocates greater CPO/CISO cooperation to place the right value on information assets.
  • +

    Virtually every Windows PC at risk, says Secunia 04 December, 2008 08:00:00

    Almost all PCs scanned by patch tool have an unpatched app; 46% have 11-plus.
    More than 98% of Windows computers harbor at least one unpatched application, and nearly half contain 11 or more programs at risk from attack, a Danish security company said Wednesday.
CIO Webcast Innovation #8 - What are the biggest roadblocks to IT's involvement in innovation at your company?
Watch the latest latest edition of CIO Innovation which is now available for download.
Watch the webcast
Sign up to the CIO Innovation update email


CIO Live Podcast #79: Brent D Taylor, author of The Outsider's Edge: The Making of Self-Made Billionaires Part II
Listen to the latest edition of CIO Live which is now available for download.
Listen to the podcast
Sign up to the CIO Live email
Whitepaper

Achieving the impossible: Unlimited application scalability

Learn how provide applications with significantly higher throughput and lower latency for data operations while retaining the appropriate levels of data quality with clustered caching. Read on to improve your application scalability now.