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Blog: What Are The Best Open Source CRM Applications? 03 June, 2008 14:40:43
If you've already checked out CIO's newest survey on open source use in the enterprise, you know that among enterprise applications that IT leaders are using now, three types of open source applications top the list: ERP, collaboration and CRM.
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Why Perfect Commerce is replacing its data center 29 January, 2008 08:42:01
Web site’s shift to utility computing means less IT equipment, staffPerfect Commerce, a Web-based sourcing and procurement service, is replacing its data center and related IT staff with a utility computing service from Savvis. The move is the latest example of a company choosing a utility service provider instead of internal IT department resources. - +
Is LTE the next must-have mobile broadband technology? 03 June, 2008 09:09:32
4G technology attracts Verizon and AT&T-- and a lot of hypeLong Term Evolution (LTE)-based services are garnering a lot of attention in the mobile broadband industry, despite the fact that they are at least two years away from being deployed. - +
SUSE Linux version aimed at Big Blue mainframes 01 February, 2008 08:34:18
Novell hopes to prove that the mainframe is not yet a footnote in the history books.Novell hopes the cost benefits associated with its newly announced SUSE Linux Enterprise Server Starter System for IBM System z will help prove to IT managers that the mainframe is not yet a footnote in the history books. - +
Online storage startup challenges Amazon 14 January, 2008 08:39:00
The storage box model is dead, claims Nirvanix CEO.Amazon is probably the biggest name in the emerging online storage market, but new competition is coming from a startup called Nirvanix that built a storage service to accommodate vast increases in digital media content fueled by the growing popularity of Web 2.0 applications. - +
The Big Switch: Rewiring The World, From Edison To Google. 24 January, 2008 13:01:56
A review of Nick Carr's The Big SwitchNick Carr's The Big Switch suggests that every organisation concerned with computer storage will find that the everyday business market for storage will cease to exist. You who are reading this will no longer be involved with buying, operating, managing or servicing DAS, NAS, SAN, clustered file systems, tape backups or optical storage. I who am writing about it now won't be in the future. Techworld (and Computerworld) itself will undergo substantial modification or die.
Supporting this statement is Dennis Quan, CTO of the IBM High Performance On Demand Solutions. "We've designed the cloud around virtualisation. You have a datacentre with many servers and they are all turned into virtual machines," he says.
One difference from the now familiar multi-tenant SaaS model, in which numerous clients access a provider's application is that cloud computing environments also allow the customer to run his own applications on the provider's infrastructure.
According to William Fellos, an analyst at The 451 Group, the goal at a provider level, is to dynamically assign computing workloads as customer jobs come in. The approach helps the vendor maximise its resources and lets the customer ask for more computing power, on the fly. This is a key point, since a major goal of cloud computing, whether the IBM Blue Cloud or the Amazon EC2 (Elastic Cloud Computing), is rapid scalability.
But elasticity is probably a better term, says Barney Pell, founder and CTO of Powerset, a US-based start-up company building a natural language search engine. By elastic, Pell means the ability to stretch out when needed -- and then snap back. His company is attempting to index an enormous chunk of the web, a compute-intensive task that goes on most of the time. The work involves major spikes by users that would exceed the company's normal computing capacity.
Rather than buy enough servers and other infrastructure to meet peak needs, Powerset became an early customer of the Amazon EC2 and S3, the Amazon related storage service. "Powerset pays for the resources as it uses them, freeing up significant amounts of cash," Pell says.
Pell suggests that IT executives considering cloud services start by closely examining which resources their data centre uses all the time -- and which are only needed during periods of peak demand. What's more, the use of an elastic service gives IT time to establish a baseline, that is, the minimum level of resources needed to run the business at all times.
Similarly, groups or departments within enterprises often have the need to prototype or handle a specific project, but don't have the budget or desire to buy the required infrastructure. "IBM itself is using its internal cloud to supply the resources needed for prototyping new applications or services," says Quan. "Not every project uses that internal cloud, but more than 100 have," he adds.
Instead of buying hardware for the project The New York Times, for example, used Amazon Web Services (EC2 and S3) to generate PDFs of 11 million articles in the paper's archives in less than 24 hours using 100 instances of EC2, Derek Gottfrid senior software architect for the Times, wrote in his blog.
Flexibility up, costs down
For some enterprises, cloud computing can help a CIO tackle several problems at once, as was the case for Schumacher Group CIO Doug Menefee. Upon joining the Lafayette, US-based company three years ago, Menefee had to tackle a disaster planning gap and find new ways for IT to keep up with rapid business growth.
Headquartered two hours to the west of New Orleans and 35 miles north of the Gulf of Mexico, Schumacher staffs emergency rooms for 150 hospitals across the US. It only takes a glance at the map to see how close it came to being hit by hurricanes Katrina and Rita. "It was an eye opener," says Menefee. "We didn't have disaster recovery and business continuity capabilities. Had our headquarters gone down, it would have taken all of the regional offices down with it."
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2008 CIO Summit
19th August, 2008 Four Seasons Hotel, Sydney Developed in partnership with CIO Magazine, IDC, INTEP and the CIO Executive Council.
The world of the CIO is extremely complex and diverse. Multiple priorities demand attention and decisions are needed instantly. Individual teams need to be driven towards common goals, and businesses strive to become more mobile, agile and responsive. For CIOs, the challenge never ends.
Every year the CIO Summit identifies what is top of mind for CIOs across Australia and New Zealand, and offers insight for CIO benchmarking and vendor strategic planning alike.
Recent IDC research shows that over 59% of CIO's believe that 'to achieve their business strategies, technology should be used more aggressively than today.'
