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Process Trip 04 February, 2008 13:07:03
Why Maritz Travel revamped key business processes — and how business and IT came together to make it workWhen Rich Phillips became COO OF Maritz Travel about two and-a-half years ago, he sat down and took a hard look at the big industry picture - +
Ticked Off at Tick the Box Mentality 04 February, 2008 13:01:15
Does your executive search firm know the difference between an MIS manager and a CIO, and if it does, can it explain that difference to its corporate clients?Does your executive search firm know its MIS managers from its elbow? Does it even know the difference between an MIS manager and a CIO, and if it does, can it explain that difference to its corporate clients? - +
Strategies for Dealing With IT Complexity 24 December, 2007 10:30:47
Every innovation, every business process improvement, comes with an IT complexity tax that must be paid by CIOs in time, money and sweat. Here are strategies to mitigate the increasing complexity of IT as it enables new business.Every innovation, every business process improvement, comes with an IT complexity tax that must be paid by CIOs in time, money and sweat. Here are strategies to mitigate the increasing complexity of IT as it enables new business. - +
Doing Your Sums on . . . Build, Buy or Rent 05 November, 2007 13:32:30
You’re trying to build a world-class IT team, but everyone’s going after the same talent pool. What mix works best? Should you grow your own, draft your players or barter your way to the line-up you want to field?CIOs should never forget that while new technologies have a maturity cycle, the maturity cycle for human beings in IT is even longer - +
Your World. . . Hacked 02 October, 2007 10:51:23
As your business becomes more collaborative and global, the risks to your company’s trade secrets rise proportionally. Fortunately, there are new strategies to protect the data that allows you to competeThe call to Bob Bailey, an IT executive with a major US government contractor, came on an otherwise ordinary day in October 2003. "Why are you attacking us?" demanded the caller, an IT leader with a Silicon Valley manufacturer. He wanted to know why Bailey's company had launched a denial-of-service attack against his network
"The typical computer network isn't like a house with windows, doors and locks. It's more like a gauze tent encircled by a band of drunk teenagers with lit matches"
- Robert David Steele, former CIA analyst and CEO of Open Source System
It must have taken vast amounts of self-discipline to avoid radiating smugness: When American Water was infected by the Sasser worm last year its exposure was limited to just 19 hosts out of a potential 10,000, thanks to early detection and active intervention. During the same period, a sister company suffered 4000 infected machines - virtually its entire infrastructure.
"The remediation alone, much less the business interruption quantification, was in excess of a half a million [US] dollars value to us," says American Water director, security, Bruce Larson.
In a world where the spectre of the so-called "zero day attack" (in which a security vulnerability is exploited "in the wild" before there is time to report it to the rest of the security community) looms ever larger, and when network linkages between entities are springing up like bacteria in a Petri dish, American Water sees network intrusion detection as one of its most valuable investments. "We have a full suite of defence in-depth architecture and now information security. Network intrusion detection forms the core of that," Larson says. So does around-the-clock coverage - the only approach that gives American Water the flexibility to respond to a zero day attack.
Larson says as the time line - from vulnerability to disclosure, to widespread malicious software distribution - decreases, the importance of being flexible with your apparatus continues to grow. And that's why he believes network intrusion detection is one of the "most valuable investments that we have in the estate".
New network linkages are proliferating as companies outsource operational aspects of their businesses - from design and manufacture to logistics and customer service - to partners along their value chains.
US IT research firm Aberdeen Group points out that every one of those partnership, outsourced business arrangements and reverse business functions places yet more strain on an enterprise's ability to verify and preserve the sanctity of the underlying networks and computing infrastructures employed to advance missions and business functions.
"The ability to maintain auditable control and security for these networks and systems is becoming more difficult and more important as external auditors expand the purview of their testing and are increasingly using automated test tools to root out problems," Aberdeen reports. "It's no small wonder that Aberdeen's research shows that best practices for security in an environment involving less direct control means firms are having to dramatically improve procedures to verify the sanctity of the interconnected networks, systems, applications and underlying data throughout their value chains to operate their missions and business functions."
