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Process Trip 04 February, 2008 13:07:03
Why Maritz Travel revamped key business processes — and how business and IT came together to make it workWhen Rich Phillips became COO OF Maritz Travel about two and-a-half years ago, he sat down and took a hard look at the big industry picture - +
Ticked Off at Tick the Box Mentality 04 February, 2008 13:01:15
Does your executive search firm know the difference between an MIS manager and a CIO, and if it does, can it explain that difference to its corporate clients?Does your executive search firm know its MIS managers from its elbow? Does it even know the difference between an MIS manager and a CIO, and if it does, can it explain that difference to its corporate clients? - +
How to Get Real About Strategic Planning 04 February, 2008 12:50:59
Everyone agrees that having a strategic plan for IT is a good thing but most CIOs approach the process with fear and loathing. In fact, the majority of CIOs (and the enterprises they work for) are faking it when it comes to strategic planning. Isn't it time we all got real?Oh, it must be nice to be the CIO of a FedEx or a GE or a Credit Suisse. Places where IT and the business are so tightly aligned you can barely tell the two apart. Where corporate leaders understand that IT is a strategic asset and support it as such - +
Strategies for Dealing With IT Complexity 24 December, 2007 10:30:47
Every innovation, every business process improvement, comes with an IT complexity tax that must be paid by CIOs in time, money and sweat. Here are strategies to mitigate the increasing complexity of IT as it enables new business.Every innovation, every business process improvement, comes with an IT complexity tax that must be paid by CIOs in time, money and sweat. Here are strategies to mitigate the increasing complexity of IT as it enables new business. - +
Your RFID Battle Plan 05 November, 2007 13:40:11
Electronic tags still don’t top CIO strategy lists. But as a tactical weapon, RFID can be used to fight old problems in new waysTracking chemicals through the manufacturing and distribution process is a critical requirement for Dow Chemical, to ensure safety and operational efficiency. In 2004, identification technologies such as RFID tags had gained significant buzz due to initiatives by the US Defence Department and Wal-Mart to mandate their use in supply chain and inventory management applications
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Five BI potholes to bypass 27 September, 2007 13:51:09
These experienced users already steered their way clear. Now they map out how you can, too.Business intelligence might be a maturing technology, but it's far from hassle-free. Tedious technology issues, including the need for comprehensive data cleansing and integrating incompatible computer systems, are still a big part of nearly all BI projects. - +
Tech giants chart research goals 27 September, 2007 10:18:02
EmTech Conference: IT giants discuss R&D projects for efficiency, parallelism, and mobile communicationsPower consumption, parallelism, and the rapidly-expanding world of mobile communications are among the leading areas of research and development investigated by some of the IT world's largest companies. - +
New Nortel Enterprise boss talks about game plan 24 September, 2007 10:17:44
Joel Hackney replaces Steve Slattery as Nortel Enterprise Solutions PresidentAfter 20 years with Nortel, Enterprise Solutions President Steve Slattery is leaving the company Oct. 1. Taking over immediately, however, is Joel Hackney, Nortel's former senior vice president of Global Operations and Quality, and another of CEO Mike Zafirovski's colleagues from General Electric. Hackney, credited with driving many of Nortel's recent operational, supply chain, customer and business improvements, shared some thoughts with Network World Managing Editor Jim Duffy on the sudden switch, which comes while Enterprise Solutions is enjoying some solid momentum -- although apparently, things aren't moving fast enoug - +
Microsoft's CIO reflects at the two-year mark 27 September, 2007 13:55:34
Microsoft's CIO talks about playing a revolutionary role, being his company's best customer and purging alien technologyWhy would a successful CIO leave one company to become co-CIO of another with only one-third the revenue and employees? Answer: The new company is Microsoft. Stuart Scott moved there in mid-2005 from General Electric, the US$160 billion, 319,000-employee behemoth where he had worked for 17 years, most recently as CIO of GE Industrial Systems. Then, about a year ago, co-CIO Ron Markezich was tapped to run Microsoft's budding managed services business. Scott has been Microsoft's sole CIO since then. - +
Using SOA to integrate the contact center 17 September, 2007 14:26:25
Companies are finding SOA enables them to closely align their customer contact infrastructure with the data, workflows and processes used to manage customer interactions across the organizationAmong the many benefits being delivered by service-oriented architectures, companies are finding SOA enables them to closely align their customer contact infrastructure with the data, workflows and processes used to manage customer interactions across the organization.
