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A Victorian Auditor-General's report that claimed lack of a detailed business case had led to project delays and budget blow-outs in Victoria's HealthSMART project has been criticized as being unduly harsh.
The report into the $323 million project, "the most far-reaching ICT change program ever undertaken by the Victorian Public Health System (VPHS)", found the project was already $34.8 million over budget, a figure disputed by the government and Health Department.
And Auditor-General Des Pearson said the project had been let down by the lack of a detailed business case, which in turn led to difficulties attracting skilled staff and in ensuring vendors performed and their contractual obligations.
He said the Department of Human Services needed a concerted focus on outcomes and benefits to ensure the state's investment in process engineering by harnessing technology is realized as planned.
But a public sector analyst has said the issues raised were manageable and par for the course, and the claims about the lack of a business case off target.
HealthSMART was announced in 2003 to overhaul mismatched technology running the state's health system and introduce new systems such as electronic prescriptions to improve patient care and combat fraud.
The Auditor-General's report, which found the program was already running two years beyond its extended 2007 completion date and was likely to slip further, concluded HealthSMART still had the potential to fulfil the original vision of a patient-centric model of health-care, supporting public sector health clinicians with knowledge and technology.
But it sheeted part of the blame for the project's woes home to the fact that the original milestones had been too ambitious, forcing frequent revisions as the program proceeded. And it concluded the application with the highest potential benefit — Clinical Systems — is the ICT application most at risk.
It also declared the lack of a detailed business case has proved to be a key planning flaw.
"... the approved 2003 funding submission for HealthSMART is not a substitute for a detailed business case," the report said
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CIO Live Podcast #79: Brent D Taylor, author of The Outsider's Edge: The Making of Self-Made Billionaires Part II 05 October, 2007 06:00:00
For his new book, The Outsider's Edge: The Making of Self-Made Billionaires, social researcher Brent D Taylor spent four years of intensive research investigating the psychological make-up and backgrounds of some of the world's richest men and women, including IT luminaries Bill Gates, Larry Ellison and Steve Jobs. Taylor discovered that, despite working in different industries and coming from different upbringings, they all have one thing in common -- they are all outsiders. - +
CIO Live Podcast #78: Brent D Taylor, author of The Outsider's Edge: The Making of Self-Made Billionaires 28 September, 2007 17:34:25
For his new book, The Outsider's Edge: The Making of Self-Made Billionaires, social researcher Brent D Taylor spent four years of intensive research investigating the psychological make-up and backgrounds of some of the world's richest men and women, including IT luminaries Bill Gates, Larry Ellison and Steve Jobs. Taylor discovered that, despite working in different industries and coming from different upbringings, they all have one thing in common -- they are all outsiders. - +
CIO Live Podcast #77: Panasonic Speeds Up Trans-Pacific File Transfers, Part III 21 September, 2007 07:00:00
Part three in our three-part special report from CIO's sister publication Network World in the US, as Paul Desmond reports from the Network World IT Roadmap Conference in Santa Clara, California. With development teams in the US and Japan, Panasonic needed a more efficient way to move very large files between the two locations. Iben Rodriguez, IT consultant for Panasonic Research and Development, explains how a storage-area network and virtual server technology helped speed up WAN performance. - +
CIO Live Podcast #76: Panasonic Speeds Up Trans-Pacific File Transfers, Part II 14 September, 2007 07:00:00
Part two in our three-part special report from CIO's sister publication Network World in the US, as Paul Desmond reports from the Network World IT Roadmap Conference in Santa Clara, California. With development teams in the US and Japan, Panasonic needed a more efficient way to move very large files between the two locations. Iben Rodriguez, IT consultant for Panasonic Research and Development, explains how a storage-area network and virtual server technology helped speed up WAN performance. - +
CIO Live Podcast #75: Panasonic Speeds Up Trans-Pacific File Transfers, Part I 07 September, 2007 07:00:05
Part one in our three-part special report from CIO's sister publication Network World in the US, as Paul Desmond reports from the Network World IT Roadmap Conference in Santa Clara, California. With development teams in the US and Japan, Panasonic needed a more efficient way to move very large files between the two locations. Iben Rodriguez, IT consultant for Panasonic Research and Development, explains how a storage-area network and virtual server technology helped speed up WAN performance.
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Google blacklists ATUG Web site 07 October, 2008 12:46:00
ATUG unaware of breach, Google unwilling to discuss detailsHackers may have hit the Australian Telecommunications User Group (ATUG) Web site, according to Google which has placed security threat warnings across all pages displayed in searches. - +
10 steps to loading dock security 07 October, 2008 11:30:00
Companies in all industries struggle to secure the loading dock, that sensitive spot where goods come in and go out. Follow these best practices and sleep better tonight.It's the stuff of CSO nightmares. Early on the morning of September 2, while most folks were home sleeping off the hot dogs, thieves used bolt cutters to break into an Alltel Communications warehouse and four of its loading docks in Fort Smith, Ark. Sources say they escaped with an estimated US$10 million worth of cell phones, not a bad haul for their Labor Day efforts. - +
Corporate security and the climate crisis 03 October, 2008 11:21:00
How to adapt security and risk management policies - including IT security - to deal with climate change.US military strategists, CIA analysts, international agency officials and Nobel Prize winning economists concur with the consensus of the world's scientific community: the Climate Crisis is a planetary security issue, as well as a national security issue for each of the one hundred ninety two countries that belong to the United Nations. But the Climate Crisis is also, by extension, a corporate security issue, as well as, yes, a cyber security issue. - +
Companies own up to virtual security blind spot 02 October, 2008 11:05:00
VMWorld attendees reveal vast majority of companies have little or no security in place for their virtual systems.The vast majority of companies have little or no security in place for their virtual systems. That is a scary statistic revealed in a survey of attendees at the recent VMWorld 2008 conference in Las Vegas. - +
How to minimize the impact of a data breach 01 October, 2008 08:54:00
ID Experts' Rick Kam describes a customer-centric action planThirty-one percent of customers--nearly one-third of a company's client base and revenue source--are terminating their relationship with organizations following a data breach, according to a recent study by the Ponemon Institute.
Symantec State of Spam Report - October 2008 07 October, 2008 11:58:00
AIIA to Reward Sustainability and Green IT Champions at the 2009 iAwards 07 October, 2008 11:56:00
Yellowfin Achieves BI Success with Asia Pacific Telcos 07 October, 2008 09:46:00
Frost & Sullivan Gears up for Annual IT Industry Gala Awards Event 07 October, 2008 08:29:00
Multimedia Technology & EVERKI sign exclusive distribution agreement. 06 October, 2008 14:34:00
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