Human Services Minister Joe Hockey has vigorously defended the virtues of the federal government's planned smartcard, saying the project's cost will be controlled and people's privacy will not be compromised.
"I see some self-appointed experts say $1.1 billion is not enough money, but the reason we appointed KPMG is because we wanted to be sure the project had a very focused set of priorities," Hockey said today at this year's smartcard summit in Sydney.
"We want to avoid application creep and the numbers are cross verified by the Department of Finance, Treasury, and my own agency. We're confident $1.1 billion will be an appropriate sum of money for this infrastructure."
The new Access Card is set to wipe out some 17 cards and vouchers inn use for various government services, including the Medicare card, across the "Human Services family", and, as such, Hockey said it will be "easier to deal with logistically".
"I will be distributing a trillion dollars over the next 10 years and that provides an opportunity for fraud that is unacceptable to the government," he said. "KPMG says it will save $3 billion over 10 years, but I think that's a significant under estimate."
Hockey also released some details about how the project is progressing, saying the department is now in a tender process for "lead advisers and project managers" which will be announced in July. There is also a worldwide search for a chief technology architect to do the detailed design of the card's rollout.
By August there should be "frenetic" activity to make decisions about the technology infrastructure, undoubtedly the most challenging part of the project.
Executive director of the University of NSW's Cyberspace Law and Policy Centre, David Vaile is one of the most vocal critics of the government's projections, telling Computerworld the $1 billion, 18-month figures touted by Hockey are "unrealistic" for an IT project of this scale. Vaile believes the project's cost could blow out as far as $5 billion.
But Hockey stood his ground and cited process efficiency as another significant cost saver.
"Every time people front-up to a Centrelink office they spend an average of between 90 seconds and three minutes proving who they are before the interaction begins," he said. "This is a cumbersome way of running Human Services."
While conceding the optimal service delivery model would be Internet-based, Hockey said as many Australians not Net-connected, a "mezzanine model" was agreed on to take Australia from a "technology stone age" to a more modern, simpler form of interaction.
"This is an opportunity to roll out new infrastructure [and] to be a platform for new technology to deliver benefits for all Australians," he said, stressing that care must be taken to avoid the inconsistent "rail gauge" problem (different measurements in each state) that plagued Australia.
"We are at pains to emphasize the important thing is that standards are consistent with the private sector to ensure we can gain maximum benefit from this technology."
Hockey was pleased to report the states, particularly Queensland, are working closely with the federal government on interoperability, and while dealing with the banks in "a number of ways" the "bureaucratic resistance" has been difficult.
"The contribution of the banks has been extremely disappointing, so there's a reason for us to set up a payment system in competition with Eftpos," he said, adding there are compelling arguments to have banking systems talking to the smartcard.
"If banks can make the technology work for us, we are interested in any proposals they have," Hockey said. "I assume they are working on interoperability."
One application of this interoperability Hockey proposed was enabling the smartcard to be used at Eftpos outlets and automatic teller machines for people to access welfare payments instantly.
"When Cyclone [Larry] hit far North Queensland the government was taking wads of cash into town," he said.
Hockey is also on a mission to debunk the 'shock, horror' backlash and the numerous privacy concerns that a Human Services smartcard could harbour, and hence compromise, a person's sensitive information.
"It's quite a simple card [and] on the face of it the card contains less information than existing cards," he said. "People think by introducing a new card we will reduce the privacy of individuals, [but] it enhances privacy because a magnetic strip is notoriously unreliable."
Hockey displayed a mock-up of what the smartcard would look like, containing a person's photo and name on the front, with the name, signature and card number on the back. The embedded microchip will contain basic identity information and, according to Hockey, the only field the government controls is the concession status - for example, if a person is a pensioner.
"All other mandated fields are in the control of the individual [and] there will be capacity for voluntary fields like organ donor status," he said. "I have no desire to control that additional information."
As with the cost justification, Hockey argues the smartcard will streamline existing processes in an environment where each year 500,000 Medicare cards go missing, and 600,000 people are turned away from Centrelink because of lack of identity.