Read up on the latest ideas and technologies from companies that sell hardware, software and services. Understanding Email Marketing: A Guide for SMBs
A Guide to Next-Generation Backup, Recovery and Archive
Dude! You Say I Need an Application-Layer Firewall?!
The Secrets of C-Suite Success
Choices in Storage Architecture for Oracle Environments
Why Security SaaS Makes Sense Today
Optimized Back-up and Recovery for VMWare for VMWare Infrastructure with EMC Avamar
Enterprise Wireless WLAN Security
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Supply chain integration with other enterprise systems is the holy grail of making SCM systems pay off. How big a part of your SCM strategy is focused purely on integration?
It was a key driver, but it wasn't the only driver. Historically, our business processes were managed with what I described as a "patch-quilt" of systems. There was a lot of handing off of information up and down the supply chain. Not everyone was working with the same information - and not even close to real-time information. And what that tends to drive in the supply chain is surprises, variability and waste. We believe that getting to the end state of high-level integration will allow us to have a more finite supply chain and also helps to manage that variability down and helps to take the waste out.
At Kimberly-Clark, how critical is the management of the supply chain function for those executives not on the inside? How much do they care to know about it?
Obviously it's critical in many ways, but it is so critical to working collaboratively with your customers on common objectives. Supply chains that have the capability to provide high levels of service for in-stock at retail and on-time delivery, in a cost-effective manner, can be a competitive advantage that can be leveraged to help grow the business.
You mentioned real-time data. There are some potential downsides to real-time data-for example, making too-quick decisions based on not fully flushed out supply chain information. In addition, the term "real-time data" can mean different things to different companies. What does real-time data entail at Kimberly-Clark?
[Real-time data] improves your ability to see what's going on in the marketplace and to understand, in a very timely manner, what's happening with the promotions, what's happening with a product in production. And it enables you to respond, from a supply chain perspective, in a more cost-effective manner, and in a manner that helps you increase your stock levels and keep things on the shelf.
Now that doesn't mean to us that we that we need real-time data at an hour level. But we certainly want to look at it in eight- to 16-hour buckets so that we do get a very timely read as to what's happening in the marketplace.
2008 CIO Summit
19th August, 2008 Four Seasons Hotel, Sydney Developed in partnership with CIO Magazine, IDC, INTEP and the CIO Executive Council.
The world of the CIO is extremely complex and diverse. Multiple priorities demand attention and decisions are needed instantly. Individual teams need to be driven towards common goals, and businesses strive to become more mobile, agile and responsive. For CIOs, the challenge never ends.
Every year the CIO Summit identifies what is top of mind for CIOs across Australia and New Zealand, and offers insight for CIO benchmarking and vendor strategic planning alike.
Recent IDC research shows that over 59% of CIO's believe that 'to achieve their business strategies, technology should be used more aggressively than today.'
Join us on August 19th to discover how this is possible with the latest technologies including Virtualisation, Web 2.0, IP Surveillance and Software as a Service (Saas).
Click here for more information.
Please email Denyse_Robertson@idg.com.au for further information.
