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Process Trip 04 February, 2008 13:07:03
Why Maritz Travel revamped key business processes — and how business and IT came together to make it workWhen Rich Phillips became COO OF Maritz Travel about two and-a-half years ago, he sat down and took a hard look at the big industry picture - +
Ticked Off at Tick the Box Mentality 04 February, 2008 13:01:15
Does your executive search firm know the difference between an MIS manager and a CIO, and if it does, can it explain that difference to its corporate clients?Does your executive search firm know its MIS managers from its elbow? Does it even know the difference between an MIS manager and a CIO, and if it does, can it explain that difference to its corporate clients? - +
Strategies for Dealing With IT Complexity 24 December, 2007 10:30:47
Every innovation, every business process improvement, comes with an IT complexity tax that must be paid by CIOs in time, money and sweat. Here are strategies to mitigate the increasing complexity of IT as it enables new business.Every innovation, every business process improvement, comes with an IT complexity tax that must be paid by CIOs in time, money and sweat. Here are strategies to mitigate the increasing complexity of IT as it enables new business. - +
9 Paths to Higher Performance 10 December, 2007 14:09:23
When an organization brings together talented people in a creative, collaborative environment it fosters a culture of high performance, which in turn leads to superior business resultsLike high-achieving individuals, some organizations seem to have the Midas touch. Virtually every initiative they touch earns them gold and even those that fail never seem to cost them much of anything at all - +
Your World. . . Hacked 02 October, 2007 10:51:23
As your business becomes more collaborative and global, the risks to your company’s trade secrets rise proportionally. Fortunately, there are new strategies to protect the data that allows you to competeThe call to Bob Bailey, an IT executive with a major US government contractor, came on an otherwise ordinary day in October 2003. "Why are you attacking us?" demanded the caller, an IT leader with a Silicon Valley manufacturer. He wanted to know why Bailey's company had launched a denial-of-service attack against his network
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OpenPKG patches apache 02 November, 2004 11:24:12
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Mandrake Linux releases fix for OpenOffice 08 October, 2004 10:04:36
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Question #4: Is there a process being followed to evaluate each defect and prioritize its resolution?
You're really asking: Is the organization tackling the most severe problems first and agreeing on the contents and timing of the next release?
You're trying to determine: If the organization is making good decisions about where to apply its assets.
Interpreting the response: Defects vary in severity. For example, a defect in the cosmetics of a screen form is less severe than a defect that stops the software cold. A defect that impacts many users is more severe than one that impacts few users. The order in which the development team resolves defects should be in line with their severity.
Trouble occurs when the development and test teams do not communicate about which defects to remedy and in which order. To ensure improvement of the software and for the test phase to move toward completion, the development and test teams must collaborate.
A related symptom to check: The number of highest-severity defects does not diminish over time; friction exists between development and test organizations.
Question #5: Does the organization collect testing metrics at regular intervals? The total number of test cases? The number that passed and failed? The number of defects - by degree of severity - in the process of being fixed?
You're really asking: Can the organization quantify the state of testing?
You're trying to determine: Can the organization measure progress?
Interpreting the response: Metrics enable informed testing decisions. If metrics are not recorded and published on a regular basis, progress will remain uncertain.
Metrics relating to test cases and defects must be captured, published and tracked. With these metrics you can determine whether defects are climbing, cresting or diminishing, and whether the most severe defects are being attacked first. You will see trends and be able to make corrections.
A related symptom to check: There are differing opinions about the state of testing, open defects and trends.
Because software testing ultimately exposes human failure, it's difficult to know whether the process is achieving its goal of creating the best software. People don't like to admit mistakes. They can go to extraordinary lengths to hide mistakes or take unilateral steps to try to remedy problems before others can discover them. "Busy-ness" is no guarantee of progress - indeed, it may indicate the worst kind of testing failure. CIOs can provide a critically important perspective on the process to get testing back on track and keep it there.
Paul Garbaczeski has held a variety of systems development, management and business positions at major enterprises over the past 30 years
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19th August, 2008 Four Seasons Hotel, Sydney Developed in partnership with CIO Magazine, IDC, INTEP and the CIO Executive Council.
