When all hell is breaking loose, when the network is crashing and the servers are smoking, what CIO hasn't imagined himself or herself as Superman or Wonder Woman, bravely reaching into the fire to save the business's bacon? Admit it: The fantasy of being the irreplaceable figure to whom everyone turns for leadership is enthralling, even thrilling.
And being the lone leader is great . . . if you possess superhuman powers, such as the ability to be in two places at one time. But most IT executives understand that they are merely mortal, and the smart ones understand that no leader stands alone, that a leader is only as good as his or her team. So the most successful CIOs make developing leaders at all levels of their organization a strategic priority.
Inculcating these skills in an organization takes time, thought and commitment. The CIOs of US-based Motorola, BT and Direct Energy share their strategies in "How to Turn Your Employees into Leaders".
So what do the CIOs of tomorrow want from their leaders today? CIOs should spend less time playing Superman and more time managing and developing staff. They may not be superheroes, but they're achieving super results.
This article outlines the traits of five US CIOs outlined as standout winners from the US CIO Ones to Watch awards. The Ones to Watch awards honours CIOs who have excelled in leading innovation, business strategy, project execution, team building or organizational change.
The Change Agent: Vince Mancuso
Vince Mancuso, deputy CIO of the US-based Air Force Reserve Command (AFRC), says it's hard to say which came first — his role as a leader or as a change agent — but there is a symbiotic relationship between the two. His most significant achievement is turning around the ReserveNet initiative, a Web-based system for managing scheduling and readiness training of Air Force Reserve personnel. Within three months he assembled a technical team, built and fixed failed applications, and stabilized the infrastructure. He also restored confidence in IT's ability to deliver core mission applications to front-line users. Mancuso says the successful execution of ReserveNet's turnaround comes from his ability to identify a challenge and then articulate a plan that all stakeholders can understand and buy in to. It doesn't hurt that he is fluent in business and technology, which is critical to any transformational leader. "You don't have to be the expert, but you need to be conversant at all levels," he says. Adds Colonel John Hayes, AFRC's CIO, "He's an effective change agent that translates vision into focused solutions that streamline our organization".
Tip: A change agent's power is derived from the stakeholders. Without valuable solutions, that power becomes insignificant.
The Innovator: Wayne Haughey
Innovation requires creativity and a certain level of risk. "The greatest innovation challenges are often not technical, but [have to do with] the ability to embrace change," says Wayne Haughey, director of systems engineering at US-based Pulte Homes.
Haughey's talent for innovation has shown itself in his ability to conceive and lead projects at Pulte that drive business value for the company and break new ground in the IT-shy homebuilding industry. He says he has pushed the envelope by first assessing the company's readiness for innovation before unleashing an initiative. This approach has helped him successfully implement projects that are industry leaders, including the Global Integration Factory, which centralizes and controls all data for Pulte Homes for a cost savings of $US10 million annually; Pulte Home Builder Suite, the first enterprise homebuilder ERP suite in North America; and the homebuilding industry's largest sales process and sales system integration of lead management, campaign management and CRM, delivered through Siebel OnDemand. CIO Jerry Batt cited Haughey for "driving industry-leading innovation and change through the entire corporation" while building IT's credibility as a trusted business partner.
Tip: Continuous assessment and improvement is the key to making innovation work.
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- White PaperJoin Ed Thompson, Research VP, featured analyst firm, Gartner, Inc., and Brad Wilson, General Manager CRM Microsoft Dynamics, for a new webcast, Delivering the Power of Choice with Microsoft Dynamics CRM, available now. Our panel will break down the best practices for getting the most out of CRM and you'll learn key recommendations you can implement in your organization. Additionally, you'll also hear Microsoft's vision for CRM.
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Discover how SOA can create smarter outcomes for your business.