As enterprises continue to automate processes and extend beyond traditional boundaries, they need to ensure that a strong security awareness program is in place. It is a challenge companies have known about for the past 25 years, which has been important for more than five years, and critical during the past three, notes Greg Wood, the man who was in charge of securing Microsoft's electronic environments for more than three years, and now CTO for biometric security software company BioPassword.
"The challenge is, how do you correct 25 years of history in a short period of time, and that's the challenge that people have today. So you have networks that are built based on little security measures that have been built over 25 years and all of a sudden you have eight months or nine months or a year to fix them. And that's why they pick the most important holes and fix them first to recognize that it will take many years and huge investment to catch up," Wood says.
"Security vulnerabilities are like the Florida fire ant - you can't kill them, all you can do is maintain your garden better than your neighbour so they choose to infest his yard instead of yours," says Dr James Whittaker, chief security strategist and founder with Security Innovation. "Companies without clear and effective security strategies will draw the hackers to themselves and away from the companies doing a better job."
Yet according to The Global State of Information Security 2005, a worldwide study by CIO magazine and PricewaterhouseCoopers (PwC), most organizations are just holding their ground, although the third annual edition of the survey reports incremental improvement in the tactical battle to react to and fight off security incidents.
CSO magazine (Australia) says the data shows a notable lack of focus on actions and strategies that could prevent these incidents in the first place, a "remarkable ambivalence" among respondents about compliance with government regulations, a clear lack of risk management discipline, and a continuing inability to create actionable security intelligence out of mountains of security data.
Just 37 percent of respondents reported that they had an information security strategy - and only 24 percent of the rest say that creating one is in the plans for next year. With increasingly serious, complex, targeted and damaging threats continuously emerging, that is not a good thing.
"When you spend all that time fighting fires, you don't even have time to come up with the new ways to build things so they don't burn down," says Mark Lobel, a security-focused partner with PwC. "Right now, there's hardly a fire code." Lobel compares the global state of information security to Chicago right before the great fire. "Some folks were well-protected and others weren't," he says, but when the ones that were not protected began to burn, the ones that were protected caught fire too.
2008 CIO Summit
19th August, 2008 Four Seasons Hotel, Sydney Developed in partnership with CIO Magazine, IDC, INTEP and the CIO Executive Council.
The world of the CIO is extremely complex and diverse. Multiple priorities demand attention and decisions are needed instantly. Individual teams need to be driven towards common goals, and businesses strive to become more mobile, agile and responsive. For CIOs, the challenge never ends.
Every year the CIO Summit identifies what is top of mind for CIOs across Australia and New Zealand, and offers insight for CIO benchmarking and vendor strategic planning alike.
Recent IDC research shows that over 59% of CIO's believe that 'to achieve their business strategies, technology should be used more aggressively than today.'
Join us on August 19th to discover how this is possible with the latest technologies including Virtualisation, Web 2.0, IP Surveillance and Software as a Service (Saas).
Click here for more information.
Please email Denyse_Robertson@idg.com.au for further information.
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CIO Live Podcast #79: Brent D Taylor, author of The Outsider's Edge: The Making of Self-Made Billionaires Part II 05 October, 2007 06:00:00
For his new book, The Outsider's Edge: The Making of Self-Made Billionaires, social researcher Brent D Taylor spent four years of intensive research investigating the psychological make-up and backgrounds of some of the world's richest men and women, including IT luminaries Bill Gates, Larry Ellison and Steve Jobs. Taylor discovered that, despite working in different industries and coming from different upbringings, they all have one thing in common -- they are all outsiders. - +
CIO Live Podcast #78: Brent D Taylor, author of The Outsider's Edge: The Making of Self-Made Billionaires 28 September, 2007 17:34:25
For his new book, The Outsider's Edge: The Making of Self-Made Billionaires, social researcher Brent D Taylor spent four years of intensive research investigating the psychological make-up and backgrounds of some of the world's richest men and women, including IT luminaries Bill Gates, Larry Ellison and Steve Jobs. Taylor discovered that, despite working in different industries and coming from different upbringings, they all have one thing in common -- they are all outsiders. - +