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CIO Live Podcast #79: Brent D Taylor, author of The Outsider's Edge: The Making of Self-Made Billionaires Part II 05 October, 2007 06:00:00
For his new book, The Outsider's Edge: The Making of Self-Made Billionaires, social researcher Brent D Taylor spent four years of intensive research investigating the psychological make-up and backgrounds of some of the world's richest men and women, including IT luminaries Bill Gates, Larry Ellison and Steve Jobs. Taylor discovered that, despite working in different industries and coming from different upbringings, they all have one thing in common -- they are all outsiders. - +
CIO Live Podcast #78: Brent D Taylor, author of The Outsider's Edge: The Making of Self-Made Billionaires 28 September, 2007 17:34:25
For his new book, The Outsider's Edge: The Making of Self-Made Billionaires, social researcher Brent D Taylor spent four years of intensive research investigating the psychological make-up and backgrounds of some of the world's richest men and women, including IT luminaries Bill Gates, Larry Ellison and Steve Jobs. Taylor discovered that, despite working in different industries and coming from different upbringings, they all have one thing in common -- they are all outsiders. - +
CIO Live Podcast #77: Panasonic Speeds Up Trans-Pacific File Transfers, Part III 21 September, 2007 07:00:00
Part three in our three-part special report from CIO's sister publication Network World in the US, as Paul Desmond reports from the Network World IT Roadmap Conference in Santa Clara, California. With development teams in the US and Japan, Panasonic needed a more efficient way to move very large files between the two locations. Iben Rodriguez, IT consultant for Panasonic Research and Development, explains how a storage-area network and virtual server technology helped speed up WAN performance. - +
CIO Live Podcast #76: Panasonic Speeds Up Trans-Pacific File Transfers, Part II 14 September, 2007 07:00:00
Part two in our three-part special report from CIO's sister publication Network World in the US, as Paul Desmond reports from the Network World IT Roadmap Conference in Santa Clara, California. With development teams in the US and Japan, Panasonic needed a more efficient way to move very large files between the two locations. Iben Rodriguez, IT consultant for Panasonic Research and Development, explains how a storage-area network and virtual server technology helped speed up WAN performance. - +
CIO Live Podcast #75: Panasonic Speeds Up Trans-Pacific File Transfers, Part I 07 September, 2007 07:00:05
Part one in our three-part special report from CIO's sister publication Network World in the US, as Paul Desmond reports from the Network World IT Roadmap Conference in Santa Clara, California. With development teams in the US and Japan, Panasonic needed a more efficient way to move very large files between the two locations. Iben Rodriguez, IT consultant for Panasonic Research and Development, explains how a storage-area network and virtual server technology helped speed up WAN performance.
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New Ways to Approach Security in a Web 2.0 World 08 September, 2008 09:32:00
Web 2.0 technologies have ushered in a new age of security threats. Brian Foster, vice president of product management with Symantec, shares his insight on what you need to do to safeguard your company in today's business environmentBusiness isn't what it used to be. - +
Skills for leading a converged security operation 08 September, 2008 12:30:00
The cultural challenges are significant, and the CSO has to lead the way in learning and changing. We spoke with several converged CSOs for their take on building the necessary skills to hold the job.John had a massive challenge to tackle. A former IT security officer at a large bank in New York, he and his wife packed up and moved across the country so he could take on the role of chief security officer with a well-known provider of loans, retail financing, and other credit related products. - +
Information security governance: Centralized vs. distributed 05 September, 2008 10:15:00
Should security policies, procedures and processes be managed within a central body, or distributed at an individual level? You need to find the middle ground.The management of information risk has become a significant topic for all organizations, small and large alike. But for the large, multi-divisional organization, it poses the additional challenge of determining how to deploy an information security governance program among what are often disparate business units. Should the policies, procedures, and processes that define the program be developed and managed within a central, corporate body? Or perhaps responsibility would be better placed at the individual unit level? Is there a workable middle-ground? - +
DNS error brings Sophos antivirus updates to a halt 05 September, 2008 13:40:00
Optus, Internode and Equinix affected among others.A sporadic Domain Name Server (DNS) error has blocked Sophos anti-virus updates around the world. - +
Ouch! Security pros' worst mistakes 04 September, 2008 08:05:00
We've all done regrettable things on the job, but does any valuable wisdom come of it? Four security pros candidly explain their biggest blunders and what they learned in the processIt was a mistake so bad the person who made it asked that his name and company not be mentioned here. Let's call him Frank.
From Indian roadside selling candles to three Australian Business Awards: OCA Group divisions triumph 08 September, 2008 16:46:00
NetSuite First with Native Support for Google Chrome 08 September, 2008 11:07:00
Frost & Sullivan: Soaring Demand For Hosted Web Conferencing Services 08 September, 2008 08:44:00
Viva la Verticals! Key to Vendor Growth is Through Vertical Market Opportunities, Says IDC 05 September, 2008 11:05:00
F-Secure delivers fastest protection in the online world 04 September, 2008 16:50:00
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Still Sneaking In: The Threats Your Security Tools Aren't Telling You About
Web 2.0 applications are all the rage, offering us tremendous value when it comes to collaboration and communication. They also open us up to new kinds of attacks however, and can cause problems in keeping systems and data secure. Read on to learn about the new attack methods and how you can defend yourself and your business.
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