Join us on August 19th to discover how this is possible with the latest technologies including Virtualisation, Web 2.0, IP Surveillance and Software as a Service (Saas).
Click here for more information.
Please email Denyse_Robertson@idg.com.au for further information.
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CIO Live Podcast #79: Brent D Taylor, author of The Outsider's Edge: The Making of Self-Made Billionaires Part II 05 October, 2007 06:00:00
For his new book, The Outsider's Edge: The Making of Self-Made Billionaires, social researcher Brent D Taylor spent four years of intensive research investigating the psychological make-up and backgrounds of some of the world's richest men and women, including IT luminaries Bill Gates, Larry Ellison and Steve Jobs. Taylor discovered that, despite working in different industries and coming from different upbringings, they all have one thing in common -- they are all outsiders. - +
CIO Live Podcast #78: Brent D Taylor, author of The Outsider's Edge: The Making of Self-Made Billionaires 28 September, 2007 17:34:25
For his new book, The Outsider's Edge: The Making of Self-Made Billionaires, social researcher Brent D Taylor spent four years of intensive research investigating the psychological make-up and backgrounds of some of the world's richest men and women, including IT luminaries Bill Gates, Larry Ellison and Steve Jobs. Taylor discovered that, despite working in different industries and coming from different upbringings, they all have one thing in common -- they are all outsiders. - +
CIO Live Podcast #77: Panasonic Speeds Up Trans-Pacific File Transfers, Part III 21 September, 2007 07:00:00
Part three in our three-part special report from CIO's sister publication Network World in the US, as Paul Desmond reports from the Network World IT Roadmap Conference in Santa Clara, California. With development teams in the US and Japan, Panasonic needed a more efficient way to move very large files between the two locations. Iben Rodriguez, IT consultant for Panasonic Research and Development, explains how a storage-area network and virtual server technology helped speed up WAN performance. - +
CIO Live Podcast #76: Panasonic Speeds Up Trans-Pacific File Transfers, Part II 14 September, 2007 07:00:00
Part two in our three-part special report from CIO's sister publication Network World in the US, as Paul Desmond reports from the Network World IT Roadmap Conference in Santa Clara, California. With development teams in the US and Japan, Panasonic needed a more efficient way to move very large files between the two locations. Iben Rodriguez, IT consultant for Panasonic Research and Development, explains how a storage-area network and virtual server technology helped speed up WAN performance. - +
CIO Live Podcast #75: Panasonic Speeds Up Trans-Pacific File Transfers, Part I 07 September, 2007 07:00:05
Part one in our three-part special report from CIO's sister publication Network World in the US, as Paul Desmond reports from the Network World IT Roadmap Conference in Santa Clara, California. With development teams in the US and Japan, Panasonic needed a more efficient way to move very large files between the two locations. Iben Rodriguez, IT consultant for Panasonic Research and Development, explains how a storage-area network and virtual server technology helped speed up WAN performance.
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Best Western forced to play defense on data breach disclosure 29 August, 2008 08:08:00
Could hotel chain have done a better job of defusing story about system intrusion?The headline in this week's Glasgow Sunday Herald -- "Revealed: 8 million victims in the world's biggest cyber heist" -- was a grabber. - +
US Terror threat system crippled by technical flaws 28 August, 2008 09:53:00
US Congress charges that US$500m project to prevent another 9/11 is a complete failure.A US House subcommittee is charging that a US$500 million IT project intended to "connect the dots" on terrorists and help prevent another 9/11 is a failure; it can't even handle basic Boolean search terms, such as "and, or and not." - +
Malware infects space station laptops 28 August, 2008 08:15:00
Not the first time, says NASA; astronauts load up Norton AntiVirusMalware has managed to get off the planet and onto the International Space Station, NASA confirmed yesterday. And it's not the first time that a worm or virus has stowed away on a trip into orbit. - +
Separation of duties and IT security 28 August, 2008 09:40:00
Muddied responsibilities create unwanted risk. Kevin Coleman says auditors may start labeling poorly defined IT duties as a material deficiency.Separation of duties is a key concept of internal controls and is the most difficult and sometimes the most costly one to achieve. This objective is achieved by disseminating the tasks and associated privileges for a specific security process among multiple people. - +
How to recruit and retain the best young security employees 27 August, 2008 08:32:00
Today's youngest generation of workers, known as Generation Y, have different career goals than their parents did. What do you need to know to get them to work for you?The final installment in a series of articles about generational differences and security. Part one looked at managing workers in different age groups. Part two examined the types of security concerns that are most commonly associated with different generations in the general workforce. This article provides recruiting and retention advice for security employees.
Tumbleweed appoints O2 Networks to its Australian Channel Partner Program 29 August, 2008 12:31:00
HP ProCurve Brings Big Business Gigabit Switching Features to Small Businesses 29 August, 2008 12:00:00
GlobalConnect Provides Treatment for Healthcare Provider’s Contact Support Requirements 29 August, 2008 09:59:00
Sybase and Logica Partner To Mobilise The Supply Chain 29 August, 2008 09:47:00
New global landscape for qualitative researchers with Spanish and Chinese software releases 29 August, 2008 09:34:00
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Revolutionising Back-up and Recovery
Rapid adoption of virtual server technology, and the challenges associated with the backup and recovery of ever-growing stores of information is causing a number of IT managers to reevaluate their data protection strategies. New backup and recovery methods which use data de-duplication technology to reduce capacity and network bandwidth requirements are being deployed to keep up with explosive data growth, shrinking backup windows, compliance initiatives and security concerns. Read on to find out more.













