Imagine you're sitting at your desk, squinting at your computer screen, brow furrowed. In walks one of your peers - say, the vice president of marketing.
"He asks you: ‘What are you working on?'"says Robert Rubin, retired senior vice president and CIO of Elf Atochem North America, a global chemical company. "And you say: ‘I'm trying to figure out how to get more credit for what I do.'"Wrong answer, ego boy.
CIOs are good at taking the blame when things go wrong. That would be OK if they got credit when things went right, but often they don't. Either other executives are so far removed from IT that they don't know what's going on, or business leaders don't know when a success has been achieved (or even what should be considered a success) because the CIO is fearful of appearing boastful.
"Certain people go into certain fields that are a fit for their personalities,"says Mitchell Marks, a San Francisco-based organisational psychologist. "I don't want to generalise, but technology attracts more of an introverted type of person.
For a lot of CIOs, just getting the job done is what turns them on, and they don't need all the ballyhoo and pats on the back."
But if people don't know what's being achieved in IT, they'll think nothing is. IS will be undervalued, budgets will be cut, and you might even be let go. So without further ado, we offer five tried-and-true tips on how to get the credit you and your staff deserve, discreetly and without alienating the rest of the company.
1. TALK UP YOUR TEAM
Getting credit is a sensitive issue. "I'd love to be able to talk openly and publicly about our successes, but certain parts of the business would view that as me fanning my own career,"says the CIO of a large hospitality company who believes that having his name associated with this story would be his ticket out the door. Instead, he focuses on flagging the successes of his team through memos and employee newsletters. Maybe other departments will pay attention, maybe they won't. At least he's trying.
2. GIVE CREDIT TO OTHERS . . . Publicly
And speaking of giving credit where credit is due, you should be lobbying other executives to recognise the work of your employees. Marks says this is an especially useful tactic for CIOs who shy from the spotlight. If the IS team has had a big win, try to get the individual members noticed. Nominate staffers for companywide awards. Ask the CEO to acknowledge a successful project team at the next town hall meeting. The bonus? "It looks good because you're the leader,"Marks says.
3. KEEP EVERYONE INFORMED . . . CONSTANTLY In his 15 years at Elf Atochem, Rubin learned to make sure business leaders knew what he was working on. "You don't say ‘We did this,'"Rubin says. "You say ‘Here's what we're doing.'"As a result, he remembers more than one occasion when someone at a meeting was trying to hog credit for a completed, successful project. But because Rubin had been so communicative about what IS had been doing all along, somebody at the meeting interrupted to ask, "Didn't IS work on this?"
4. FIND A CHEERLEADER
Of course, having someone else volunteer the kudos before you have to ask for it is ideal. Companies often call Marks in to troll for feedback on how IS is performing. Sometimes, the simple act of asking questions sparks a new appreciation for IS. Marks recalls one user telling him: "Come to think about it, I never thanked the CIO for that."
5. DO A GOOD JOB
What all this boils down to, though, is doing a good job. "The bottom line is that if you really want to be successful, the way to achieve it is by making others look good,"says Rubin.
Have buy-in from a senior businessperson on every project, and make that person glad to have worked with you. "People work best when you give credit away. I don't mean fawning over them. People like to work with people who make them look good."
Read up on the latest ideas and technologies from companies that sell hardware, software and services. Business Intelligence and Enterprise Performance Management: Trends for Emerging Businesses
The state of Middleware
Solve Exchange Mailbox Storage Issues Once and for All
CRM your salespeople will love
Gaining Competitive Advantage Through Enterprise Planning
Wireless LANs: Is my enterprise at risk?
Data grids and service-oriented architecture
Refresh your AUP: Top tips to ensure your acceptable use policy is fit for purpose
Zones provide focussed content from CIO and leading technology partners.- White PaperYour organisation may well have devised and implemented an Acceptable Use Policy (AUP) some time ago in order to guard against the risks of inappropriate use of computer systems by your workers, but are you confident that your AUP remains 'fit for purpose'? Read on to discover how you can enhance the effectiveness of your AUP.
- White PaperLearn to tie virtualized computing to virtualized storage, to offer a dynamic set of capabilities within the data centre and create improved performance and system reliability. Discover how best to utilize EMC Celerra in a VMware ESX environment.
- White PaperWhat you don’t know can destroy your business. It’s hard to imagine modern business without the internet but in the last few years it has become fraught with danger. Read on to discover how internet security can give your business a competitive advantage.
Discover how SOA can create smarter outcomes for your business.
Attend and learn:
- How SOA is helping leading companies to become more agile
- Where you should be applying SOA processes in your company
- The top SOA implementation mistakes to avoid
Click here for more information.