"That's why we need to have photo to ensure the person is in fact the person," he said.
"Virtually every interaction with government has your signature but, shock horror, we will have your signature on the smartcard! This is not an Australia card [and] people will be provided with technology-neutral protections."
Hockey said it's not rocket science to suggest the Access Card may represent the most significant reduction in red tape of all time.
- +
Strategies for Dealing With IT Complexity 24 December, 2007 10:30:47
Every innovation, every business process improvement, comes with an IT complexity tax that must be paid by CIOs in time, money and sweat. Here are strategies to mitigate the increasing complexity of IT as it enables new business.Every innovation, every business process improvement, comes with an IT complexity tax that must be paid by CIOs in time, money and sweat. Here are strategies to mitigate the increasing complexity of IT as it enables new business. - +
Process Trip 04 February, 2008 13:07:03
Why Maritz Travel revamped key business processes — and how business and IT came together to make it workWhen Rich Phillips became COO OF Maritz Travel about two and-a-half years ago, he sat down and took a hard look at the big industry picture
- +
Bill Gates: A New Approach to Capitalism in the 21st Century 28 January, 2008 07:12:19
Transcript of Gates speech, and a Q&A at World Economic Forum in Davos, SwitzerlandAs you all may know, in July I'll make a big career change. I'm not worried; I believe I'm still marketable. I'm a self-starter, I'm proficient in Microsoft Office. I guess that's it. Also I'm learning how to give money away.
Read up on the latest ideas and technologies from companies that sell hardware, software and services. Email Archiving 101—Customer Case Study
Wireless LANs: Is my enterprise at risk?
Business Intelligence and Enterprise Performance Management: Trends for Emerging Businesses
Taking On Demand CRM Integration to the Next Level
Security Inside Out
Refresh your AUP: Top tips to ensure your acceptable use policy is fit for purpose
Discover the advantages of an open architecture multi-vendor network solution
Everything you need to know about email and web security (but were afraid to ask)
- White PaperJoin Lee Benjamin, a Microsoft Exchange MVP and Ryan Shipkowski, network administrator for Matthews, to discuss the process and ROI of implementing an email archiving solution, with emphasis on a case study from Matthews International.
- White PaperYour organisation may well have devised and implemented an Acceptable Use Policy (AUP) some time ago in order to guard against the risks of inappropriate use of computer systems by your workers, but are you confident that your AUP remains 'fit for purpose'? Read on to discover how you can enhance the effectiveness of your AUP.
- White PaperView this webcast and discover the drivers for changing network design practices, why many organisations are changing their approach to network architecture and how enterprises should be moving forward with open architecture multi-vendor network solutions. Register now and learn how your business can maximize the business value of the enterprise network.
Discover how SOA can create smarter outcomes for your business.
Attend and learn:
- How SOA is helping leading companies to become more agile
- Where you should be applying SOA processes in your company
- The top SOA implementation mistakes to avoid
Click here for more information.
