Tuesday | 2 December, 2008
How social networking saved New Orleans
Powered by community, New Orleans residents exposed city hall and the power of social software
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He says if it can happen in New Orleans where people treat the computer as a business tool to be turned off at 5pm then it can happen anywhere.
"The work by Karen Gadbois gave us a competitive advantage because she had better information. That is the kind of advantage you can have inside your organization," Gutierrez says.
He acknowledges that social networking in New Orleans didn't have the security and access control IT needs, but he said, "instead of access control we had accountability."
"What we wanted was to have the city government create the recovery plan, have housing and urban development create the homes for people, to have the school districts clean the schools and reopen them, but we had to do it ourselves."
And, he says, without social networking tools it would never have been accomplished.
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