Sunday | 12 October, 2008
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Asia Pacific leads outsourcing market with double digit growth
Contract values jump 30 per cent
Sandra Rossi (Computerworld) 25 January, 2008 16:19:09

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Gartner research vice president Jim Longwood, described Australia as a mature market in terms of outsourcing, with enterprises now signing second and third-generation deals.

But Longwood said staff shortages for internal and outsourced projects are a growing problem in Australia and most other countries in the Asia Pacific including India, New Zealand, Thailand and even China for some specialised skills. Gartner believes that the outsourcing market has reached a tipping point with regard to utility and alternative delivery models.

More providers are developing utility-based offerings across infrastructure, application and business process domains.

According to Gartner, the utility delivery model is a viable alternative to traditional outsourcing, and organisations should seriously consider utilities in their sourcing strategies.

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