A startup company called Powerset gained a slew of headlines last week when it launched a beta version of its search engine, which like other offerings employs natural language processing, allowing users to search sets of information in the form of questions.
But the future of search, particularly within enterprises, will go well beyond processing queries or parsing content. Future search systems will get to know the user -- and communities of users -- as much as the content it crawls, analyzes and indexes, observers say.
"Relevance is in the eye of the beholder -- what's relevant for me may not be relevant for you. Consequently, what's needed is a profile of the user (interests, vocabulary, previous searches, job title, etc.) and a profile of the content (author, subject, date, who's read it, etc.) Great search matches the two up," said Guy Creese, an analyst with Burton Group, via e-mail.
"To do that, these profiles need to be equally sophisticated. Enterprise search vendors for a long time have spent a lot of effort on profiling content, but not profiling users. This will change over time, as systems such as Amazon.com make it clear that knowing a lot about the user makes it easier to find and suggest relevant content."
For example, Creese said, if a user was a network engineer and entered "ATM" as a query, a smart search system could rank results for "asynchronous transfer mode" more highly than "automated teller machine."
While many companies have a role to play and products that work, Google is the company to watch in the long term if you want to know where enterprise search is headed, according to analyst Stephen Arnold.
[ See related story: Could Google's 'dataspaces' reshape search? ]
"When you hear the big companies saying, we are doing an enterprise solution and Google isn't a problem, you have to ask yourself, are these guys connected to reality?" he said during a recent speech at the Infonortics Search Engine Meeting in Boston. "Buying into the Wall Street crowd's [contention] that this is an advertising company is crazy."
In the meantime, the search market has fragmented into a few distinct size classes, analysts say: offerings from major vendors like IBM, Oracle and with its recent acquisition of FAST Search & Transfer, Microsoft; larger independents such as Autonomy; and smaller, specialized vendors.
Arnold recently wrote a nearly 300-page study for Gilbane Group, "Beyond Search," that takes a deep dive into the facets of the enterprise search market. While in terms of size, search-focused companies are spread among only a handful of categories, but they vary widely in terms of their technological focus. These are among the sub-segments Arnold identified:
Database-centric systems, such as Teratext and Intelligenx. "Because of this, these systems are adept at handling data management, content repurposing, and generating reports from the content that reside in the system's database," he wrote.
Companies involved in "deep analysis" of content, which include Attensity and Siderean Software. "The use of multiple processes in iterative cascades point to the direction search and content processing is moving. Simple key word indexing is a Model-T Ford to these vendors' finely tuned machines."
"Tools" companies like SchemaLogic sell software that helps customers organize and prepare their content to be searched, according to Arnold. "Most licensees of search systems don't know what they don't know," he wrote. "Once you have some experience with behind-the-firewall search, you have a better understanding of the importance of controlling and managing metadata."
There are also "building block," "linguistic processing" and "pattern analysis" vendors, Arnold wrote.
Though a plethora of companies are vying for market share, there may be plenty to go around. Analyst firm Gartner recently predicted search technology will locate and analyze more than 90 per cent of the data in more than half of the Global 2000 by the end of 2012.
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Adobe launches hosted services, adds Flash to Acrobat 03 June, 2008 09:02:44
Adobe to launch Web site offering users free hosted services for document creation, sharing and storageAdobe this week is set to unveil the next version of its Adobe Acrobat software, which adds support for the company's Flash multimedia technology. The company also plans to launch a new Web site offering users free hosted services for document creation, sharing and storage. - +
Metastorm to acquire Spotlight Data 05 December, 2007 07:55:42
Acquisition of process discovery tool will enhance BPM suiteIn a move to round out its recent spate of purchases in the BPM space, Metastorm announced on Tuesday that it will acquire Spotlight Data, a company that specializes in process data collection. Process data typically include such information as how long it takes to complete a process and the common order of steps to finish the task.
- White PaperJoin Lee Benjamin, a Microsoft Exchange MVP and Ryan Shipkowski, network administrator for Matthews, to discuss the process and ROI of implementing an email archiving solution, with emphasis on a case study from Matthews International.
- White PaperWhat you don’t know can destroy your business. It’s hard to imagine modern business without the internet but in the last few years it has become fraught with danger. Read on to discover how internet security can give your business a competitive advantage.
- White PaperJoin industry expert Martin Tuip to discover best practice strategy for the archival and removal of .PST files using email archiving. Learn how to ensure long-term email records are there when needed, and reduce the risk to your business and clients.
Discover how SOA can create smarter outcomes for your business.
Attend and learn:
- How SOA is helping leading companies to become more agile
- Where you should be applying SOA processes in your company
- The top SOA implementation mistakes to avoid
Click here for more information.
