Saturday | 10 January, 2009
CIO
5 IT Projects That Need Your Attention Right Now
You have only so much funding and time, so don’t waste either of them. These projects can make you a hero or at least can save you from one of those terrible “learning experiences”
Dustin Puryear 05 November, 2007 14:25:06

3. Manage patches.

It was difficult enough five years ago to maintain patches for Windows. Today, patch management has to consider several versions of Windows, Linux, Unix and various mission-critical applications. This makes patch management one of the most time-consuming activities for IT, especially considering that many organizations liberally use the term "management".

The Solution: Implement a patch management process, even if manually driven at first, to identify critical vulnerabilities and patches. Later on, implement a system for automating the process of patching systems, with the ability to roll back changes if necessary.

Where to Start: Despite the complexity of patch management, you can make great strides quickly if you focus on key elements of the patch management lifecycle, which is shown below:

  • Reach. Discover, identify, and categorize the servers, workstations and network equipment.

  • Resolve. Access vulnerabilities and missing patches.

  • Research. Maintain up-to-date knowledge of available vulnerabilities and patches.

  • Repair. Prioritize, schedule and patch vulnerable systems.

  • Report. Monitor the patching process.

Unfortunately, there is no one-size-fits-all patch management solution, especially for heterogeneous environments with several platforms and applications. The real need for most enterprises is to focus on the Reach, Resolve and Research phases so that your organization can maintain awareness of patching needs. Once this part of the process is being managed effectively, you can move on to finding ways to automate the patching process itself, which is, by far, the most complex task in patch management.

Several vendors are in the patch management space, including ANSA, BindView, GFI Software and Quest. Notably, some products, such as ANSA's Autonomic Software, can be used to patch non-Windows platforms.

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