- +
CIO Live Podcast #79: Brent D Taylor, author of The Outsider's Edge: The Making of Self-Made Billionaires Part II 05 October, 2007 06:00:00
For his new book, The Outsider's Edge: The Making of Self-Made Billionaires, social researcher Brent D Taylor spent four years of intensive research investigating the psychological make-up and backgrounds of some of the world's richest men and women, including IT luminaries Bill Gates, Larry Ellison and Steve Jobs. Taylor discovered that, despite working in different industries and coming from different upbringings, they all have one thing in common -- they are all outsiders. - +
CIO Live Podcast #78: Brent D Taylor, author of The Outsider's Edge: The Making of Self-Made Billionaires 28 September, 2007 17:34:25
For his new book, The Outsider's Edge: The Making of Self-Made Billionaires, social researcher Brent D Taylor spent four years of intensive research investigating the psychological make-up and backgrounds of some of the world's richest men and women, including IT luminaries Bill Gates, Larry Ellison and Steve Jobs. Taylor discovered that, despite working in different industries and coming from different upbringings, they all have one thing in common -- they are all outsiders. - +
CIO Live Podcast #77: Panasonic Speeds Up Trans-Pacific File Transfers, Part III 21 September, 2007 07:00:00
Part three in our three-part special report from CIO's sister publication Network World in the US, as Paul Desmond reports from the Network World IT Roadmap Conference in Santa Clara, California. With development teams in the US and Japan, Panasonic needed a more efficient way to move very large files between the two locations. Iben Rodriguez, IT consultant for Panasonic Research and Development, explains how a storage-area network and virtual server technology helped speed up WAN performance. - +
CIO Live Podcast #76: Panasonic Speeds Up Trans-Pacific File Transfers, Part II 14 September, 2007 07:00:00
Part two in our three-part special report from CIO's sister publication Network World in the US, as Paul Desmond reports from the Network World IT Roadmap Conference in Santa Clara, California. With development teams in the US and Japan, Panasonic needed a more efficient way to move very large files between the two locations. Iben Rodriguez, IT consultant for Panasonic Research and Development, explains how a storage-area network and virtual server technology helped speed up WAN performance. - +
CIO Live Podcast #75: Panasonic Speeds Up Trans-Pacific File Transfers, Part I 07 September, 2007 07:00:05
Part one in our three-part special report from CIO's sister publication Network World in the US, as Paul Desmond reports from the Network World IT Roadmap Conference in Santa Clara, California. With development teams in the US and Japan, Panasonic needed a more efficient way to move very large files between the two locations. Iben Rodriguez, IT consultant for Panasonic Research and Development, explains how a storage-area network and virtual server technology helped speed up WAN performance.
- +
TJX Maxx hacker banged up for 30 years 09 January, 2009 11:26:00
Key figure in the infamous TJX Maxx Wi-Fi hack of 2005 has been sentenced to 30-years in prison by a Turkish court.Maksym Yastremskiy, the Ukrainian accused of being a key figure in the infamous TJX Maxx Wi-Fi hack of 2005, has been sentenced to 30-years in prison by a Turkish court. - +
Data breaches rose sharply in 2008, says study 08 January, 2009 08:27:00
More than 35 million data records were breached in 2008, according to the Identity Theft Resource Center.More than 35 million data records were breached in 2008 in the U.S., a figure that underscores continuing difficulties in securing information, according to the Identity Theft Resource Center (ITRC). - +
Rogue SSL certificate exploit puts VeriSign on the spot 07 January, 2009 11:04:00
Wishes "white hat" researchers had notified VeriSign before public demo.Following the success of researchers last week in creating a false SSL certificate based on VeriSign's RapidSSL brand, the company is scrambling to explain how it happened, how it's preventing it from reoccurring, and whether its other SSL certificate-generation services are at risk. - +
With Gaza conflict, cyberattacks come too 05 January, 2009 08:03:00
Pro-Palestinian hackers have defaced thousands of sites following attacks in Gaza.The conflict raging in Gaza between Israel and Palestine has spilled over to the Internet. - +
5 ways to secure your Blackberry 18 December, 2008 12:58:00
What do Tom Cruise and the McCain campaign have in common? They have both been bitten by the loss of a Blackberry. Mobile expert Dan Hoffman gives advice on how to keep your cherished mobile device safe, even if it's out of your handsWhat do Tom Cruise and the McCain campaign have in common? They have both been bitten by the loss of a Blackberry. Mobile expert Dan Hoffman gives advice on how to keep your cherished mobile device safe, even if it's out of your hands.
IT industry veteran advises caution on outsourcing selection in light of Satyam problems 09 January, 2009 21:45:00
Research software developer appoints Susan Dart to new Business Development Director role 08 January, 2009 09:08:00
Research software developer appoints Susan Dart to new Business Development Director role 08 January, 2009 09:08:00
Anyware Introduce Two Powerful PCI TV Tuner Cards with S5 Power Up and Windows Media Center Remote 07 January, 2009 17:30:00
Fortinet Cures Mobile Phone “Curse of Silence/CurseSMS” Attack 07 January, 2009 16:30:00
|
||
|
||
|
|
||
|
Strategies for Eliminating .PST Files
Join industry expert Martin Tuip to discover best practice strategy for the archival and removal of .PST files using email archiving. Learn how to ensure long-term email records are there when needed, and reduce the risk to your business and clients.










