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Ticked Off at Tick the Box Mentality 04 February, 2008 13:01:15
Does your executive search firm know the difference between an MIS manager and a CIO, and if it does, can it explain that difference to its corporate clients?Does your executive search firm know its MIS managers from its elbow? Does it even know the difference between an MIS manager and a CIO, and if it does, can it explain that difference to its corporate clients?
An IT executive tells the story of his own stress-related breakdown and recovery, and reveals what you can do to avoid the abyss.
There is a great scene in the 1990 movie Days of Thunder. Tom Cruise is a race car driver screaming around a racetrack in a noisy blur of smoke and colour. Coming into a straightaway, he puts his foot right to the floor. The car roars, the tachometer leaps up into the red, and the engine promptly explodes. The car loses all speed and limps to the side of the track, useless. Cruise had pushed it too far, and as a consequence, it died.
Unfortunately, many executives in the business world have also got their foot to the floor, unaware that burnout lies just around the corner. The consequences can be disastrous and costly, not only for the individual but also for the company.
I should know. For more than 25 years, I believed I could accomplish just about anything professionally. And I often did. Following medical school, I enjoyed 15 years of practice before accepting a senior leadership role in PeaceHealth, a nonprofit health-care organisation in the Pacific Northwest of the US. My job quickly grew until I had responsibility for corporatewide clinical quality and all information technology initiatives. In 1994, PeaceHealth launched an aggressive campaign to implement an advanced IT infrastructure supporting both operations and clinical care. The centrepiece of the effort was our Community Health Record project, a network of communitywide medical records designed to support patient care in each of the communities we serve.
Little did I know how difficult this role would prove to be. Resistance was monumental and seemed to come from everywhere in the organisation - from sceptical board members and executives to hostile physicians. My workday typically began by 6am, when I would send e-mails and return voice messages from home. Arriving at the office before 7:30am, my days were characterised by a blur of conference calls, tense meetings and voluminous e-mail exchanges. Around 7pm, I would stagger out of the office to catch a quick meal with my wife, before heading to my home office where I would continue working until 10 or 11pm. My four sons grew accustomed to not seeing their dad even on the weekends.
Despite the resistance, with the staunch support of my CEO, we literally moved mountains. In roughly four years, PeaceHealth went from virtually no automation to a highly advanced infrastructure including a full-blown electronic medical records system supporting care in all of our hospitals and clinics with nearly everything online.
However, managing the project was the most stressful job I had ever undertaken. In the summer of 2000, my engine reached its breaking point.
Each night I would lay in bed and replay my day at work, sleeping only a few hours. At the office, I uncharacteristically began snapping at people. My colleagues began wondering what happened to the affable, mild-mannered, resilient "old John". Finally, one October morning, I realised that I could not go on. I literally had no reserve, finding it difficult to even get out of bed, much less manage my professional responsibilities. Admitting this to myself was one of the hardest things I have ever done, but it was also one of the most important.
My boss, the corporate CEO, graciously granted me a three-month sabbatical. A couple of days into it, I sought professional help from the Professional Renewal Centre, an outpatient centre dedicated to helping executives deal with stress. It turned out to be exactly the right thing to do.
2008 CIO Summit
19th August, 2008 Four Seasons Hotel, Sydney Developed in partnership with CIO Magazine, IDC, INTEP and the CIO Executive Council.
The world of the CIO is extremely complex and diverse. Multiple priorities demand attention and decisions are needed instantly. Individual teams need to be driven towards common goals, and businesses strive to become more mobile, agile and responsive. For CIOs, the challenge never ends.
Every year the CIO Summit identifies what is top of mind for CIOs across Australia and New Zealand, and offers insight for CIO benchmarking and vendor strategic planning alike.
Recent IDC research shows that over 59% of CIO's believe that 'to achieve their business strategies, technology should be used more aggressively than today.'
Join us on August 19th to discover how this is possible with the latest technologies including Virtualisation, Web 2.0, IP Surveillance and Software as a Service (Saas).
Click here for more information.
Please email Denyse_Robertson@idg.com.au for further information.
