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Blog: What Are The Best Open Source CRM Applications? 03 June, 2008 14:40:43
If you've already checked out CIO's newest survey on open source use in the enterprise, you know that among enterprise applications that IT leaders are using now, three types of open source applications top the list: ERP, collaboration and CRM. - +
The Anytime, Anyplace Enterprise 03 June, 2008 14:06:24
The interactive enterprise must be capable of providing access to its information and processes anytime and from anyplace over any network-connected device. Some CIOs are taking a phased approach in getting there.Customers, employees and partners expect to interact with their suppliers, employers and advisers when, where and how they like. Enterprise CIOs can deliver enhanced business performance and innovation for their firms by combining existing IT assets in conjunction with emerging consumer technologies. - +
Refocusing Projects onto Business Value, Part 5: Value-based Project Planning 03 June, 2008 10:53:55
Projects alone rarely deliver the business value expected, and there’s a very good reason for thisProjects alone rarely deliver the business value expected, and there's a very good reason for this - +
SharePoint '07: Perfect Union of Info Management, IT? 03 June, 2008 09:18:06
For companies that choose SharePoint, it makes sense for there to be a joined-up IT, knowledge and information functionMicrosoft Office SharePoint Server (MOSS 2007) merges workflow, search and collaboration into one enterprise-wide information management platform. In this environment, does it make sense for the professions of records management (RM) knowledge management (KM) and information management (IM) to continue to work independently in their niche roles? - +
Understanding the Project Management Office 05 February, 2008 12:59:53
Excellence in project management is essential, but PMOs can do as much harm as good. Here we examine the fundamentals and scope a proper role for a PMOExcellence in project management is essential, but PMOs can do as much harm as good. Here we examine the fundamentals and scope a proper role for a PMO
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Bank shaves up to 40 per cent off telecom costs using UC 04 June, 2008 08:00:00
WesBanco's Cisco network already pays for itselfWest Virginia-based WesBanco Bank, which provides financial services to the residents and businesses of West Virginia, Ohio, and western Pennsylvania, grows through acquisition. - +
The 30 skills every IT person should have 03 June, 2008 12:03:08
An IT manager's guide on how to be better at what you do, no matter how experienced you areOn MSN the other day, I noticed an article called "75 skills every man should master." It included some skills I have and some I don't. For example, I can tie a knot and hammer a nail, but frankly I can't recite a poem from memory, and bow ties still confuse me. - +
How to fire an IT person 03 June, 2008 11:50:55
They can cause devastating damage to your systems and your morale if you don't handle a termination rightJoseph Powell first suspected that there were problems with his IT contractor when the admin refused to cede his administrative rights on an accounting software package. Powell, who was the business administrator for a private school, began noticing more issues. When the school's board ordered the IT admin to cede control of the software, he began introducing deliberate errors into the school's database. "We also began to experience costly downtime on the network coinciding with any time [he] was unhappy with how he was treated by the administration," Powell says. - +
The shrinking Java tools market 03 June, 2008 11:44:02
BEA, CodeGear acquisitions reduce developer options as the money disappearsThe Java tools market is in flux, with the recent acquisitions of CodeGear and BEA Systems altering the landscape, leaving developers with fewer independent tools choices. - +
Cisco: It's all about the hardware 03 June, 2008 11:23:54
Network-based approach offers single-vendor solution for all types of devicesCisco's approach to unified communications is a network-based, hardware-intensive implementation designed to provide support for more environments - like point-of-sale systems, non-PC workgroups and mobile device platforms - than desktop- or server-based strategies.
Read up on the latest ideas and technologies from companies that sell hardware, software and services. Web Security SaaS: The Next Generation of Web Security
The CIO Executive Council Guide to Success
Dude! You Say I Need an Application-Layer Firewall?!
The IP Storage payoff: Turning your investment into efficient, affordable results
How to Beef Up Your Sales Pipeline
The Secrets of C-Suite Success
Still Sneaking In: The Threats Your Security Tools Aren't Telling You About
Wireless LANs: Is my enterprise at risk?
Newsletter Subscription
Open-source solutions used to be adopted quietly by company boffins who snuck in an Apache Web server or an open-source development tool suite under the philosophy "It's easier to get forgiveness than permission" (not to mention "It's easier to do it with open-source tools than to get an IT budget").
