Consider this. Big projects (a year or more) are unhealthy for CIOs. By the time they're done and the business execs see the result, these snoozing sponsors discover it wasn't what they wanted.
Example 1: A CIO of a large insurance concern is 3 years into a re-architecting of the firm's application portfolio - at which point, frustrated with the pace and progress, the CEO fires him.
Example 2: A mid-market company completes a lengthy project in which a substantial sum is spent subscribing to external data that is then incorporated into the application. Execs get a demo - and say that this isn't what they wanted.
Example 3: A small financial services company spends millions on outsourced project development over a three-year period. Business users refuse to use the system which they claim has bad data and doesn't deliver functionality they requested. The CIO and IT senior managers are fired.
What do these projects have in common? All the lead participants are asleep during the project. And they are naive about who owns the effort and how to sustain ownership long enough to get a desired benefit.
Whether you believe that two-thirds of projects fail, or you believe only one-third of them fail, a lot of money gets wasted. And there are many good ways to reduce project risk And there are also guidelines on how and when to kill failing projects. No need to belabor them.
But trumping all of these, in my view, is the go-to-sleep attitude of enterprise executives (maybe even including the CIO) as these projects proceed. By going to sleep about their sponsorship and energy investment, only to wake up after prolonged elapsed time, the project became IT's responsibility -- and perceived inadequacies clearly are IT's fault. Now the money is spent and the result is either so inadequate as to be a total write-off, or it is cancelled before any benefit can be realized, or frustration results in intense company in-fighting and even termination of jobs.
When a project that is presumed to deliver sweeping business change and improvement - otherwise why spend so much money on it? - it is not IT's project, nor the outsourcers' project, nor the responsibility of a single beleaguered and perhaps junior business project sponsor or analyst. It is an enterprise effort for which IT is a small and important player, not the owner. If you wanted a custom-designed house built, wouldn't you visit the site and monitor progress? Isn't it your house, not the architect's house? After all, who will live in it when it is done? You certainly wouldn't wait until the appliances are being installed to see if the kitchen was what you expected.
But when large IT investments falter, most likely that's exactly what enterprise execs have done. It's not their house, it's IT's house. And if the specifications were inadequate, the cost was over budget due to revisions, that's IT's fault.
And CIOs who let business executives off the responsibility and oversight hook, if they let them send underlings to meetings, if they provide a status and get no feedback, if the scope of deliverables is intergallactic, if ddevelopment is not iterative, that's exactly what they are aiding and abetting. Their own project failure and a waste of the enterprise's money. And that scenario, sadly, really is their own fault.
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Process Trip 04 February, 2008 13:07:03
Why Maritz Travel revamped key business processes — and how business and IT came together to make it workWhen Rich Phillips became COO OF Maritz Travel about two and-a-half years ago, he sat down and took a hard look at the big industry picture - +
Strategies for Dealing With IT Complexity 24 December, 2007 10:30:47
Every innovation, every business process improvement, comes with an IT complexity tax that must be paid by CIOs in time, money and sweat. Here are strategies to mitigate the increasing complexity of IT as it enables new business.Every innovation, every business process improvement, comes with an IT complexity tax that must be paid by CIOs in time, money and sweat. Here are strategies to mitigate the increasing complexity of IT as it enables new business.
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Adobe launches hosted services, adds Flash to Acrobat 03 June, 2008 09:02:44
Adobe to launch Web site offering users free hosted services for document creation, sharing and storageAdobe this week is set to unveil the next version of its Adobe Acrobat software, which adds support for the company's Flash multimedia technology. The company also plans to launch a new Web site offering users free hosted services for document creation, sharing and storage.
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- White PaperJoin industry expert Bob Spurzem and Chuck Arconi of Fox Hollow to discover how to reduce Exchange total storage and keep it at a manageable level. Learn how Exchange storage growth can be contained without sacrificing security and accessibility.
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- White PaperView this webcast and discover the drivers for changing network design practices, why many organisations are changing their approach to network architecture and how enterprises should be moving forward with open architecture multi-vendor network solutions. Register now and learn how your business can maximize the business value of the enterprise network.
Discover how SOA can create smarter outcomes for your business.
Attend and learn:
- How SOA is helping leading companies to become more agile
- Where you should be applying SOA processes in your company
- The top SOA implementation mistakes to avoid
Click here for more information.