- +
CIO Live Podcast #79: Brent D Taylor, author of The Outsider's Edge: The Making of Self-Made Billionaires Part II 05 October, 2007 06:00:00
For his new book, The Outsider's Edge: The Making of Self-Made Billionaires, social researcher Brent D Taylor spent four years of intensive research investigating the psychological make-up and backgrounds of some of the world's richest men and women, including IT luminaries Bill Gates, Larry Ellison and Steve Jobs. Taylor discovered that, despite working in different industries and coming from different upbringings, they all have one thing in common -- they are all outsiders. - +
CIO Live Podcast #78: Brent D Taylor, author of The Outsider's Edge: The Making of Self-Made Billionaires 28 September, 2007 17:34:25
For his new book, The Outsider's Edge: The Making of Self-Made Billionaires, social researcher Brent D Taylor spent four years of intensive research investigating the psychological make-up and backgrounds of some of the world's richest men and women, including IT luminaries Bill Gates, Larry Ellison and Steve Jobs. Taylor discovered that, despite working in different industries and coming from different upbringings, they all have one thing in common -- they are all outsiders. - +
CIO Live Podcast #77: Panasonic Speeds Up Trans-Pacific File Transfers, Part III 21 September, 2007 07:00:00
Part three in our three-part special report from CIO's sister publication Network World in the US, as Paul Desmond reports from the Network World IT Roadmap Conference in Santa Clara, California. With development teams in the US and Japan, Panasonic needed a more efficient way to move very large files between the two locations. Iben Rodriguez, IT consultant for Panasonic Research and Development, explains how a storage-area network and virtual server technology helped speed up WAN performance. - +
CIO Live Podcast #76: Panasonic Speeds Up Trans-Pacific File Transfers, Part II 14 September, 2007 07:00:00
Part two in our three-part special report from CIO's sister publication Network World in the US, as Paul Desmond reports from the Network World IT Roadmap Conference in Santa Clara, California. With development teams in the US and Japan, Panasonic needed a more efficient way to move very large files between the two locations. Iben Rodriguez, IT consultant for Panasonic Research and Development, explains how a storage-area network and virtual server technology helped speed up WAN performance. - +
CIO Live Podcast #75: Panasonic Speeds Up Trans-Pacific File Transfers, Part I 07 September, 2007 07:00:05
Part one in our three-part special report from CIO's sister publication Network World in the US, as Paul Desmond reports from the Network World IT Roadmap Conference in Santa Clara, California. With development teams in the US and Japan, Panasonic needed a more efficient way to move very large files between the two locations. Iben Rodriguez, IT consultant for Panasonic Research and Development, explains how a storage-area network and virtual server technology helped speed up WAN performance.
- +
Chris Hoff on Virtualization and Cloud Computing 20 November, 2008 10:55:00
Chris Hoff, chief security architect for the systems and technology division at Unisys and an advisor on the Skybox Security customer advisory board, is one of the biggest critics of virtualization security out there. Not because it isn't important - but rather because it is vital and needs to mature rapidly. - +
Cybersecurity is focus of new start-up incubator 20 November, 2008 07:19:00
Texas uni announces the Institute for Cyber Security.The University of Texas at San Antonio Tuesday announced a technology incubator aimed at fostering IT security-based start-ups within the state. - +
Dilip Sarangan on Physical Security M&A 20 November, 2008 11:18:00
Dilip Sarangan tracks physical security companies for Frost & Sullivan. He expects the industry's "need to have" products to weather the economic storm well, with the big players (now including IBM and Cisco) looking for value-priced acquisitions. - +
International Challenges in PCI Security 20 November, 2008 09:15:00
In a country that's seen many regulatory compliance challenges this decade, the headaches of PCI security tend to be analyzed from a largely American perspective. - +
PCI council sharpens oversight of security auditors 19 November, 2008 10:53:00
Quality assurance plan targets security assessors and scanning vendorsThe PCI Security Standards Council Monday unveiled a plan to sharpen oversight of the hundreds of security-service providers now authorized to evaluate merchant networks under the organization's Payment Card Industry data standards.
Vignette Announces 2008 Excellence Awards 21 November, 2008 10:50:00
PGP and Ponemon Institute Unveil Inaugural Australian Data Breach Study 2008 20 November, 2008 17:34:00
Symantec Cloud Services Transform Data Centre Operations Through Proactive Management 20 November, 2008 12:06:00
Verizon Business Offers Tips to Building a Successful Unified Communications and Collaboration Plan 20 November, 2008 12:04:00
AARNet Brings 4K Digital Cinema to Australia: First 4K HD Video Signal delivered into Australia by AARNet 20 November, 2008 12:02:00
|
||
|
||
|
|
||
|
Understanding Email Marketing: A Guide for SMBs
Email marketing is often viewed as a marketers silver bullet. If used effectively, email campaigns will provide strong results for a limited spend each and every time. Download this white paper to discover how email marketing can work for you and your business.














