Messaging vendors have long been packing their wares with features in hopes of providing an all-encompassing platform that fulfills every enterprise's collaboration needs.
Rather than shell out far too much again this year for seldom or inefficiently used capabilities, why not consider emerging alternatives as a way to assemble a collaboration environment suited to your particular budget and needs?
Most organizations are aware they can save money foregoing big-vendor licenses for e-mail. But when it comes to setting up meetings, the free/busy scheduling capabilities of associated calendar software are hard to beat.
CalDAV (Calendar Distributed Authoring and Versioning), a standard for interoperable calendaring, aims to change that. And if CalDAV-compliant servers and clients take hold, many enterprises will find money spent on Exchange licenses can be put to better use elsewhere, such as toward a workflow app, freeing employees from having to use e-mail as an ad-hoc workflow substitute, as is the case at many companies.
Kelly Phillips, director of IT at OC Tanner, says much of the money spent on intranets and portals in the name of collaboration is wasted.
"We invested in an intranet only to find that the lack of collaboration tools and vibrant content has rendered it useless," Phillips says.
"Too often intranets end up as internal brochure-ware with a phone book, a cafeteria menu, and maybe some pockets of good activity in sales support or HR. In some ways, the more content we add, the more useless it gets."
Instead of defining a centralized spot for everything, Phillips suggests investing in an enterprise search solution to create an index of resources. For all its hype, blogging remains underused as a collaboration tool. Those on board, however, often spend too little setting up an environment that encourages responsible blogging. Train employees to be smart and effective. Good employee bloggers can be the marketing department's best friends. Poorly trained ones can be a company's worst nightmare. Blogging software can also replace most mailing lists, which tend to clog inboxes, handicapping productive use of e-mail. Moving low-priority messages to a blog with an RSS feed - and encouraging use of feed readers - can increase productivity inexpensively.
Knowledge management systems may be another cost overrun in 2007. Steve Fulling, CIO for Sento, a multichannel contact center, considers wikis a worthwhile alternative.
"If resources weren't an issue, I'd love to have an expensive knowledge management solution," Fulling says.
"But wikis have filled that need for us admirably - freeing up money for other, more pressing needs."
The most important line item for improving collaboration, however, doesn't involve tools. Whether it's poorly planned phone conferences or e-mails that pile up unread, you lose productivity assuming people know how to use the tools you give them. Don't be one of those companies that spends too little on training in 2007. Facilitators, coaches, and trainers can prove pivotal in helping people collaborate effectively.
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Ticked Off at Tick the Box Mentality 04 February, 2008 13:01:15
Does your executive search firm know the difference between an MIS manager and a CIO, and if it does, can it explain that difference to its corporate clients?Does your executive search firm know its MIS managers from its elbow? Does it even know the difference between an MIS manager and a CIO, and if it does, can it explain that difference to its corporate clients?
- White PaperWhat you don’t know can destroy your business. It’s hard to imagine modern business without the internet but in the last few years it has become fraught with danger. Read on to discover how internet security can give your business a competitive advantage.
- White PaperYour organisation may well have devised and implemented an Acceptable Use Policy (AUP) some time ago in order to guard against the risks of inappropriate use of computer systems by your workers, but are you confident that your AUP remains 'fit for purpose'? Read on to discover how you can enhance the effectiveness of your AUP.
- White PaperView this webcast and discover the drivers for changing network design practices, why many organisations are changing their approach to network architecture and how enterprises should be moving forward with open architecture multi-vendor network solutions. Register now and learn how your business can maximize the business value of the enterprise network.
Discover how SOA can create smarter outcomes for your business.
Attend and learn:
- How SOA is helping leading companies to become more agile
- Where you should be applying SOA processes in your company
- The top SOA implementation mistakes to avoid
Click here for more information.