That's no longer the case, according to a survey of IT and business executives and managers, conducted in late April 2008 by CIO.com. The survey, collecting data from 328 respondents, showed that more than half the respondents (53 per cent) are using open-source applications in their organization today, and an additional 10 per cent plan to do so in the next year. For nearly half, 44 per cent, open-source applications are considered equally with proprietary solutions during the acquisition process.
Among those currently employing open-source solutions, the primary uses are operating systems such as Linux (78 per cent), infrastructure applications, such as back-end databases and Web servers (74 per cent), and software development tools like Eclipse (61 per cent).
Those may sound fairly geeky, but business application use isn't far behind. Nearly half of the survey respondents, 45 per cent, are using desktop applications such as OpenOffice.org, and 29 per cent use open-source enterprise applications. The most popular of those enterprise applications are collaboration tools, customer relationship management (CRM) tools and ERP applications.
For specific discussion about open-source enterprise applications, see Is Open Source The Answer to ERP?.
Moreover, open-source solutions are generating confidence. Close to three in five respondents, 58 per cent, strongly agree or agree with the statement that Linux is reliable enough to depend upon for mission-critical applications. Remarkably, that confidence is highest among IT executives and managers: 62 per cent say Linux is ready for prime time.
Respondents to the survey ranged from IT executive or manager (59 per cent) and business executive or manager (13 per cent) to IT professionals (20 per cent) and business professionals (8 per cent).
For contrast: Three-quarters (77 per cent) of software developers responding to the last Evans Data Open Source Software/Linux Development Survey absolutely or probably have enough confidence in Linux to use it for mission-critical applications. Take that with a grain of salt: By their qualifications for participation in that market research study, those developers are tipped in favor of using or writing open source (if not Linux), so a higher ranking is not surprising.
What Makes Open Source Appealing-and Not
The primary reasons enterprise IT departments adopt open source are financial. Lower total cost of ownership (59 per cent) and acquisition costs (56 per cent) lead the pack. But money isn't everything. Greater flexibility was cited as a primary reason by 32 per cent of respondents, and access to source code is a motivation for one in three (30 per cent). Attributes of the source code itself aren't key drivers; better-quality code is a primary reason for adoption by just 12 per cent, and product functionality by 22 per cent.
2008 CIO Summit
19th August, 2008 Four Seasons Hotel, Sydney Developed in partnership with CIO Magazine, IDC, INTEP and the CIO Executive Council.
The world of the CIO is extremely complex and diverse. Multiple priorities demand attention and decisions are needed instantly. Individual teams need to be driven towards common goals, and businesses strive to become more mobile, agile and responsive. For CIOs, the challenge never ends.
Every year the CIO Summit identifies what is top of mind for CIOs across Australia and New Zealand, and offers insight for CIO benchmarking and vendor strategic planning alike.
Recent IDC research shows that over 59% of CIO's believe that 'to achieve their business strategies, technology should be used more aggressively than today.'
Join us on August 19th to discover how this is possible with the latest technologies including Virtualisation, Web 2.0, IP Surveillance and Software as a Service (Saas).
Click here for more information.
Please email Denyse_Robertson@idg.com.au for further information.