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CIO Live Podcast #79: Brent D Taylor, author of The Outsider's Edge: The Making of Self-Made Billionaires Part II 05 October, 2007 06:00:00
For his new book, The Outsider's Edge: The Making of Self-Made Billionaires, social researcher Brent D Taylor spent four years of intensive research investigating the psychological make-up and backgrounds of some of the world's richest men and women, including IT luminaries Bill Gates, Larry Ellison and Steve Jobs. Taylor discovered that, despite working in different industries and coming from different upbringings, they all have one thing in common -- they are all outsiders. - +
CIO Live Podcast #78: Brent D Taylor, author of The Outsider's Edge: The Making of Self-Made Billionaires 28 September, 2007 17:34:25
For his new book, The Outsider's Edge: The Making of Self-Made Billionaires, social researcher Brent D Taylor spent four years of intensive research investigating the psychological make-up and backgrounds of some of the world's richest men and women, including IT luminaries Bill Gates, Larry Ellison and Steve Jobs. Taylor discovered that, despite working in different industries and coming from different upbringings, they all have one thing in common -- they are all outsiders. - +
CIO Live Podcast #77: Panasonic Speeds Up Trans-Pacific File Transfers, Part III 21 September, 2007 07:00:00
Part three in our three-part special report from CIO's sister publication Network World in the US, as Paul Desmond reports from the Network World IT Roadmap Conference in Santa Clara, California. With development teams in the US and Japan, Panasonic needed a more efficient way to move very large files between the two locations. Iben Rodriguez, IT consultant for Panasonic Research and Development, explains how a storage-area network and virtual server technology helped speed up WAN performance. - +
CIO Live Podcast #76: Panasonic Speeds Up Trans-Pacific File Transfers, Part II 14 September, 2007 07:00:00
Part two in our three-part special report from CIO's sister publication Network World in the US, as Paul Desmond reports from the Network World IT Roadmap Conference in Santa Clara, California. With development teams in the US and Japan, Panasonic needed a more efficient way to move very large files between the two locations. Iben Rodriguez, IT consultant for Panasonic Research and Development, explains how a storage-area network and virtual server technology helped speed up WAN performance. - +
CIO Live Podcast #75: Panasonic Speeds Up Trans-Pacific File Transfers, Part I 07 September, 2007 07:00:05
Part one in our three-part special report from CIO's sister publication Network World in the US, as Paul Desmond reports from the Network World IT Roadmap Conference in Santa Clara, California. With development teams in the US and Japan, Panasonic needed a more efficient way to move very large files between the two locations. Iben Rodriguez, IT consultant for Panasonic Research and Development, explains how a storage-area network and virtual server technology helped speed up WAN performance.
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Best Western forced to play defense on data breach disclosure 29 August, 2008 08:08:00
Could hotel chain have done a better job of defusing story about system intrusion?The headline in this week's Glasgow Sunday Herald -- "Revealed: 8 million victims in the world's biggest cyber heist" -- was a grabber. - +
US Terror threat system crippled by technical flaws 28 August, 2008 09:53:00
US Congress charges that US$500m project to prevent another 9/11 is a complete failure.A US House subcommittee is charging that a US$500 million IT project intended to "connect the dots" on terrorists and help prevent another 9/11 is a failure; it can't even handle basic Boolean search terms, such as "and, or and not." - +
Malware infects space station laptops 28 August, 2008 08:15:00
Not the first time, says NASA; astronauts load up Norton AntiVirusMalware has managed to get off the planet and onto the International Space Station, NASA confirmed yesterday. And it's not the first time that a worm or virus has stowed away on a trip into orbit. - +
Separation of duties and IT security 28 August, 2008 09:40:00
Muddied responsibilities create unwanted risk. Kevin Coleman says auditors may start labeling poorly defined IT duties as a material deficiency.Separation of duties is a key concept of internal controls and is the most difficult and sometimes the most costly one to achieve. This objective is achieved by disseminating the tasks and associated privileges for a specific security process among multiple people. - +
How to recruit and retain the best young security employees 27 August, 2008 08:32:00
Today's youngest generation of workers, known as Generation Y, have different career goals than their parents did. What do you need to know to get them to work for you?The final installment in a series of articles about generational differences and security. Part one looked at managing workers in different age groups. Part two examined the types of security concerns that are most commonly associated with different generations in the general workforce. This article provides recruiting and retention advice for security employees.
Tumbleweed appoints O2 Networks to its Australian Channel Partner Program 29 August, 2008 12:31:00
HP ProCurve Brings Big Business Gigabit Switching Features to Small Businesses 29 August, 2008 12:00:00
GlobalConnect Provides Treatment for Healthcare Provider’s Contact Support Requirements 29 August, 2008 09:59:00
Sybase and Logica Partner To Mobilise The Supply Chain 29 August, 2008 09:47:00
New global landscape for qualitative researchers with Spanish and Chinese software releases 29 August, 2008 09:34:00
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Choices in Storage Architecture for Oracle Environments
Database systems have always been at the core of the IT landscape. Not only is storage an increasingly large cost component of database investments, but storage architecture can significantly and directly impact the performance, availability, and recovery of data. Read on to explore the interaction between Oracle databases and EMC and Network Appliance storage architectures.