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CIO Live Podcast #79: Brent D Taylor, author of The Outsider's Edge: The Making of Self-Made Billionaires Part II 05 October, 2007 06:00:00
For his new book, The Outsider's Edge: The Making of Self-Made Billionaires, social researcher Brent D Taylor spent four years of intensive research investigating the psychological make-up and backgrounds of some of the world's richest men and women, including IT luminaries Bill Gates, Larry Ellison and Steve Jobs. Taylor discovered that, despite working in different industries and coming from different upbringings, they all have one thing in common -- they are all outsiders. - +
CIO Live Podcast #78: Brent D Taylor, author of The Outsider's Edge: The Making of Self-Made Billionaires 28 September, 2007 17:34:25
For his new book, The Outsider's Edge: The Making of Self-Made Billionaires, social researcher Brent D Taylor spent four years of intensive research investigating the psychological make-up and backgrounds of some of the world's richest men and women, including IT luminaries Bill Gates, Larry Ellison and Steve Jobs. Taylor discovered that, despite working in different industries and coming from different upbringings, they all have one thing in common -- they are all outsiders. - +
CIO Live Podcast #77: Panasonic Speeds Up Trans-Pacific File Transfers, Part III 21 September, 2007 07:00:00
Part three in our three-part special report from CIO's sister publication Network World in the US, as Paul Desmond reports from the Network World IT Roadmap Conference in Santa Clara, California. With development teams in the US and Japan, Panasonic needed a more efficient way to move very large files between the two locations. Iben Rodriguez, IT consultant for Panasonic Research and Development, explains how a storage-area network and virtual server technology helped speed up WAN performance. - +
CIO Live Podcast #76: Panasonic Speeds Up Trans-Pacific File Transfers, Part II 14 September, 2007 07:00:00
Part two in our three-part special report from CIO's sister publication Network World in the US, as Paul Desmond reports from the Network World IT Roadmap Conference in Santa Clara, California. With development teams in the US and Japan, Panasonic needed a more efficient way to move very large files between the two locations. Iben Rodriguez, IT consultant for Panasonic Research and Development, explains how a storage-area network and virtual server technology helped speed up WAN performance. - +
CIO Live Podcast #75: Panasonic Speeds Up Trans-Pacific File Transfers, Part I 07 September, 2007 07:00:05
Part one in our three-part special report from CIO's sister publication Network World in the US, as Paul Desmond reports from the Network World IT Roadmap Conference in Santa Clara, California. With development teams in the US and Japan, Panasonic needed a more efficient way to move very large files between the two locations. Iben Rodriguez, IT consultant for Panasonic Research and Development, explains how a storage-area network and virtual server technology helped speed up WAN performance.
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Chris Hoff on Virtualization and Cloud Computing 20 November, 2008 10:55:00
Chris Hoff, chief security architect for the systems and technology division at Unisys and an advisor on the Skybox Security customer advisory board, is one of the biggest critics of virtualization security out there. Not because it isn't important - but rather because it is vital and needs to mature rapidly. - +
Cybersecurity is focus of new start-up incubator 20 November, 2008 07:19:00
Texas uni announces the Institute for Cyber Security.The University of Texas at San Antonio Tuesday announced a technology incubator aimed at fostering IT security-based start-ups within the state. - +
Dilip Sarangan on Physical Security M&A 20 November, 2008 11:18:00
Dilip Sarangan tracks physical security companies for Frost & Sullivan. He expects the industry's "need to have" products to weather the economic storm well, with the big players (now including IBM and Cisco) looking for value-priced acquisitions. - +
International Challenges in PCI Security 20 November, 2008 09:15:00
In a country that's seen many regulatory compliance challenges this decade, the headaches of PCI security tend to be analyzed from a largely American perspective. - +
PCI council sharpens oversight of security auditors 19 November, 2008 10:53:00
Quality assurance plan targets security assessors and scanning vendorsThe PCI Security Standards Council Monday unveiled a plan to sharpen oversight of the hundreds of security-service providers now authorized to evaluate merchant networks under the organization's Payment Card Industry data standards.
Vignette Announces 2008 Excellence Awards 21 November, 2008 10:50:00
PGP and Ponemon Institute Unveil Inaugural Australian Data Breach Study 2008 20 November, 2008 17:34:00
Symantec Cloud Services Transform Data Centre Operations Through Proactive Management 20 November, 2008 12:06:00
Verizon Business Offers Tips to Building a Successful Unified Communications and Collaboration Plan 20 November, 2008 12:04:00
AARNet Brings 4K Digital Cinema to Australia: First 4K HD Video Signal delivered into Australia by AARNet 20 November, 2008 12:02:00
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Know thy self: Reduce costs, secure data and ensure compliance with identity management
Midsize businesses cannot operate effectively without the ability to control access to their networks and business systems. A strong identity management platform can play the role of gatekeeper and guardian of business intelligence and information. Read on to discover how you can create a strong identity management plan to protect your business.














