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Ticked Off at Tick the Box Mentality 04 February, 2008 13:01:15
Does your executive search firm know the difference between an MIS manager and a CIO, and if it does, can it explain that difference to its corporate clients?Does your executive search firm know its MIS managers from its elbow? Does it even know the difference between an MIS manager and a CIO, and if it does, can it explain that difference to its corporate clients?
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An IT executive tells the story of his own stress-related breakdown and recovery, and reveals what you can do to avoid the abyss.
There is a great scene in the 1990 movie Days of Thunder. Tom Cruise is a race car driver screaming around a racetrack in a noisy blur of smoke and colour. Coming into a straightaway, he puts his foot right to the floor. The car roars, the tachometer leaps up into the red, and the engine promptly explodes. The car loses all speed and limps to the side of the track, useless. Cruise had pushed it too far, and as a consequence, it died.
Unfortunately, many executives in the business world have also got their foot to the floor, unaware that burnout lies just around the corner. The consequences can be disastrous and costly, not only for the individual but also for the company.
I should know. For more than 25 years, I believed I could accomplish just about anything professionally. And I often did. Following medical school, I enjoyed 15 years of practice before accepting a senior leadership role in PeaceHealth, a nonprofit health-care organisation in the Pacific Northwest of the US. My job quickly grew until I had responsibility for corporatewide clinical quality and all information technology initiatives. In 1994, PeaceHealth launched an aggressive campaign to implement an advanced IT infrastructure supporting both operations and clinical care. The centrepiece of the effort was our Community Health Record project, a network of communitywide medical records designed to support patient care in each of the communities we serve.
Little did I know how difficult this role would prove to be. Resistance was monumental and seemed to come from everywhere in the organisation - from sceptical board members and executives to hostile physicians. My workday typically began by 6am, when I would send e-mails and return voice messages from home. Arriving at the office before 7:30am, my days were characterised by a blur of conference calls, tense meetings and voluminous e-mail exchanges. Around 7pm, I would stagger out of the office to catch a quick meal with my wife, before heading to my home office where I would continue working until 10 or 11pm. My four sons grew accustomed to not seeing their dad even on the weekends.
Despite the resistance, with the staunch support of my CEO, we literally moved mountains. In roughly four years, PeaceHealth went from virtually no automation to a highly advanced infrastructure including a full-blown electronic medical records system supporting care in all of our hospitals and clinics with nearly everything online.
However, managing the project was the most stressful job I had ever undertaken. In the summer of 2000, my engine reached its breaking point.
Each night I would lay in bed and replay my day at work, sleeping only a few hours. At the office, I uncharacteristically began snapping at people. My colleagues began wondering what happened to the affable, mild-mannered, resilient "old John". Finally, one October morning, I realised that I could not go on. I literally had no reserve, finding it difficult to even get out of bed, much less manage my professional responsibilities. Admitting this to myself was one of the hardest things I have ever done, but it was also one of the most important.
My boss, the corporate CEO, graciously granted me a three-month sabbatical. A couple of days into it, I sought professional help from the Professional Renewal Centre, an outpatient centre dedicated to helping executives deal with stress. It turned out to be exactly the right thing to do.
Discover how SOA can create smarter outcomes for your business.