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CIO Live Podcast #79: Brent D Taylor, author of The Outsider's Edge: The Making of Self-Made Billionaires Part II 05 October, 2007 06:00:00
For his new book, The Outsider's Edge: The Making of Self-Made Billionaires, social researcher Brent D Taylor spent four years of intensive research investigating the psychological make-up and backgrounds of some of the world's richest men and women, including IT luminaries Bill Gates, Larry Ellison and Steve Jobs. Taylor discovered that, despite working in different industries and coming from different upbringings, they all have one thing in common -- they are all outsiders. - +
CIO Live Podcast #78: Brent D Taylor, author of The Outsider's Edge: The Making of Self-Made Billionaires 28 September, 2007 17:34:25
For his new book, The Outsider's Edge: The Making of Self-Made Billionaires, social researcher Brent D Taylor spent four years of intensive research investigating the psychological make-up and backgrounds of some of the world's richest men and women, including IT luminaries Bill Gates, Larry Ellison and Steve Jobs. Taylor discovered that, despite working in different industries and coming from different upbringings, they all have one thing in common -- they are all outsiders. - +
CIO Live Podcast #77: Panasonic Speeds Up Trans-Pacific File Transfers, Part III 21 September, 2007 07:00:00
Part three in our three-part special report from CIO's sister publication Network World in the US, as Paul Desmond reports from the Network World IT Roadmap Conference in Santa Clara, California. With development teams in the US and Japan, Panasonic needed a more efficient way to move very large files between the two locations. Iben Rodriguez, IT consultant for Panasonic Research and Development, explains how a storage-area network and virtual server technology helped speed up WAN performance. - +
CIO Live Podcast #76: Panasonic Speeds Up Trans-Pacific File Transfers, Part II 14 September, 2007 07:00:00
Part two in our three-part special report from CIO's sister publication Network World in the US, as Paul Desmond reports from the Network World IT Roadmap Conference in Santa Clara, California. With development teams in the US and Japan, Panasonic needed a more efficient way to move very large files between the two locations. Iben Rodriguez, IT consultant for Panasonic Research and Development, explains how a storage-area network and virtual server technology helped speed up WAN performance. - +
CIO Live Podcast #75: Panasonic Speeds Up Trans-Pacific File Transfers, Part I 07 September, 2007 07:00:05
Part one in our three-part special report from CIO's sister publication Network World in the US, as Paul Desmond reports from the Network World IT Roadmap Conference in Santa Clara, California. With development teams in the US and Japan, Panasonic needed a more efficient way to move very large files between the two locations. Iben Rodriguez, IT consultant for Panasonic Research and Development, explains how a storage-area network and virtual server technology helped speed up WAN performance.
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Chris Hoff on Virtualization and Cloud Computing 20 November, 2008 10:55:00
Chris Hoff, chief security architect for the systems and technology division at Unisys and an advisor on the Skybox Security customer advisory board, is one of the biggest critics of virtualization security out there. Not because it isn't important - but rather because it is vital and needs to mature rapidly. - +
Cybersecurity is focus of new start-up incubator 20 November, 2008 07:19:00
Texas uni announces the Institute for Cyber Security.The University of Texas at San Antonio Tuesday announced a technology incubator aimed at fostering IT security-based start-ups within the state. - +
Dilip Sarangan on Physical Security M&A 20 November, 2008 11:18:00
Dilip Sarangan tracks physical security companies for Frost & Sullivan. He expects the industry's "need to have" products to weather the economic storm well, with the big players (now including IBM and Cisco) looking for value-priced acquisitions. - +
International Challenges in PCI Security 20 November, 2008 09:15:00
In a country that's seen many regulatory compliance challenges this decade, the headaches of PCI security tend to be analyzed from a largely American perspective. - +
PCI council sharpens oversight of security auditors 19 November, 2008 10:53:00
Quality assurance plan targets security assessors and scanning vendorsThe PCI Security Standards Council Monday unveiled a plan to sharpen oversight of the hundreds of security-service providers now authorized to evaluate merchant networks under the organization's Payment Card Industry data standards.
Vignette Announces 2008 Excellence Awards 21 November, 2008 10:50:00
PGP and Ponemon Institute Unveil Inaugural Australian Data Breach Study 2008 20 November, 2008 17:34:00
Symantec Cloud Services Transform Data Centre Operations Through Proactive Management 20 November, 2008 12:06:00
Verizon Business Offers Tips to Building a Successful Unified Communications and Collaboration Plan 20 November, 2008 12:04:00
AARNet Brings 4K Digital Cinema to Australia: First 4K HD Video Signal delivered into Australia by AARNet 20 November, 2008 12:02:00
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Wireless LANs: Is my enterprise at risk?
Achieve an overall understanding of the risks associated with wireless LANs. Discover their inherent properties, as well as what makes them different from wired networks. Read on to uncover a list of recently published articles on real-life breaches and incidents illustrating the need for proactive measures to mitigate wireless security risks.