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CIO Live Podcast #79: Brent D Taylor, author of The Outsider's Edge: The Making of Self-Made Billionaires Part II 05 October, 2007 06:00:00
For his new book, The Outsider's Edge: The Making of Self-Made Billionaires, social researcher Brent D Taylor spent four years of intensive research investigating the psychological make-up and backgrounds of some of the world's richest men and women, including IT luminaries Bill Gates, Larry Ellison and Steve Jobs. Taylor discovered that, despite working in different industries and coming from different upbringings, they all have one thing in common -- they are all outsiders. - +
CIO Live Podcast #78: Brent D Taylor, author of The Outsider's Edge: The Making of Self-Made Billionaires 28 September, 2007 17:34:25
For his new book, The Outsider's Edge: The Making of Self-Made Billionaires, social researcher Brent D Taylor spent four years of intensive research investigating the psychological make-up and backgrounds of some of the world's richest men and women, including IT luminaries Bill Gates, Larry Ellison and Steve Jobs. Taylor discovered that, despite working in different industries and coming from different upbringings, they all have one thing in common -- they are all outsiders. - +
CIO Live Podcast #77: Panasonic Speeds Up Trans-Pacific File Transfers, Part III 21 September, 2007 07:00:00
Part three in our three-part special report from CIO's sister publication Network World in the US, as Paul Desmond reports from the Network World IT Roadmap Conference in Santa Clara, California. With development teams in the US and Japan, Panasonic needed a more efficient way to move very large files between the two locations. Iben Rodriguez, IT consultant for Panasonic Research and Development, explains how a storage-area network and virtual server technology helped speed up WAN performance. - +
CIO Live Podcast #76: Panasonic Speeds Up Trans-Pacific File Transfers, Part II 14 September, 2007 07:00:00
Part two in our three-part special report from CIO's sister publication Network World in the US, as Paul Desmond reports from the Network World IT Roadmap Conference in Santa Clara, California. With development teams in the US and Japan, Panasonic needed a more efficient way to move very large files between the two locations. Iben Rodriguez, IT consultant for Panasonic Research and Development, explains how a storage-area network and virtual server technology helped speed up WAN performance. - +
CIO Live Podcast #75: Panasonic Speeds Up Trans-Pacific File Transfers, Part I 07 September, 2007 07:00:05
Part one in our three-part special report from CIO's sister publication Network World in the US, as Paul Desmond reports from the Network World IT Roadmap Conference in Santa Clara, California. With development teams in the US and Japan, Panasonic needed a more efficient way to move very large files between the two locations. Iben Rodriguez, IT consultant for Panasonic Research and Development, explains how a storage-area network and virtual server technology helped speed up WAN performance.
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'I have a lost laptop horror story for you' 30 June, 2008 10:08:14
The devil of identity theft is in the details that follow...The devil of identity theft is in the details that follow: Russ Jones tells a tale of woe that isn't particularly dramatic -- or rare -- and yet it's exactly the kind of story that worries me enough to ignore my better judgment and buy identity-theft protection from my insurance provider. - +
SQL attacks lobs onto pro tennis site 02 July, 2008 11:52:19
Wimbledon perfect time for crook's criminal racket.Visitors to the Association of Tennis Professionals Web site have potentially been infected with spyware after apparent lax security allowed a malicious script to be injected across its pages. - +
Hacking tools: A new version of BackTrack helps ethical hackers 30 June, 2008 10:57:21
BackTrack is the quickest way to get access to hundreds of (legal) hacking toolsVersion 3.0 of BackTrack has been released. BackTrack is a Linux-based distribution dedicated to penetration testing or hacking (depending on how you look at it). It contains more than 300 of the world's most popular open source or freely distributable hacking tools. - +
Japanese military loses data again 02 July, 2008 08:17:21
Japan's Self Defense Force lost sensitive data on joint US-Japan military exerciseJapan's Self Defense Force lost sensitive data pertaining to a joint US-Japan military exercise last year, the Ministry of Defense said Tuesday. - +
ACLU, EFF sue US gov't over mobile phone tracking 03 July, 2008 08:37:23
Two civil liberties groups sue the US Department of Justice over mobile phone trackingThe American Civil Liberties Union (ACLU) and the Electronic Frontier Foundation (EFF) are asking a federal court to order the US Department of Justice to turn over records about the agency's tracking of mobile phone users.
Ballarat Grammar Improves Student Access to Computer Based Learning with HP ProCurve 04 July, 2008 16:49:00
Media release: 40 Per Cent of Australian Businesses Do Not Validate Their Data 04 July, 2008 10:29:00
Kaseya helps turbo charge BlueFire’s service delivery model 03 July, 2008 17:23:00
Computershare Selects Symantec for Data Loss Prevention Globally 03 July, 2008 14:52:00
DST International moves to new Shanghai office 03 July, 2008 13:21:00
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