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CIO Live Podcast #79: Brent D Taylor, author of The Outsider's Edge: The Making of Self-Made Billionaires Part II 05 October, 2007 06:00:00
For his new book, The Outsider's Edge: The Making of Self-Made Billionaires, social researcher Brent D Taylor spent four years of intensive research investigating the psychological make-up and backgrounds of some of the world's richest men and women, including IT luminaries Bill Gates, Larry Ellison and Steve Jobs. Taylor discovered that, despite working in different industries and coming from different upbringings, they all have one thing in common -- they are all outsiders. - +
CIO Live Podcast #78: Brent D Taylor, author of The Outsider's Edge: The Making of Self-Made Billionaires 28 September, 2007 17:34:25
For his new book, The Outsider's Edge: The Making of Self-Made Billionaires, social researcher Brent D Taylor spent four years of intensive research investigating the psychological make-up and backgrounds of some of the world's richest men and women, including IT luminaries Bill Gates, Larry Ellison and Steve Jobs. Taylor discovered that, despite working in different industries and coming from different upbringings, they all have one thing in common -- they are all outsiders. - +
CIO Live Podcast #77: Panasonic Speeds Up Trans-Pacific File Transfers, Part III 21 September, 2007 07:00:00
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CIO Live Podcast #76: Panasonic Speeds Up Trans-Pacific File Transfers, Part II 14 September, 2007 07:00:00
Part two in our three-part special report from CIO's sister publication Network World in the US, as Paul Desmond reports from the Network World IT Roadmap Conference in Santa Clara, California. With development teams in the US and Japan, Panasonic needed a more efficient way to move very large files between the two locations. Iben Rodriguez, IT consultant for Panasonic Research and Development, explains how a storage-area network and virtual server technology helped speed up WAN performance. - +
CIO Live Podcast #75: Panasonic Speeds Up Trans-Pacific File Transfers, Part I 07 September, 2007 07:00:05
Part one in our three-part special report from CIO's sister publication Network World in the US, as Paul Desmond reports from the Network World IT Roadmap Conference in Santa Clara, California. With development teams in the US and Japan, Panasonic needed a more efficient way to move very large files between the two locations. Iben Rodriguez, IT consultant for Panasonic Research and Development, explains how a storage-area network and virtual server technology helped speed up WAN performance.
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Data breaches rose sharply in 2008, says study 08 January, 2009 08:27:00
More than 35 million data records were breached in 2008, according to the Identity Theft Resource Center.More than 35 million data records were breached in 2008 in the U.S., a figure that underscores continuing difficulties in securing information, according to the Identity Theft Resource Center (ITRC). - +
Rogue SSL certificate exploit puts VeriSign on the spot 07 January, 2009 11:04:00
Wishes "white hat" researchers had notified VeriSign before public demo.Following the success of researchers last week in creating a false SSL certificate based on VeriSign's RapidSSL brand, the company is scrambling to explain how it happened, how it's preventing it from reoccurring, and whether its other SSL certificate-generation services are at risk. - +
With Gaza conflict, cyberattacks come too 05 January, 2009 08:03:00
Pro-Palestinian hackers have defaced thousands of sites following attacks in Gaza.The conflict raging in Gaza between Israel and Palestine has spilled over to the Internet. - +
5 ways to secure your Blackberry 18 December, 2008 12:58:00
What do Tom Cruise and the McCain campaign have in common? They have both been bitten by the loss of a Blackberry. Mobile expert Dan Hoffman gives advice on how to keep your cherished mobile device safe, even if it's out of your handsWhat do Tom Cruise and the McCain campaign have in common? They have both been bitten by the loss of a Blackberry. Mobile expert Dan Hoffman gives advice on how to keep your cherished mobile device safe, even if it's out of your hands. - +
Wireless VPNs: Protecting the wireless wanderer 18 December, 2008 11:04:00
Employees sipping café Java over their wireless laptops may think a VPN makes them safe and secure. With careful configuration, there's some chance they're rightEmployees sipping café Java over their wireless laptops may think a VPN makes them safe and secure. With careful configuration, there's some chance they're right.
Research software developer appoints Susan Dart to new Business Development Director role 08 January, 2009 09:08:00
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Anyware Introduce Two Powerful PCI TV Tuner Cards with S5 Power Up and Windows Media Center Remote 07 January, 2009 17:30:00
Fortinet Cures Mobile Phone “Curse of Silence/CurseSMS” Attack 07 January, 2009 16:30:00
SEAGATE SHIPS DESKTOP HARD DRIVE WITH WORLD’S HIGHEST AREAL DENSITY – 500GB PER DISK 06 January, 2009 15:34:00
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Using EMC Celerra IP Storage with Vmware Infrastructure 3 over iSCSI and NFS
Learn to tie virtualized computing to virtualized storage, to offer a dynamic set of capabilities within the data centre and create improved performance and system reliability. Discover how best to utilize EMC Celerra in a VMware ESX environment.