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- How SOA is helping leading companies to become more agile
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CIO Live Podcast #79: Brent D Taylor, author of The Outsider's Edge: The Making of Self-Made Billionaires Part II 05 October, 2007 06:00:00
For his new book, The Outsider's Edge: The Making of Self-Made Billionaires, social researcher Brent D Taylor spent four years of intensive research investigating the psychological make-up and backgrounds of some of the world's richest men and women, including IT luminaries Bill Gates, Larry Ellison and Steve Jobs. Taylor discovered that, despite working in different industries and coming from different upbringings, they all have one thing in common -- they are all outsiders. - +
CIO Live Podcast #78: Brent D Taylor, author of The Outsider's Edge: The Making of Self-Made Billionaires 28 September, 2007 17:34:25
For his new book, The Outsider's Edge: The Making of Self-Made Billionaires, social researcher Brent D Taylor spent four years of intensive research investigating the psychological make-up and backgrounds of some of the world's richest men and women, including IT luminaries Bill Gates, Larry Ellison and Steve Jobs. Taylor discovered that, despite working in different industries and coming from different upbringings, they all have one thing in common -- they are all outsiders. - +
CIO Live Podcast #77: Panasonic Speeds Up Trans-Pacific File Transfers, Part III 21 September, 2007 07:00:00
Part three in our three-part special report from CIO's sister publication Network World in the US, as Paul Desmond reports from the Network World IT Roadmap Conference in Santa Clara, California. With development teams in the US and Japan, Panasonic needed a more efficient way to move very large files between the two locations. Iben Rodriguez, IT consultant for Panasonic Research and Development, explains how a storage-area network and virtual server technology helped speed up WAN performance. - +
CIO Live Podcast #76: Panasonic Speeds Up Trans-Pacific File Transfers, Part II 14 September, 2007 07:00:00
Part two in our three-part special report from CIO's sister publication Network World in the US, as Paul Desmond reports from the Network World IT Roadmap Conference in Santa Clara, California. With development teams in the US and Japan, Panasonic needed a more efficient way to move very large files between the two locations. Iben Rodriguez, IT consultant for Panasonic Research and Development, explains how a storage-area network and virtual server technology helped speed up WAN performance. - +
CIO Live Podcast #75: Panasonic Speeds Up Trans-Pacific File Transfers, Part I 07 September, 2007 07:00:05
Part one in our three-part special report from CIO's sister publication Network World in the US, as Paul Desmond reports from the Network World IT Roadmap Conference in Santa Clara, California. With development teams in the US and Japan, Panasonic needed a more efficient way to move very large files between the two locations. Iben Rodriguez, IT consultant for Panasonic Research and Development, explains how a storage-area network and virtual server technology helped speed up WAN performance.
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Data-center security tools to not overlook 10 October, 2008 11:37:00
With the rise of security suites, it's time to consider some emerging security tools and rethink othersProtecting a corporate data center is like trying to keep an elephant safe from a swarm of flies. Despite your best efforts, bites happen. As the staples of security -- such as firewalls, antivirus software, spam and spyware filters -- come together in suites of products that allow for sophisticated management, there are other security tools either emerging or worth a rethink. - +
IBM, Secret Service, others study identity/cybercrime issues 09 October, 2008 10:09:00
Center for Applied Identity Management Research organization teams experts in criminal justice, financial crime, biometrics, cybercrime and cyberdefense, data protection, homeland security and national defense.IBM, LexisNexis and the Secret Service are among a group of corporations, government agencies and academic institutions that has formed to study and help solve identity management challenges around cybercrime, terrorism and narcotics trafficking. - +
Strange account management at Amazon 09 October, 2008 09:51:00
A careless login led to the discovery of some strange ccount management practices at one of the Internet's largest retailers.Via the RISKS mailing list comes an interesting tale of poor online account management at a major online retailer. According to Graham Bennett, accounts with Amazon display an odd behaviour that doesn't seem to have attracted much attention in the past. - +
Cambridge lab sets quantum key world record 09 October, 2008 07:51:00
Researchers can now shift encryption keys around at speeds of 1Mbps.The hugely promising security technology of Quantum Key Distribution (QKD) has moved an important step closer to commercialization with the announcement by UK-based researchers that they can now shift encryption keys around at speeds of 1Mbps. - +
Palin hacking charge flawed, lawyers say 09 October, 2008 07:28:00
Case considered a misdemeanor offence not a felony.David Kernell is facing five years in prison for allegedly hacking into Alaska Governor Sarah Palin's Yahoo e-mail account, but lawyers watching the case say that the felony charge against him is a bit of a stretch.
F-Secure achieves excellent results in Internet security suite comparison 10 October, 2008 14:37:00
Lock It Up With Maxtor BlackArmour, Hardware Encrypted Storage Provides Government Grade Security For Consumers 10 October, 2008 09:04:00
Pitney Bowes MapInfo Launches New Version of AnySite 10 October, 2008 05:58:00
IOGEAR Gears Up in Australia 09 October, 2008 20:18:00
Internet Service Providers offer new unlimited Online Backup from F-Secure 09 October, 2008 19:42:00
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Strategies for Eliminating .PST Files
Join industry expert Martin Tuip to discover best practice strategy for the archival and removal of .PST files using email archiving. Learn how to ensure long-term email records are there when needed, and reduce the risk to your business and clients.