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CIO Live Podcast #79: Brent D Taylor, author of The Outsider's Edge: The Making of Self-Made Billionaires Part II 05 October, 2007 06:00:00
For his new book, The Outsider's Edge: The Making of Self-Made Billionaires, social researcher Brent D Taylor spent four years of intensive research investigating the psychological make-up and backgrounds of some of the world's richest men and women, including IT luminaries Bill Gates, Larry Ellison and Steve Jobs. Taylor discovered that, despite working in different industries and coming from different upbringings, they all have one thing in common -- they are all outsiders. - +
CIO Live Podcast #78: Brent D Taylor, author of The Outsider's Edge: The Making of Self-Made Billionaires 28 September, 2007 17:34:25
For his new book, The Outsider's Edge: The Making of Self-Made Billionaires, social researcher Brent D Taylor spent four years of intensive research investigating the psychological make-up and backgrounds of some of the world's richest men and women, including IT luminaries Bill Gates, Larry Ellison and Steve Jobs. Taylor discovered that, despite working in different industries and coming from different upbringings, they all have one thing in common -- they are all outsiders. - +
CIO Live Podcast #77: Panasonic Speeds Up Trans-Pacific File Transfers, Part III 21 September, 2007 07:00:00
Part three in our three-part special report from CIO's sister publication Network World in the US, as Paul Desmond reports from the Network World IT Roadmap Conference in Santa Clara, California. With development teams in the US and Japan, Panasonic needed a more efficient way to move very large files between the two locations. Iben Rodriguez, IT consultant for Panasonic Research and Development, explains how a storage-area network and virtual server technology helped speed up WAN performance. - +
CIO Live Podcast #76: Panasonic Speeds Up Trans-Pacific File Transfers, Part II 14 September, 2007 07:00:00
Part two in our three-part special report from CIO's sister publication Network World in the US, as Paul Desmond reports from the Network World IT Roadmap Conference in Santa Clara, California. With development teams in the US and Japan, Panasonic needed a more efficient way to move very large files between the two locations. Iben Rodriguez, IT consultant for Panasonic Research and Development, explains how a storage-area network and virtual server technology helped speed up WAN performance. - +
CIO Live Podcast #75: Panasonic Speeds Up Trans-Pacific File Transfers, Part I 07 September, 2007 07:00:05
Part one in our three-part special report from CIO's sister publication Network World in the US, as Paul Desmond reports from the Network World IT Roadmap Conference in Santa Clara, California. With development teams in the US and Japan, Panasonic needed a more efficient way to move very large files between the two locations. Iben Rodriguez, IT consultant for Panasonic Research and Development, explains how a storage-area network and virtual server technology helped speed up WAN performance.
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Best Western forced to play defense on data breach disclosure 29 August, 2008 08:08:00
Could hotel chain have done a better job of defusing story about system intrusion?The headline in this week's Glasgow Sunday Herald -- "Revealed: 8 million victims in the world's biggest cyber heist" -- was a grabber. - +
US Terror threat system crippled by technical flaws 28 August, 2008 09:53:00
US Congress charges that US$500m project to prevent another 9/11 is a complete failure.A US House subcommittee is charging that a US$500 million IT project intended to "connect the dots" on terrorists and help prevent another 9/11 is a failure; it can't even handle basic Boolean search terms, such as "and, or and not." - +
Malware infects space station laptops 28 August, 2008 08:15:00
Not the first time, says NASA; astronauts load up Norton AntiVirusMalware has managed to get off the planet and onto the International Space Station, NASA confirmed yesterday. And it's not the first time that a worm or virus has stowed away on a trip into orbit. - +
Separation of duties and IT security 28 August, 2008 09:40:00
Muddied responsibilities create unwanted risk. Kevin Coleman says auditors may start labeling poorly defined IT duties as a material deficiency.Separation of duties is a key concept of internal controls and is the most difficult and sometimes the most costly one to achieve. This objective is achieved by disseminating the tasks and associated privileges for a specific security process among multiple people. - +
How to recruit and retain the best young security employees 27 August, 2008 08:32:00
Today's youngest generation of workers, known as Generation Y, have different career goals than their parents did. What do you need to know to get them to work for you?The final installment in a series of articles about generational differences and security. Part one looked at managing workers in different age groups. Part two examined the types of security concerns that are most commonly associated with different generations in the general workforce. This article provides recruiting and retention advice for security employees.
Tumbleweed appoints O2 Networks to its Australian Channel Partner Program 29 August, 2008 12:31:00
HP ProCurve Brings Big Business Gigabit Switching Features to Small Businesses 29 August, 2008 12:00:00
GlobalConnect Provides Treatment for Healthcare Provider’s Contact Support Requirements 29 August, 2008 09:59:00
Sybase and Logica Partner To Mobilise The Supply Chain 29 August, 2008 09:47:00
New global landscape for qualitative researchers with Spanish and Chinese software releases 29 August, 2008 09:34:00
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Why Security SaaS Makes Sense Today
Corporate IT teams are waging a significant security battle on two fronts these days: stopping attacks via the Web and through email. Security SaaS can solves these problems and more. Read on to discover 7 reasons why security SaaS makes sense for your business.