CIO Live Podcast #77: Panasonic Speeds Up Trans-Pacific File Transfers, Part III 21 September, 2007 07:00:00
Part three in our three-part special report from CIO's sister publication Network World in the US, as Paul Desmond reports from the Network World IT Roadmap Conference in Santa Clara, California. With development teams in the US and Japan, Panasonic needed a more efficient way to move very large files between the two locations. Iben Rodriguez, IT consultant for Panasonic Research and Development, explains how a storage-area network and virtual server technology helped speed up WAN performance. - +
CIO Live Podcast #76: Panasonic Speeds Up Trans-Pacific File Transfers, Part II 14 September, 2007 07:00:00
Part two in our three-part special report from CIO's sister publication Network World in the US, as Paul Desmond reports from the Network World IT Roadmap Conference in Santa Clara, California. With development teams in the US and Japan, Panasonic needed a more efficient way to move very large files between the two locations. Iben Rodriguez, IT consultant for Panasonic Research and Development, explains how a storage-area network and virtual server technology helped speed up WAN performance. - +
CIO Live Podcast #75: Panasonic Speeds Up Trans-Pacific File Transfers, Part I 07 September, 2007 07:00:05
Part one in our three-part special report from CIO's sister publication Network World in the US, as Paul Desmond reports from the Network World IT Roadmap Conference in Santa Clara, California. With development teams in the US and Japan, Panasonic needed a more efficient way to move very large files between the two locations. Iben Rodriguez, IT consultant for Panasonic Research and Development, explains how a storage-area network and virtual server technology helped speed up WAN performance.
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Information security governance: Centralized vs. distributed 05 September, 2008 10:15:00
Should security policies, procedures and processes be managed within a central body, or distributed at an individual level? You need to find the middle ground.The management of information risk has become a significant topic for all organizations, small and large alike. But for the large, multi-divisional organization, it poses the additional challenge of determining how to deploy an information security governance program among what are often disparate business units. Should the policies, procedures, and processes that define the program be developed and managed within a central, corporate body? Or perhaps responsibility would be better placed at the individual unit level? Is there a workable middle-ground? - +
DNS error brings Sophos antivirus updates to a halt 05 September, 2008 13:40:00
Optus, Internode and Equinix affected among others.A sporadic Domain Name Server (DNS) error has blocked Sophos anti-virus updates around the world. - +
Ouch! Security pros' worst mistakes 04 September, 2008 08:05:00
We've all done regrettable things on the job, but does any valuable wisdom come of it? Four security pros candidly explain their biggest blunders and what they learned in the processIt was a mistake so bad the person who made it asked that his name and company not be mentioned here. Let's call him Frank. - +
Security ROI: Fact or Fiction? 03 September, 2008 08:32:00
Bruce Schneier says ROI is a big deal in business, but it's a misnomer in security. Make sure your financial calculations are based on good data and sound methodologies.Return on investment, or ROI, is a big deal in business. Any business venture needs to demonstrate a positive return on investment, and a good one at that, in order to be viable. - +
Information Security and the Importance of Context 01 September, 2008 10:00:00
Those entrusted with information security must raise their contextual awarenessWhen the US Transportation Security Administration (TSA) was first created, it created a sudden need for tens of thousands of screeners. Getting a job as an airport screener was a pretty easy process. It seemed as though if you had a pulse, you were in. Jump forward to 2008 and becoming a screener is a bit harder as the TSA has instituted background checks, has upped the educational requirement to include a high school diploma or GED, and added other significant requirements.
Viva la Verticals! Key to Vendor Growth is Through Vertical Market Opportunities, Says IDC 05 September, 2008 11:05:00
F-Secure delivers fastest protection in the online world 04 September, 2008 16:50:00
Rogue security apps dominate Fortinet's Aug 2008 IT threat report 04 September, 2008 16:00:00
IntraPower Signs Deal with Australia’s Largest Service Station and Convenience Store Network 04 September, 2008 10:07:00
TANDBERG Begins Desktop Videoconferencing Roll-Out at New England Credit Union 03 September, 2008 16:01:00
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Web Security SaaS: The Next Generation of Web Security
Discover the latest web security SaaS solutions. Learn how to increase overall security effectiveness and reduce the burden on your IT department. Uncover the security challenges facing SMB environments today and identify the critical elements that can provide you with lower-cost and easier-to-manage web security solutions.