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CIO Live Podcast #79: Brent D Taylor, author of The Outsider's Edge: The Making of Self-Made Billionaires Part II 05 October, 2007 06:00:00
For his new book, The Outsider's Edge: The Making of Self-Made Billionaires, social researcher Brent D Taylor spent four years of intensive research investigating the psychological make-up and backgrounds of some of the world's richest men and women, including IT luminaries Bill Gates, Larry Ellison and Steve Jobs. Taylor discovered that, despite working in different industries and coming from different upbringings, they all have one thing in common -- they are all outsiders. - +
CIO Live Podcast #78: Brent D Taylor, author of The Outsider's Edge: The Making of Self-Made Billionaires 28 September, 2007 17:34:25
For his new book, The Outsider's Edge: The Making of Self-Made Billionaires, social researcher Brent D Taylor spent four years of intensive research investigating the psychological make-up and backgrounds of some of the world's richest men and women, including IT luminaries Bill Gates, Larry Ellison and Steve Jobs. Taylor discovered that, despite working in different industries and coming from different upbringings, they all have one thing in common -- they are all outsiders. - +
CIO Live Podcast #77: Panasonic Speeds Up Trans-Pacific File Transfers, Part III 21 September, 2007 07:00:00
Part three in our three-part special report from CIO's sister publication Network World in the US, as Paul Desmond reports from the Network World IT Roadmap Conference in Santa Clara, California. With development teams in the US and Japan, Panasonic needed a more efficient way to move very large files between the two locations. Iben Rodriguez, IT consultant for Panasonic Research and Development, explains how a storage-area network and virtual server technology helped speed up WAN performance. - +
CIO Live Podcast #76: Panasonic Speeds Up Trans-Pacific File Transfers, Part II 14 September, 2007 07:00:00
Part two in our three-part special report from CIO's sister publication Network World in the US, as Paul Desmond reports from the Network World IT Roadmap Conference in Santa Clara, California. With development teams in the US and Japan, Panasonic needed a more efficient way to move very large files between the two locations. Iben Rodriguez, IT consultant for Panasonic Research and Development, explains how a storage-area network and virtual server technology helped speed up WAN performance. - +
CIO Live Podcast #75: Panasonic Speeds Up Trans-Pacific File Transfers, Part I 07 September, 2007 07:00:05
Part one in our three-part special report from CIO's sister publication Network World in the US, as Paul Desmond reports from the Network World IT Roadmap Conference in Santa Clara, California. With development teams in the US and Japan, Panasonic needed a more efficient way to move very large files between the two locations. Iben Rodriguez, IT consultant for Panasonic Research and Development, explains how a storage-area network and virtual server technology helped speed up WAN performance.
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Chris Hoff on Virtualization and Cloud Computing 20 November, 2008 10:55:00
Chris Hoff, chief security architect for the systems and technology division at Unisys and an advisor on the Skybox Security customer advisory board, is one of the biggest critics of virtualization security out there. Not because it isn't important - but rather because it is vital and needs to mature rapidly. - +
Cybersecurity is focus of new start-up incubator 20 November, 2008 07:19:00
Texas uni announces the Institute for Cyber Security.The University of Texas at San Antonio Tuesday announced a technology incubator aimed at fostering IT security-based start-ups within the state. - +
Dilip Sarangan on Physical Security M&A 20 November, 2008 11:18:00
Dilip Sarangan tracks physical security companies for Frost & Sullivan. He expects the industry's "need to have" products to weather the economic storm well, with the big players (now including IBM and Cisco) looking for value-priced acquisitions. - +
International Challenges in PCI Security 20 November, 2008 09:15:00
In a country that's seen many regulatory compliance challenges this decade, the headaches of PCI security tend to be analyzed from a largely American perspective. - +
PCI council sharpens oversight of security auditors 19 November, 2008 10:53:00
Quality assurance plan targets security assessors and scanning vendorsThe PCI Security Standards Council Monday unveiled a plan to sharpen oversight of the hundreds of security-service providers now authorized to evaluate merchant networks under the organization's Payment Card Industry data standards.
Vignette Announces 2008 Excellence Awards 21 November, 2008 10:50:00
PGP and Ponemon Institute Unveil Inaugural Australian Data Breach Study 2008 20 November, 2008 17:34:00
Symantec Cloud Services Transform Data Centre Operations Through Proactive Management 20 November, 2008 12:06:00
Verizon Business Offers Tips to Building a Successful Unified Communications and Collaboration Plan 20 November, 2008 12:04:00
AARNet Brings 4K Digital Cinema to Australia: First 4K HD Video Signal delivered into Australia by AARNet 20 November, 2008 12:02:00
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Gaining Competitive Advantage Through Enterprise Planning
No matter how good its products or innovative its services, no organization can perform to its full potential without an adequate planning structure in place. Discover how this can be done by reading on.














